Rita is amazing!! Hands down my favorite stylist I have ever seen. She does miracles and is so accommodating. I've been going to Don Franco for years. It is a must-stop! read more

I absolutely love this salon! You can walk in and feel just as beautiful as when you leave. The staff is so nice and caring. Not to mention the talent at this place. Absolutely amazing hair stylists, colorists, and nail techs. I will never go anywhere but here to get my hair done. (I personally adore Inna Shumpert. She's a sweetheart and beyond talented in what she does. You will ALWAYS leave satisfied.) read more

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My sister who is on hospice went to go have her hair done. She wanted her dark roots dyed blonde and her pink shadow root touched up. The stylist obviously did not know what she was doing and destroyed my poor sisters hair. We attempted to get it rectified but the owner would not discuss it with her or refund her money!! read more

I don't hate or love this place. When I walked in on a Friday afternoon, the salon was clearly busy. This was my first time there and I wasn't sure who I was supposed to check in with. None of the receptionists made eye contact with me and asked me if they could help. Finally I walked up myself and asked where I was to go. My stylist just happened to be standing by and heard my name, so she escorted me to her station. The actual haircut experience was nothing special in my opinion. I cut off a substantial amount of hair because I wanted to donate it. After cutting off the initial ponytails, I was taken to the hair washing chairs. They were quite uncomfortable and I had to extend my neck pretty far back while my stylist washed my hair. I don't feel like she did a very thorough job and used a lot of force to scrub. I also asked for a lot of layers to add some volume to my limp hair. She said she would do just that, but at the end of the cut I barely saw any layers and my hair still looks flat. I also wasn't aware that the salon simply houses individual hair stylists. This would have been nice to know seeing as I had researched the price on the Don Franco website prior to booking my appointment and was charged much more because each hair stylist charges their own amount. Luckily, my stylist was understanding and cut me break. Overall, I've experienced better ambiance and skill set at other salons. read more

Ask for Inna Shumpert, her work is amazing! I've never had a better cut and color from anyone else! I started seeing Inna a year ago when I received a bad haircut from another salon and she was able to correct it and make me feel so much better about my appearance. Inna really prides herself on making each client feel their best! read more

Don Franco Salons - Nail Salons Near Me - Grand Blanc, Michigan

I absolutely love this salon. Lindsay is such an amazing stylist. I truly can't see myself going anywhere else. If you can get an appointment with Lindsay, do it! You won't regret it. read more

My husband and I got back-to-back appointments with Eva and we walked out the door with the best cuts we've ever gotten. I loved the straight forward manner of the stylists (Rita took a peek at the pictures I had ready when she was shampooing me, and told me the pixie style was impossible with my hair type- so I decided on a chic bob). Eva was fantastic- she didn't rush at all, and kept referring to the picture I brought in to make sure everything was perfect. She was very knowledgable when it comes to thick, wavy hair and made sure to cut my bob in a manner that would make it ideal for easy, every day styling. Will definitely be going back for my next cut!!! read more

Don Franco Salons - Bob by Eva - Nail Salons Near Me - Grand Blanc, Michigan

I got my hair fixed by Michele Parsons. She did exactly what I wanted in the first place and more. She fixed my hair and made me feel absolutely beautiful. She is now my hair dresser and I will be going to her forever. 1st picture is the mess up and the rest is the work Michele did to my hair. I even paid more for the mess up hair than I did for what Micheles masterpiece! I highly recommend her!! read more

