Jewelry Factory will be my Jeweler for life! I purchased a custom badge necklace from them 4 years…read moreago, and I still couldn't be happier with it! The craftsmanship is exceptional , with incredible detail and a beautiful finish. Since that first purchase I have also trusted them with several jewelry repairs and refinishing projects. Their work is amazing ! Bruce and Zeda are very friendly and knowledgeable , and Genuinely care about their customers. I highly recommend Jewelry Factory to anyone looking for quality jewelry, expert repairs, and outstanding customer service!

Bruce and Z are amazing! They did my engagement and wedding rings. They even hand delivered the…read morewedding rings for me. Super friendly. Great prices. They can make anything you can imagine. I recommend them to everyone.

Very disappointed with this store. My grandma came here to buy me a special gift, and instead of…read morehelping her find something fairly priced, they drastically overcharged her. It's clear they took advantage of her kindness and lack of experience with jewelry prices. What should have been a sweet, meaningful gift turned into a frustrating and disappointing experience. We won't be coming back and don't recommend this place to anyone.

Honestly worst customer service ever! Negative stars would be amazing!…read moreMy fiancé bought me a custom Cuban for my birthday but not from here. It needed to be sized so I had asked him to take it to Nancy's since I have been here in the past and everything was ok. The older lady who has 0 professionalism and customer service proceeded to tell him "Go get it fixed wherever you got it from. Go out there pay for parking again and wait." Now I understand that they don't deal with jewelry that is not purchased from them, but there are ways to say things. Sure enough he went elsewhere and had it taken care of, but shame on you who speaks like that to people. If you don't have the nerves or energy to deal with people please don't be in business and hire professional staff.

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

amazing jeweler they had such lovely things there and they helped me estimate my jewelry right away.read more

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

Had a fantastic experience here making a custom designed necklace. The service was phenomenal as…read morewas the end product. It's family run and you can tell they really care about the work they're doing. I'll be back.

All the above! Edgar made me feel like a satisfied customer! I highly recommend "All Star Pawn…read moreBroker". For finding any unique items plus some. And for getting cash in your hand.

Great customer service and very very informative . He was…read moresuper super fast and gave me an awesome deal .

Cute stuff, but quality sucks... BEWARE Necklace got rusty…read moreand the store said item is discontinued and there is nothing we can do about it. Rings were also looking rusty and faded, money down the drain.. they won't fix it or replace it.

I ordered this as a Christmas gift when ordering I checked the box that this is a gift and I put a…read moremessage in there. I have to say the shipping was amazing. It was only two days but no message, was not wrapped and no gift receipt that I had asked for. When I opened the box, it was almost like the jewelry was thrown in there. No little bag to put the jewelry in nothing this was so disappointing. I was expecting a whole lot more from ice link.

I have been a customer for over 10 years. They have a variety of unique pieces, and great quality…read more When I have reached out to customer service for assistance with custom pieces or expedited shipping they are extremely helpful. You rarely see this. I very rarely rate businesses, but this one deserves it!

Robyn is amazing. She crafted custom, not-quite-matching rings for our daughters and took the time…read moreto listen to us while adding her own influence and impressions. Her patience and artistry are such a breath of fresh air these days, thank you Robyn!

Marine and her father are the best! We needed to find a place to sell our jewelry. It's our first…read moretime here and can say they are honest, caring people and gave us a very fair price. Love that it is a family business and that they are so kind too.

Horrible experience. Drove out of my way to go here because of good reviews only to get there and…read morebe met with a dingy storefront with nothing on the shelves not even jewelry and seemingly no one working. Out comes an old man from a dark back room saying we only buy gold. Didn't even let me in. Don't advertise as a pawn shop if you're only buying gold. Avoid this place at all costs. Almost feel like I dodged a bullet because I wouldn't feel safe giving them any information of mine, likely would get sold on the dark web