While vacationing in Colorado, my Rolex lost its pin and the strap came loose. I didn't want to…read moretravel back to Miami with it in its current condition, so I decided to try this authorized Rolex dealer, not too far from where I was staying. Right away, a gentleman greeted us, and offered to take a look at it and try his best to offer a solution. As we waited, another gentleman, named Rob, kindly offered us water and interacted with us and our kids. My husband requested to look at some of their timepieces and asked plenty of questions, to which Rob patiently and fully answered. To our satisfaction, the first gentleman who looked at our watch, was able to get everything back in order and refused to charge us. What fantastic customer service! Great staff and great selection!

My mother and I visited this store in hopes to find matching mother-daughter watches and ended up…read moregetting a political lecture from one of the female sales associates. I would avoid this store if you're looking for high quality customer service.

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The…read morestaff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs.

fantastic selection and even better service…read more shout out to my main man Stephan who was very helpful and generous with his time If you like watches, definitely check this place out. i will surely be back.

Amazing experience. fantastic staff members. I assume the owners treat their employees like family…read moretherefore it's always great atmosphere there. Madalina, Lorena and Ivana are always extremely helpful. It's not about how much you spend there, those ladies want you to leave happy and want the best for you. Thank you Kenny and Robin. I will be back!

My experience with Hurdle's has been nothing short of exceptional. We visited several jewelry…read morestores during our search, but ultimately decided on a custom piece. After researching multiple custom jewelers, we chose Hurdle's, and I am so glad we did. From the start, Aria was incredible. She not only answered all of our questions but also took the time to educate us on the different qualities to look for in various stones. Hurdle's has a great relationship with their ring makers, which made the process seamless. I found a ring design I loved and wanted to modify, and they provided multiple modification options--from their in-house team and the ring maker. The wax model they created was a game-changer, helping me visualize the final product perfectly. My engagement ring turned out so beautifully that I trusted them with two other custom projects for my wedding. For my wedding necklace, I wanted to use the stone from my proposal ring. I asked for recommendations on how to add interest without overshadowing the main stone, and they delivered stunning designs. I also worked with Haley to create a custom wedding band. Like Aria, Haley was incredibly helpful, offering suggestions and sharing her extensive knowledge of different stones, settings, and metals. I was more indecisive with the wedding necklace and wedding band design, going back and forth on several ideas. Haley was exceptionally patient, listened to my evolving vision, and helped me narrow it down while managing my expectations. The result is a both a wedding necklace and wedding band I absolutely adore. My fiancé is equally impressed with their knowledge and service, so much so he purchased his wedding band from them too! I highly recommend Hurdle's for any custom jewelry needs. I recommend seeing them sooner rather than later to make sure you have time to work on the design, make changes, and have it made. The pieces they have made for me are not only beautiful but also deeply meaningful. In addition to their custom work, I've had them repair several of my pieces. When one of my earrings needed a small fix after a recent repair, they took care of it on the spot. I am confident that even if we move away, we will be customers of Hurdle's for many years to come.

I do not recommend purchasing or melting any jewelry with HJ. I had a very poor experience with…read moremelting my jewelry and purchasing a designer piece from them. Some of their employees will only go off hallmarks instead of taking the time to test precious metals using other testing methods. They did not do any kind of buyout process for the stones in the pieces I melted either. In addition, they lack options to create a custom piece. They only had one fine chain option in gold, which was surprising. I decided not to go that route and instead ordered a designer piece. I waited around for about two months to hear for them. I finally called and was informed there had been an issue with the piece, and it had to be remade, yet no one could tell me why. When the remake came in, it was not what I had discussed with the owner. I opted for another designer piece, but they didn't have it in the length I wanted. They told me they could order it but that I would have to commit to it without even seeing the stone first. I contacted the designer directly and found out that the piece was a standard option on their website and that if I ordered through them, I wouldn't have had to commit if I didn't like the stone. It was too late for me to order directly as HJ had already added the extra length. I should have reached out to the designer sooner. I was charged a hefty labor fee for a minor adjustment to the chain. They made no mention of the labor fee and then claimed they gave me a discount on labor as if they did me a huge favor. Most jewelers I've worked with offer complimentary resizing and minor adjustments when a minimum purchase is met. I was often talked down to and made to feel incompetent through my entire experience. HJ took no accountability for their actions during any of the interactions I had with them. I could have saved a few hundred dollars ordering directly from the designer due to Boulders' hefty taxes/fees and HJ's labor fee. I like to support small businesses, but I wouldn't support this one again.

Great service. Loved the various clocks and watches they had. I will definitely go back!read more

I would like to give 10 stars if I could. I took our 100 plus year old cuckoo clock that hadn't…read moreworked for decades in to be repaired. I didn't have any expectations that they could repair it but they did. It has been a couple months since we got it back and it's working perfectly!! Then today I brought a much newer cuckoo in that had a part come off inside. I couldn't figure out how to put it back together so I took it in just for advice on how to put back together. To my amazement they took it behind the counter and in 15 minutes it was fixed. The crazy part is that they charged me $5.00. That's right FIVE DOLLARS. You can barely get a cup of coffee for five dollars. I can't tell you how happy that made me. However I felt bad because they should have charged $30 and I would have happily paid that. These people are the best!!!

What a great shop and the staff was extremely friendly and helpful to me and my son. Monika was…read moreamazing. She helped me find the right pre-owned watch and took the time to make sure everything was to my liking with straps and buckles. I left thrilled with both my experience and my purchase. I will return to Oliver Smith and the Panerai Boutique every time I am in Aspen. Great selection of Panerai watches and many pre-owned watches upstairs. RE: COVID, doors were propped open, everyone was wearing masks and sanitizer was available.

Tim and Skylar did a first class job taking care of me. The boutique is unique because they have…read morenew Panerai watches downstairs and then Pre-owned Panerai along with other brands plus jewelry upstairs! There is a wide variety to look at and try on. They also have a variety of Panerai straps, which is awesome too. Located at a prime corner in Aspen, look no further for an amazing experience.