It's dominos so the food is pretty standard but always good. The service is quick. I'll usually order on Saturday night and get the pizza quickly. The place itself the few times I have walked in has been clean and quick service. Overall solid experiences read more

Easy Online Ordering from Dominos Kapolei this evening. $10.99 special with 7 toppings, Wow you can't go wrong! Ordered two pizzas and it arrived still hot and oh so delicious! Fast online service & delivery. Definitely recommended for the Pizza lovers! Mahalo Domino's Kapolei. We appreciate your business! read more

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Domino's is our go-to for team meetings every single time. Consistent, easy, and always hits the spot. We stick to the classics: pepperoni, supreme, and cheese with mushrooms and it never disappoints. Perfect for feeding a group with different tastes and keeping everyone happy. read more

Friday night and we had Fast delivery and a free "slice sauce"dip with our pizza to try. It has tangy flavor . I suggest ordering double of the Garlic Bread bites which are delicious with a lite crust and disappear within moments of serving. I ate them so fast I didn't get a picture. The delivery person was very polite and had on a clean company shirt and hat which is rare these days of delivery. read more

Domino's Pizza - Peoples pizza with slice sauce - Pizza Near Me - Kapolei, Hawaii

Ordered pizza for my team. Using the App was very easy to use and navigate. Service was very good. Timely updates all the up to Delivery. Pizzas arrived Hot and were Delicious . We ordered the Extravaganza and the Ultimate Pepperoni . read more

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I like this location because they are really fast about their orders and deliveries. I have done pick up and it's really clean at this location, but parking can be a pain since it shares it with Foodland and the rest of the eateries around it. Now to the pizza. We actually got our Medium Pan Pizza with garlic parm sauce, extra cheese blend, and extra Philly steak on it for $3.00 and the use of 60 points from their rewards and program. The pizza got to the house HOT as if I picked it up myself The cheese was ooey gooey and the toppings were spot on. I thought it was burned at first, but what do you expect with all that cheese! If you haven't tried this combo yet on a pizza, I highly suggest it! read more

Domino's Pizza - Medium pan pizza with garlic parm sauce, extra cheese blend, and extra Philly steak - $3.00 and 60 reward points! - Pizza Near Me - Kapolei, Hawaii

I've had pizza here before it's usually hit or miss with how good the pizza is we ask for extra sauce and sometimes we don't get it but this time it was the best I've had from there thank u for doing better and making a good quality pie! Hopefully it continues read more

Quick delivery and pretty good food FOR THE MOST PART. They're not very generous with the meat/chicken for pasta dishes. But they do a great pizza, and the garlic parmesan bread bites are DELICIOUS! Tip your delivery drivers well! read more

Ordered a pizza at 4:20 PM. Called at 5:20 PM, wondering where my order is (Stuck in Quality check que). "we called but your voice mail wasn't set up". Why did they call? "too much traffic, we decided not to deliver your pizza". You couldn't call me back? "Too busy, understaffed." Oh. Refund? "Yes, please wait 3-5 business days for processing." read more

Awesome job tonight on the bread bowl guys‍......offer to deliver me a good fully cooked one?????? NOPE starve and come tomorrow or drive all the way back because of your mistakes read more

We ordered takeout from Domino's as we usually do. When we picked up the pizzas, they looked delicious. However, by the time we reached home, about 10-15 minutes later, the bacon pizza had become dry. The veggie pizza was better, and my family gave it a 5 out of 5 rating. However, they forgot to add black olives as per our request. Overall, the pizza is okay for a quick dinner, and the deals are good if you're looking to save money. read more

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I like the service very efficient. I get my order within a 1/2 hr, I normally order the plain chicken wings and get the mango habanero and ranch dips. read more

Was hesitant to place an online order after reading some reviews but really wanted pizza so figured why not? There is a 50% off special so even if the experience is awful at least we didn't pay full price, I'm so glad I went with my gut, the online process was easy and the goods were delivered fresh/hot in less than half an hour. The gentleman that delivered our food, Eduardo, was polite, professional and courteous; a very valuable employee given he's the one facing hungry patrons who were lazy to go pick up their own food . Our experience with this Dominos location was great. Granted, we didn't order any pasta, which seems to be the item that receives the most complaints. The pizza was delicious (I forgot to take a photo before we started eating lol), and the cheesy bread was tasty even without the dipping sauces. Highly recommend online ordering and delivery . Thank you Eduardo and Kapolei Domino's! read more

Domino's Pizza - Thin 6 cheese, stuffed cheesy bread, Brooklyn extravaganzza, thin pacific veggie, Brooklyn meatzza - Pizza Near Me - Kapolei, Hawaii

I ordered extra cheese and the pizza came with less cheese than normal. It almost taste like I was not eating any cheese at all.