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This place is definitely not the Don Franco of years past. The newest owners have let this place go downhill fast- and the place continues to slide. They are no doubt attempting to rest on the laurels of their old image. This salon in no way is reminiscent of the DF salon that earned its once-sterling reputation under different ownership. Save yourself the trouble and go somewhere else- anywhere else. Any complaints that you have will probably be disregarded. I would know that. Mine were. I was a loyal customer for years and threw business their way (particularly my stylist's way) for a long time and once she started developing a poor attitude and lazy ways, I had finally had enough. She constantly burned me with the hairdryer (I complained repeatedly, but she never listened), over-cut the crown area of my hair to the point of no return and turned up late for scheduled hair appointments, which clearly caused her to rush in an effort to make up the time. Sorry, I didn't appreciate my stylist trying to "make up time" on my hair! I had the same stylist for 11 years and followed her from salon to salon to salon to yet another salon, which is how I wound up going to Don Franco to begin with. In retrospect, that was probably a mistake, but I really liked her in the beginning and she did a great job on my hair until the last year and a half or so. I went to Don Franco for about six years and while I never really liked the salon, itself, I was still loyal to my hairstylist (Rita) because when I first started going to her at a different location years earlier, she was great. Sadly, her work and attitude declined after she was with Don Franco. When I complained the last time about the botched color and over-cutting and uneven trimming of my hair, I got nothing but flack. I was told by Cari (the co-owner) that because my hairstylist was an independent contractor that she wasn't going to do anything about it (although initially she told me that the situation would be rectified to my complete satisfaction) and I told her flat-out that I was done and hadn't been very happy with some other things over the course of the previous year or so (I went into specifics) and she said that it wasn't the salon's issue. My hairstylist, herself, was very rude and cursed. Sadly, it cost quite a bit of money ($300) to have it fixed at another salon, where I've continued to get my hair cut/highlighted to this day. And by the way, my husband was a loyal client as well, but the last several times he got his hair cut, it was uneven and he told her this, but she brushed him off. read more

Wow. Finally found a chic, high end style salon that meets my spoiled-by-LA-standards!!!! Everyone here is talented and the place is fabulous. Could use some work on the receptionist employees, but I guess you can't have talent in every seat of a business, right? Forget who cut my hair but one of the things I look for most in a stylist is their self-motivation, personal knowledge and skill as well as directiveness. When they talk like they know what they're doing and really LISTEN to what you want (asking you as many questions about you, your lifestyle, your personal preferences, style, etc) and yet seem to have a sense of direction on where to take your cut - that's when you got a winner. A stylist shouldn't be questioning every move they make in the process or acting like a deer in headlights when you sit in their chair. These people know what they're doing. I'll update as I go there a bit more. Their prices are in the $40-80 range for a cut which is pretty high in this area, but this place is legit. read more

I have mixed emotions about Don Franco. The place is upscale (according to genesee county standards) and it is clean and well maintained. Everyone is friendly and acts pretty professionally. My personal experience however could have and should have been a lot better... Especially for the amount that I paid. I had natural black Asian hair and some parts dyed with box dye and purple and blue manic panic. It looked like dark brown hair with some lighter balayage highlights and everything had sort of a greenish tint from the blue fading. I wanted to go for a very light brown to dark blonde. The plan was to bleach the blue dye right out and lighten my entire head, but it didn't work. My whole head was orangey blonde and was grass green from the middle of the hair to the ends. My stylist thought that the olaplex in the bleach pushed the green into my hair cuticle. (She should have known this before trying it) Three more methods were used, by the suggestion of numerous other stylists, to strip out the green but nothing worked. So my hair unnecessarily went through ridiculous amounts of bleaching and processing because of one mistake after another. Then my stylist suggested that we just try to go for a darker brown than planned which I reluctantly agreed to but that ended up failing as well. The result was brown roots, blonde midshaft, and green ends. We started my hair around 5:30 pm and finished that night at 10 pm and I had to go back in at 9 the next morning and finally finished at 2:30. The final plan was supposed to be to neutralize the green with red to make a dark brown and then bleach the whole thing again to lighten everything. This worked best but there was still green in my hair. So my stylist wanted to go for a dark silver or a very ashy brown if the orange didn't tone out enough. The end result was basically the same hair that I came in with except extremely damaged and with ugly blunt-cut ends. The color is literally almost what I walked in with. Dark with a greenish tint... And I wanted dark blonde! I can't blame my stylist for the ridiculous green hair because all hair reacts differently, but the way she brushed my wet and damaged hair only increased the damage by ripping and breaking my hair. And charging me extra for products that would not have been used had she used the proper method for my hair was another downer. She did spend 10 hours with me, but she was paid during that 10 hours while I feel like I just suffered... The shampoo bowls are much less comfortable than others I've used. Which isn't bad when you're sitting in there for 10 minutes but is brutal when you're in it for hours and your scalp is burning and your stylist is busy with other clients... I think I like Don Franco but I might try another stylist next time. read more

