I placed and paid for an online pickup order to be ready as soon as the store opened because I was hoping to get in and out quickly. I arrived right when they opened, I was actually first to arrive there and waited near the pickup counter. When I asked about my order, I was told to step out of line and wait for my name to be called. While I waited, about four customers came in after me, placed their orders in person, and received their food before mine. After waiting around 20 minutes, I checked again and it didn't even look like my order had been started yet. My order wasn't anything complicated it was just a standard menu item. When I first arrived, there were several employees behind the counter and I was the first customer there, so I was confused why my prepaid online order, which should have been first in line, wasn't being prepared. Ordering ahead ended up taking much longer than if I had just ordered in person, which was really disappointing. Also sandwich bread was chewy and hard to eat, almost felt stale. Store was very clean. Just not sure if I would try this place again though. read more

One day went shopping at Walmart and decided to go to Jersey Mikes cause we never been there before it was okay service was good place was clean read more

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I hardly go to Subway anymore because I like Jersey Mike's so much better. I used to order the Italian, but I always select the number 7 because I am trying to eat healthier. The number 7 is a turkey and provolone sandwich that has less calories than almost all of the selections. I purchased the combo because I like to eat it fresh with my favorite soda and then take the other half home for another meal. The regular sized sub with 22 oz drink and chips is now $16.75. I don't remember the price being that high before. read more

Jersey Mike's Subs - Number 7 combo. Prices went up $16.75 - Sandwiches Near Me - Kapolei, Hawaii

It's Jersey Mike so everything was delicious. Quick and efficient service. Plenty of parking.

I love a good sub sandwich and lately the pregnancy cravings for one have been hitting hard. I recently saw a few reels on social media about the viral Jersey Mike's "Pregnancy Sub" so of course my curious pregnant soul had to try it. I've only been to Jersey Mike's one other time, so it was worth another shot. The "Pregnancy Sub" is basically a BLT on Rosemary Parm Bread, provolone cheese, "Mike's Way" with pickles, banana peppers, pepper relish, and mayo. The young man that made my sandwich was very personable and friendly, he made my sandwich with the utmost care. When I say he loaded it with bacon, I mean he LOADDDDED it. He must've looked at me and said "yup she's eating for 2." I was worried the sandwich would be messy but it was absolutely perfect. First bite was like heaven, in fact my mouth is salivating as I write this review. read more

Great sandwiches, great service and family friendly interior! My favorite is the Original Italian, and my husband loves the Big Kahuna. The fresh ingredients and consistency makes a great sandwich every time. I wonder if sometime in the future they'll put a local spin on a sandwich? Could be a cool addition to an already great menu! read more

Always get the best sandwiches here and the ladies who work there are awesome! Better than any Subway and no Pedophiles used in advertising! read more

Jersey Mike's Kapolei branch located across the parking lot from Walmart. Meat cut fresh when you order your sub sandwich. My personal favorite #9 The Super Sub. My coworker ordered #17 Philly Cheesesteak. We had them prepared Mike's way. Wonderfully simple but delicious. Greeted as soon as we walked in. Sandwiches made fast and fresh. Take out by calling in or online using their App. Small dining room with a few tables outside for outside dining. read more

Jersey Mike's Subs - Menu - Sandwiches Near Me - Kapolei, Hawaii

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My first time here and I absolutely loved it! The workers were friendly and recommended their best seller which was very good!

Jersey Mike's is my go to spot for a quick and great tasting sub! My go to order is the Club Sub Mikes Way. The staff is always friendly and quick with assisting the customers. Staff is also quick in preparing orders. Inside has a handful of tables and chairs, so it's great to enjoy your order if you have some time. read more

I get the 13, mikes way. And it is good. Only been in here 3-4 times but every time the Sando is great! And the service is friendly and attentive. The food is good and prepped right in front of you. Cut the meat fresh and bread right out of the oven. New go to sandwich spot in Kapolei. . read more

My family & I came here tonight. Walked in & was helped right away. I ordered a #64 & didn't realize it was meatless. When our order was done, I asked the young lady upfront if I could add steak into my sub. If not, on the side would be fine. Manager approached me & offered to add it into my sub... How awesome is he! To say the least, not only was the service great but food as well! Thank you to tonight's crew! read more

Jersey Mike's Subs - #64 Grilled Portabella Mushroom & Swiss +Steak - Sandwiches Near Me - Kapolei, Hawaii

My favorite sub to get is the turkey with provolone, Mike's way (no onions), add mayo, pickles, and red pepper spread!

