My stomach was definitely not making nice sounds. It was saying..."dude, I need to release some…read moreair quick and those around you might not like it" Rather than deal with this everyday, I decided to go to a gastroenterology doctor, Dr. Goldstein. I have to say that I really like Dr. Goldstein. He's kind of quiet, but he sits and listens to your problems trying to assess the situation. Eventually, he'll ask you some questions and to be honest, he was right on the money for a lot of things that really helped my problems. What I also like is that he takes a very methodological approach to trying to solve your issues by going through several tests and trials. Also, the staff is really on top of things. The only downside is that he's kind of far from me since I live in DC, but overall, I'm planning to stick with him.

I have been coming to this office for more years than I can remember. I see Katie Zimmerman and…read moreshe is fabulous. I think I may have started with Dr Goldstein and at some point was seen by Katie. She is the best. Always super cheery, takes the time to listen, and makes me come see her on the regular. She keeps it real. This office is responsive to voicemails and it has always been thorough in making sure I get my appointments in and provides the prescription refill authorizations as needed. My mother came here first and was seen by Dr Prosky, then I followed suit and haven't regretted it ever. This office discovered the cancer that my mother had and quickly referred us the fabulous team at Georgetown Hospital for further treatment. My mother is cancer free and has a new liver to boot!!!! All because this team of doctors and PA's, and NP's and all the great staff made it possible. Regular check ups, lab work and follow ups this group encourages makes it all possible for us to have happy GI systems. LOL. They also have a place right down the hall from the office to get your colonoscopies. Get it done folks. Stay healthy. If you are looking for a great GI team, I absolutely recommend these guys.

I can't understand how anyone can rate this practice less than 5 stars! The amount of care,…read morekindness, and compassion I received from Dr. Dan Garfinkel and the whole team was unmatched. Incredibly efficient and pleasant (even joyful?) experience, from start to finish. Highly, highly recommend for all of your medical needs.

Had an excellent, seamless experience throughout. The app is so easy to use and I was able to…read moreschedule a next day appointment with a provider of my choice. The office itself is beautiful and calming. The front desk was very friendly and I was seen right on time. My provider, Kelly Thelin, was thorough, answered all of my questions, and I never felt rushed through my visit. I loved how efficient my entire visit was. Will definitely come back for my future healthcare needs!

They need to retrain or replace the receptionist. Nasty and I mean nasty attitude. She's gonna cost…read morethis place some business. My provider is very good, so no complaints there (and, at the end, that's really what matters most). The office space is spacious and clean. The in-house lab that draws your blood is fantastic as are the people who work there. And appointments start on time. Overall, it's a good experience. Just please fix the folks at the front!

Dr LaMarca has messed up with at least one lab or prescription refill each visit I've been there…read more I've spent hours on the phone with One Medical in the last 3 months alone trying to get mistakes fixed. Not worth the concierge fee if you're not getting concierge service.

I can enthusiastically recommend One Medical, which is owned by Amazon. And, no, I don't hate…read moreAmazon, so if that bothers you, take note. I admit, I was very skeptical, but the practice is so efficient and friendly, I'm recommending them to the Yelp DC community! And I"m very fussy about health care (I'm from Boston, what can I say--it's the best city in the US for health care!) The one item I was hesitant about--it's a common problem in the DC metro area--is you won't get an MD, you'll be seen by a Physician's Assistant. But--I lost my primary care MD 5 years ago, so started calling practices, GW MFA, etc., a year ago to find a new MD. Forget about it. I started calling again recently, hoping there were doctors available. Nope. There is NOTHING out there--I had estimates of waiting times of several MONTHS for an appointment with an MD. No one offered an appointment with an NP or a PA. A few places wouldn't even put me on for a wait list appointment! It's dire. I had no choice but to sign up at One Medical, which btw was recommended by two friends with high standards for doctors. There is another potential issue, that it's only general practice, no specialists. But they do a lot of the requisite tests, blood tests, etc. I already have my specialists, so it's not a problem for me. And my PA is excellent. She is pretty young, but very well trained, very smart, and responsive. And you can tell she likes her job! More good things about Farragut Square OneMed. I"ve been several times since joining a few months ago, and I've NEVER had a wait. The front desk folks, the techs, the medical professionals? All excellent, very personable, and polite. What a change from some other DC medical practices! They take insurance--and if you're not insured, they will figure it out. Also, they are so tech forward, everything is very easy to accomplish, and not stressful. No waiting on hold! Again, what a change. Anyway, if you need a primary care MD, and can't find anyone, give one of these practices a try. If you don't like them, you can leave.

I think One Medical has been a victim of their own success -- there are too many patients and you…read morecan never get an appointment now. The whole point of paying for it is supposedly so you can get prompt responses and next day treatment. At first, I could always get appointments same day or the very least the next day. Now to book a physical with my doctor, I needed to book 5 weeks out. To get an appointment for an illness, the next available on the app is over a week from now. A more traditional doctor, I could call and ask to be seen same day. But no one answers messages on the app anymore. I'm trying to switch practices but no one will answer me through the app how to cancel my membership. If you are looking for premium care and service, this is definitely not it anymore. PS: do yourself a favor and sort the comments by "newest first" -- you can pinpoint exactly when things went downhill. All the positive reviews are over a year old.

Had to wait over 7 hours to be seen, even with an appointment. Short handed and disorganized. The…read morePA that saw me was friendly and competent.

I keep receiving bills from One Medical. I came in for a few services last year and not once did…read moreanyone tell me my insurance was not accepted. Instead I get a bill for over $500. Not once was I ever told the cost of services prior to any visit. This goes against the No Surprises Act of 2022. I have already reported One Medical to the Centers for Medicare and Medicaid Services. I have requested they adjust my bill accordingly, but I keep getting bills via email and mail. I even called at the beginning of 2022 to confirm my new insurance was accepted, and they confirmed it was. They used to be an amazing practice, but things have severely changed. I will not be renewing my membership even though I've been a member for years.