Don Franco Salons - Collage of my endless bleach processing... The green hair... - Nail Salons Near Me - Grand Blanc, Michigan

I have lived in Michigan for the past 7 years. I lived in California for about 20 years prior to coming back to Michigan. (raised here) I have had a very difficult time trying to find someone to cut my hair the way I think it should be cut. I think my search is over. I was given an appointment Kerry Crump. I told her what I wanted and showed a few photos of what I was looking for. She listened and was receptive to what I said. She nailed it! Then she broke out the straight razor and shaved around my neck and ears. I haven't had that kind of service since leaving Cali. I thought there was a weird Michigan law against it. I used mainly Barbers in the past. After moving back its been rough. In my experience, the Barbers I've hired in Michigan do flat tops, crew cuts, regular fades and trims. If you ask for anything edgy you get the blank stare. I was told once upon entering, we don't do long hair! Well I was actually there to have it cut short. I've tried many stylist and they haven't been skilled or consistent with clippers. So if your a man in your 40s that's picky about the way your hair is cut and don't want to look like your in your 60s yet, try Don Franco's and ask for Kerry. read more

Got my hair done by Inna she was amazing! I had gotten my hair done a few days earlier and it turned out awful. I came to her and she fixed it and it looks absolutely amazing she is such a sweetheart! 10/10 would recommend her. read more

I recently had my hair trimmed only to go home and see that it was totally uneven and the sides did not match. I had to go and pay someone else to correct it. read more

This salon is extra fancy and nice, and I'm a fancy boy so I like fancy things. Martha Angelina cuts my hair. She's very meticulous; really pays attention to detail. Men's cut is $25. (Not sure if that's the standard price or if it varies by different stylists). If you're fancy like me then I would suggest don franco (and martha Angelina). read more

Love, love, love Don Franco Salon! Carri is my stylist and she's the best. Friendly, courteous and professional atmosphere. They are the best in Genesee county. read more

This is not a salon I would ever recommend! Not only due to my experience but others I have read. They need to worry more about customer service instead of money which is evident. Save your time and money and pass this one for another. Update: I have been privately messaged about my experience. The staff was rude from the moment I walked in. No smiles or welcomes just a bunch of girls chatting and laughing which is very unprofessional. Waited what seemed like forever to get a simple trim, but was told how lucky I was because the woman who trimmed it was normally booked. When my time came the women who's hair scared me but I went ahead anyway didn't say hardly anything to me. Very rude and too busy looking at herself in the mirror than my hair. I asked for an inch and she took off five stating "it was all damaged, it looks so much healthier now". That's NOT what I asked for!! She talked about herself and not much else, didn't seem to pay much attention to my hair at all. I paid the high bill and left crying. My husband said "it will grow back darling". Terrible, terrible experience and if I find the stylists name I will be sure to update it so people do not go to her. Bad management to allow this sort of thing. Maybe they are too busy being friends with their staff instead of a boss or owner. I will not be returning!! Can't wait for my hair to recover :( read more

Love Shannon Kelly is amazing. Great cuts and color.

Rita was able to take me back right away after just walking in! I was just visiting for work and really needed a haircut and conditioning treatment! She was so friendly and did a great job! I would recommend her to anyone! She's also reasonably priced! Great Find! read more

This place is boat load of bull. I went to Jared as a referral and he thinned my lovely thick hair out! He never called me back to help me or to apologize. It's been about 2 years and I can not grow it back! He didn't tell me what he was doing! Had I known I would never have done it! Can't get my hair back the way it was! Sticks out all the time when it's straight.... Do not go to Jared.... He should not be a hair dresser at all. Went back to see Eva services were ok but they are horrible at contacting you to set up an appointment. Disappointing! read more

Absolute worst hair cut I've ever received. Shannon Kelly did not listen to how I wanted my hair cut. I have long, thick hair that needs layers and to be thinned out... neither of which she did. My hair looks like a long, poofy, bowl cut. She was also completely unprofessional. She kept stopping my haircut to text and used very inappropriate language (wouldn't bother me if she was good at what she was doing). The worst part? She charged me $65 for a damn haircut! And I'll have to go get it fixed somewhere else. read more

