3.5-ish but rounded up to 4 for excellent service This restaurant is located in Franklin Park Mall. You can enter from outside or from inside the mall. I hadn't been here in many years. It's a casual Mexican restaurant and the decor could use a refresh. Yet I was warmly greeted and that made up for it. I was seated in a comfortable booth. I was here for lunch while running errands and waiting for my dog to be groomed. Chips and salsa were promptly served. The chips weren't greasy, a plus, and the salsa was decent enough. I ordered chicken quesadillas with a side of guacamole. The guacamole was served before the meal (which was actually an appetizer) and the guacamole was delicious. The chicken quesadillas were served on a wooden board. The quesadillas were solid with a decent amount of shredded chicken and cheese. The guacamole added to the flavor. There was also pico de gallo and sour cream served on the side. Overall, I had a good meal and took home leftovers. The server was very nice and attentive. I would recommend this restaurant if you're in the area. read more

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Based on the location, inside Toledo's only mall, you might expect DJB&G to be phoning it in. Surprisingly, the food here is actually quite good! That said, the service, and atmosphere aren't worth noting. If you're shopping at Franklin Park Mall, you're hungry, and not interested in fast food from the food court, this is a solid choice. read more

Don Juan Bar & Grill - "Molcajete Maya" which is super savory chicken, ribeye, and shrimp with a ton of melted cheese. Very nice! - Mexican Near Me - Toledo, Ohio

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We were very happy with our visit. Everything, including drinks, were extremely fresh and tasty. They weren't shy on meat for the tacos. Service was great! Typical Mexican restaurant atmosphere. We'll be back. read more

The music is alright wish they played more corridos! The drinks are pretty good actually nice and strong... The mexican food is so so... Im From California actually so it doesn't compare to cali Mexican food At all. But the guacamole and quesadillas are decent enough... the service is great tho and drinks are cheap and strong. read more

Don Juan Bar & Grill - Small margarita - Mexican Near Me - Toledo, Ohio

I am in shock from just having had lunch at Don Juan's in Franklin Park Mall. It was, clearly, the worse dining experience my wife and I have had in 26 years of regularly dining out. Why, you might ask. Let me begin with the service. And not to be too long winded - we waited one hour and 20 minutes for our order, which included guacamole and bean dip, each of which could, and should have been served immediately. I had to track down our waiter to ask about the order, and it was another 15 minutes before it arrived. The portions, a taco salad, the aforementioned guacamole, and the bean dip all were smaller than previously. After finishing, we did not receive a bill. Yes, I had to go to the front to chase down a bill, just in time for the next shock- the prices went up dramatically (while portions went down): bean dip went from $3.95 to $8.00, for fewer badly prepared beans. So my bill's total was $12 higher, and smaller, for 4 items. Did the manager offer us any thing by way of apology. Yes, I received an "I'm sorry". Which felt pitifully insufficient, in this case. We would not return to Don Juan's Franklin Park if it were the only open restaurant in Toledo. read more

We had a giant bowl of faux, chips, salsa, and a margarita. The staff was nice. The location was convenient.

Do not go here. Our order was incorrect. Charged wrong. The manager did not do anything to help correct problem.

If I could issue a rating based on service only, this place would score high. The food however was terrible. I had the burrito and enchilada combo meal. The meat was so rubbery it made the dish inedible. read more

The owner has reached out to me regarding a previous review. I am satisfied with the sincerity and believe it was an isolated incident. Because I like the food so much I shall return during the day light hours. Did I say I love the Margaritas? read more

This restaurant by far served us the most food we have eaten in a long time!!! We had so many leftovers! I highly recommend this restaurant to anyone that loves Mexican cuisine!!! read more

The food is always fresh, drinks are amazing, and the staff is very attentive! We love stopping by our way home from Michigan! Definitely recommend the fajitas!! read more

While at this location, I ordered a margarita that consisted of top shelf liquor. When I received my drink, a young woman that was sitting at the bar (I was in a booth), came over and told me that someone that made the drink tasted the drink using a straw. This person, in question, is a MANAGER with red hair. A day time woman manager with red hair. She argued and said she always does that with drinks that are made with top shelf liquor, but that is wrong in many ways. Not only is COVID running rampant, but she should trust that her drinks are made properly without possibly contaminating it. It is wrong and disgusting. There is literally no way to contact the owner on this situation because there is no legit website. read more