Been going here for the last five years. Pizza is always delicious. Kathy and Vanessa are awesome. The run a good crew. Team players, that's what makes the Pizza!!! Keep it up, see you on Pizza Friday read more

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I stopped by after work to grab a pizza and decided to ask if they could arrange the pepperoni in the shape of a heart. To my delight, the staff was incredibly enthusiastic about the idea and happily agreed. When the pizza was ready, they asked if I wanted to cut it myself since they were worried about disrupting the design--of course, I said yes! Even though the heart shape got a little messed up during the cutting, they went above and beyond by making extra pepperoni to fix it before I left. The team working tonight was so friendly, welcoming, and truly made the experience special. Hands down, the best and most fun visit I've ever had at any pizza place. I'll definitely be coming back! read more

Domino's Pizza - Heart Pizza. - Pizza Near Me - Kapolei, Hawaii

Location/Parking: They are located at a shopping center where Foodland, Comic Beauty, Curry House and etc. There is ample parking but the parking spaces are small. Food: I've ordered food over the phone and online. We enjoy eating their specialty pizza such as the Philly Cheesesteak Pizza. Chicken is not crispy but the hot wing flavor is okay. I have received pizza and chicken that is burnt. (See pictures that I've posted from 1 year ago and recently, 01/25/20). Price: We spend over $50 on our recent order and was disappointed to see burnt chicken. That order is not cheap. Customer Service: We have called when we had questions and the worker seem to not understand what we try to ask them. Overall, I will not be back again in the future now that I've experienced burnt food twice. read more

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This is in reference of order #855 1x 2-litter Fanta 1x Dominoes Marbled Cookie Brownie 1x 32-piece Garlic Pamesan Wings w/ 4 Hot Buffalo Dipping cup I had a second order which was a free pizza for being a loyal Domino's customer. I received all items I ordered except the 2-litter pizza but didn't realize that they didn't give it until I got home. I called the store and spoke to Ray. I requested to have them deliver the Fanta since it was their mistake but Ray wanted to charge me delivery fee for their mistake. I refused to pay delivery for their mistake but Ray insisted that I pay or else i won't get my soda that i had already paid for. In addition, Ray gave me an attitude the entire conversation. I asked that he provide his supervisor's contact info but he refused. I asked for his full name but refused to provide his last name. I've been a valued customer for over a decade and I order enough that I get free pizzas. If this is how you treat your customers, then you've lost one. Keep your $6 delivery fee Ray. You work in Domino's for a reason. read more

Walked in late after work, awesome that they are open that late 4 1 and friendly as well. When I need a budget pizza they are my go to.

Ordered delivery from the Kapolei Domino's. Took advantage of their $8.99 three item minimum special. We ordered a pepperoni, a sausage, and a feta, spinach and cheese pizza all medium sized. The pizzas arrived in a timely manner but when we sat down and opened the boxes, we were disappointed to find three overcooked, sparsely topped pies. The feta and cheese pizza was so overcooked that at first I thought it wasn't spinach. I've had Dominos pizza before and so I know what good pizza from this company should be like. There was very little cheese on all three pizzas. It was an overall disappointing dinner. Hopefully Dominos will see this and rectify the situation. Probably going to Pizza Hut next time. read more

Ordered 2 Chicken Alfredo & got this. No Alfredo sauce at all, SUPER DRY, pasta is burnt & no chicken at all. So disappointed! I thought the ready to go food gets a "quality check"? I guess they skipped my order. read more

Domino's Pizza - Pizza Near Me - Kapolei, Hawaii

Love Donimos! Fast delivery and friendly service!!! Keep up the great work! Loyal customer for life!

