The pizza came freezing cold. The box was dented on the top and smashed in. The pizza was smashed and looked like it had fallen out of the box! I was told by management the pizza looked fine and a full refund could not be given. read more

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The food is a good pizza it's somewhat quick and if they aren't you get another free pizza so for me it's pretty nice. But once I used my free emergency pizza and the workers got confused and made me PAY I was very mad but I payed and they called back saying that they got mixed up and that I would get a coupon but never did. The ambiance is pretty bad it's a small waiting area with no tables. read more

If I could give NO stars I would do that. I made an order to be delivered later in the day. About 2.5 hours early. Expecting my order to be delivered at 3pm, it finally arrives at 3:32pm. Ok, I'm upset that I had to wait an additional 32 minutes. So, I try calling the store to see if the deal is that the time I give them is the time they start my order. I was connected to a bot, then transferred to a wait line that didn't get answered. Totally unhappy and their so called "issue" reporting doesn't connect or anything. WARNING STAY CLEAR!!! Besides that the product is not that good either. read more

Good pizza when you have no lights go out and no restoral time. Delivered in a timely manner manner.

I have ordered here for a few years and every time unless I order pepperoni only these boneheaded people mess my order every time that is the only consistency that they have so last night they say even though they screwed the order up they want us to drive back no you messed the order up deliver it they said no well let me talk to the manager? "There isn't one! What's your name I'm not giving it!Smh this place will close soon I will never return again! This place is slummy anyways read more

I used to not like Dominos but since moving to Pittsburg this is my husband's go-to for affordable pizza when we have kids over. Always prompt delivery and we've never had any problems with our order. They always have coupons online that come in clutch. Also, their brookie dessert is hella good!! read more

About 15 mins ago this middle aged Nascar lovin rollie pollie belly button expose numnut came in and started to harass the staff because his pizza wasn't done, even though it was explained to him that it wasn't done because they had an increase of orders that time of day. Take your sweaty soaked shirt attitude somewhere else bro. Domino's is great , love the pizza and service!!!! read more

So my son says he was starving and wanted Star Bread. We arrived at 515pm and of course they are closed. So he then proceeds with almost a meltdown and sees there is a pizza place next door. Fine...we order a small cheese pizza and was told it would take 10 mins. Next to the glass window is suggests we can watch them make it. I pick up my little kid so we can watch. So I see a guy, who was also our cashier, flatten the dough with his fingers. Next to him was a girl holding onto her cellphone. He passes the pizza dough to her and she then proceeds to touch the pizza dough. She didn't wash her hands nor put on gloves. I stand there shocked. Do I tell them what I just saw and risk them doing something to a pizza I may ask them to redo, or ask for a refund and risk a toddler meltdown, or suck it up and say the heat will kill any bacteria that may be on her hands. Needless to say, this may be the one and last time I come here. read more

Great food . Favorite pizza homemade and New York style is great ! Good prices . Delivery was very fast service was good online and fast

Great Pizza! Fast and courteous service. My pizza was actually hot when it arrived. 50 bucks well spent for me and mother dear. read more

I asked them to make my pizza "well done" and it wasn't. Also how do you sell pizza but not have Parmesan cheese and red chilli flakes anymore? Very disappointing! read more

We've been ordering for the past month from here 3 times and the pizzas have been delicious. They always have good deals and you earn free pizzas. Get the two items for 6.99. Ham and pineapple, salami and sausage, pepperoni and mushroom. All delicious. read more

Ordered a large pepperoni online, to my surprise when the pizza gets here its only bread with burn pepperoni. So disappointing. Immediately they blamed the app for making that selection. Label on the box clearly says large pepperoni with cheese and sauce. I have pictures to prove it and the label that was on the box. It was a mistake they made, I just wish they would have admit it. It ruined my kids dinner. Really who orders just bread and pepperoni?? The box felt empty, ridiculous...... read more

Domino's Pizza - Ridiculous pizza, sauce and cheese missing, The label don't lie, they ruined my kid's dinner. I hope they refund me. - Pizza Near Me - Pittsburg, California

