Overall, my experience was positive and the only reason they aren't getting 5 stars is because of…read morethe long wait to be seen. All the staff were friendly and helpful, especially for this Legacy GoHealth first-timer. As I sat there waiting, I realized people were checking in who had appointments - the urgent care places I am familiar with don't take appointments so this surprised me. I had come in for an eye issue and didn't know I could have made an appointment from home that would have saved me waiting all those hours in the waiting room area. The check-in process was easy and was facilitated by a very helpful woman. The PA I saw was thorough and explained what was going on with my eye. He answered all my questions quickly and with words I could easily understand (no big million-dollar medical words!). I'd definitely go back to this urgent care - but if at all possible, I'll be making an appointment from home next time.

Excellent experience! Everyone was willing to step up and help out especially when you were having…read moreproblems with insurance. They were very patient, kind, and made me feel comfortable and welcome. Big thank you, everyone, especially to Dakota and Dan who saw me today!!

Went in for X-ray for pneumonia diagnosis- waited a minute or two - was X-rayed and received…read moreresults same day and was able to pick up prescription the next day - so easy

I went here for a mammogram. I'm not sure why my doctor has me go to Canby when I live in Gladstone…read morebut that's ok. It was an easy drive there. Plenty of parking, easy check in. I got there early and they got me in a little late. The imaging was pretty painless though and I was out pretty quickly. I haven't paid my copay yet. I had a good visit there though. The place seemed clean and almost new.

Unprofessional and horrible doctor, I went there with a cough and a pain in my side. Literally all…read morethe doctor did was poke my side and said "eh you'll get better." Then over a year later I get a letter saying I owe them $145. When I checked in I made sure I wasn't gonna have to pay anything, the lady at the desk told me I was not going to have to owe anything.

We took my daughter in as she has had a really bad cough for several weeks. They gave her steroids…read moreand said that it will keep the inflammation down and that she had nothing else wrong with her. Today we took my daughter into our normal pediatrician and it turns out that my daughter has really bad walking pneumonia, even though this urgent care place said that she has no infection or anything wrong with her. I will never go back to such a terrible place again. Thanks for doping my kid up on steroids for no reason.

Amazing service from front desk to exiting. I was early for my urgent care appt because I respect…read moretheir time. I appreciated been processed before my scheduled appt and the timeliness of seeing the urgent care doctor so quickly. The doctor really went above and beyond what I wanted... blood pressure meds. I wish I could have her as a primary care doctor. I 100% recommend the facility!

On vacation from out of state. Our daughter was sick through the night and this was the closest…read moreurgent care. We arrived a few minutes before they opened, were the first ones in, no one else was even in the parking lot, and the woman at the desk asked if we had an appointment. We said no, we just came to the closest urgent care. She said she could not see us until 11:20. We had to ask if there was another urgent care nearby. She acted bothered but told us we would have to go into the next town. When we left, there were still no other cars in the parking lot. Definitely not an "urgent care"...nothing urgent or caring about this location. So, we made sure to find something other than Adventist in the next town over. Go Health in Gresham was amazing!!!

I have taken my family here for 2 years when needing care over the weekends or holidays. sadly the…read morecare they provided myself compared to my children was a stark difference. with my kids they were gentle, kind and understanding, but most recently when I fell ill and needed care I was talked down to by the nurse- the PA had no empathy to my situation and to top it off, after they left the room, I heard them talking negatively about me in the hallway and it was incredibly hurtful. I have never had to advocate for my health so hard and been treated so poorly.

Update! These criminals are still in operation and pillaging as they go! Went in with flu-like…read moresymptoms. Pay my $50 co-pay and get a swab up the nose. Three weeks later I get a text saying they are charging $200 more. Apparently the test was $700 (!?!) and insurance only covered $500. How about telling me about the options and costs for this before hand? Outrageous and criminal.

This one we've always had a problem at. The new doctor guy really doesn't know what he's doing. My…read morehusband went in with an ear infection and the guy prescribed nasal medicine and said he didn't need any anti biotics for the ear infection. I went in recently with strep throat my entire throat was completely white swollen and hurt and he said I had a cold and throat stones and no strep. But I went and got a second opinion because it hurt so bad and it was infact a form of strep that got way worse due to no antibiotics for two days because of trying to believe the guy. This is only 2 examples recently: we've never had a good experience with him I think he just guesses. I highly recommend any other location he shouldn't be practicing there.

