I have to admit, I'm quite new to Domino's. Last night was my 3rd pie in 4 or 5-weeks and I've only been trying them since I've been flooded with can't turn-away offers. BUT, I have yet to have a single one (from this location) made the 'exact' way I've been ordering them. I don't know if this par for the course with this location 'off the green,' or all stores. Surprisingly good, just never 100% correct. Work on that! Funny story. I always pick-up as I live nearby. The last time I was in there was a guy picking up a small pie -- apparently a pan made. The kid behind the counter can't get it out of the pan and is frantically banging the dish, doing everything in his power to remove it while the guy who ordered it is complaining how long it's taking. The kid basically turns the pan over and all of the toppings go everywhere! The guy says, "Don't you have a spatula?" The kid replies "No" and proceeds to push all of the toppings that fell off the counter onto the pizza (now in the box) with the guy watching! Just classic. read more

Food was great and very hot. When I got my pizza delivered I met a very nice man who deserves a raise. (White middle aged deliver driver) very nice. read more

I rarely order in-store, but when the associate told me that there were no coupons available, I continued with my in-store order, only to find out after the fact that there actually were coupons available online. The coupons were not designated as online only, so the associate essentially lied to my face. The difference ended up being the full price cost of a large cheese pizza. Never again will I order from this shady business. read more

Domino's Pizza - Pizza Near Me - New Milford, Connecticut

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The pizza was very good and quick I would recommend if you want good pizza for a low price

The staff was very friendly and helpful! The man who helped me was very kind and answered all our questions. I highly recommend them for a quick meal! read more

Poor customer service, when busy there is no communication about delayed orders. Using order tracker for my last order to this location was not prepared after 40 min. I called to inquire and was told they were too busy and it would probably take 2 1/2+ hours to deliver. Or was promptly canceled .... May never order from here again. read more

I have never received a correct order from this branch. I recently was told by Kenny that I would have a credit for a free pizza, when I called to redeem, Kenny responded that he had no idea what I was referring to and there was no credit. I then spoke to the manager, who could not be any more unprofessional. Hopeful that this location shuts down and the town gets something that is more customer oriented, professional and competent. read more

Piss poor. We won't be back. I've ordered carry out 4-5x in the last year. Every time our order was not ready on time and we've waited 20-45min. One time particularly SEVEN employees walked by us before asking why we were there. There was no one else in the store. Zero apologies from employees. Similar experience each time. I thought it was because they had just opened but it's a pattern of poor customer service. I love supporting local business even if it's a franchise. Your loss. read more

Terrible service 0 stars Didn't bother to take our order 10 mins b4 closing Absolutely terrible service read more

Just had the worst experience I think I have ever had at any "restaurant" EVER! Placed my order at 9:50, went to the store to pick it up and received the text at 10:15 that my order was ready... as I was pulling in.... When I got in to the store, not only was my order not made, but I was told they were out of alfredo sauce, which was an ingredient in 3 of the 4 things I ordered.... bread bowls so they hadn't even started making my order because they couldn't. I asked why they hadn't called, they said they tried but clearly not.... I asked why I got a text message that said my order was ready, and the girl just shrugged and rolled her eyes and walked away. I called home to get everyone's new order, only to then find out they were out of several other items like regular cheese, mushrooms, and several other items.... I placed my order anyways and then waited an additional 45 minutes before it was even ready. Not a single apology, nothing. And let me tell you.... eating a pizza with parmesan cheese on it is absolutely disgusting.... but not as bad as a bread bowl filled with marinara and 2 pieces of half cooked chicken. Or uncooked garlic bread twists! Absolutely unacceptable service for ANY establishment... especially when we waited even longer for it to be made.... I wish I would've had my credit card on me so I could have paid that way and dispute the $30 i just wasted on food I threw away to make a sandwich. read more

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This is the best pizza restaurant i found in new Milford. I tried many local stores but Domino's came out tobe my best like so far. Quick baking, extremely clean restaurant. I like curbside delivery read more

My boyfriend's family are regular customers here and this time, the customer service was atrocious. The manager was disgusting and rude. We never received our order after waiting for two hours and no one called us to let us know they were understaffed. When we finally called them, the manager was rude and did not apologize for having us wait. He only offered a refund. Will never return here. Such a shame. read more

This pizza place sucks. My friends an I place orders here often and the service always is unacceptable. Many times the servers can not hear you through the phone and sometimes they tend to swear at us. They also take so long to deliver. One time my friends and I ordered a rather simple order and somehow they gave our food to someone else. After this they just said they'd remake it but it took over an hour to get here. This might be the worst pizza store on the planet. Do not come here! read more