Love Jersey mikes!! They have the best sub sandwiches on the island! My fave is the turkey and provolone for their cold sub and their chicken & portabella cheesesteak for their hot sub. Get your sub mikes way!! It's the best way!! Love that Jersey brought their awesome subs to Hawaii! This location is great, staff are friendly and efficient. The tables are clean and there is plenty of parking. read more

3 Stars because yesterday was crazy especially with the heavy rains and electricity going out across the island. So although I was the second person in line I was greeted and the 2 girls working yesterday at approximately 3pm were nice. But............... I do have to say the one girl that rang me up handled money and things around the register and went back to work on my sandwich without changing her gloves. She was a pleasant local girl her teeth were quite busted. So although she was nice she had to make sure to be sure to change out her gloves thank you read more

My first experience was at the Hawaii Kai location and was not too happy with it. I decided to try it out again in Kapolei as I was craving a sandwich and I was in the area. I walked in and was immediately greeted by a nice employee. She was very friendly and welcoming. I inquired about her recommendations as I it was my second time to Jersey Mike's and wanted to know what were the favorites. She gave some good recommendations for hot and cold subs. I decided on the California Club (turkey, bacon, provolone cheese, & avocado). It was a great choice! She asked if I wanted it Mike's way which is all the fixings, oil, vinegar, and oregano. I asked for no oil and light vinegar as I didn't want my sandwich soggy. They have 3 sizes to choose from: Mini, Regular, & Large. I chose to go with the regular which was enough for me. The sandwich was fresh and tasty. The oregano gave it a good extra flavor mixed in with the turkey, applewood smoked bacon, and avo. The service was great! I would recommend this location and the girl who serviced me. I would definitely return to try a different sub. read more

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Fast and Delicious ! we love it!! yay! Very Clean! I really love coming to Jersey Mike's sandwiches when I'm in a hurry they're very fast efficient and clean five stars!!! read more

I've been to this place three times and have been sorely disappointed each time. I've been to the Pearl City and Mililani locations... and their subs look so much more appetizing and they're not skimping on ingredients. First time I came, I made a phone order... and I went in to pick up. I let a staff member know I was there for pick up and was told my order wasn't ready yet. I waited another 20 minutes for my order... and when I inquired again... I was told it was on completed and on their pick up shelf along the wall. How is it that I told you my name, and was acknowledged by staff for my order... and did not even bother to tell me it was done? Second time I went... I was there when they had that event for a fundraiser I believe. Staff friendly and all... busy atmosphere. And again... skimped on the ingredients... even ordered extra cheese in my Philly sandwich, and there was no extra cheese in there... and very poorly made sandwich. I had all the food spilling out onto the wrapper making it a big mess And again, went in... to give another try. This time trying the new chicken salad sandwich. The ratio to chicken salad was pretty sad... and I have more bread than filling. And I ordered a hot sandwich. I asked for both sandwiches to be cut in half and wrapped separately. Only the chicken salad sandwich was cut in half, not the hot sandwich. Just wrapped up and put in the bag.. whole sandwich. I wasn't even asked if I wanted any topping or anything on it. In the other locations that I've been to... their sandwiches were always put well together and looked appetizing when you opened them form the wrapper. They would ask if I would like any toppings on all sandwiches I would purchase, and would prepare (cut sandwiches in half and wrap separately) my order and kindly requested. I tipped this last visit hoping it was going to be a better experience ... but so sorely still disappointed on the experience of my food from there. I'll be visiting Pearl City and Mililani locations more often. read more

Food = excellent always. No issues with taste here. Blows away subway or any other sub shop in my opinion Service = excellent and very attentive. Ambiance- it's a sub shop! Very busy at times. Especially at lunch. Ordered at giant "famous Philly" awesome sandwich! HEY DON'T FORGET ABOUT THE APP! order a sub and they will give you 72 SHORE POINTS! BTW that's a reg sub! 1-1/2-29. Can't beat that! read more

Jersey Mike's Subs - Philly - Sandwiches Near Me - Kapolei, Hawaii

Fresh, quick and friendly service. I had the classic Italian, Mike's way w all the veggies and "the juice" which is red vinegar and oil. I asked for extra juice on the side but that's how I like it. read more

Jersey Mike's Subs - Regular Classic Italian - Sandwiches Near Me - Kapolei, Hawaii

Great sandwiches!! Go when the customer line is less than 10 people for best sandwiches accurate!! 2 All Gender restrooms!! Opens 10am everyday! read more

Jersey Mike's Subs - Jersey Mike's front counter! - Sandwiches Near Me - Kapolei, Hawaii

Subs are always great. I like to order from their app. It's easy to pick up and it's on time. Service is good. read more

Great atmosphere. Great food. Love coming here regularly! Been coming here for some years now. The food is so much better than subway. No hit on subway. I'll enjoy them as well but just a different quality. Mahalo! read more

You can never go wrong with a quick Philly cheesesteak Always very helpful & attentive when you go read more

Well I would have given this place 5 stars BUT ! The last time I came the little Asian girl was awesome she had asked if we had a Membership she verified we did & even told me that if we come back again we would have enough points for a free sandwich on our next order. GREAT !!! BUT : so we came back 2 weeks later ordered our regular 2 giant subs that we always do when we come in an the local medium set girl just looked at me and my husband an rang us up with no personality & blank stare I asked her if I could put my phone number got a slight roll of the eyes . My bill went from 40$ to 20$ one of the reasons we love having a membership a beside I love there sandwiches.. this is not the first time we've gotten horrible CS from this one person. If there was another location in my area I would go there because of this one issue. ATTITUDE I'm in the CS industry and it's just my opinion read more