Time stamp** it's 2:43pm on Saturday April 9...the app and when I called it said my order was delivered. Called the store at this same time..and girl who answered was rude as ..well you know the word I want to use. I told her the app and when you call it recognizes tou number..so it tells your delivery status. I told that and shes like....."I didn't tell you that!" In such a RUDE TONE! Asked to speak to the manager, another girl got on phone a said they were behind. My pizza came maybe 5 minutes later but was hot. Like warm...come guys..oh..and my brownies were burnt read more

Domino's Pizza - Burnt brownies - Pizza Near Me - Pittsburg, California

I actually really like this dominos, delivery is always on time and the pizza has never let us down. Perfect every time

This location will STEAL your money, not deliver the pizza to correct address and they will not refund your money. I had to call my credit card company and report them to get my money back. I've ordered from this location for over 10 years and the employees currently working there are fraudulent. DO NOT ORDER ONLINE OR OVER THE PHONE THEY WILL LIE ABOUT THE ADDRESS BEING WRONG AND STEAL YOUR MONEY... NO REFUNDS. SCAM ALERT read more

We ordered delivery, and our pizza came like this it's all messed up!!! Like shit!! Bad delivery service!! read more

Domino's Pizza - It's messed up!!! - Pizza Near Me - Pittsburg, California

Best customer service.!!! Andrew and gisselle are amazing. They always went above and beyond

No wonder this store has 2 stars!!!!!! They should have no stars and CLOSE DOWN THE WORST customer server Melissa is the name of the manager. She is rude! Plain and simple and for her, customers do not come first. read more

They do not use gloves. I will be calling the health department. That is very unsanitary.

Employees ask for card information over the phone ( They told me Port Chicago will ask for your info aswell ) I had a online order.? & They wont deliver if they don't feel like it. Don't eat here. If you do...Pay with cash only on pick up. read more

Customer service for the sucks after getting charged for the same order 3 times. Saving grace is they can cancel them

I'm very disappointed with the service I received tonight. I placed a simple order online for a sandwich for my son, requested it to be curbside pick up, notified the store I was there by the tracker at 821pm when my order was done, was notified to turn on my hazard lights to be able to locate me, mind you I parked in front of the store and was not acknowledged at all. I waited 20mins to see if anyone will notice the flashing lights and nothing. So then I called and was told to come to the door. That is not what I requested. If that was the case I would've just requested a regular carryout. And when I asked what was the purpose of me selecting curbside pick up if m not even being acknowledged i was respoded with just a sorry about that. I believe your team members need a course on customer service. I wouldn't give a star at all, but i need to pick at least one. read more

"Cowabunga Dude/Dudettes!" What a day off and watching "Teenage Mutant Ninja Turtles" can start. Honestly, I'm not a big pizza eater, trying to cut those carbs. There are some exceptions to the rule though. "Dominos Pizza" isn't my go too place to be honest, but given the circumstances, I wanted it. Pizza and Beer on a rainy night....I say it's definitely a "YES" and here are my thoughts.. Friday January 5, 2018 Location: Dominos Pizza Pittsburg, Ca People: 1 Adult Story: As I mentioned in my introduction, I was watching "TMNT" and watching those "Turtles" munch of pizza made me want some. There are more than a couple of Pizza options in my area, but "Dominos" was the option less chosen in my case. I decided that was going to be my choice for the night and a chance to see if their carry out specials are actually what they say it was. So I went and here is the nitty gritty. Service/Hospitality: The store was in the process of closing when I got there but they still let me come in and order, that was pretty cool. The manager on duty even took a few moments to go over the whole ordering process with me and answered a few questions that I had. It was a Friday night so every one was moving, but it flowed well and everyone seemed chill. They were a cool staff of people and the manager, super cool. Great Service overall on this visit. Food/Cleanliness: The lobby area and the cooking and prep areas were neat and tidy. Of course this place isn't a dine in place so the upkeep I'm sure isn't hard, but indeed it was a delight to look back at the prep area and see it was clean. Now on to the "Food" I went with the "Large 3 topping carry out Pizza" ($7.99 + $.70 tax = $8.69) For my topping I got Mushroom, Sausage and Bacon on the standard crust. The pizza was super fresh as they don't do "Hot and Ready" and sit it under heat lamps like that "Little Roman guys" company. "Dominos" sprinkle a seasoning on their crust that is a really nice touch and makes it seem as if you're eating pizza made with garlic bread. A perfect amount of toppings and cheese I liked the pizza I got and the value was the best. A pizza equal to this at other establishments would of easily costed more. Overall: A good pizza for the value, my only thing was they didn't have any "Parmesan Cheese" which honestly seems to be the case at most pizza parlors. I would recommend this place and visit again indeed. read more

