Hey Bells and Bows Florists and Gifts Here's a small…read morebusiness tip for you. When I call to buy flowers for a loved one that has recently passed, don't let that horrid person answer the phone and be absolutely ugly to me. I'm on YOUR website, telling her the NAME of the arrangement, she says she can't find it. She proceeds to tell me "I don't have time"..... You dont have time? YOU don't have time.... Oh honey. I will make it my life's mission to make damn sure you have all the time you need. No worries babes. I got you.

I ordered online at 8 in the morning I wanted to have these flowers delivered the same day. I…read morecalled to ensure the flowers were going to be delivered. They were delivered before 12 noon. The roses were amazing. I have had these roses of 3 weeks now. They still look amazing. Thank you so much. I will be ordering again.

Arrangement was way smaller than depicted looked vaguely like the picture but much smaller when…read moredelivered and some flowers are already looking wilted after 2 days. When I contacted the seller was told that Teleflora pushes the flowers to the front, BS and credited me $20. Anyway, for more than $100 dollars I expected better. Can't fix a poor service once delivered but I would try elsewhere if looking for a local florist.

Thank you for prompt, caring, friendly service. Another…read morelocal florist damaged my Valentine's Day and birthday floral memories, but you exceeded our expectations!!!

I can't say enough about how WONDERFUL they were to work with (in squeezing in a day before…read morebirthday arrangement delivery) and the absolutely stunning arrangement they delivered! My mom loved it and I appreciated their efforts to provide such a beautiful arrangement. Now that I live across the Country, birthdays are harder on my mom. This beautiful arrangement certainly brightened her day! Thanks y'all!

Lori did an absolutely amazing job with the florals for our wedding last month. On the day of, she…read morearrived very early in order to set up the flowers and everything looked beautiful. She went above and beyond and was organized and efficient. The customer service was impeccable. She had great advice and was able to come up with a few creative ideas we hadn't even thought of. My wife had a specific vision for that day and Lori's selection of flowers and colors made it a reality and we could NOT have been happier with the outcome. They were worth every penny and we recommend using them for any occasion.

I recently moved to the area and used Maryland Florals for the first time. They made a floral…read morearrangement for my wife's birthday. My wife just loved the fresh flowers and how they were arranged. I normally get flowers for my wife for her birthday. I can't remember a time previously that she was as happy with the flowers I got her

Truly such a great place! I order all my flowers from here and they are always great quality, great…read moreprices and amazing service!! Will always recommend

I got a gorgeous bouquet from them sent by a friend from out of town . Excited to use them for…read morefuture deliveries

https://genesfrederickfloristmd.com/…read more I actively chose this florist over a national chain because I believe in supporting local businesses. I will not be making that mistake again, and after what I have since uncovered, I am confident that mistake was not merely bad luck, but rather the entirely predictable outcome of doing business with an operation that has turned incompetence into a business model. I ordered same-day delivery for a bouquet intended to surprise my girlfriend at her office. The occasion was specific and meaningful: she had spent the day leading an important meeting, and I wanted the flowers waiting for her as a celebration of that accomplishment when the day was done. A gesture of thoughtfulness. A simple transaction. Or so I believed. Hours after placing the order, I received a text from the owner that delivery could not happen that day. The reason given? A broken-down truck. How tragically inconvenient. How remarkably well-rehearsed, as it turns out. That single failure immediately detonated a cascade of consequences the owner appeared entirely unprepared to manage. He suggested delivering to my girlfriend's office the following day, which meant I had to contact my girlfriend directly to confirm her schedule. She is not an idiot. The surprise was dead before the flowers had left the cooler. As fate would further compound things, she wasn't going into the office that day anyway. The owner then proposed delivering to her apartment instead. I want to be unambiguous: this was never the arrangement. The workplace delivery was not incidental: it was the entire architecture of the gesture. A surprise at the office, after a triumphant day, carries a meaning that a bouquet sitting outside an apartment door simply does not replicate. But I was already several steps deep into a problem entirely of this business's making, so I agreed. Apartment delivery. New address provided. The owner confirmed the new location via text. Or so I was led to believe. My girlfriend, now fully aware that a delivery was coming, the surprise having been thoroughly autopsied and buried at this point, stayed home the entire following day. She canceled errands. She arranged her day around being present for this delivery. She waited. They delivered the flowers to the office. I will allow that to sit for a moment, because it deserves the space. After failing on day one with a suspiciously convenient mechanical excuse, after destroying the element of surprise through sheer logistical ineptitude, after explicitly confirming a corrected delivery address, this florist looked at that address, considered it, and sent the flowers somewhere else entirely. This is not a clerical error. This is an operational failure so thorough it borders on performance art. When I contacted the owner to address this second consecutive failure, I was not met with urgency. I was not met with embarrassment. I was not met with any discernible acknowledgment that two failures in a row might warrant something beyond a casual suggestion to try again tomorrow. A same-day correction, I was told, was simply not possible. The proposed remedy? Another delivery to the apartment. The apartment whose address they had just spectacularly ignored. At this juncture, I would sooner trust a golden retriever with a mailing label. My girlfriend, who had already had her surprise ruined, her day restructured, and her patience tested, ended up traveling to the office to collect the flowers herself. She ran an errand so that this florist did not have to. And then I made the mistake of reading their other reviews. The broken-down truck. There it is again. And again. A recurring prop in what appears to be a well-worn theatrical production, staged for the benefit of customers who have no idea they are not the first audience to sit through this particular show. I am not the first person to be handed this excuse. I am not the first person to be given the runaround across multiple days, multiple failed promises, and multiple confirmations that apparently carry no binding weight whatsoever. This is not a business experiencing a string of bad luck. This is a business that has discovered that apologizing is cheaper than accountability. As someone who has spent a career studying the relationship between language and meaning, I want to say plainly: the word "confirmed" should mean something. "Delivery address" should mean something. "Same-day" should mean something. Words are not decorative. They are commitments. And a business that deploys them without honoring them is not merely incompetent: it is dishonest. The transactional premise of commerce is not complicated: money is exchanged for goods and services rendered as agreed. I fulfilled my obligation the moment I paid. Three days, two failed deliveries, one recycled excuse, zero accountability, a ruined surprise, and an unnecessary errand later, this florist did not come close to fulfilling theirs. 0/5 stars.

My daughter lives in Colorado and made arrangements to have flowers delivered for my birthday. So…read morebeautiful!!!

Doug did an AMAZING job getting my flowers and my bouquet was gorgeous!! The price was extremely…read morereasonable! Thank you so much!

I will always order from Ginger's for local delivery. The flowers are always beautiful and perfect…read more Thank you to Ginger's for always being amazing!!!

I called from Missouri and gingers flower shop is in West Virginia…read more They were excellent in handling my order. They helped me placing the order for my sister for her 92nd birthday and she was so pleased with the arrangement. I am very happy with the Gingers flower shop. I will call again with no hesitation. :-)

Depot Florist in Martinsburg was great to work with. They were reliable, friendly, and made the…read moreprocess of ordering and local delivery easy. Everything was handled smoothly, and I appreciated the service. I'll definitely do business with them again.

Lovely fresh Christmas wreath Thanks Pam and staff for once…read moreagain brightening my home