Today, after a powerful workout, I went for lunch and was delighted with the use of fresh ingredients. I updated my review to a 5-star rating. The service was great, and the lady who made our sandwiches was fast, efficient, and friendly. I was in and out in no time. Indoor seating is available for those who prefer to sit inside. They also have a great selection of chips. In my opinion, the pricing is reasonable.If you haven't already, give them a try and make sure to order your sandwich Mike's way. read more

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I love my subs from here they always make it the way I want an people here are helpful in trying new options I use there app an make an online order , when I get there it ready an waiting .. there app makes life easy , time saver when your on the go .. I haven't encountered anything to be negative about but wish they wouldn't have my online order sitting by the front door ... But other than that I'm a repeat customer read more

Jersey Mike's Subs - Social distancing - Sandwiches Near Me - Kapolei, Hawaii

I've heard about this place and was curious what it serves. I know they make sandwiches and wanted First hand to check it out. Upon entry, we walked up to the service counter to order... unlike the other places, they have three sizes.. small, regular, and giant. I went with regular size Italian sandwiches, i guess everything, meats are freshly cut. Which is unique. My partner had a roast beef with provolone cheese with avocado. We had the chips and drink come with our meals, which made it quite satisfying. It was not crowded, and we ate inside. Lots of seats and parking outside. There's also seating outside, if you prefer. Anyways the food was delicious and we will be returning. read more

Bomb!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Favorite family go to for dinner during the work week read more

Super clean, friendly and nice staff, last and most importantly excellent sandwiches! I often forget about them being tucked away by Walmart. They need a sign to see from the street The medium has been perfect to split with my mom. Thanks! read more

Jersey Mike's Subs - Classic Italian-Yum - Sandwiches Near Me - Kapolei, Hawaii

Brother Aiden and the crew was awesome . nice efficient and made me feel like ohana . Great smile young man has a bright future ahead of him . I recommend this location top notch sandwich and healthy. Stay blessed Aiden read more

Been here several times, the ingredients are always fresh, the tables are clean and there is a restroom, parking can be little bit difficult sometimes. Please tip those hard working employees. read more

These sandwiches are da best!!!The workers are very nice and give you the sandwiches fast.The tables are clean and the bathrooms are clean too. read more

The sandwich always hit the spot! Service was quick. Ambiance was good. Definitely going to keep trying the menu!

Jersey Mike's is one of my favorite sandwich places on this island. The Kapolei location is good as well. I would say they are not as good as the Kahala location as they don't take online ordering and the questions when all you want is the default version of a sandwich can be confusing. But the sandwiches are good and that's all that matters in the end. Glad this location is available. read more

Nicole and Adrian provided amazing customer service during my most recent visit to this location. The Italian sandwich I ordered was one of the best I've had made! That's a compliment to both the products used and the staff members who helped make it! It was so good that I called to share my praise with the location manager. The dining area is large and convenient. Overall, super satisfied with my food, and interactions with Adrian and Nicole! read more

Me and my wife absolutely love Jersey Mike subs and this specific branches customer service. The food is fresh and they are generous with the toppings. We always share the Giant Turkey and Provolone cheese with all the toppings! Parking can be a little tricky because there is a lot going on in that general area. We will be back, there is just something really good about their subs! read more

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Went to jersey mikes to get a sandwich for dinner, I was shocked to see how much the prices went up for their sandwiches. A large sub is now $20 but I got the mini which was $9 and change. Subway makes a footlong sub for around $10 or less depending on the sandwich you choose. Jersey Mike's sandwiches use to be between $16-18 depending on size you got. I personally can't afford to pay the current prices so I don't think I'll be going there anymore. read more

Pickup time in not honored at this place order is 3 minutes late . They have so much help I don't understand why they can't get order out on time read more

Never again. Very disappointed with the service at this location. I'm not sure if this is normal or if it was just a bad day but I was not happy with the service at all. We've been to the Mililani location at much busier times and had better service. I walked in with only one customer ahead of me. After the first customer was assisted the workers literally looked at me many times making eye contact without acknowledging I existed. I waited patiently not saying anything while the two women workers had a conversation. Then finally I was able to place my order. They didn't direct me where to go or if I needed to wait at the side so I proceeded to the cash register, grabbed a bag of chips and stood there for a few minutes. Again everyone keeps looking at me or looking through me I'm not sure. So I step back and wait for my order then a male worker comes to the register and helps a phone order customer and I'm assuming I can pay for my order too but nope he walks away. Then finally another worker who I think is starting her shift walks in with a smile on her face. My order is made immediately after she shows up and she helps me make my payment to get the heck out of this place. I'm sorry if I didn't know the right procedure on how their system works there, or maybe I have a RBF, I have no idea if it was just a bad day but I'll ever go back to this location. Thank you to the friendly cashier ur the reason I gave it a two star over a 1 & that it was very clean. read more

Jersey Mike's Subs - Kiddo wanted sandwich for dinner - Sandwiches Near Me - Kapolei, Hawaii