Don't order the shrimp salad unless you love croutons. For $11 you get some shredded lettuce, 6 shrimp and a plate full of croutons. A sorry excuse for a salad. The large bowl of guacamole was good (except for the 2 big avocado pits) but I think they do that so you see it's fresh. Everyone else at the table had burritos and they said they were good. So stick with the Mexican food. read more

This place is so amazing. They have very good drinks And the food has come up. At 1st I thought the food was trash but it seems like the last time I went the food was surprisingly good. The drinks are strong. All I need it was 1 jumbo and 1 regular and I was floating. I will definitely be back at this restaurant again. read more

This is the worst food and service I ever had. Not recommend to anyone who likes Mexican food taco's were not even as good as Taco Bell ordered Mexican burger medium rare came half hour later well done to burnt had to send it back!! We will never be back read more

Ordered chilaquiles and they were cold and gross. These are in NO way authentic or Mexican. Chilaquiles are supposed ti come with eggs and there wasn't any either. I ordered a caldo de pollo as well and received it spilled all over the bag. Never ordering from here again read more

Excellent food and fantastic service. Beef chimichangas were good proportions, Baked Burrito was big enough to eat half and take home for lunch the next day. Recommend read more

Absolutely disgusting food my food wasn't cooked all the way the food was rushed. I ordered a drink was given the wrong drink after explaining twice what I wanted. Bad customer service!!!!! Gross eat else where if I were you. Rachell'e read more

Me and a friend went to Don Juan's in Maumee on today for the Tuesday special..needless to say what I was charged and what is advertised is two totally different things! Manager came over and said that the sign is old. That's it!? No apology or I'll take this off your bill or anything. Dear Manager in Maumee..I am a Customer ( the reason you are employed) so if you treat your customers like this how do you treat your family? Definitely will not return to this location! Photos are attached read more

Don Juan Bar & Grill - Advertised Tuesday Special - Mexican Near Me - Toledo, Ohio

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Great spot for a Mexican restaurant but not the greatest food or service. Our waiter had some serious attitude and was obviously not amused by my questions or requests. The guacamole was okay (fresh) but the rest of the food wasn't anything to get excited about. Not much flavor and I was a little disappointed when I ordered a taco and was given something that looked like they ran out to Taco Bell. The salsa was probably the one thing in the restaurant with some flavor. At least it was spicy which was nice. I was told this place has good margaritas so if you DO decide to give this place a try maybe order one so maybe you will be to drunk to notice the mediocre food. read more

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Giving 3 stars since hubby liked his food. Took forever for the waitress to come to our table. There were major communication issues. From what I could understand, all of their regular margs contain orange juice which is a fad that I don't agree with. I asked for a marg without orange juice and waitress said "margarita flavor is in the orange juice". Whatever. First marg was so sour I made a face after each sip. After much negotiation, second one was pretty good although we waited way too long for service. I ordered the lobster quesadilla. I'm not sure what was in it. Sure didn't look or taste like lobster to me. One plus was waitress brought samples from salsa bar which were outstanding. Won't go back. read more

I really like this place, i was skeptical because of all the new mexican restaurants that cropped up recently and all claiming to be "authentic". with every food taste, italian, chinese etc, you have good and bad. this place is REALLY good! the food was hot and very flavor filled, the drinks were good no matter what you order and they keep the refills coming. read more

Was skeptical since other Don Juans was not very good. Was pleasantly surprised - food was good, service was good, atmosphere was good. Ordered the steak, chicken & shrimp plate and it was more than expected. They also have $10 off coupons which was an added bonus. We definitely will be back. read more

Not impressed with this place. I had the fajitas and they were bland, no flavor. Service was below par. We had a waiter and waitress and they were arguing over the bill. We will not be going back. Would rather patronize San Marcos, Tekelas, El Salto or Cinco De Mayo. read more

The staff here was so accommodating when we told them we were in a hurry. They worked hard to get us a table quickly, even though they were pretty busy. Our server, Sierra/Ciara? was very attentive. Food came out fast and portions were huge! My mom is allergic to chicken and we did not notice the Nachos Supreme had chicken on them prior to ordering. They quickly remade them with no questions. Portions were huge and delicious!! I will be returning at some time soon! read more