I have no problem with Domino pizza and its delivery service, but their website will no longer let me redeem my points! Please fix this because no pizza will be ordered until the website is fixed! read more

The food was great as usual never got a bad order from kapolei parkway store I had just gotten out of the hospital I had a pump connected to drain out a surgery I just had but I was craving pizza and I also have a broken ankle so I'm on crutches but I ordered paid with debit card and was only 5 min detour from home and as soon as I pulled up it was ready like clock work and I just pressed im here on the tracker page and not even 30 seconds I was driving away with my amazing smelling order and everything was perfect only thing I forgot to ask for crushed red peppers arghhhh totally my fault as they always provide when ever I ask. They made my experience so easy since I got to fulfill my craving after having 2 surgeries and I didn't even have to get out of the car which would have been a task in itself considering my crutches need 2 hands lol. Thanks guys for going above and beyond! read more

Domino's Pizza - Pizza Near Me - Kapolei, Hawaii

I'm giving this 3 stars because the service is good. My orders are always right. No complaints about the food. But every time I order delivery. The driver Wilson always seems so rude and annoyed. I just got a delivery right now. And I asked him how much. He said $25 something. I was going to give exact change so that I could tip him better. But honestly if this is his attitude every single time he delivers. I don't feel like I should do anything on my part. And this also the first time I've gotten a damaged box from domino's. Not saying it was the ones who packaged it. But again, the delivery driver. Because I highly doubt they'd let an order leave in that condition. I've ordered this many times before, and I've never received it like this. Update: What makes this funny. Is that I just written this review out. And said that my orders are always right. But I opened the pasta box and it was wrong. I had called the store and spoke to Nadine. And she saw the mistake and told me she'd correct it and send a new one. I was upset before because of the driver. But she made the experience better regardless of the interaction I had with Wilson. Second update: I opened the bread bites box, and some of the bread looks raw. Like half the box looked undercooked. They're usually golden. But they're pale and when I ripped one apart, it was like mush. Too doughy? It just wasn't something I'd think is safe to eat. I was about to give one to my daughter and that's when I saw that it wasn't cooked properly. Third update: I called Nadine back a second time when I saw that the bread bites weren't cooked all the way. But then when my daughter wanted to eat the bread from the pasta, I notice something stuck to the bottom. I have no idea how something like this could even happen and how they didn't notice. It just feels like laziness on their part. This has never happened before, so I don't understand how they didn't notice it this time. I left my original reviews above after each encounter so you can see how bad it got. I did receive a new order of pasta and bread bites. My review is now 2 stars because this is the first time it's happened. Hopefully it will be the last. read more

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First off I called in my order. I get there and they tell me a group of kids said there name was Shane and took the pizza. I believed them. You know why? I think they need to change there system of showing people's names And orders on the tv screen. Anyone can just look at the screen and say someone else's name. This happened to me twice! Then when it was time to pay the person said it comes out to 17 and some kinda change. I was already a lil mad that i not only had to wait for my order even though I phone ordered it that they was gonna over charge me. There pizza is good but service needs some working! read more

Domino's Pizza - Bacon, mushroom, pepperoni pizza on thin crust. My favorite - Pizza Near Me - Kapolei, Hawaii

Called in my order for pick up. Upon arrival workers weren't wearing mask. Not even after I entered the establishment or during the time I was inside for pick up. I was greeted and upon making payment I noticed the key pad of the credit card machine to be filthy. As if it was in a construction site work truck floor packed with nastiness. After bringing it to the attention of the worker, she stated that it's the remnants of when they close the pizza box. Huh? In knowing this why especially in this current pandemic would you not wear mask, and sanitize highly touched areas? This was beyond me. Makes me wonder about the meal we are to consume shortly. I gave one star because I couldn't give less. read more

Pasta...solid as always. But I thought cinnamon twists were supposed to come with the apple dip? I I didn't want regular bread and apple dip. read more

Domino's Pizza - "Cinnamon" twists & apple dip - Pizza Near Me - Kapolei, Hawaii

I purchased food on the weekend, and the delivery person set my food on the ground. My front door was open and that person just call out or rang the bell. This is no way to treat a customer, and I've used domino's for more than 20 years living in New York, and to have someone deliver, and place food on the ground that's unsanitary, and can cause food contamination. This is not acceptable , and this needs to retrain your delivery staff on how to show professionalism, and curtsy towards senior citizens who order from your store. The food was fine. read more

Ray at Dominoes Kapolei has great customer service. Very helpful patient and took care of a driver who lied about forgetting the sodas saying I would get a refund for it when in reality he just forgot them and lied about it Ray made sure it was taken care of even though locations were different. read more

Been ordering here for 2+ years consistently. I'm not sure if I've just been lucky but I haven't had a single order that's been inaccurate or messed up. I feel very fortunate for all the hard work the staff puts in. They're a great team and I look forward to future orders. read more