This is the second time I've been in to see their NP, Corie. She is a fantastic clinician, and this…read moreis hands-down the most efficient urgent care around. I think their appointments fill up fast, so don't count on just being able to walk in. I made my appointment in the morning to come in at 5:00. When I arrived, it showed there were no walk-ins available for the rest of the day. Second place goes to the Providence Immediate Care down further east on Sunnyside, which will bring you longer wait times for walk-in, but they also has more equipment (X-ray, etc) than this little clinic. I've been to both, and there's a time and place for either clinic. However, if you're in need of a straight forward exam and possible Rx, this place is super convenient!

I cannot say enough good about this location!! I booked an appt late in the evening and got in…read moreright away when I walked in the door. The MA & PA were amazing to work with. They were both so kind & instantly knew what to do to resolve my concern. It's conveniently located next to Safeway which has a late open pharmacy in case they prescribe anything for you to pick up after your appointment. Amazing quick care from very knowledgeable and supportive staff. I will definitely return again in the future for care needs!

I would not recommend this place. Go elsewhere. I got there a little early, and they were finishing…read moretheir lunch. Discussing right in front of me that they had ten more minutes. So I asked if that meant it was going to be right at 1:40pm. That explained it was their lunch. So I quietly waited when I expressed concern told me that my appointment was at 1:40pm, so 5 minutes wasn't that late. I said that's late and they all disagreed. If you don't want to be customer service oriented then close your doors to eat your damn ice cream!! We can hear all that you say!!!!! Even the nurse practitioner didn't care. I tried to explain to her why I was annoyed and what their answer told me is that their time is more important than my time!!! I paid $45 for this for that!!? I'm not going to this location again. No respect and their customer service communication isn't good.

WATCH OUT, THEY WILL SCAM YOU AND TRY TO GET AS MUCH MONEY AS THEY CAN. THEY DO NOT CARE ABOUT YOU…read moreOR YOUR EXPERIENCE. The first doctor I saw at this clinic told me she would not prescribe my Ritalin without a newer psych eval. So, I got a newer psych eval and provided it. That was fine. I was called by a medical assistant to tell me that the doctor I saw was just coverage and the real doctor "Nina" wanted to meet with me before she would be willing to prescribe it. Had to wait another two weeks for that visit to happen. A little annoying, but still not enough to get the one star review. What gets this clinic a one star review is that when this new appointment came around, the doctor walked in, asked me to confirm I was on plaquenil, then refused outright to prescribe Ritalin. I asked why was I even there then? That med was in my chart the whole time. I am a lupus patient and have been on that med for over ten years. So they scammed me out of another visit fee when they could have just let me know their conclusion over the phone. I took this up with Go Health customer service and they said since I was given an "evaluation" per the chart notes. There was nothing they could do and I owed them the full amount for their visit. 18 emails and I could not get them to understand why I should not be charged for this "evaluation." They just want an excuse to bill.

Front test worker is the only reason I gave only two stars. The dark hair nurse and doctor Micah…read morewere awesome. Front seat Highlighted hair girl was cold and rude but the others made up for it. They really should replace her with someone who enjoys people, not fire her or anything, just put her in back room without people!

Very pleasant UC experience at Evergreen. Same day appointment for Nasal and throat congestion …read more Was seen in Minutes after arriving. Staff and Medical Professionals were all very Friendly and helpful. Got what I needed to try and feel better. Clean Waiting Room,and Exam Rooms. Just happen to find this place while searching for a New Urgent Care facility because my local one closed Months ago. Coincidently, it's directly one floor below my Dentist in the same Complex. Close,so will be my new Urgent Care go to. Oh, and you can't beat the Free Parking Perk.

Went there with my boyfriend who is currently on OHP after being laid off. He has an eye infection…read more They straight up said they don't take OHP and his OHP only works at OHSU. That's completely untrue. This clinic just wants to send you a huge bill, that's the impression I'm getting after that and reading other reviews. Shameful.

The nurses assistant that took my payment,Jessie, got snarky with me when I asked about how…read moreexpensive " they were" compared with other clinics. He was all, I DIDN'T CHARGE YOU, I'm like okay your company overcharged me, but like my total bill was $480 I paid $270 because of my insurance. Jessie said," Your insurance is the reason it cost so much without insurance a walk in is $200. I was like , " well all this visit was for me was to get a refill on my thyroid medicine since the soonest I can get into my primary physician is in two months. Can't you do something?" He was like," We can't retroactively fix that." So NO, I DO NOT RECOMMEND THEM A TOTAL RIP OFF!

The care was beyond awesome very kind and caring and understanding got me in with in 10 minutes of…read more being there it's cleaning serine and the level of care was outstanding all the staff was definitely nice I will definitely come back here without a doubt