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So I gave this location another go and was pleasantly surprised today, the interior looks recently renovated and was very clean. Pizza was made quicker than what their online menu advised and staff was friendly and upbeat. Would've given 5 stars if my pizza didn't come out a little over cooked but, overall tasted great. Will be ordering again if in the mood for something simple and quick. read more

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I had my order canceled for the second time because of short staffing at around 11 Which is ok but they did not call me until 1145 so I was quite irritated Update 6/21 Pizza took 2 hours again Hung up on the phone twice Lady on the phone was rude If I could give the delivery driver a five star I would read more

This location is typically very dependable (carry-out experience only). Accurate, on-time, etc. However, when things do not go well, it's always a mystery as to why. Communication is not their strong suit. They're certainly not trying to win any customer experience awards. read more

DONT GO HERE! They messed up my order( literally gave me someone elses pizza I'm sure pineapple and Chicken) and when I asked for a manager, they told me one was not in. So I asked for a supervisor, they put me on hold and hung up on me. When I called back, they put me on hold for 45 minutes then hung up on me. Still waiting for that call back from corporate. read more

I ordered wings and pizza a couple months back from this location. It was a busy evening and my order came in late, so I was expecting the delivery to be a little while. Unfortunately, it took much longer than I'd expected. I ended up visiting this Dominos to get my food. When I went, Sofia, the assistant manager, was extremely helpful and understanding. She took care of my order and informed me that they were short staffed, along with a delivery driver calling sick. What stuck out to me was her professionalism- she could have made excuses, but instead just did the next right thing. The next time I ordered, I brought up the same situation, and they honored a discount for me! I spoke with Shakir who was able to pull up my account and take care of me immediately. As I work in customer service, the way that they handled this was well beyond my expectations. I love the food and am glad the service matches in quality. Thank you, props and respect to Sofia, Shakir and the rest of the team at this Dominos location. read more

Domino's app showed my delivery was already delivered. 30 minutes later I tried to call and say my food did not get delivered. After being on hold for 15 minutes, I hung up and drove to get my refund. read more

I tried to order by calling in. I ended up having to order while parked in front of their door. Was hung up on twice, after waiting for the automatic message for 4 min each time. I had to repeat my payment information 7 times. Not an exaggeration. Informed them I was in my car directly in front of their door. They said 20-30 min. After 45 minutes I called and asked the status of my order. I was informed it was ready 15 minutes ago. The young man that finally brought it to my car said no worries it was under the warmer. Well almost $40 later the cheese was hard on top of the pizza and the cinnamon twists were like hockey pucks. Not a very good experience. Lastly, not one person had their mask over their nose! read more

Bay Point extra cheese and extra bacon on a pepperoni,,, no pepperonis couldn't have less bacon and still call it a bacon and no pepperoni $42 dollars a serious ripoff and will never call again. read more

My girl made an online order for me to pick up I got there paid for the pizza and 8 piece chicken whatever that is dry as fuck . Dude told me it will take about 7 mins ok cool so I sat there waited and waited 7 mins pass by so I waited longer 25 mins later no one even check my order to see if it was done they back there goofing around until the other guy ask what was the name of your order and he went back to see if my order was there which it was for the pass 25 mins. So pretty much my order was ready a long time ago and my pizza is dry as fuck and the chicken. Dont order here becuase they probably dont wash there hands to put stuff on your pizza becuase they dont wear gloves at all! read more

Domino's Pizza - Pizza Near Me - Pittsburg, California

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