Some say chivalry is dead in this day and age but walk in to this Domino's and you'll see it's alive and well. -Workers who go over and beyond the expected call of duty- I decided to get take out and come waltzing in with a baby in one arm and trying to maintain a toddler in another. A worker saw me coming and opened the door for me. As I was ordering my toddler decided that its disco time and starts twirling around. Another walked tries to talk to him to help calm his body and it worked. The cashier quoted me 15 minutes so I decided to pick up a few things from Foodland. When I returned someone opened the door for me again. A worker noticed I had bags in my hand and offered to walk on the other side of the parking lot to help me. When he first offered I said its okay I didn't need help. But he insisted and chatted with my toddler. I also tried to tip him but he continually refused. I think I'm gonna recommend this place to my children for their first job experience. Pizza: Domino's pizza is currently my favorite franchise pizza. Why? *Domino's revamped their recipe and I'm totally in love with it. +Made from Fresh NEVER frozen dough +2 layers of cheese of Real cheese in every bite (cheese I could just bathe in you) +Toppings all the way to the edge +Crispy golden crust and a buttery taste +Ordering Online -I enjoy ordering online and getting the play by play of what's going on with your labor of love pizza thru the Domino's tracker. It tells 5 things. 1 When your order was received 2 When it's being prepared 3 When it's baking and the name of the person who's baking it 4 When it came out of the oven 5 When it left Domino's and the name of your delivery person who is holding your precious pizza My Favorite items to order: -I especially love their thin crust pizza. I can eat a medium sized 3 topping pizza or the different type of feast pizzas all by myself. Some of my favorite feast pizza is the extravaganzza feast, deluxe feast and the ultimate pepperoni feast. That crunch in my mouth is just so satisfying. -Another item I enjoy to indulge in is the Parmesan Bread Bites. It's oven baked, bite size, sprinkled with parmesan, and seasoned with garlic. -Domino's Pastas are all awesome you can also build your own. if you wanna add the bread bowl there's no extra charge. Dessert: Sorry Domino's just because I'm a dessert addict doesn't mean I accept them all. I have tried the cinna stix and chocolate lava crunch cakes but it didn't do it for my sweet tooth. The cinna sticks were too soft for me and the cinnamon is lightly flavored. The chocolate lave crunch cake is missing the ice cream. I know that's gonna be hard to deliver. Parking: I don't like the parking situation, it's tight. Good luck when school is over or you decided to carry out on the weekends. Another great thing about Domino's is that they offer a fundraising opportunity. You designate a certain day and whatever people order that day from your organization you keep 25% off the proceeds. Totally a great fundraiser. read more

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Service was great. Pizza was good as always! But only disappointed with one thing. Ordered a Caesar salad and asked the employee for my dressing packet. He said, "it's underneath the lettuce inside." Took his word and now no dressing! You would think the employees would know about their products. read more

Location isn't correct on the map in Yelp. The spot it currently shows is in a desert field, but my second image shows the actual location, which is in the same parking lot as Foodland. read more

Domino's Pizza - Wrong Area. It is across the street closer to #3. - Pizza Near Me - Kapolei, Hawaii

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I'm a Big Fan of their "Philly Cheese pizza"... Today I ordered one and when I picked it up, it didn't look right.. there was red sauce. So I asked if I ordered it wrong and apparently there's a "Philly steak" and a "Philly Cheese"‍ my bad. Big Mahalos to the staff for redoing my order. read more

Ordered online for some pizza. The great thing was you can track your pizza. It didn't take long and we picked it up. Service was great and our pizza and chicken wings was delicious. Thank you for good service and delicious fresh pizza... read more

For many years we have driven to dominoes for a solid option of a known quality. Kapolei has always supplied dominoes quality, but not this Super Bowl Sunday.....,The pizza was overcooked ,had a few pieces of pineapple and peppers sparsely placed, but nothing of the quality that Domino's is known for. It was Super Bowl Sunday. They were extremely busy, we were told 12 to 14 minutes cook time, but we waited an hour. As a new item,, the new loaded Tots were sadly disgusting , and greasy I had found them under specialty breads and thought they were the new version of Dominoes dots, but was sadly mistaken read more

