John and his team at Northwest Insurance Group provided me with 31 years of excellent service. I…read morejust sold my home in West Seattle and now living outside of the State of Washington. I highly recommend Northwest Insurance Group. They are competent, efficient, honest, and a pleasure to deal with. Thanks for all the years of quality service, John!

Natalie has been my insurance agent for the last 5 years and has been super responsive and helpful…read moreall the time. I really appreciate the quick response and turn around time on my requests. I have been insuring my car for the last 5 years and my house for the last 1 year and will continue to do so. Thanks for being my insurance agent.

I contacted Pollock Insurance, a HUB International Company, about getting help with a new home…read moreinsurance policy. They informed me that they would get back to me within a day and email me the new policy information. However, it has been over a week, and I have not heard anything back. Their customer service is very poor, and I feel they are quite disorganized. I can't shake the feeling that they did not want to work with me because I am an Asian male. It seems like the company may have stereotypes about Asians, which is why they have ignored my inquiries and refused to assist me.

I've been working with Beth for 35 years - I'm now retired, but she isn't, and she knows how to get…read moreit done. Over the years she's handled my home insurance,14 different cars and trucks, and 4 motorcycles (two custom), through all the trials and tribulations that brings, no matter what happened at home or where I was in the country at the time things went awry. Never had a problem with coverage or claims, and I confess I've presented her with some challenges. I've looked at other agencies and insurance companies periodically as a reality check - 35 years as a customer speaks for itself.

I have been a client of Charlie Brown for over 20 years. He is a professional, dedicated, candid,…read moreand a loyal agent. I don't plan on leaving.

Do not use Allstate, Charlie Brown. We had a pipe burst in my home office/detached garage, I called…read moreCharlie first and he said we were covered and so we hired the water damage professionals he recommended but we weren't covered because of his mistake. Apparently, he had decided my massage therapy business (over 30 years) was hobby or sex work (he told me this after the fact) and didn't cover my home office even though we discussed it and he had my business webpage & email. At first he admitted his mistake on the phone and said that's why he has insurance to cover his mistakes but we were unable to prove this the satisfaction of others at Allstate because they said I didn't record our conversations or have his words in writing. His mistake cost us literally thousands of dollars - 35k plus labor. I can not state what a horror this was financially to us and devastating that we literally would have had this covered if he had marked it on a form. Please for your own sake don't use them and record everything.

My husband and I are out-of-state investors purchasing a property in Seattle, WA. We contacted…read moreabout 3 different WA home insurance agents (2 of which were Farmer's agents) and got the run-around for weeks. None were able to provide any helpful explanation as to what coverage would be useful given our circumstance. Desperate, we contacted our Farmer's home insurance rep. from our home town in SF Bay Area for help. He immediately put us in touch with Lorri in WA and facilitated the process. We paid our annual fee remotely via credit card and Lorri sent us our e-receipt. All of this happened within a few hours. Amazing! Thank you Lorri (and also big thanks to Ryan from Louis Greenberg's Farmer's office in SF Bay Area)!

Lorri is an exceptional Farmers Insurance agent who genuinley cares about each and every one of her…read moreclients. She goes above and beyond to make sure they get the best and most fitting insurance for all of their needs. If anyone needs Home, Business, Auto or Life insurance, I highly recommend going to see Lorri.

John and Jenny stayed late on a Friday to make sure I got the business coverage I needed so my…read morehusband could start construction over the week-end. THANK YOU!!! Not only is John extremely knowledgeable about the coverage & insurance but top quality customer service. Thank you, thank you, thank you! Liz Woltz 3 Silver Broomsticks Owner

From the owner: Serving People From Different Social, Economic And Cultural Background. License #: Wa-965830read more

Everyone at the Brett Bakken agency in burien is very knowledgeable efficient and friendly. Jessica…read morehelped me saved me money on my home, auto and life insurance. I strongly recommend this agency.

Florencia me ayudó muchísimo con los seguros de mis autos, la verdad una gran diferencia a…read morecomparación de otras compañías! muy contenta con la atención. Ella estuvo apoyándome y muy atenta en todo momento. Muchas gracias

Excellent customer service!!!' Juan always returns my calls or emails in less than an hour or two…read more He was super helpful when my car dealership told me the wrong lien holder and we were able to fix it quickly with the insurance agency. He's also made it easy on me when I needed to add another driver and vehicle to my policy. Most recently, he qualified me for a significant discount to my auto insurance policy. Highly recommend!

Great service and price! Daniel was very helpful and professional. I shopped around and he gave me…read morethe best deal.

Beware and stay away from this agent is office! All they care about is upgrading and selling you…read moretheir products and as many products as possible trying to tell you that you will save money when really that extra saving is going towards another product for them to make commission instead of your own pocket! When my mother canceled her policy with them due to high premiums and the agent is wife threaten her that if she cancels she will never be able to get policy at State Farm ever again. My father got reared ended and asked them to help him file a claim and service him but the actual agent refuses to service and made a comment that he's in the business to sell products not to service! I would highly recommend finding an agent who you can entrust and will handle your inquiries with care.

My husband and I relocated to WA from HI back in March and my first interaction with Luan was…read moreapproximately 1 month before we left the islands. We had already secured a place to live in, Columbia City, and we needed to find a new auto carrier as well as a carrier who could also provide renter's insurance. I'm glad I found Luan's business who was only a 5 min drive from our apartment complex. When I reached out to Luan from HI he was very professional, knowledgable, and helpful in providing me with quotes for Auto & Renter's coverage. I immediately could sense over the phone that he would be able to provide me and my husband the service we were looking for. When we finally arrived in WA we went to complete the paperwork at his office and he was just as he was over the phone. Luan was very patient and kind and although he knew I worked in the insurance industry (not personal lines) he still took the time to explain coverages, limits, and any differences in WA versus HI. He was always available when I called with questions after, not only insurance related questions, but places to see and do in WA. Not to mention, his premises is very clean and open. We just purchased a new vehicle so as I was searching for his number to inform his office to update my policy, I stumbled across Yelp and saw his first review in which he was rated 1 star. I was really taken by surprise because the way he was described was definitely not the Luan we met or interacted with which is why I felt the need to finally write a review for him. For me personally, I found Luan to provide top notch service and I don't have any regrets as having him as our State Farm agent. He helped to make our insurance needs a smooth transition from HI and we thought he was fantastic! UPDATE: I called Luan's office this morning and Tran was very helpful in getting our policy updated. His staff is awesome!!

Mariah Sanchez /agent -@ Normandy Park OFFICE -very polite -excellent customer service. I am…read morethinking about switching insurances for cars and home -Thank you :)

I was so excited to hear that Fernando was opening his own practice! I worked with him in the past…read moreand he has always been fantastic. He is extremely helpful and takes the time to walk you through your plan and making sure it is tailored specifically to your needs. He also makes sure that you receive every discount your eligible for, which is very helpful for someone like me with extremely outrageous prices simply due to my age. He has made it so insurance does break my bank every month and I am forever grateful for that! He is very personable, kind and genuine. Overall he is a very pleasant person to work with and you will not regret working with him!