Called Lollar Plumbing and they sent out a man right away and he was very neat and knew what he was doing and finished the job in a timely manner, very pleased customer! Richard Keller of Burbank read more

My husband and I have been using this company for a few years or so. Steve E. is our go-to plumber--he is honest and does a great job.

I had done business with Don Lollar Plumbing for many years. In years past, they did an excellent job. The employee plumbers, Albino and Manny were excellent. Unfortunately, the company was sold to Valley Plumbing. I would discourage anyone from doing business with them. I called to have my waste-line snaked out. The plumber came and snaked the line (supposedly) but was mostly interested in trying to sell me additional repairs. That was a bit annoying, but okay. Because he was more interested in sales than doing the job, he failed to replace the cap on the clean-out under the house. Days later I discovered the line was still clogged and waste water (toilet and other) was flowing beneath the house. You can imagine the stench and mess. I contacted another business to fix it. It is sad to see a once fine business destroyed by greed and incompetence. read more

I had a client use Don Lollar Plumbing in the past so when I had a clogged toilet and tub I called them to remove the clog. From what they tell me they were sold to Valley Plumbing. At every turn they tried to up sell me. They told me lies that the cleanout I had installed a couple of years ago was a one way clean out so they had to remove the toilet to snake it. $950 later they hadnt cleared the whole clog and they wanted to sell me so much more to get it flowing. I told them stop I was not going to have them up sale me again. They left my bathroom a complete disaster, they had flug stuff all over the walls, ceiling and floor and did not clean it up. Called another plumber and they got the clog cleared. I did decide to do some other corrective work and Bowman Plumbing cost me 1/2 of what Don Lollar was trying to up sale me for. Will never use them again. read more

Horribly disappointed that Don decided to merge with Valley Plumbing. I've used this plumber loyally since buying my home 7 years ago but I never will again. I've always found them reliable and a good value, but that's no longer the case. They came out and quoted me $488 to install a new kitchen faucet (I supplied the new faucet). This would have been no more than $150 a year ago but now under this new company it's more than triple that price. The best part? There's a $68 service fee to come out and tell you that absurd quote. I'm so sorry burbank has lost a great business, they should change their name since it's no longer the service we all knew and trusted. read more

MONEY! MONEY! MONEY! That is what Lolar is all about so THIS IS NOT THE PLUMBER YOU WANT. They have daily monetary goals and they only look to increase the scope/cost of the job. The plumber even told me they have more guys working in the desert than they do in this area yet they make almost as much $ as the crews in the desert. Right after I meet him the plumber tells me it's going to be hundreds of dollars just to diagnose the problem(s). I said, "on the phone they said it was $68." He laughed and said no, that's just the dispatch fee. No, on the phone they said it was to evaluate the situation and then provide options. (Note: I never signed anything beforehand so neither I nor anyone else are actually obligated to pay this $68 if you reject their proposed plan of action -- you can just kick them off your property; they know it's a phony scheme.) I mentioned an unrelated job to the plumber and he knew right away how much it would be which was over $1100 (nearly 40%) more than what not one, but two other plumbers told me the cost is. The guy was friendly (and he cleaned up well which is great) but the cordial interaction is just to aid in getting you to accept rising prices throughout the day -- they want you to be happy to pay them so much! He even tried to tell me he betrayed his boss by charging me less than what they said to charge me. He intimated that he should have made $1200 more for the day's work as this higher amount is what he makes everyday regardless of whatever the job is. I told him what I paid was a lot of money given the job. So if I was aware of the strategy and con game from the start, why did I use them? Because -- as they well know and are counting on -- the homeowner really wants to get their problem solved. I only resorted to calling them in the first place because the plumber I wanted to use was on vacation so I wanted to get this over with and not spend additional time looking for another plumber. read more

Great service , very responsive and they do the job correctly . Our go to plumber in burbank .

