I got my delivery 3 1/2 hrs after I ordered it. I just got done cleaning up after a small get together and went out on the porch to relax. A tired man came strolling up onto my porch at 2:30am with my order done perfectly. IT WAS PERFECT. Everything I asked for! I made such a stink tagging this location on social media he was probably woken up to fill my order. Huge kudos to this guy. I felt bad for him. They need to change the closing time for online ordering if they close earlier than midnight. Anyways... Thanks for showing up, bud. That was lunch for the whole family the next day. That man needs a raise. read more

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pros: no issues with getting refunded. cons: the staff does not wear gloves! including the manager. i've seen them touch, scratch, dig, on everything around them. the wait is horrible! they are always short staffed! they never answer the phone! or they place you on hold then hang up. read more

Arrived at 11:45 to the store closed while on the tracker it said order complete and picked up. 2 employees ignored me at the door. Order ready at 11:41? But no one opens the door at 11:45. Piss poor service read more

Domino's Pizza - Order confirmation - Pizza Near Me - Lithia Springs, Georgia

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As a loyal customer of Domino's Pizza I find it VERY disturbing for a customer service representative to argue with me, cancel/refund my order AND refuse to rectify the situation before he hung up on me. I ordered a NY Style Pizza and received a thin crust. The person who answered the phone was also the person who made the pizza and told me, not asked but told me that I didn't receive a thin crust pizza. The ONLY reason I ordered pizza is because my app said I will receive a free pizza"emergency pizza" because prior to this order I had an order NEVER arrive then was cancelled while the location was still open for over 1 hour, nobody answered the phones or anything. So here I am ordering again and now this! So, I need for Dominos to make this right because at this point I'm prepared to delete this app for good, discontinue my consumer relationship and use my social influence as it pertains to food reviews to keep people away from this location as I am a part of the Atlanta Yelp Elite Squad and also my Google food reviews hold proven weight and people in Atlanta care about my opinion of food. I look forward to someone reaching out to me soon. read more

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I absolutely love this Dominos location, they always have excellent customer service and the pizza is always hot and fresh. read more

Domino's Pizza - Pizza Near Me - Lithia Springs, Georgia

I could give this place a -5 i would I MIGHT WVWN CALL THE HEALTH DEPARTMENT I saw the workers touch the food NO GLOVES then go ring up someone order take the money give the food then go back and dumb her hand in the cheese while her hair THAT NOT IN A HAIR NET flys in the food read more

Domino's Pizza - Hurt long hair flying all in the food his nappy hair not even in a hair net NO GLOVES JUST NASTY - Pizza Near Me - Lithia Springs, Georgia

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Basically 0stars i don't know why this location is still running... at this point a 5 year old could run it better. Obviously this is a joke of an establishment with employees that either can't read or not have the motivation to work, hell probably both. Ordered pepperoni and pineapple And pepperoni and spinach ...... HOW THE HELL I GET CHICKEN PINAPPLE AND BLACK OLIVES. And you 2 hours late foh. read more

we ordered at 8:21 pm and did not receive our food until 2 hours later. our daughter specifically asked for pizza for dinner and she was asleep when our order arrived. 2 hours for two little boxes of stuffed cheesy bread is insane. we will not be using this location again. read more

They say they close at midnight, they stop serving everything at 11pm. They also have phone ordering outsourced to somewhere not even on this continent, so they'll say you've got your order going but the local store calls saying no. I ordered pickup at 11:30 and nothing. Better luck with papa John's or Pizza Hut. read more

My experience was horrible,The Management team does not communicate...I would not return nor do I recommend this place to anyone. My pizza was cold am my brownies were burnt,I went to get it remake and the manager said that I burnt the cookies myself and would not give me a credit for my next visit. I have been put on hold as I called the main office and to find out that this is a franchise store. read more

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I love their food it is amazing their service is amazing and the tell you when to come back to get your food and if your food is cold they will let you come back and get another one and their ambiance is amazing and im always in a good mood when im their read more

Ummm yea. I guess my pizza had a rough ride on the way over or somebody flipped the box after making. I dunno. 1st time I've had this happen with Dominos. ‍ Other than this mess it was made fresh and delivered in timely manner. read more

2x I've ordered here and it's taken an hour or more to deliver a pizza 5 minutes away. It was warm at best. This pizza was significantly thinner than your normal dominos pizza. Ide order from somewhere else. Pizza itself is good aside from that. read more

placed my order and after an hour an 20 minutes of waiting they canceled The order. I called to figure out what went wrong they had me on hold for 30 minutes. This has to be the sorriest Domino's I've ever ordered from. I will never order from this place. An will relate the message to everyone that is wanting to eat here.DONT read more

Domino's Pizza - a phone call on the phone - Pizza Near Me - Lithia Springs, Georgia

