I really appreciated the care my grandmother received from VITAS. At the beginning, Heinz Remo came…read morein and explained everything that we could receive through hospice during the intake process. We'd been putting this off, but my grandma just wasn't doing well and we realized we needed more help. Everything was provided and all the car she received was absolutely amazing and made her end of life much more comfortable. Thank you!

My mom was on vitas hospice 8 years ago. The day that she died she was in alot of pain. My sister…read morecalled vitas several times to send someone to see my mom. They only said there is no one to send. My sister finally told them she needs help and she will call 911. They told her she is not to do that. My sister didn't have a choice and called 911. My mother was on the commode at the time when they arrived. They hooked her up to a heart monitor. She evidently passed on the commode. My sister called vitas back and said she passed. They told her they will send a social worker. My sister said no not to do it. After afew hours vitas called wanting to pick up their bed. We said my mom was still.in the bed. We were waiting for the mortuary to pick her up. Afew days later vitas sent the nurse and aide to our house to take care of my mom. Apparently they were not told about her passing.

Awful experience, had a nurse come to my father's home. After the consultation she called the…read more"doctor". She was the most unprofessional, unpleasant person. You would think considering all circumstances she would have been nice and able to explain steps / requirements. She instead insulted my care, argued and then decided to deny care. Awful company, disgusting doctors. Look elsewhere

In-home care for my mom, who died within days of entering hospice (which I learned is a status, not…read morea place). East Bay Hospice was excellent in every way, through every phase and interaction. Prompt, considerate, thorough. Candid. Staff who arrived were there to actually help. After death, they did all the right things without complications or delays. Deeply grateful to the individuals and the organization. Recommend.

Continuum was a godsend for my family. Where Kaiser failed to listen to me and to help me and was…read morerude, Continuum stepped up and gave me peace of mind and peace for my husband. They spoke to me with compassion and helped me navigate me through one of the toughest months of my life. They looked over his Rx and took over and ordered medications that would help his pain management. Continuum spoke to me open and honestly and would come and check on me and my husband. I have recommended Continuum to many people. When I decided to have the minister come in, he was there within an hour. Can't say enough about this Hospice service. Thank you all for making my last moments with my husband pain free for him and myself. xoxoxo

I had considered leaving this hospice due to last minute bath cancellations and when this women…read morecalled to check in with us I could hear a lot of yelling almost like she had a daycare going on BUT then I got nurse Karen! I didn't leave this hospice for the mere fact that Karen was so good, kind and not only made sure my mom was comfortable as well as that we were doing ok. The bath people were iffy about showing up until we got Josie! Josie was wonderful!!!! Karen and Josie made this whole experience bearable!! My sincere thanks to these two women who really cared and like their job!!!! I'm giving the 5 stars for Karen and Josie!!!!

My fathers caregiver Jeannie Taylor has been a blessing. We could not have gone through our…read morefather's passing without her.

My caregiver Carolina Figueroa is the best of all caregivers she brightens my morning every day and…read moreno task is too small or too big for her! Definitely a keeper!!!

G&G is the most amazing hospice program around…read more We had no care for my Mother, we called G&G over Memorial Day weekend and on Sunday, the founder came to meet with my Mother and I with 4 medications that day to stabilize her restlessness, anxiety and pain. They had a medical bed and walker delivered that night. The whole Team has been amazing, the Nurse, Admin, Pastor, In Home Aid, back office support, pharmacy support, medical device delivery service all top notch. Thank you to the whole Team, but especially Jane the founder.