I've ordered from a lot of different Domino's Pizza places all over the country and this one stands up pretty well! No complaints at all. Ordered a large pizza, wings, and cinnamon twists during prime hours in a Friday night via the App and everything was ready by the time we arrived 13 minutes later. Not bad! The order was perfect - hot and tasty. Staff was friendly and courteous! read more

I am basically floored at the level of bad customer service that Domino's has displayed. I am one of those people that were affected by your glitch in your system on Nov 9, 2022 which double charged my debit card for an online order. From store level your managers think that this is not their concern; absolutely have no resolution; have no indication as to when you will be credited and just don't care. Then I was given a phone number of the General Mgr, which I left a voice mail, and she never had the decency to even return my phone call. From there I have tried to contact Domino's Corporate Office. Forget about talking to a live person. I initially emailed Domino's Corporate Customer Care email and never received a response. I then used your text "Bot" system. Received one reply on Nov. 14th that I should be receiving a credit within 3 to 5 business days. I tried again on Saturday, Nov 19th to use your "Bot" system again to get some kind of status on my credit. Yet again, no resolution, just received an automated default email that stated "we received your inquiry and this is your case #". Then I tried replying to the gentlemen on Nov. 21st, who initially emailed me on Nov 14th, telling him I did not receive my credit. No reply. Then I left a message on Domino's website that I still have not received my credit on Nov 21st, no reply. All I want is my money back. Nothing more, nothing less. To have to go to such lengths to receive a credit for an error that occurred in your system almost 2 weeks ago is truly unacceptable. Are you kidding me?? I will never order a Domino's product via online, instore, etc. How can you possibly run a nationwide business with such lack of customer service and satisfaction? It is astounding! Should I give you an example of good customer service. Weeks ago, I went thru the drive thru at Panda Express, on Farrington Hwy in Kapolei. They forgot to give me a Chicken roll. I called them. The woman I spoke too could not have been more apologetic and stated I would receive a credit immediately & she would be able to use the debit card that I used initially. The following day I received a call from that same woman who said "I am so sorry, could you possibly give me your card # again because I was unable to retrieve. I am so sorry this has happened and I want to make sure you do receive your credit". I was so pleased with the customer service I asked to speak to the mgr. She turned out to be the mgr and I couldn't have been so satisfied with the way she handled the situation. I received my credit in a day thru my bank. This is customer service. This makes me want to go back to Panda Express time & time again. Unfortunately, Domino's thinks they can actually conduct business with no customer service, no customer satisfaction, and basically steal money from their customers with no recourse. Now, this is Domino's challenge. Can you actually resolve this matter, and prove your business to be a business that actually cares about their customers and their customer satisfaction, to actually give me a credit and apologize for the measures I have had to take. Wednesday will be two weeks since I received the double charge. Take heart Domino's. This will be a domino effect. One dissatisfied customer turns to 10, to 100, and then pretty soon you might want to consider putting customer service/satisfaction on your high priority list or lose significant revenue or worse. read more

This was my first time coming to this location. Actually, it was the first time i've even eaten pizza from Domino's in years! I've always liked it (especially when there used to be one in Waianae back in the day) so I was excited to try it again. So my daughter and I were going to spend a few hours at Kapolei park to just hang out and wait for my older son's school bus to arrive today. So we decided to grab some pizza, get some books from Kapolei Library and have a picnic. I'd been craving a Hawaiian pizza for forever and my daughter usually likes her plain cheese so after seeing their specials on tv, I figured it was the perfect place to get it from. I downloaded the app on my phone and started my order. The app allows you to fully customize a pizza to your liking! I was able to easily customize a half Hawaiian, half cheese pizza. There are also the other menu items you can order like sandwiches, desserts, sides and salads too. The app also allows you to browse the current specials and coupons available and apply it to your order. You can specify whether you want delivery or carry-out, set the time of pick-up or delivery and even choose to pay through the app or pay there. SO convenient and amazingly easy to navigate through the app. You can even track the progress of your order and leave comments for the crew along the way! Awesomeness! I set my order for 3:30pm. Well, I got there 5 minutes late and the counter guy said "Awesome! I was just about to give you a courtesy call so that you could make sure to get your order nice and fresh." And fresh is what I got. The guy was fun and friendly and right on the ball. The pizza was awesome to say the least. Totally got my craving fixed. My kids and I were happy all around. You best bet that we'll be back here time and time again. Maybe they make it a little TOO easy and convenient for me... i'm sure to gain some pizza weight! May be worth it though! read more

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