Eva Mckerchie cuts, styles, highlights, lowlights, and anything else I need done with my hair and I walk out feeling like a million bucks!! All my friends go to her as well and we all drive 30 miles for it! Never a complaint read more

This place is extremely unprofessional. Our stylist by the name of Jessica cut my sons ear and neck and sent him out bleeding in both spots. Never had the respect to come and talk to me and he is only 12 years old. He was very upset I was upset asked to speak with the owner have gotten the run around and then had to deal with nasty text messages from the stylist. My message left for the owner was shared with the stylist so she proceeded to text and ridicule me for being upset about her leaving two gashes in my child's head!! read more

Don Franco Salons - Nail Salons Near Me - Grand Blanc, Michigan

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I wish I could give a good review, however, my experience was short, but not good. I am new to the area and was looking for a salon so I thought I'd "walk-in" for a manicure", as "Walk-Ins are Welcome", according to the website, but welcome was the least of what I felt. The receptionist didn't even acknowledge me as I stood right in front of her, then I finally spoke up and asked what the wait time was for a manicure... She looked at me like I had horns coming out of my head and very curtly and rudely replied, we "aren't taking walk-ins today".... I informed her I had called earlier and was told walk-ins were "welcome"...ummm...??? Well, she then told me I was misinformed. Correct, I was misinformed (evidently), so that would require an apology for the inconvenience...and second I was misinformed that this might be the salon for me...It definitely is not... which is very sad because I really have heard pretty good feedback about the stylists, but when you let people like this receptionist, represent your company, I'm afraid it will lose you clientele... just as it did in this case... Fortunately for me, I tried "Salon Eight" (another salon owned by Don Franco) and had a wonderful experience with Brooke as my stylist (left a 5 Star feedback for them!!). While Salon Eight was much smaller, not quite so "chic", it was perfect for what I was looking for and that was a salon with good customer rapport and skilled stylists, like BROOKE!!!!! read more

I see Jenny and she is amazing. Very enthusiastic, friendly and does a wonderful job with my difficult hair. I've seen her several times over the past few years so I've gotten a variety of different styles and all of them have been great. I have moved an hour away from the area, tried another salon and have no idea what I was thinking, Don Franco is far superior and worth the hour drive! read more

I thought that the salon was very fancy and classy. My first time here; I called and asked how much for a simple cut and color. The receptionist told me $65-$100 depending on the thick mess. My hair is extremely thin and it was $100... I got there and was told the stylist Gina was running 10 minutes behind. She didn't call me back until a half hour after my appointment. She asked me what I wanted and just walked away and didn't come back for about 10 minutes. Asked me more questions and then mixed colors. She kept texting while applying color to my hair. & then she didn't even tell me she was putting a hair treatment on my hair & I sat in the shampoo bowls for a half hour and then she told me why I sat there. She asked if I could stay for another 1.5 hours after I had already been there for 2 hours. She kept ripping the brush through my hair, hit my with the blow dryer multiple times, and burnt my ears twice with the straightener. NEVER AGAIN WILL I GO BACK. read more

Update. Called to get an early morning appointment, lady was nice on the phone and I got a 10AM. Later that week I went for my hair appointment and was disappointed. The receptionist looks like she in another world (it's 10AM, wake up lady). I told her I have a 10AM appointment and she starts looking for my name. She is having a hard time finding it and tells me she has 40 different books to look through (I'm just thinking shouldn't you guys get a computer for this... I mean Don Franco is a nice fancy place). Anyway she finally finds it and tells me to go back there to the stylist. This is not the person I usually go to so I start walking back, I don't even know who I'm looking for. Than some guy (I think the manager) says to please wait in the seating area and I'm like "ok?" So, I go back and wait in the seating area even though the receptionist told me to go back. I wait for like 15 minutes and find out that my stylist isn't even at work. I decided to leave. I wasn't rude or anything. I mean I got an early appointment because I have a busy schedule and I find it very rude that my stylist didn't even show up for work. And than the receptionist accidently called my phone right after I left saying "hey its Christen, you can come in at 11:30 your 1st appointment just left (voicemail)." -My advice Get a better receptionist (I mean this is the first person your customer sees) If the stylists isn't in please let the customer know I will not be returning, because I have noticed a slow decline in there service I pay a good amount of money and I just wish they would respect my time. I have been coming here since 2013 but I think its time to try out another place. Don Franco is a beautiful salon and is very clean. The atmosphere is pleasant but I believe the management could use an update. read more