There are no words to describe my experience with Grace & Glory! My dad was an incredible man, one…read moreof the kind, a force of nature. He worked so hard, never retired, super healthy, until we were introduced to dementia, you hear about it, reality is brutal when happens to someone you love... You think you can deal with it, but as you go, it is devastating, sad, scary. This disease starts slow, and suddenly every week, every month there is a big change, never gets better, only worse, a new dad every week... It was like seeing someone you love becoming a new person all the time you meet. Only thing you can do is to provide comfort and excellent care. Dementia hurts everyone and everything, I was new to this, so I had to take online courses, and read books to understand the disease and what was going on with my dad. I have a full-time job, so I would stop before or after work when I placed him at the memory care, and on my days off. My dad would scream in happiness when he would see me coming, it was a party for sure, and that was my absolute pleasure in life. To see him running after me to give me hugs and kisses as if he was seeing me for the first time ever, all the time he saw me. Unfortunately, he was very difficult to deal with for the folks at the facility, he would get very angry, sometimes violent with the staff there. I would have to rush there, leave work to calm him down. He would also yell at other residents, and when hallucinations started, he was gone and trapped on a sort of hell loop, seeing things, screaming, suffering as if he was in physical pain. One day, I decided to go to a support group with others like me that were losing their loved ones to this disease, we shared stories, some were disastrous, yet very funny. That day, I had the immense pleasure to meet the founder of G&G, Mrs. Jane Porter. It was an impact on me to meet someone so kind, and knowledgeable. At that point seeing my father suffering was hurting me more than it was hurting him... Only great thing about dementia is that they forget what they did, unfortunately you don't. Jane spoke with me about comfort for him, deep inside I was sort of desperate to give him peace while he was still with me. I was concerned at one point the facility was going to quit us. He was a genius man when he was well, an engineer, a scientist, a builder, so that with dementia would make him put everything apart. He would dismantle his closet and other residents closets, beds, ac units, tables, chairs... Jane spoke with me, and mention that we just need to find a proper medication for him, and assure he will have not just a better care, but a better quality of life. As a nurse herself, she monitored him with her doctor and team for 2 weeks until they found the proper dosage and medication that transformed him from the man I described above to the sweetest, calm, happy man. I was shocked, many times I would drive away from him crying in my car alone, that day I left with happy tears. I was able to take him out for dinner at his favorite restaurants and bring him home to spend the day with the dogs that he loved so much. The greatest NEWS is that the hospice was covered by his medicare, so I didn't have to spend anything out of pocket. Jane and her team made sure he was groomed and showered, clean and happy. I think that made me happier than anyone, some light and life got back into me. He had some incidents like bad falls, flu, respiratory issues, and they even provided oxygen tanks, and a hospital bed. Once the big facility was not a good fit for him anymore, I moved him to a this wonderful place called Brentwood Care Home with Rose Malabato, still, I brought Grace & Glory with us. He was doing so well for so long besides not being able to speak anymore and walk. Suddenly he could eat anything comfortably, and one of main wishes to me is that he would not pass in a hospital, he hated hospitals, with the disease he was really afraid to go in, he would get worked up and fearful. Jane made his room at his new facility my father's hospital bed, and he didn't know any difference. He passed peacefully in his room, very comfortable with no pain. There are people in this earth that you remember forever, some are angels on earth, and that is how I describe Jane and her team. When he was gone, I didn't know what to do with myself, part of me was gone, but I knew it was the best for him to rest. Now, I considered Jane and her family part of mine, and there are nothing I can do to express my gratitude for their love and kindness to my father, and our whole family. 1 year has passed without him... I don't write a lot of reviews, but I feel that by sharing my personal life story here with you it can be helpful. Typing a big journey in a such a short essay brought me many memories and tears, you don't realize what you and your family is facing when you are going through with it. I couldn't do without Grace & Glory. Thank you so much, from the bottom of my heart.

This place is the devil's den, very rude DON.. she doesn't return calls.. everyone acts as if they…read moredon't know nothing. Worked one day, was taken off the schedule for a mix up of work shift. Never received a call back from messages I left.. No people of color as Nurses.. only in the kitchen and housekeeping. They know how to cover their asses from the State.. Om surprise they are still in business. And why is the door always locked?! I'm ant that a fire hazard????

I do recommend Pittsburg Skilled Nursing Center. Thanks to the care they gave my mother, she was…read moreable to recover and start walking soon. They are very human and professional at the same time.

DO NOT USE THIS AGENCY Medical and Physical Support…read morePain & Symptom Management (Grade C): Failed to warn about high sensitivity to Morphine/Ativan in a nearly 100-year-old patient; resulted in two days of over-sedation. Medical Equipment (Grade D): Unnecessary "bundled" equipment arrived without transparency. Crucially, delivered an unsafe, bed with 40-year-old design bed with malfunctioning manual rails, leading to a patient fall and injury. Medications (Grade C): Late-night deliveries (after 8 PM) and inadequate supply for basic needs like constipation. Personal Care (Grade C): Aide was inflexible regarding scope of care, refusing basic help with a meal despite the patient's physical weakness. Emotional and Spiritual Support Counseling (Grade F): Minimal contact and zero emotional support. The social worker was dismissive, suggested the patient use briefs instead of the bathroom for caregiver convenience, and eventually stopped visits entirely, citing the VA as a reason to disengage. Caregiver and Family Assistance Emergency Response (Grade F): A two-hour nurse response time following a stroke. The responding nurse was unable to answer questions, used a CPAP instead of required oxygen, and failed to check swallowing safety until prompted. Communication (Grade D): Lack of compassion and poor coordination. Management was unavailable on weekends, and formal complaints to the Director of Nursing went unacknowledged. Administrative Deficits: Reliance on disruptive phone calls rather than a modern patient portal or written care plan. No consistency in staffing and a failure to respect the primary caregiver's work schedule for coordination.

The staff took great care of the Lantin family especially when my grandma passed. My family really…read moreappreciates the great service during this difficult time.