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    Serena & Lily Summit

    2.7 (7 reviews)
    Closed 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - Serena & Lily Summit

    Commercial interior design

    Home interior design

    Partial home interior design

    1 More Service

    Office interior design

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    3 years ago

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    5 years ago

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    7 years ago

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    Serena and Lily

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    5 years ago

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    4 years ago

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    5 years ago

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    Arhaus

    Arhaus

    (4 reviews)

    Terrible Experience - Would Never Shop Here Again…read more I wish I could give zero stars for the experience I've had with Arhaus. Last May, we ordered a very expensive marble table and were told it would arrive in three months. Instead, it took six months--and when it finally arrived, it was broken and damaged. Arhaus took it back but did absolutely nothing to apologize for the massive inconvenience. They then promised a replacement within four months, but six months later, when it finally arrived, it was broken again. After waiting well over a year, we still don't have the table we paid for. On top of that, the customer service has been awful--rude, dismissive, and unwilling to offer any meaningful resolution. This has been a frustrating, disappointing, and expensive ordeal, and I would never shop at Arhaus again. If you're considering making a purchase, especially something high-end, beware. The lack of care, delays, and poor customer service are not worth it.

    We have worked with Steven Dwyer from the Short Hills, NJ showroom for over a year and are so happy…read morewe found him! We originally inquired about a single chandelier by phone. He invited us to see it in the showroom and we ended up purchasing $150,000 of furnishings for our new home. We were hesitant to purchase in NJ as we were moving to South Carolina, but he assured us the distance would not be an issue and he was right, everything was seemless! Along with designers Lisa and Rona, Steven came up with beautiful designs for each room. They provided drawings to scale and finishes for each space so we knew exactly what to expect. Steven's enthusiasm and love of the Arhaus collections and design was contagious and we were so grateful to work with him. He listened closely to our ideas and was excited to bring them to life. We have never worked with anyone like him! We absolutely love our new home and appreciate the ongoing relationship we have formed to help make our little world more beautiful! Ann and Ron Riemann

    Calico

    Calico

    (5 reviews)

    $$$$

    Let me add to the other horrible review of this place. Where do I even start. Oh, my first call…read morethere. I called to have someone come to my house and see what I could do for window treatments. They came to my friends house up the street and really helped her. Well Anna wouldn't come to me. She insisted I come to her store in Short Hills. I did want to take advantage of the "sale" and didn't want to waste time, so not only did I agree to go to her store during my work day and miss work, but I even changed the time the day of to make it convenient for her. She was helpful there and we got through what we needed. I got a quote. Negotiated a bit, got me a better price. Still way more expensive then other places, but I was hoping for better service. Guy came the next week. Measured. I had to stay home and miss the morning of work - yes miss more work- because he would only come between 10:30 and 3. Not convenient. But whatever. Then the quote changes to an extra 400$. Now the place is WAY OVER PRICED. Anna said it was because it was an outside mount. However, in the store I gave the correct measurements, but she didn't add on enough for an outside mount. How is that my fault? Or ask where I measured? Warn me even? No, nothing. Then they just cancelled my order, returning my full deposit because they didn't like that I complained about this. Do yourself a favor and go anywhere else. I hardly write bad reviews, but I couldn't let these people get away with this The one good review that got posted the day after mine (because I told them I was posting a bad review) is a person that only has 1 review on all of Yelp. Don't trust it. Stay away from calico!!!

    very unhappy trying to shop here. I wanted to have 2 chairs and a large sofa reupholstered and I…read morealso needed a couple of yards of material for another project. One sales women was on the phone, she put it on hold, completely ignored me and resumed her conversation. When she was done with her call she turned her back on me and walked away. When I said 'Excuse me..' she continued to walk away and ignore me. The other saleswomen asked how she could help me, then also walked away without me having time to answer. While the store and fabrics may be beautiful, the staff is beyond rude and condescending.

    Serena & Lily Summit - homedecor - Updated May 2026

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