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    Donaven's Septic & Plumbing Service

    3.0 (6 reviews)
    Open Open 24 hours

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    2 years ago

    It's really bad service. I paid $495 for septic pumping service but they just removed the liquid, the compacted sludge still in the tank.

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    A1 Pumping and Repair

    A1 Pumping and Repair

    3.5
    (15 reviews)

    We contacted several reputable companies to evaluate our septic system issue. One company provided…read morea quote and asked us to consider our options, while A1 Pumping Services immediately asked when we wanted to get started. Like most homeowners, you don't need septic service until it becomes an emergency, and Jeff--the owner--was ready to take action right away. After completing his diagnostic testing, Jeff determined the pump was inoperable and needed replacement. Within an hour, he returned with the necessary equipment, replaced the pump, and clearly explained the next steps required to restore the system to proper operation. The following day, Jeff brought additional staff to dig down to the tanks and recommended installing risers to prevent unnecessary damage to the yard during future maintenance. Jeff's expertise and his thoughtful recommendations to make the system more maintenance-friendly are what truly set him apart. His professionalism, responsiveness, and quality workmanship earned our trust. We will absolutely add A1 Pumping Services to our list of known, reputable service providers and highly recommend them to anyone needing septic system work or a reliable reference. As their slogan says, they are "Number 1 in the Number 2 business!" We are extremely satisfied with the work performed and the guidance provided. Thank you, Jeff, and thank you to your entire team.

    a1 pumping & repair is not a reputable company. zero stars!!! do not waste your money! poor…read morecustomer service! they will take your money and not honor warranty repairs! spent $2700 on pumping tanks, electrical repair and upgraded pump. six (6) months later pump not working and hearing buzzing/electrical surges for pump area. called a-1, left voice message and text. still no show no call!!

    One Way Septic

    One Way Septic

    4.2
    (36 reviews)

    Shows up when they said they would. Charged what was quoted job was completed satisfactoryread more

    I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

    Donaven's Septic & Plumbing Service - septicservices - Updated July 2026

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