Took forever to get 1 pizza, a pasta and a 2-liter, it sat in quality check for 20 minutes just for there to be barely any pasta in the dish and it was burnt, driver sat in parking lot for 10, made another delivery before mine, sat there for another 10 minutes and took a total of an hour for 3 items that I could have just driven down there got at that point so what's the point in paying extra for the delivery if I can just do it faster, pizza was basically room temp. read more

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My husband called this dominos (9/28) to see if they would deliver to us. I was so impressed by how patient the person on the phone was with my husband, very very good service! Thank you for all you do! read more

I ordered $80 worth of food and they delivered to the wrong house and denied me a refund, I will not be ordering from here again

The pizza I ordered was heavily oiled around the crust and was coming through the bottom of the box unfortunately. I ordered delivery and the delivery charge is $4.50. A joke I used to delivery and a $2.00 or less fee would suffice. Got to pay them stockholders. A good thing is they have two or more for $5.99 each. I ordered the pie and the sandwich( which was flat and had a lot japs). Overall, I will be ordering again but will be picking up next time and looking for less greased up options. read more

Domino's Pizza - Flat sandwich with japs and chicken and pineapple. - Pizza Near Me - Bonney Lake, Washington

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So I'm leaving this review a 4star even with the recent screw up with there labeling system apparently... Reason a 4 star is due to even through a terrible decision by corp to role out a new system on a Friday. And than managements fault for not fighting against it... The employees even with bad upp decisions did there very best to accommodate and work through it. Its easy when everything is easy... Today entry level employees responded like true professionals! Thank you to everyone working tonight. Even though the pizza was a little late you got it done. Our house, my daughter and her friends applaud you. read more

Pretty good I just wish the gluten free pizza didn't have to be small. Took a while for the pizza to be ready th

I've been ordering form this location for about a year. I order on the dominos app, I'll either pick up in store or get delivery. Delivery wait time has always been good. The staff is friendly as well which is always a plus. Never received bad or gross looking food. Always been dominos standard. Overall great experience! read more

I don't know what's happened in the last few months but this location has gone downhill. Tracker never works and I call and I'm told "oh, I just put that in the oven" even though I ordered 30 mins ago. Doesn't sound like they have enough drivers anymore either. read more

I really had a great experience with Domino's in Bonney Lake. They had seemed to have their act together. Until a new manager took over. Now, the BL pizza is horrible! The pizza the 1st time was scorched, and the cheese was not even sticking. I gave domino's a 2nd chance, and this time the top of the pizza seemed ok. The bottom of the pizza was dilapidated!!! The under half wasn't there, gone! My husband called the manager, and he could give a hoot. He said he will credit the next order. Excuse me we aren't going to be doing that, and I am sure the manager knew that! What kind of circus show are you running? We ordered wings as well, those things were hard as rocks, and crusty. Domino's sends BBQ sauce, when clearly the online order said buffalo sauce. You guys must have lost a lot of your regular people who work for you. Because this isn't the BL Domino's we know. Get your clowns together. read more

Domino's Pizza - The dilapidated clown pizza - Pizza Near Me - Bonney Lake, Washington

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It's just so sad that this is the type of "quality" food they put out. They should be embarrassed to serve this to people that pay $7.99 for this pile of shit. read more

Domino's Pizza - The philly cheesesteak sandwich. - Pizza Near Me - Bonney Lake, Washington

The pizza was good but I do not understand what you did with it on the way here?? It was all in a pile in the corner or the box when we opened it. Did you play hot potato with the pizza boxes on the way over??! read more

Domino's Pizza - two boxes of pizza on a table - Pizza Near Me - Bonney Lake, Washington

I really like this place. The pizza is almost always perfect and delivered quickly. The spinach-feta cheesy bread is amazing. I think I gave them fewer stars before when they were having troubles with their GPS taking them to the wrong address and delivering our pizza on the cool side, but ever since I put a note in my profile online about how they should disregard their GPS, we always get our pizza on time and hot. We even got an extra pizza last time. Not sure if that was a promotion or a mistake. Our delivery girl even tried to drive her Tesla up our icy hill this week (didn't make it, but at least she tried). I love their online ordering system, as it's easy and they don't really ever get the order wrong. read more

Over worked and under staffed. We ordered a curbside pick up, and they literally admitted to losing our order, then failed to make it again. Meanwhile we saw multiple delivery drivers come and pick up deliveries multiple times over. read more

Horrible service! Ordered a pizza with no garlic oil, but of course they put garlic oil on it anyway. The cashier was nice and offered me a remake or a rebate. The manager overrode her and said he would do neither. Refused to look at my email receipt on my phone. And went out of his way to be rude about it. Don't waste your time or money, go elsewhere. read more

