Pool Buddies drained and chlorine washed my pool on 5/11 thru 5/14. They did an excellent job. All…read morethe workers were very good and kind. Liz the office worker walked me thru everything, time workers were scheduled to come and watching my pool fill to skimmer. My pool is beautiful and Richard completed the job well. Shout out to Edward and Xander for their help too. This is an amazing company. Wouldn't believe this pool is 21 years old looks like a new pool. Thank you Pool Buddies. Had to write about you on personal facebook page and Thank God for finding your company.

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.

They do not call or email when you are trying to contact anyone from there. I have been trying for…read moreover 2 weeks to speak with anyone. I have called and emailed with no help.

They are good in person, over the phone or simple transactions. I would not recommend them to…read moreinstall a new pool pump or provide any service. My experience was less than satisfactory. Communication was minimal if any and most importantly the detail and quality of the work was not worth it. Probably 4-5 separate trips during repair, after less than 12months from the original install had multiple leaks.

Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Arrived to pick up our spa and deliver to sons home. Not a Hello, Good morning, nothing, three men…read moreand none of them personable, only seemed perturbed they had to work.

Update 2026: After 3 years I've terminated service with Tartan Pools. This last half year has been…read morenothing but problems for us. Vacuum busted, no big deal I get it things break but it took the tech 3 weeks to notice the vacuum wasn't working. It wasn't until I noticed a bunch of debris on the pool floor and then I had to notify THEM to come fix it. They recommended one other than the Pool Vergneugen and that thing just never worked, then replaced with a Vergneugen and it worked right away. Now just recently they cleaned the filter and recommended to replace it. Not only did they charge for the cleaning, but the charge to replace the four filters was over $630. The filters themselves are $200-300 depending on if you want to get them online or through Shasta Pools. Would've gave em the $100 most people want to install new filters, but I'm sure as hell not paying $750+ between a cleaning of filters that should've been replaced and then paying on top of that to get them replaced. Our pool is a cartridge system, so literally all they have to do is empty the skimmer baskets, balance chemicals, and ensure the vacuum is working properly. I don't have the extra maintenance of a sand filter and the system is hooked up to automation. We've been having an issue with the system running with air in it for about a month now. Paid for a flapper repair and they said everything was all fixed. Spoiler alert: it was not. They just don't care to validate that the system is working properly after a repair is done as long as they get paid. Today the main pump is running bone dry so I had to shut it down. I love Dominic as a person. I still to this day would trust him if HE did the repairs, but he doesn't do it anymore......and his office staff are clearly lacking on holding techs to satisfactory repairs. Very sad I liked this company.

Do not use these guys. The owner comes out and is professional in getting estimates and review what…read morewill be serviced but the company, the technician, and the office is not knowledgeable and is careless when servicing pool. I've only been with them a month and there's been multiple issues with them. I would highly NOT recommend.

My pool heater would not start, and my regular pool guy couldn't figure it out. I called Clay and…read morehe responded quickly. After trying different potential fixes unsuccessfully, he ultimately called a pool heater specialist who came out and diagnosed the problem as an inadequate gas supply. I had the gas line replaced and now the heater works great. I appreciate the fact that Clay has the resources to get the problem solved if he can't do it himself. I would certainly call him again if necessary.

Clay is the pool whisperer incredibly knowledgeable, honest, reliable we have owned pools for 4…read moredecades and our pool has never looked better since Clay's company started. Highly recommend you will wish you found him sooner