Repair Tankless Water Heater that was leaking water. Jamie found the problem and repaired it well. Very nice plumber and explained all work to me. The only reason I do not give this company five stars is that it is a little pricy. The Quality is excellent so somethimes better to pay more. read more

I cannot say enough about Don Lollar Plumbing. They took care of my home while my mom and dad were alive, and now they take care of me. Thank you! read more

Be aware that Don merged with or sold to Valley Plumbing a while back. I've used them for years and last time they sent an entirely different group of guys. The work they did was fine but the labor price was at least 2 and 1/2 times higher than they had been 6 months earlier. Sorry to see them go corporate , its happening more and more. Very disappointing. read more

Our main line was clogged and it was on a holiday. Don showed up as promised and performed the standard process using his snake. Within 30 minutes, drain was cleared. Pricing was a little steep but we can flush our toilets! Don was very knowledgeable and pleasant! Definitely call him again with plumbing issue. read more

Stay away. Actually, run away from Don Lollar. Don Lollar used to be a stand alone plumber, his company has now merged with a larger company and it is a mess. My water heater failed after 12.5 years. I called Lollar after getting a reference from my regular plumber, who as it turns out did not know about the merger. My 25-year usual plumber is extremely ill with a life threatening illness so he could not do the job. I called Lollar with an emergency request, no one returned my call. I called again about an hour or so later, this time after hours and the answering service connected me to the "on call technician." Even though I had no hot water and the weather was very cold, the on call technician said someone would be at my house the next morning to "assess" the situation, then sometime in the afternoon someone would install the water heater. That means I would have be at the house the whole day for a water heater. The assessment call alone would cost me $68. The next morning after no one called me or showed up at my house I called Lollar. The person who answered the phone told me the on call technician should not have promised me what he did and he would not honor the promise made to me the day before even though I expressly requested that he honor the promise. I was told by this second person someone would be at my house late in the afternoon to assess the water heater, but installation would not be that day, with no promised installation date. I asked how much within a range it would cost, he refused to give me a range even though other plumbers I was now frantically calling gave me a range on the phone. Finally, the person on the phone said he would ask Lollar for a range. He called me back about an hour later. He said he spoke to Lollar and Lollar said he would do the job for $3,000, which was thousands of dollars more than my other estimates. If I could give Lollar zero stars or negative stars I would. The plumber that actually installed my water heater was at my house within one hour of my call. As the plumber was draining my old water heater, the new heater was delivered by his wholesaler. From the time the plumber arrived until he left was a little more than two hours. When all was said and done I told my regular plumber what happened; he was appalled. My regular plumber said he was referred about one client per week to Lollar, but no more. Lloar will get no more referals from my reguar plumber, zero, zip. read more

We had an emergency in the evening -- a broken water heater and lots of kids who needed baths for school in the morning. Because it was after 6pm, our usual plumber didn't pick up the phone, so we called our electrician and he recommended that we call Don Lollar Plumbing. It was after hours, but surprisingly someone answered! She asked me if this was an emergency call and I said yes, (thinking in the back of my mind this is probably going to cost me plenty), but I didn't have a choice -- I needed the water heater fixed and after all, this guy was recommended, so I was willing to take a chance. The lady on the phone said she'd have someone call me back. I waited about 20 minutes and sure enough, a man named Manny called back and asked me a few questions about the water heater, and said he'd be over within the next 45 minutes. Within a half hour, Manny was at our door and ready to get to work. It turned out the thermocouple was bad and the vent pipe was crushed up above. It was an old water heater and I told him we were on a budget, yet I was sure he was going to say everything needed to be replaced, especially in light of the corrosion that Manny pointed out to me on the top of this old beast of a water heater. Yikes! Corrosion? And it's leaking a little on top? Lollar Plumbing aren't going to fix this, I kept saying to myself, I know they're going to try to sell me a new water heater.... But I was wrong. Manny dug through his van and he found the correct thermocouple, retrieved his silvered tape, and began to remold the smashed vent pipe above. In about 20 minutes Manny had the vent pipe back in shape, the water heater working again and much to the kids disappointment, so to were the inevitable hot baths. I just can't say enough good things about Manny and Don Lollar Plumbing. They were really great -- professional, courteous, prompt, and here's the best part: I got all of this done for less than my usual plumber charges per hour. Oops! There's my old plumber on the telephone. Oh, gee! He's nice guy too, and I love him soooo much, but unfortunately I'm not made of money, and it's time to break the news to him that Don Lollar Plumbing is our new go-to guy. I sure wish I knew these plumbers years ago.... Simply stated, you will not be disappointed with this company's work. read more

