I had a great experience with Great House. Bonny really helped me in a pinch several months ago…read morewhen I needed to find a couch last minute before the holidays. She found an excellent one from a liquidation sale, which we used until the Younger Furniture couch we ordered through her arrived. We love the new couch - Bonny was extremely helpful throughout the process selecting size/style/fabric and managing delivery etc. Thank you for all the help!

There are many small and fragile items in this store and the shelves are packed. By accident I…read moreknocked a small bird that was priced at $28, which likey cost the store no more than $10. I apologized, helped pick up the pieces. The owner came up to me and in front of a store full of customers scolded me and said "if you break it you buy it". She was extremely rude. I was shocked. I paid and left. I will never shop there again. Parents beware. Don't take your kids there!

Highly recommend!!…read more We moved into our home about three years ago and somehow never got around to decorating our primary bedroom... it truly looked like a "before" picture. I met with a few decorators, but I connected with Danielle right away--she's warm, open, and incredibly knowledgeable. We worked closely together over several months, and she was fantastic from start to finish. She really understood our vision, while also bringing her own creative and experienced perspective to elevate the space. She was very mindful of our budget and helped us decide where to splurge and where to save. The end result is beyond what we imagined--our bedroom is now warm, moody, and cozy. My husband and I both absolutely love it!! It's honestly night and day from where we started. I just wish we had connected with Danielle before we decorated the rest of our house. Danielle was always accessible, responsive, and just a pleasure to work with. I would highly recommend her to anyone looking to transform their space!

My husband and I recently purchased our first home and needed help creating a vision for the space…read more Danielle helped us pull everything together and sourced pieces that worked beautifully with our style and budget. She made the entire process feel much less overwhelming. She was so kind and accessible throughout the process. I highly recommend her!

They lack the most basic considerations and accountability as business owners to their customers…read more By far, horrible communication and lack of management skills demonstrated not just once but, on several occasions, and levels. Stay far away from them as your situation could end up similar to mine, since they don't really care about their customers!!!! We spent over $13,000 on custom furniture and two in stock items for various rooms in our house. Michael told us the bedroom set would take 8 weeks. I called the manufacturer, was told production was running 12 weeks plus 2 to 4 weeks for delivery. Michael had to know this when we ordered! We had the two in stock items delivered, a sofa and a recliner. The sofa three seat cushions were of varying firmness, Michael agreed to replace them. Michael ignored my requests for updates. 10 weeks after we purchased the sofa, the seat cushion replacements arrived. Good customer service would take cushions from stock in their warehouse to resolve this faster. The bedroom set, along with two cocktail tables and one side table were delivered. The finish on one table was incorrect as per our order and delivery was refused. Our bed frame of the bedroom set is not on the truck, paperwork has the item yellowed out. Never got a call from the store owners to apologize or discuss what's next. I texted Michael, said he would call me the next day - did not happen. I left a VM on his phone, still no response. A few days later he contacted me after I suggested that we cancel our order. Michael said that the manufacturers of both furniture pieces were working to replace the items and would take care of them immediately (whatever that meant). 6 weeks later, the (new) replacement footboard the headboard, and two side rails were delivered. The bed except for the (replaced) footboard are not the same color as the rest of the bedroom furniture set. I sent pictures to Michael, 2 weeks later I called for a status, he mentioned that the manufacturer would like a drawer from the nightstand to ensure a color match. I rushed the drawer over to his store the same day. He originally told me that he could pick it up the next week when they deliver a different piece of furniture. Well, I am glad I dropped the drawer off since the other delivery wasn't for another 3 weeks. Bed delivered, after waiting 11 weeks for the headboard and two side rails that are the correct color and the nightstand drawer, in total 9 months since order date!

DO NOT purchase anything from this store, as the owner LIED to our credit card company about a…read morecancelled order. The order was cancelled twice in talking with salesman Scott, once on the phone, once in person. When the owner called for the delivery date, he was told the order was cancelled. He said that salesman Scott didn't have the authority to cancel the order. They kept the entire bill on the credit card and LIED to the dispute dept. Michael said the order was a "SPECIAL ORDER" and was not cancelable ( LIE ) He also said the order was on their truck to be delivered ( LIE ) he was told personally that the order was cancelled the week before. He never supplied the credit card company with a refused delivery order. He sent a copy of the bill of sale, but beware, on every order form there is the statement that all sales are final. This is their catch if a dispute arises. Long story short, stay away from people like this. There are more reputable furniture places out there not out there to rob you. This dirtbag wanted to charge a delivery fee ( we received nothing ) and a 25% restock fee for an item cancelled a week before.