I've ordered take out and delivery multiple times from here always good results. I live in q townhouse and dominos seems to be the only place to find my front door. read more

Ordered two pizzas tonight. They were supposed to be a Hawaiian and a pepperoni. The hawaiian looked like they cut up a single piece of Canadian bacon and spread it over a very thin layer of sauce - not sure if there was more than a flake of cheese. The pepperoni was ample, but no cheese and basically no sauce. Save your money, go to a competitor and get better for less! read more

This is actually my first time writing a review, but hopefully others might be luckier than myself or Domino's makes updates to there online website server. TOP 2 ITEMS TO KNOW: 1) Never order Dominos pizza over their website for carry out. 2) Never go to the Bonney Lake Dominos (19679 State Route 410 E. Bonney Lake, Washington) My experience was that I ordered online and received my order number, a statement saying which individual started preparing my order, and an estimated pick up time between a time range. I didn't want to wait at the store so I showed up 5-10 minutes later than the latest time estimate I received online. When I arrived I was told that my order wasn't ready yet and it would be finished in a few minutes. A bit later when they saw I was still waiting inside they mentioned again "sorry, it'll only be a few more minutes". I received this same reply for the entire 30 minutes I was at the store. My last time in going to the counter I mentioned my order was small and why it was taking so long. The sweet gal went back and talked to the lead in charge. She then informed me that my order was somehow placed after a few other orders and told me she would try to get mine in since I had been waiting so long. She went back to her lead to confirm that this could happen. All in all, she came back to me and said that her lead/manager said that this wasn't an option and I'd have to wait. I then asked her how much longer it would be. Her response was that I would have to wait at least another hour and a half. Seriously!!! I was completely frustrated and disappointed in the service and in the company's system in calculating customer pick up times from the store. For one, the website and the staff at the store both lied to me. If I had known this I would not have ordered and tried to pick up my families food. What made this experience even worse was that for 30 minutes they kept telling me that my order would be done in only a "few more minutes". If they had told me at the beginning when I first walked to the counter that it'd be TWO HOURS I would have understood a little more and they wouldn't have waisted even more of my time. FYI, I ended up canceling more order and leaving. So overall, I'm definitely not going back to this domino store and I never plan on using the Domino website to order food. I personally hope that Dominos corporate customer service sees this review and my messages to them to fix their website and improve there staff in telling the truth for wait times. read more

Pizza was decent, but what really ruined this experience was the red chili flakes, or lack thereof. When placing my order, I requested a few packets of red chili flakes. I was informed that they do not offer the packets, but I could purchase an entire container for $3.99. I've never ordered pizza and been required to pay more to spice it up with chili flakes. What's next? Is McDonald's and Burger King going to charge extra for ketchup? The greediness of this corporate pizza chain will make me get my pizza craving fulfilled elsewhere! read more

Ordering online was super easy and they have a ton of different crusts and options to choose from. A medium pizza was plenty for my husband and I to share. Delivery was very prompt and I paid with a credit card and all I had to do was sign my receipt when he arrived. You can also add tip online if you don't have cash. The only thing I forgot to ask for was cheese and peppers but I would definitely order delivery again. read more

Trash... cant get the order right food taste like shit. Don't bother. It was ok. But now better off just off with a digiorno cause you know it's a sad and disappointing pizza. read more

Order double chicken and had less then 3 small little pieces per slice even the employees agreed with me but the self righteous manger who made the pizza acted rude and defensive I like dominos but this was terrible read more

Very disappointed this time!! Ordered chicken pieces and bacon habenero bread sticks and the cheese on them is so burnt that the whole top of it is black!! Whoever checks this for quality control needs to be retrained! Sad to spend $40 on dinner I could have gotten elsewhere (better food too) for less than half that! Car is in the shop and couldn't get to one, why I ordered delivery. Driver is nice. Shameful!! I would like to add, after dealing with the manager "Brandon" my issue was handled promptly and professionnaly with a great attitude and I will order from again. read more

I ordered a pizza from here a few weeks back. I normally go to Papa Murphy's because I believe their ingredients are better as well as overall quality. This particular night I didn't feel up to picking up a pizza and cooking it. So I ordered it online. A simple pepperoni large pizza. It was user friendly and the pizza was delivered in a timely fashion. The pizza on the other hand had hardly any pepperoni on it. The pizza tasted like low quality pizza, cheap cheese and metallic tasting sauce. I sure don't remember them tasting this way. I called to complain a few days later, and was caught before finishing my sentence with a defensive young guy saying I can't be reimbursed unless I call the same night. I didn't want another pizza from these guys, just wanted to complain about the quality. I guess it's back to Papa Murphy's. read more