Would definitely not recommend this salon to anyone. There are many reasons why my experience here was awful for me. First, I was kept waiting in the waiting area for over 45 minutes. Second, the stylist kept scratching me in the face and very roughly scratching my scalp and it really did feel like it was on purpose. Thirdly, while getting my hair drying she kept smacking me in the face with the round brush. My hair had some slight splits ends before getting it cut but afterwards they were worse because of the way she kept blow drying each section SO MUCH and was being SO rough it was like she was trying to pull my hair out. I stopped her 3/4 of the way through because I was not going to let a stylist treat my hair that way. She was blowing it out to look HORRIBLE. It seriously looked like George Washington hair. I did state I had a bad experience to the stylist, the owner's wife, the front desk, and Ben. Btw, they can treat you however they please here because there is no such thing as getting a refund no matter what kind of experience you have because they are "independent stylists" and they will threaten to call the cops on you if you don't pay. They can always charge whatever fee they want because of this, the only thing you can do is leave no tip and write a review and hope others will be wary about coming to this expensive place expecting to have a relaxing experience and having the possibility of leaving in tears with the receptionist smirking at you as you break down in front of everyone. They have no compassion here. It's all about the $$. They don't care about anything else. Expensive and catty. read more

I had made an appontment for a shellac manicure for the next day. Receptionist was courteous and helpful. Approximately 2 hours after i had made the appointment I received a call back from the same receptionist asking if I already had shellac on. I replied that I did. She proceeded to TELL me to make sure that I remove all the shellac off my nails prior to me coming in because it "would save time." I quickly replied that I did not have the resources to remove the polish. This is about the time the receptionist stopped being courteous. She stated "well Linda won't have time to do it, so you have to." I replied that will have to then cancel my appointment and she replied in a snarky tone of voice "that's fine." She offered no help or solution. I have been going to Don Franco's for years to have my hair done and this was the first time inquiring about a manicure and never once have I encountered such disregard for the client. This makes me question the quality of the staff. Also, why, if I am paying someone for a service, should I have to do part of that service? If that's the case, then I shouldn't have to pay full price since I am doing part of the work. read more

Just had the best haircut ever ( and I'm not young ). Tim did an amazing job with the cut, color,and glaze.The head massage wasn't bad either. Very reasonable price and attention to one on one service. read more

I am a fairly new customer to Don Franco due some bad hair cut experiences and my usual stylist left my old salon. I was very impressed with everything here. Everyone is pleasant and the ambiance is LA style! I was made to feel welcome the minute I walked in the door. This place is full of top notch hair stylists and very upscale. I finally found someone to cut my difficult thick hair! I also got my daughters hair cut here and the prices were very reasonable! Ask for Brook or Danielle they are amazing! read more

I understand that this what some may consider a "high end" salon and I expect the prices reflect that. However, if I'm paying $55 for a mediocre trim, I do not expect my stylist to answer personal texts for several minutes multiple times throughout my short appointment. Any split ends she missed, which were numerous considering she cut approx. 1mm off, were removed when she basically ripped every hair out of my scalp while blow drying my hair. She may have noticed the pain from my facial expression, winces, and sighs but she was too busy stopping to text and talk to a friend sitting near us. I'll take a small amount of responsibility for not speaking up more, but she had already acknowledged once she was hurting me and made no effort to fix the issue. When I made my appointment, I specifically stated I did not want my hair blow dried. My stylist stated she would "jump start" the drying process for me, which I now understand to mean "I'm going to fully blow dry your hair so that I can charge you for a 'style' as well." The $55 price tag wouldn't have hurt so bad were it not for the lack of professionalism. Save yourself a lot of physical and financial pain and go somewhere else. read more