I've passed this place many times and finally went inside. I assumed it was a furniture store and…read moreloved the displays they had. There were a few women, employees talking but no one greeted me or explained the store to me. Turns out it's an interior design store that looks like it can custom make furniture. They look to offer skilled interior design service. Too bad no one mentioned it while I browsed.

Selling your house after 20 years and moving into a new apartment in NYC is stressful enough but…read morehaving to furnish a new apartment from scratch in a short period of time is overwhelming. Nina and British Home Emporium were godsends! Nina walked us through layout and design choices seamlessly and efficiently. Working in the store was amazing. We were able to select furniture for our new living room, dining room and 2 bedrooms in no time. In addition, to the furnishings, Nina was able to facilitate custom rug and window treatment installations. Finally, Nina and her team were there every step during the delivery and placement of our new furniture. After living in one place for 20 years it is hard to believe that another place could feel like home, but thanks to Nina and British Home Emporium we have moved forward to our next chapter seamlessly!

Great selection of gift and home goods plus seasonal items. Also beautiful custom painted furniture…read morefor every room. A wonderful mix of antiques and newer items, it's hard to not find something here for your home.

This is such an adorable antique store. We came on a Friday afternoon just when the store closed…read moreand was pretty disappointed we didn't have a chance to visit. The owner, Jane, saw us and welcomed us in warmly. The antique store had many homely decors (candles, jewelries, kitchen towels etc) and Jane was exceedingly friendly, telling us all about Madison, the festivities, and when the best time to visit would be. All in all a super positive experience, and will be looking forward to come back in the future.

I walked into the Artist Framer after my mom passed wanting to frame a needlepoint she had…read more Stephanie always takes the time needed to showcase all the options. The framing is always beautifully done and the turn around time is quick. We have been going since she opened and will continue to go for all our framing needs.

My wife and I have used the services of the Artist Framer for a few years for various projects…read more They have framed college diploma's and artwork we purchased from around the world. The staff is always very knowledgeable and offers great recommendations on framing. The staff is always friendly and they never rush you. We've always been extremely happy with their work. The prices are not cheap but you are getting their expertise and time in framing your keepsake. There is ample parking in their private lot behind their store and a few on the street spots as well.

We used this shop to redecorate several rooms in our home. Professional sales help, excellent taste…read moreand able to think outside the box. We would highly recommend Ella Allure if you need furniture or help redecorating your home or apartment.

My wife and I hired Ella Allure to install window treatments and wall paper in our new home…read more Daniella and her team were exceptional in getting our window treatments and installation based on our schedule. My wife is super happy with the way our wallpaper looks in a nursery.

I came in the store around 12/20 looking for living room furniture. The man who helped us was very…read morenice and helped us order a sofa. He told us the furniture would be delivered in 2 weeks which was okay. A few days later I was browsing the web and saw a much better deal online for 2 sodas instead of one, including delivery. We called the store to try and cancel the order and the person the phone was very rude and told us the web was wrong and to not trust online shopping! Then he told us if we really wanted to cancel we would have to pay them 35% fee. Which I was not told about! I told them how I was having financial issues and no longer wanted it. And yet they pushed further to Noh giving us a between deal eventually they offered a different smaller sofa and a loveseat for an extra 200 and we took it believing it was a good deal They took 2 weeks to call us for delivery date and then we weren't scheduled for a week after that! Bad service!

This store is the worst place to buy furniture. The salespeople (Judy) is very eager to make a sale…read more& tell you whatever you want to hear. Due to Covid had to wait 3 mths for delivery which of course is not their fault. However the communication is horrible. You cannot call the store & ask for updates & the people who work there know nothing. All responses have to be made by Mo (store mgr) who by the way is hardly ever there. They say we will have him call you back tomorrow but NEVER does. I always had to run after him. He claims my messages were never given to him or he is so busy in the store. Really?? You got my money & now am treated horribly. Buyer beware... if you buy here you can't say you have not been warned. Oh & by the way when furniture was delivered had big chips in dresser drawer & also headboard. What a nightmare w/this store. NEVER AGAIN!!!