Don Lollar Plumbing - Plumbing Near Me

They sent Jamie P - he was awesome. We had a very complicated problem (90 year old cast iron pipe leaking in the kitchen ceiling. He handled perfectly and was friendly, professional and helpful. read more

so sad to write this review for a once wonderful company-apparently Don Lollar has merged with Valley Plumbing and the customer service is horrendous. Don Lollar , techs, and staff prior to the merge were honest, reliable, offered great customer service and price. Last Saturday I called them 5 times within 24 hours for an urgent request for a tenant's backed up toilet and shower. Each time their dispatch apologized for me not getting a call back , said they would mark my request urgent, and someone would call me back within an hour. I didn't receive a call until the following Wednesday! Obviously by that point I moved on to a responsive company and will never use "Don Lollar" again. I wish Don Lollar's name, service, and stellar reputation were not tarnished by Valley Plumbing-beware to past Don Lollar customers-this is not the amazing company we were so lucky to depend on in the past-Valley Plumbing should not have the privilege of using Don Lollar's company name as Don Lollar and staff would never ignore and disregard their customers like Valley Plumbing does now. read more

You can forget about what this company used to be. It is no longer the neighborhood plumber that I must have reccommended to 10+ neighbors and family. I received a quote of over $450 to do sewer maintenance from the cleanout, and when I said no, I was charged $68.00 for the priveledge. What a joke. Enjoy your retirement from my rolodex. read more

Wonderful service! The receptionist was pleasant when we called in to schedule an appointment. Our garbage disposal went out. Manny arrived within the estimated window of time (8am-12pm). There was no issue with Manny installing the one we purchased (identical to the busted one), and he didn't try to upsell us on anything. Easy peasy in-and-out in about 30 minutes. Manny brought in his tools (he didn't have to go out to the truck for anything), made eye contact, chirped at our cat, and got to work. Very professional. $95 well worth it. Highly recommend. read more

I've tried to use this company for plumbing projects two times. I submitted online requests for quotes and described the problems. They never responded either time. read more

I have truly never had a bad experience with them. They have done jobs for me both big and small and they always do them quickly and accurately. Today was a holiday and they were able to come out within an hour and clear my clogged sewer pipe. I really can't speak highly enough about them! read more

Should be called TOP QUALITY PLUMBING.... great and easy service. Don is an easy going plumber. Not pushy in any way, Don and his team are currently working on a commercial job for me. It's a job that requires it to be done in several different steps due to all the other work going on around it and Don has been very accommodating with the schedule. Of course I highly recommend Don for commercial and residential jobs. It's always great to have a local plumber who is reliable friendly and actually knows what he's doing. Thank you Don read more

The wifey & I have been living in this "old" Glendale house since mid 2007. That said -- we've had approximately 5-6 plumbing emergencies, with the first dating back approximately 2 months after moving in. I didn't have Yelp back then & relied on Angie's List to seek out a 5 star plumbing service. That's how we came upon Don & his company. Reviews & recommendations were high for DLPC & decided to call them as I didn't have time (a room was flooding in the back house) to call anyone else on the list. When I explained to the receptionist that it was an emergency, Don was knocking on my door about 30 minutes after hanging up the phone. When I showed him to the problem, he didn't hesitate to jump in ankle deep in water (in his new Vans) & attended to stop the flooding. He had his crew there shortly after to pump out the water & fixed the problem quickly. From the very first utility room flood to the most recent, cracked main iron pipe in the wall, Don & his crew have never failed to impress. Don and/or crew always explain what they'll be doing, the materials they'll be using & approximately how long the job will take. Their pricing is fair, they're prompt & they always leave the work area cleaner than it was. Their expertise & attention to detail top the list of noteworthy aspects of what DLPC has to offer. They serve the Burbank & the immediate surrounding areas...so if you're located in the vicinity, Do yourself a favor & post their phone number on your emergency list. TRUST & call the DON LOLLAR PLUMBING COMPANY. You won't be disappointed. H A P P Y N E W Y E A R ! deez® out! read more