Decided to try this place out today after seeing a billboard for it on the way home earlier in the week. I'm very glad that I saw it! The food was delicious and the portion sizes were fantastic. Our waiter was also very engaging! Will definitely come back again! read more

Service was terrible waited almost an hour for our lunch to be brought out. waitress only came back with the bill never came to check if everything was ok or if we needed refills. I was missing items which Took another 10 minutes to bring the items I was missing for my cold lunch. One star was being generous. read more

Can't I select 0 stars? Place had maybe 6 tables seated plus us. Waited 15 minutes after being seated without getting even a nod from an employee. Picked up and left. Lots of staff, just no one interested. WASTE OF TIME! read more

Not sure what everyone is talking about because our service was extremely fast and excellent and food was pretty good for being at the mall

I ordered 3 combos 8, 18, and 28. They claim they called and got my voicemail - I don't have voicemail! And received no calls! Combo 28 on their Uber eats menu is chicken tenders - they say I have to take it up with Uber as they don't have a combo 28! Not only that but I revived to combo 8s and no combo 18. Out $38 dollars and have a cheeseburger that nobody is gonna eat and it looks like it's been sitting under a warmer for several hours. Beans are dried out and taste old. Overall bad quality and poor service. I will not be ordering again read more

We have been at the FP location several times now. I agree with previous reviews that they had some kinks to work out as any new place would. Some of the servers do have limited English skills. but we just have a margarita and work around it. Our service and food has been good every time we've been there. That's why we keep going back. I love the patio. It's fun people watching and it's in the shade. I imagine we will be on the patio tonite!! read more

I've frequented the maumee location many times, so was glad to see one open up in Toledo. The food and the margaritas are both excellent, and the prices are fair. If I have any complaints, I agree with the previous reviewers that the service could be better. Our waitress was pleasant, although her English was limited...like her trips to check up on us. I didn't get a glass of water until after my food arrived. Hopefully service issues improve as the business grows. read more

Have been twice now with daughter. Service has been great both times, food has been decent. Nothing to complain about per se, just not as good as my fave Toledo mexican place. (Although I will say DJs rice is better) Nice to have another sit down option at the mall for after shopping or before a movie. read more

Went there with my wife on a Thursday thinking it would be dead and I could avoid the "bad service" reviews. The place wasn't dead at all so I got worried. The service was actually attentive and dare I say kind, I'd give them 4 stars. The kitchen seemed behind and I got worried again maybe I'll give them 2.5 stars for speed. But I will say the food was good. Now I'm not always a food snob, I miss my Don Pablo chips and salsa and guess what! They are here in an identical form. My wife who lived in LA quite awhile (near the OJ neighborhood) liked the guacamole quite a bit. She also mentioned how good the portions were. She had a mushroom quesadilla and I had a fajita burrito. I added some hot sauce and they carry a decent list. So if you're in the for a (Don Pablo/Chi Chi's + a dash of authentic) I'd give this place a try. I really wanted to give the overall experience a 3.75 stars but not sure I can do that. read more

We stopped in for lunch after doing some Christmas shopping. The hostess was kinda rude and didn't seem to want to be bothered. The food was okay but it really isn't worth a second visit... but the bright side of the visit was we had the most amazing waitress, our drinks were full all of the time and she checked to see if we needed anything several times. My friend wanted lettuce and no guacamole and I love guacamole so she bright my friends portion in a separate bowl for me. I hope they realize what a phenomenal employee they have. read more

Very disappointed. Food had little to no seasoning. Beans, rice, and a burrito no spice at all. Even meat in taco lacked flavor. Always looking for good Mexican restaurant. This isn't it. read more

Didn't even get to try the food here, walked out due to service. I have never walked out of a restaurant before. The hostess put the menus on our table and walked away before we even got there. I could get past that but we sat there for 10 min and no one helped us. At all. No drinks, no chips and salsa. Nothing! If they were busy I could understand. But there was hardly anyone in the place. The outer 2 reviewers talked about bad service as well, but that was a month ago. They should've fixed those issues in a month. We will not be returning! read more