I initially came to ask questions shortly before they closed on a Friday. They were kind and…read moreanswered all of my questions about tinting and the paint protection. They had an opening from a cancellation on Tuesday morning, so I took that opening, and I was able to drop my car off on Monday evening. There is a key lockbox, and the the exterior has cameras all around for security. They finished the work about 6 hours before the estimated time (I was told evening, and it was done about noon on Thursday). I picked up the car on Thursday evening when I was available with no problem. They were thorough with instructions to protect the work done. I highly recommend Blackout.

I can't believe I didn't write this review sooner! Blackout was recommended to me by a local car…read moredealership, and I'm so thankful for the referral! They helped me remove some overly dark side window tint from my used car purchase... they were friendly, thoroughly explained the options and process, were super fast with their work, and the price turned out less than I expected! Thank you!

I had a good experience working with a manager to sell my car. It turned out great. I recommend.read more

Never so disappointed in my life. I have bought several cars from carmax. The current vehicle I…read morebought had several problems that miraculously appeared just 9 days after the 30 day warranty expired. naturally carmax told me to take a hike, to bad, so sad. In my humble opinion these problems should have been caught by carmax before the vehicle was placed for sale. My mechanic agrees. I would steer clear of this shop if they cannot do due diligence when taking in a car for sale. don't get me wrong, the sales staff was very helpful and did a wonderful job, but 5 grand later I am seeing red and question the shops ability to accurately check a vehicle they have taken in before putting it up for sale.

I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

Great, reliable. Knowledgeable and courteous. Doing great…read morecustomer service. Be sure to early, fills up quickly.

Always quick. Always great service. Not many places do emissions tests anymore. It's so nice that…read morethis place does it, as they make it so convenient and easy. The staff is always very helpful. We will continue to take all three of our vehicles here for all our needed car service.

I will NEVER EVER go here again!!! Pure scam and a ripoff. Charged me 1100$ to fix my water pump…read more on Friday and my car was not working on Monday!!! I asked him to put my antifreeze in that I purchased and he charged me 54 for two of them and when I asked him if he used mine he said I needed more but the ones I bought were full and in my car!!! They have audacity and they boldly rob you

First time buying from a dealer that wasn't a new car dealer affiliated with a major brand. Dan is…read morenot a hard-sell type of sales person, let me roam the lot, answered questions, was very honest with me regarding any issues when I looked at trucks. Ended up geting a truck from them, and he wrote in the sales agreement a fix around the exhaust manifold w/o asking - he proactively did it since he knew it was an issue (not one that would "break" the car, but one that could affect mileage). Normally buy new, but wanted a 3rd family vehicle, and by a stroke of luck ended up with them. I'd do business with Dan again and would refer him and this place to others based on my experience thus far.

2023, I purchased a 2005 scion XB from these guys. I bought it on a five-year note, however, I paid…read moreit off in full in six months. I carry gap coverage on it... And therefore according to the bank, I had a refund coming from Ideal Auto sales in the amount of $896. This never happened! After many polite tries to get my money back, I was met with constant runaround and Shell games. A complaint was filed WISN channel 12 news investigates. The investigation is ongoing. I would not recommend to anyone. They show an utter lack of respect for their customers.