Don Lollar Plumbing - Plumbing Near Me

Dear Don Lollar Plumbing, We regret that you were unable to honor our written request for a discount on our bill in compensation for the dent and scratches your plumber put in the top of our dryer while completing repairs. This has cost you a loyal, longtime customer. We, however, have honored your "Cash is king over customer satisfaction" priority and have submitted to you payment in full. One less loyal customer won't make a (dent) or even (scratch) the surface in your business unless history should repeat itself and another loyal customer asks for a discount for damages. read more

Finally a plumber I can recommend!!! Prompt excellent service. Susie that answers the phone and makes the appointments actually knew what she was doing! Alvino is great. Knew what he was doing. replaced the piping under my kitchen sink and was out the door in less than an hour. On time and very clean and pleasant. No bubba here folks! AND no butt crack!!! My go to plumbers! read more

I used Don Lollar Plumbing for the first time today and am happy I think I finally found a good plumber! When I called on a Monday the woman who answered the phone was polite and courteous. (Often you call a plumber and get voice mail, or get put on hold forever.) My problems were a backed up bathroom sink and sprinkler issues. I was told a plumber could arrive on Tuesday between 8 a.m. and 12 pm., and that I could call for a narrower time window on Tuesday morning. At 8:25 a.m. Tuesday I received a call to say Manny would arrive shortly. Manny was also very polite and courteous, brought in a thick pad to use when snaking out the sink, leaving no mess at all. He was very helpful with the sprinkler questions and gave me some good information about another issue we may have fixed soon. I would definitely recommend giving this plumbing company a try, I will be calling them again. P.S. I no longer live in Pasadena as my profile indicates but I suspect they would go there as well. read more

We've used Don Lollar Plumbing multiple times over the last few years since we moved to town and we love them. They are so honest and do great work. Albino is wonderful. Having to have a plumber come in during the age of Covid19 was stressful but Albino was so cautious and did everything possible to keep everyone safe (everyone wore masks during his visit - including us) and he was already prepared with shoe covers, etc. We always trust what he tells us. read more

I've only had a couple of simple repairs done, but the folks at Don Lollar are responsive, professional and highly personable throughout the experience. They even impart helpful advice to a woefully under qualified DIYer like myself in case there are future issues that I can handle myself. Not that I look forward to having any future plumbing problems, but when they inevitably arise, I look forward to knowing the pros at Don Lollar Plumbing will ride to the rescue. read more

We had a fabulous experience with Don Lollar. The handles on a good quality 10 yr old bathroom sink wall faucet started coming loose. Other plumbers couldn't figure out how to repair- but Don did. It took his experience and creativity to figure out how to get these weirdly made handles off the wall, take them apart, and put them back together. Just for the price of service call time. Others told us they couldn't be repaired and that we needed to open the wall, get new valves and new trim. Thank you Don for saving us $$ and helping us keep the faucets/handles we like read more

They get 10 s for todays service ! My previous plumber referred me to Don Lollar to clean (snake) out the whole line due to all drains backed up. Albino and second man called first and were right on time. They did a most wonderful job using both large and small attachments to completely clear all debris and roots. Great experience from the phone call to the job well done by two very nice kind men. They are my permanent plumbers now ! read more

I gave them a shot based on other Yelp reviews. Was a very good experience. I had a pressure regulator on a natural gas line that needed replaced and it turned out the nipple was rotted out. The plumber suggested replacing it, and now I have a good functioning BBQ grill again. Due to the gas being shut he went to the water heater and furnace to get them running again.Replaced a faucet and angle stop in the bathroom. Excellent service. Will use them for future plumbing issues. read more