Everytime I have gone to One Medical the people there are great. You get checked in fast, the…read moredoctor sees you on time and they are professional,friendly and compassionate. No rushing, they take their time to make sure your issues are addressed. Today I had an issue with a sore throat and fever. I went on line and had an appointment time that was two hours away. When I got there I was checked in in under 30 seconds. The doctor took me back within five minutes and she listened to my issue, examined me, took some tests and determined what was wrong. Dr. Guansing spent about 20 minutes with me, no rushing, figured out the issue and sent me on my way. My experiences with One Medical are always like this and it was the same at the Bethesda and Pike and Rose facilities also.

I've experienced the usual high standard of care at this One Medical offices as in other offices…read more I don't know what the options were for where to set up the office. My guess is probably limited because it's Chevy Chase and they wanted a place with parking. Connecticut Ave can be...difficult, and this office is not near a metro. The parking in the back can also get crowded, and could be cheaper. So ultimately I deduct one star because it could have been a little more accessible, even to patients with cars. But the staff (especially the lab staff) is excellent and you can expect a similar experience as other offices.

On November 1, at 36 weeks of pregnancy, my wife felt discomfort. So, she checked into the…read moreemergency room at INOVA Fairfax. She was there for less than an hour, and all that was performed by the doctor was a cervical exam. She was found to be having pre-term contractions, with no dilation, and was then sent home. My wife received an invoice for $396.90. The hospital billed the insurance $2,646.00 and the insurance paid $3,784.10! All this for a cervical exam at the emergency room! I called INOVA billing on December 17 to inquire about the charges. I was told that the invoice would get sent over to see if it was coded correctly. I also requested a detailed itemized bill, with a breakout of the services provided. What I received was very basic and didn't provide much information. It is shocking that INOVA hospital would bill such a high amount for just a cervical exam. This appears to have been billed improperly and I called to investigate. INOVA billing didn't get back to me, so I opened up a BBB complaint. INOVA denied any wrongdoing, and now I'm going to contact my insurance to get an audit because this doesn't add up. $3700 paid by the insurance for a cervical exam, and I still owe about $400 in co-insurance?!?! How can INOVA be a nonprofit?!?!

DISCLAIMER: My apologies in advance for this lengthy review. I wanted to document the horrible…read morecustomer service my wife and I experienced from the INOVA FAIRFAX HOSPITAL NICU during a 3.5 month span. The best part of this review is that my wife and I gave birth to a healthy baby girl. Due to her being a preemie, she stayed in the hospital for an extended period where we experienced first hand the broken healthcare system and instances of malpractice within the NICU. Regarding the care of our daughter, it was a frustrating experience from the beginning! There was a great communication barrier between us and the hospital staff, to include front desk personnel, nurses, doctors, supervisors and upper level hospital management. To make a long story short, this hospital failed us, often picking and choosing what protocols they should follow, and not providing key information to us that they promised to deliver. In our initial complaint, we spoke to the supervisor to explain the discrepancy in communication, and all they could do is apologize, and attempted to justify the behavior of their staff. In addition, we noticed a big disservice that the nurses were providing. Many nurses were on their phones, reading books and having leisure conversations outside of the infants rooms while alerts were going off that required immediate attention for their assigned babies. There was also a clear incompetence displayed by the night-time staff and nurses compared to the dayshift. Calling at night-time for updates was a nuisance due to the ignorant staff saying that they did not know the answers to basic questions. We would often be advised to just check with the day shift. Doctors and nurses alike agreed that the night-time staff doesn't really know anything and verified that the care at night is often not up to par! Therefore, the night-time staff doesn't really do anything to advance the child. There is also a disparity in the amount of minority (African-American) nurses at the unit. The few black nurses that provided care for our daughter expressed concerns with how the unit was being handled. Specifically, one of our daughter's nurses explained her reasoning to transition from full-time to part-time due to her inability to do what she studied and practiced for years regarding taking care of babies. Instead, she explained that at INOVA Fairfax, the nurses are simply tasked with following the doctor's orders even if it is contrary to what the child needs. Although the nurses are the primary care-givers for the children, their feedback is not really valued and that presents a major disservice to the families. As it relates to the doctors, it was frustrating due to the many doctors we would see on a week to week basis, all had differing opinions regarding our daughter's care. In most instances, it seemed as if no action was their best course of action instituted. As a result, every milestone that our daughter accomplished was initiated by us. With such a slow trajectory regarding our daughter's care, it inspired us to look into how her development could be expedited to get her home as quickly and safely as possible. Every suggestion that we made was implemented, and our daughter never had to go backwards. That presents a major quandary on behalf of the hospital because the doctor's get paid to make the decisions. Consequently, in this case, we were proposing all the decisions, and they would just say, "ok, then, let's try it." There is plenty more that transpired, but due to limitations I cannot share. However, if you are a minority and are having a baby, you may want to reconsider contrary to INOVA Fairfax.

Dr. Odubayo is professional, knowledgeable, kind and I am happy I discovered her and the staff is…read morewonderful and they have some Saturdays appointments.

As I stated in their website survey....the NP can be comfortable... admin staff are NOT medical…read moreoffice set quality. The secretary yells on the phone..doesnt like to f/thru with doctors order, Slow on efficiency. I resign from this type of Care. I have written letters to NP, either she didn't receive them or NP doesn't care . Beware of this primary medical office. It does show Here in the rating...only TWO points out of five. I Resign from this low quality of medical care...think twice.