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I always order from here and get the spinach cheesy bread with two marinaras. The past three times they have not sent the marinaras. This time I called back and Natalie answered. She claimed to have spoken to the manager and said they can reimbursed with cheesy bread and one marinara OR they could deliver the two marinaras (last time I ordered and didn't get my sauces my last delivery driver said she would tell them to get me some free points but that never happened) so I asked if they could just send the two sauces over. That call was at 3:55pm--its now 7:16pm and not one sauce has been delivered. On top of that my pineapple and pepperoni pizza was not cut. They sent me uncut pizza. I already cant enjoy my spinach cheesy bread for the third time in a row, and I had to cut my own pizza. I always have a difficult time with Dominos and its at almost every location. Wont be ordering again. read more

Had a better than average experience for such a joint. Ordered online. Tracker was accurate. Got exactly what we ordered. Actually liked the pan pizza option more than the thin crust (which I've never had happen with a Domino's). Wings were good, according to my friend. Arrived within maybe 45 minutes of ordering. Our delivery guy (Tyrone) was nice, courteous, and politely smiled when my crazy fam started shouting greetings and thanks from within our hotel room. Worth giving them a whirl! read more

I ordered a medium meat lovers pizza. Clay you made that pizza delicious however, Alriquez the driver was telling me to tip him. Also my pizza box was open and cold. read more

Absolutely awful experience.... Ordered pizza @ 8:25pm; 10:30pm pizza still had not arrived... called multiple times ; finally spoke to Manager Brian; who was extremely unprofessIona; inconsiderate and rude. the pizza finally arrived; the pizza dough was raw... and inedible... I will never order again from this location... read more

the food was great. tye customer service was amazing, and i got my food in a timely manner, what more can i ask for !

Date of experience: April 8, 2017 - walk in Food: ordered two 5.99 original crust pizzas. One pepperoni and the other cheese. Also got the Chicken Carbonara pasta. Organization: staff seemed to keep things moving and were very efficient. Cleanliness: did not look very clean at all. Food on the floor, the reception area dirty. Staff: Super friendly and kind Pricing: pizza was cheap. But the past dish - $7 for dominos? Would I return?: yes, if I were in the area and short on time. Food was cheap for what it was and the staff were really nice. read more

I have order from the Thornton Rd location twice now and unfortunately after giving them a second chance this time was the worst of all. It took over 2 hours for I to receive my order. As instructed I watched the online tracking to keep an eye on my order. As it stated my order was placed at 6:57 pm then checked for perfection at 7:37 pm an yet I received a Cold order at 8:55pm. In between this time I had attempted to call the store 5 times, an ever time I was placed on hold for over 15 minutes, leading me to hang up and call once again. I live about 5 mins away from this location and at least I feel that I should have got a return call or even a check in by Zack the manager or one of the empires at this location. This was the worst experience I've ever encountered in Georgia. I will be using your competitor from this point forward. read more

Tommy has horrible customer service and I am very insulted by the way he talked to me and called me a lier about my food that came to my house from this restaurant burnt. He said that I burnt i it and they would never send anything out of the restaurant like that. He needs to fired!!! Not only am I insulted but I feel disrespected to have been talked to the way he spoke with me. read more

Domino's Pizza - Pizza Near Me - Lithia Springs, Georgia

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So I been ordering from this dominos often and the customer service has been awful last week I ordered pizza and it took almost two hours for it to come then last night I ordered and it never came read more

The Dominos app is the best in food service with tonight's delivery lightning quick to my hotel room. The driver was polite pleasant. Pizza was hot, fresh, and much better than the DomiNOs of the past. read more

Pizza had hardly any cheese . The chicken tasted frost bit. And ordered drinks and instead of calling me they just sent what they wanted me to have. The $40 that was spent on this food hardly any was edible. I recommend just bypassing the particular dominos at all cost. read more

Domino's Pizza - Looks good but taste horrible frost bit - Pizza Near Me - Lithia Springs, Georgia

Our food never came. We ordered at 7:40. Three lies about it being out for delivery and 5 unanswered calls and they finally cancelled the order at 10:10. Never ordering from here again. read more

Food is good sometimes but our driver was very rude. He never gave me my change and just walked away. He was trash talking another domino's calling her a B***h. Pizza crust was thin (for a hand toasted), wasn't even good. and we never reserve our sauces. Tried to call 10 minutes before closing cause we ordered pretty late and no one answered. They usually never answer or take wayyy to long to do so. This is Ridiculous. Y'all need to do better. read more

I am very upset at the service and food i just received and it's not the first time! Order placed at 9:53 pm approximate delivery time was 41 to 51 minutes well the pizza was delivered at 11:40 pm almost 2 hours later! The pizza is cold. I called the location but of course no one answered so we had to put the pizza in the oven before eating! Im pissed because its not the first time. I will not spend any more money at this location. I want my money back!!! This sucks! read more