This review is not based on food, but customer service. They should take a class on catering to senior citizens. My mom and dad are pushing 80 and are not really computer savvy. So when they went to go pick up their 2 Philly cheesesteak sandwiches they ordered over the phone, no mention by the employee about the $5.99 2+ deal. Give me a frickin break. What a bunch of greedy uncaring jerks. A good majority of seniors are on a fixed income. They shouldn't have to mention a 2 year old coupon, it should automatically have been taken care of by the employee out of respect. Pathetic. read more

Salad was rotten due to not being refrigerated. I suspect this was a salad that was left un refrigerated due to the recent power outage. It was completely transparent, with the bottom of the container full of slime stink water. So that got tossed in the trash. One pizza turned out ok but the other was undercooked. Hope we don't sick. Pretty bad. read more

What a rip off for the delivery charge that none of it goes to the drivers! Appreciate all the workers but that's ridiculous!

This goes out to all the dominoes around here, they need to state that delivery is only "ONLY" for home residents, can't deliver to a Walmart parking lot or gas station. And if you more than 15mins away you might as well as forget it too. Because you can't come and get takeout you can't come and get contactless curbside delivery. It complete garbage that they even stay open past midnight because even so you can't get pizza then either I tried for 50mins and all she could say is well it's COVID you know and even tho our hotspot locations say we can deliver we still can't deliver. Just over all pissed that they can't get their crap together during a time they don't even have lobby access. read more

This weekend, I was visiting some friends who live several counties away and we got a pizza we didn't order and didn't get a pizza we did order. We ordered a special where we got a medium one topping pizza, a medium two topping pizza, Parmesan bites, and cinnamon twists. The cinnamon twists and frosting were PERFECT, the Parmesan bites were great, the marinara sauce was good, but very cold. The pizza was absolutely DISGUSTING. We ordered a deep dish pepperoni pizza with red sauce and a deep dish pineapple and ham pizza with ranch sauce. We were very surprised to have two pepperoni pizzas and kept looking for the pizza we had ordered but couldn't find it. Then we had to figure out which pizza had white sauce and which one had red. Two of my friends told my other friend and I to give them our pepperoni since neither of us can stand pepperoni and they can't take pizzas back. The pizza was incredibly oily and the pepperoni oil has seeped into the cheese. That pizza was NASTY. read more

This dominos is so fast and quick. My driver Prodan was awesome, and was super friendly. Always good to see people that love and care about their job! Recommend for sure. read more

The woman who answered my call was rude, misinformed, and unable to help. She baulked at me when I told her my address in Bonney Lake and rudely told me to call a different dominoes. When I explained that I am in lake tapps, she said, "well I've never even heard of that place." And then continued to tell me that they don't deliver around the lake so I should call Frankie's. I called Frankie's and they were awesome! So much better service (they deliver around the lake!), quality pizza, and for a comparable price. I'm sorry dominoes, but why do you try to compete? I won't be ordering from you again. read more

Fast service great pizza guy was really nice and helpful carry out specials are bomb woohoo for fast great pizza.

Very fast dinner. This is a go to for our lazy nights. There are usually great coupons also. The only thing that keeps this from being a 5 star is the fact that they charge a delivery fee and then the delivery person always hovers over you when you sign for your check to pressure you into another tip. I wish I could just tip the kid a decent amount but the delivery fee makes it harder to. read more

Pizza is nasty and does not agree with my stumic or my BF. Becareful they will forget some stuff you order. We will be sticking with real pizza. read more

We ordered online and the Pizza was GREAT and very prompt. It was HOT and fresh. Would I order again.....Heck yes!!!

Always great stuff. Great well oiled machine. Asks for a great pizza and movie night.

I love my job!! They make great food. Drivers are prompt. Very friendly staff. Good deals. Hard working to get orders right the first time.

This morning I called to order pizza's for my daughter to be delivered to Bonney Lake High School. Cierra answered the phone, she is such a delightful person to speak to! She not only took my order but offered to cut the pizza slices smaller to make sure that there would be enought pizza to go around. read more

I ordered online, and it seemed to take an oddly long time for them to get the order out the door according to the tracker. It was a small order, a philly sandwich and fudge cakes. The delivery guy was fast, but he had nothing marking his car. My order was great, he just could have been more personable. read more

Always order my pizza online from here. Very friendly, quick delivery. Tasty food! The new boxes are attractive too!! Thank you for the great experience everytime. read more

Customer service skills are severely lacking, especially from employee Sam/Sammy (girl) who answered the phone. Won't be going back, and hoping that our food is delivered correct this time. read more