Woke up to a front yard full of sewage on Friday. Thought it was the apocalypse. Fortunately, amongst the mess I found that a clean-out cover had popped off (if it hadn't I'd have a HOUSE full of sewage) so I knew it was some kind of clog. Called Don Lollar Plumbing and the woman who answered the phone quickly calmed me down and explained that yes, it was most likely a simple clog. CUT TO: A couple hours later. Manny arrives, snakes my sewer line and all was right with the world again. He did mention that there was some heavy root intrusion, which he cleared up for now, but gave me various scenarios on how alleviate the problem more permanently. Bottom line: Great communication, great service and a great price. Highly recommend! read more

We've been using Don Lollar plumbing since we bought the house 9 years ago. Don and his crew not only re-piped the whole house with copper pipes, they also took care of all large and small plumbing issues we've had from installing new toilets and kitchen sinks to fixing a leaky shower head. They're true professionals who are not only punctual and polite but always on top of their craft. We feel fortunate we can rely on Don and would recommend his services to all. read more

Good pluming service. Family owned so you have the advantage to work with the owner and his permanent team. Make sure you know what you need for the service you pay. read more

Don Loller and his company are amazing. We've had him come to our home to fix plumbing problems over many years. Always responsive very pleasant and thorough Will never use another plumber read more

Don and his crew have done several projects from removing/installing a tub to replacing a water heater. Don and his crew have been courteous, efficient, just down right amazing. We are very happy with the work they've done and won't hesitate to call them for our next project or plumbing emergency. read more

These guys are the best! My old house with its plumbing problems are not fun. Don Lollar always comes out right away and fixes it immediately. They are more than fair in their pricing and just good people :). I HIGHLY recommend them. read more

After waisting my time with a couple of other plumbers, I decided to post on social media asking if anyone knew of a good plumber in the area. Several friends referred me to Don Lollar Plumbing and I have not used another plumber since. Prices are reasonable and work is top notch. Before using Lollar, I called the guys that "smell good" to fix a pinhole leak in an outdoor water faucet pipe and replace a bad sprinkler valve. They pulled out their book and started adding things and quoted me a ridiculous amount. Told me I would need to replace the pipe all the way to the street with copper pipe. They then told me if I paid a $75 fee, they would give me "discounted"pricing for a year. The quote with the discount was still ridiculous. I paid them their non refundable $80 service fee for quoting me and told them to get lost. Don Loller came out the same day and not only fixed the leaking pipe and sprinkler valve, but also installed a new shutoff valve and pressure regulator all for 1/3 the quoted price of the other guy. I have been using Lollar plumbing ever since and have even had him out on a major holiday when our water heater gave out. read more

I called Don Lollar based on recommendations from neighbors on Nextdoor.com. I received a quote and did all my communicating and appointment scheduling via email on Yelp, which was very convenient. I called around for 3 quotes (from other 5 star reviewed companies) and theirs was the least costly. I received a call that the plumber was on his way and Manny arrived 15 minutes later. He couldn't have been nicer or more helpful. He got right to work and left no mess. He worked a shade over 2 hours, but charged just for 2 instead of rounding up to the next half hour (which has happened to me on more than one occasion by other companies). These guys are honest and excellent, just as my neighbors and other Yelpers have stated. They deserve your business! read more

Time after time, the guys at Don Lollar have come and helped with our plumbing issues. I originally found him online through a Google search and am so happy I did. They have unclogged toilets, fixed our shower issues, installed a tankless water heater, and did something with our pipes under the house that was apparently needed. They are knowledgable, affordable, honest and efficient. Most importantly, they respond to calls quickly. Wouldn't use anyone else. Highly recommend. read more

I have used them several times now and really like their work. They are professional and do a good job. I wouldn't call them inexpensive but they have always diagnosed the problem correctly and fixed it the first time. Some of the other local Glendale plumbers I've used are kind of shifty and speak in broken English. Don is great read more

Manny was terrific, polite and explained what he was doing to fix a leak under the sink, between the cold water and filter. Showed me the parts, although I knew what the problem was, and left no mess! At LAST. A nice plumber and a good company. Already recommended him to another friend. read more