I brought in a car that I was about to purchase. The GM PJ Doedens met with me before closing on a…read moreSaturday to perform an initial warranty claim estimate. There were two areas of concern on the car, one needed significant attention later and the other he FIXED for me on the spot in 4 minutes! The best part was that he gave me an honest review of the car's exterior. He pointed out that the car had been repainted ( that fact was not disclosed by CarFax or Carvana ). He took the time to show me overspray, failed clear coat application, imperfections in paint application like dust and dimples, how the paint was applied incompletely and destroyed seals. He also show me how all the door moldings were pulled back and were not reattached professionally and would cause water damage, noise, and improper/uneven closing. He roughly estimated $3-4k worth of re-do work, not for him or his business but for me to consider while finalizing my thoughts on the purchase. Based on what PJ showed and shared with me and the trust he quickly earned with me with his knowledge and honesty, I rejected that car. Long story, short version: you can trust these guys to be honest, helpful and to care about quality. They are not in business just to make a buck but to build relationships that matter. I'll be bringing any cosmetic car issues to this location for sure. Thank you PJ! I appreciate you for your integrity.

Had a dent in the front quarter of my truck they called me up and said to come and get it.it was…read moredone went over there to look at it body line was wrong and had a wave in repaired area ,clips were missing in the wheel well, wrong clips were put in the wheel well,interior of the truck was dirty ,passenger seat was flat back and they used the bed as a garbage can to throw food peelings in. No manager around had to come back the next day. they fixed it and put 6 miles on the truck. And to top it off they switched out my new chrome hitch cover for an old beat up one.

Great experience. Kudos to Corey. My problem was addressed promptly and properly. Korey did a…read moregreat job

Total 5-star satisfaction with Mander Collision & Glass. The body repair on my car was completed…read morequickly and done to perfection. The shop manager and his crew were a pleasure to work with. I'm happy to give them my highest recommendation. You won't be disappointed. Robert C 2018 Ford Escape

Best car shop that I've experienced. Car was made like new…read moreagain, stuff was very prompt in informing about the steps along the way. Thank you!

I had a very disappointing experience with Marshall Auto Body. After I posted a negative Google…read morereview, the owner responded publicly by posting internal notes from my prior repairs and making serious personal accusations about me that I dispute as false. My concern is no longer just about the original service issue. I find it extremely unprofessional for a business to respond to customer criticism by publishing internal customer information and making damaging allegations online. Tesla has since opened a formal investigation into the matter because Marshall is a Tesla Approved Collision Center.

I got into a (more than a )fender-bender and needed several jobs done on the body, including…read morerepairing the front grill, new headlight and banging out the side panel as the passenger door wouldn't open. After taking the car to my regular mechanic, I learned that besides body work, the frame had been bent on the car and also needed to be adjusted. I dropped off the car at Downtown Auto Body and got an estimate right on the spot. I worked with Joey who was very easy to talk to about the car issues and what could be done. Over the next few days I waited very nervously while the car was being worked on. I have had a few bad experiences with mechanics over charging, throwing last minute charges in and overall taking advantage of me because I am a woman. When I called to check on things and re-confirm the pricing, Joey thoroughly explained everything that was being done to the car and why it was being done, as well as give me a solid confirmed estimate on the charges. He left me feeling very confident that they were doing a great job on all of the repairs on the car. I felt really relieved after talking to him on the phone and was happy he took the time to explain everything. The day I picked up the car I was really impressed with the great job that they had done. Though they needed to keep the car a few days longer on the frame rack due to the frame being bent so far, they managed to get it back on track, made all of the repairs and even cleaned up some scrapes on the bumper for no extra charge. Best thing was that the costs came to nearly $1000 cheaper than I and my boyfriend had initially assumed it would cost. I waited a few weeks to write this review to test how well the repairs held up and they are all holding steady with issues. I highly recommend Downtown Auto Body to anyone needing body work done. Great experience, great work and unbeatable prices.

I stopped by for an estimate and was given quick, honest advice on some minor bumper damage. Very…read morefriendly, very casual. Also, MAD props for putting LGBT symbols on the office windows! Totally blown away by that. Yay, yay.

They did two repairs for us. Very nice work done on time and they people there were so friendlyread more

Bought a 2011 Escalade from them supposedly a family driven truck after taking in for oil change…read morefound out it needed 4000 in front end repairs cars they sell are mechanical unsound and body work is filler Make sure you have mechanic check out!!! overpriced!!

After my previous shop couldn't take time to investigate a suspicious noise in my Jeep, Denny and…read morePaul fit me into their busy schedule, did several tests which uncovered the problem, communicated to me exactly what was going on and fixed it without having to leave it overnight. I have since given them all my business. They are always polite, diligent about their diagnostics and always go the extra mile in their service. I HIGHLY recommend them to anyone in the greater Milwaukee area.

So, I posted a negative review on here, regarding a $235 charge for two issues that these guys…read morecouldn't find or fix. The next day Danny called me 12 times and left three messages saying "call me." I returned the call after hours and said "why are you blowing up my phone?" I never heard back. He had cleared my check engine light, saying he couldn't find any problem. Needless to say, the check engine light is back on and the car is barely drivable now. I'm taking it to a different mechanic to see what it is they missed, because they obviously missed something.

Didn't open on time on this particular day but was able to take my vehicle in and fix it right away.read more

They did a very good job doing my metal fabrication work for my car but they didn't put my shocks…read moreon my vehicle that I paid them for to put on as well and I was charged extra for them to hookup my air hose line for my shocks but when I asked Mike did they put my shocks on when I came to pick up my car he said yes even though my back end was still sitting low to the ground I didn't think nothing of until about a few weeks ago I had someone do my brakes in the back and he pointed out earlier to me hey I thought you had your back shocks put on I said I did but when I checked them my new shocks was not put on so I went to Mike about my shocks and he said that he was there when they put them on I told him well they must have took them off when he left because my shocks that I paid for was not put on and the response that I got was why didn't you tell me about this before and I said I just noticed it when I had my mechanic do my brakes we continued to go back and forth but never ever said that since my mechanic didn't put it on like said just bring the car in and let me check it out and satisfy your concerns about your shocks not put I'll put you some brand new shocks on your vehicle since you brought them in and wasn't put on your vehicle he decided to hang up on me!

Quality service. They make sure the job is done right just got my car back and it ride better than…read moreever

Honest mechanics who do good work and take pride in their job. They are fair with pricing and…read moretimely with repairs.