At first, my fiancé and I thought this store was so slow because they had just opened and it was always slammed. However, even when we come in to pick our food up and we're the only order, it's never ready in time. Instead of telling everyone "15-20 minutes" and then apologizing when they show up, just be honest about how long it will take. My fiancé has been sitting in the store for 20 minutes, after arriving 20 minutes after placing our order, and still no food. On top of that, every time we come here we witness something that violates health and safety codes. I've witnessed employees eating with gloves on and then going to make food without changing gloves. I've seen employees cough directly into the pizza dough they're stretching. Last time, I came in in time to see my pizza coming out of the oven. And to see the employee pick off a piece of chicken and eat it. For a place that wants you to watch them prepare food - they sure don't care about cleanliness. I feel bad for the people who get delivery or aren't there to see their food being prepared. I love dominos, but I'd suggest taking the trip to Danbury instead of ordering from this location. ***update*** After a change in management and being assured by corporate that this store was going to get better, it has gotten MUCH worse. The employees are just so rude, all the time. Every time we order, someone gets the Alfredo pasta. And every single time, there's a different amount of sauce on the pasta. Either way too much or not nearly enough. When you have to go back to get something fixed, they bite your head off as if it's your fault they messed up your order. read more

Thank God there's a non-brick-oven-pizza style place around here, again. Sometimes you just need a garlic smothered, mass-produced, quick, cheap option. This place in particular has only been open a few weeks, but I already give them an A++ in customer service. We ordered over the phone for pick up, and were given a 30minute to 1hour wait time. That's fine, it's actually pretty typical of average delivery times for the rest of the pizza places around here. We get there after about 45 minutes, and they have everyone's names and wait times on a screen, and we still had 15 minutes left. The place was PACKED with people waiting for their orders, and they trickled out every 5 minutes with their food. Now, keep in mind this place JUST opened a week or two prior, so naturally, they were moved with people who were craving exactly what I was craving. My husband and I sat at one of the tables and waited patiently while the staff never stopped moving and calling out orders from behind the counter. The thing that bothered me here was in no a reflection towards the establishment, it was the CUSTOMERS. The amount of eye rolls and stank faces I saw on waiting customers was absolutely ridiculous. People standing directly in front of the cash register huffing with hands on hips because this brand new place didn't get their last minute dinner decisions out in 5 minutes or less. By the time I got up to the counter with card in hand, ready to pay, I was told by someone who looked like a manager that he was going to take care of the bill because of the wait, and that he was so sorry. I was floored, I almost didn't know what to say, because they were doing that for every customer. I waited the exact time the girl had told me, yet still got free food. We ordered food from then the next night and gave the money they deserved. read more

The only thing I really like from dominos is the cheesy bread with the garlic sauce. The last three times we ordered I have been charged for the garlic sauce and never received it. It's just not the same without the sauce. One time I reached out and let them know they forgot the sauce they offered to bring it or refund me. It was a Friday night and I knew they were busy so I asked for a refund and it was never credited back to my account. I know it's something small to complain about but when I'm being charged every time and not receiving the sauce or a refund it's pretty annoying. I've probably spent at least 10 dollars on sauces that I've never received read more

pizza had dead mozzarella cheese. it just sat there. taste was similar to frozen pizza. not recommended. read more

The pizza is good but the service and employees aren't that great. Every time I go there's atleast 10 people standing behind the counter yet no one comes up to the register to help.This has happened more than once. In fact the last time I went there all the employees were standing where they box the pizzas just talking while there's customers waiting at the counter to be helped. One of the delivery guys walking thru had to help me because the other employees didn't even realize there was customers waiting at the counter.The people that work there suck but the pizzas good. ‍ read more

I love this dominos pizza but this is the second time they forgot to make one of the pizzas. They ended up rushing it and it ended up not being eaten because it was bad (no discount was given in apology). The first one was great, though, so I'll give it a 3 star rating. I hate to leave a negative review but I was a little disappointed. read more

Store is always prompt with deliveries but deliveries are rarely right. Something is either missing or wrong.... like the sauce cups for bread twist that i paid extra for, or the 2 liter that twice has shown up orange when i ordered sprite. Or just not all all like tonight. Ive given up on ordering half and half pizzas... i dont know why making a half cheese half veggie pizza is difficult but they have yet to get it right so now i just get cheese so i know my 3 year old has something to eat. But....at any rate... on the rare occasion my order does arrive correct, i know its time to play the lottery or buy a scratch off because luck has smiled upon me. read more

15 minutes for one sandwich is a little absurd I get it it just opened but at the same time why are they prepping everything after they open it should be prepped for when they open I should have had to wait for 15 minutes for a sandwich read more

When I was about 5 years old I had an uncle who lived in a cabin on a property right around the corner from my parents house. Uncle rob would come around every once and a while to check on me and occasionally take care of the house when my parents were gone. My innocent 5 year old self would sit and play my nintendo game system to keep myself occupied when my parents were away on their business meetings. One night I could hear my uncle watching an unfamiliar movie in the living room. I put down my controller and went to see where the loud moaning noises were coming from. As I approached the room I put my ear up against the door. A loud fappening sound could clearly be heard coming from the center of the room. I opened the door slowly and my uncle was sitting on the couch, vigorously fapping his male members. He looked at me briefly and continued on as I walked out of the room and back to my consol to continue playing my game, shocked and scarred from what I had just seen. The dominos delivery man who came to my house the other night reminded me of him. read more

quick delivery, good price, great food NM dominos is uncontested best delivery option in new milford!