I ordered my pizza well done. What I received was the least cooked pizza I've ever eaten. The middle wouldn't come out of the box with the rest of the piece because it was too doughy. If that's "well done" they'd probably be passing out pieces of raw dough for their normal pizzas. They were also super light on cheese. That said, my order came very quickly, the delivery guy was polite, and the lava crunch cake was amazing. Still disappointed by the pizza. read more

Everything was perfect. The crust, the price, the toppings, the inside on the store, the ordering online, the location, the timing, the fast service. Yes i willlll be returning. Check out the picture I will post. read more

I am extremely disappointed with the service I have received from this location. Apparently their drivers are robbed around my neighborhood, so they don't allow deliveries after dark. The stupid part about this is that there is no way of knowing this before you order online or through the app. It lets you go through with your whole transaction, and then (if you're lucky because I didn't get he courtesy) the driver is supposed to call you and tell you that he can't deliver there because the regional manager won't let him go into that neighborhood. So then you have to wait 3-5 business days for your money to go back into your bank account and you end the night hungry. Thanks, guys!!! read more

I live 2 miles from the store and it took the driver 35 minutes to find my apartment because he couldn't understand his GPS. I was on the phone with the driver for 20 minutes because he couldn't find my apartment building in an apartment complex that only has 14 buildings..... I've never had an issue with any other drivers, friends or family members finding my apartment when using their GPS. It was unreal and great way to wrap up my day..... read more

Very good pizza. I actually left pizza Hut for Domino's. My first order took 2 hours to be delivered. The driver stated that my next order will be on him, I ordered the next day and sure enough got my free order. Happy dominoes customer. Will stay with Domino's. Great customer service. read more

One (lame-ass) Philly cheese steak sandwich, two miles away, one hour delivery (on a Tuesday). Nuff said...will gladly spend my money at another place next time. I didn't check reviews before I ordered - seems like slack service is a theme here. read more

Ordered for delivery on a Friday night at 7:35p and was told would be delivered in 45 minutes. The gentleman I spoke with said the driver would call when he was on his way because we were staying at sweetwater creek state park. Needless to say a call never came and my husband waited by the front gate for almost an hour while trying to get in touch with someone at the store. Bottom line: pizza was never delivered and we were never able to get in touch with someone at the store. We were glad we had not given them our cc info ahead of time! I would take your business elsewhere if you are in the mood for pizza. read more

order 25 pizza at 10:00 for 11:45 pickup, paid for the pizza at 11:00 no problems. they weren't ready until 12:40, THANKS for ruining for 45 people....... an absolute disregard for the customer read more

Ordered extravaganza pizza and it was awful. Sausages tasted gross and not enough red sausage. Flavoring was off. Not sure what was wrong but I was very hungry and disappointed!!! read more

There needs to be an option for -0 stars. This has to be not only the worst Dominos in Douglas County, but the worst in the world. My family ordered food at around 8:05 last night. The time kept going by, we were giving them the benefit of the doubt because it was a rainy Friday night! At 11:00, my husband called to see what was going on. The lady that answered told us they were short staffed. She asked for our address and informed us that our food was still there!! 3 HOURS LATER!! She asked if we still wanted it delivered and let us know that it would be another hour before it was delivered!! WTF!!! Who wants food that has been sitting that long????? We could have ordered something else instead of waiting that long for Dominos!! We requested a refund and I SWEAR TO GOD, WE WILL NEVERRRRRRR ORDER FROM THIS PLACE AGAIN!!! This is the 2nd time, this has happened! ITS PATHETIC AND I VOWED THRN TO NEVERRRRRR ORDER FROM HERE!!! ON MY LIIIIIIIVE, THIS IS IT!!! We are done. I don't want a coupon or anything from here. THIS LOCATION NEEDS TO BE SHUT DOWN!!!!!!! PERIODTTTTT read more

I ordered for delivery and it took an hour to get it to me! I was upset. I called to alert them and the guy that picked up had such an attitude. Made me even more upset. I go here because it's the closest, and this is the second time they have done this to me and my family. And then the food wasn't that great. It was acceptable. I'm tired of this dominos honestly. read more

I ordered online delivery last night and it automatically chose this store and i was under the impression they closed at 1 and not 12 so i ordered around 11:50. Got confirmation that it was being delivered only to get a call at 1 am saying they don't deliver to this neighborhood after dark (not true) but I just took it to mean they were closed. So I ordered the same thing the next morning and the driver rudely comes to the door and says "I was told to tell you this the last time we coming over here you gotta call a different store" and i truly believe they judged off my neighborhood, decided to treat me rudely and did not treat me with respect as a paying customer. read more