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    Desert Gator Pools & Custom Concrete

    4.5 (49 reviews)
    Closed 9:00 am - 1:00 pm

    Services - Desert Gator Pools & Custom Concrete

    Artificial turf cleaning

    Artificial turf infill application

    Artificial turf installation

    8 More Services

    Artificial turf repair

    Driveway construction or installation

    Patio, porch, or terrace construction or installation

    Walkway construction or installation

    Construction or installation

    Pool installation

    Pool remodeling

    Pool repair

    Desert Gator Pools & Custom Concrete Photos

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    Recommended Reviews - Desert Gator Pools & Custom Concrete

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    Deborah O.

    This company has exceeded my expectations in design and customer service. I wanted someone who would hear my vision and based off their experts create it and make it better. Eric has a real passion for design. He really wanted to make sure we were beyond satisfied through the whole process. In the end we got our vision into reality! It was seamless because he did it all, Design, Pool dig, concrete, design features including our rain curtain ramada that is edged to our pool, glass fire pit, all the grass, trees and lighting, and stucco our walls to create an out door space that was an extension to our home. The materials were A quality top of the line.

    Acid that leaked from back of workers truck.
    Lon S.

    I called to get a quote on acid wash and other services to our pool. Doug, the owner, came out and quoted. He was nice and sounded very knowledgeable. I hired him to do an acid wash. He sent another guy (also Doug, apparently both from MI) out to do the wash. While draining, the guy had a back-flush hose with tons of holes that leaked all over yard and plants. When he said he was almost done, I asked if he was going to remove more of the stains. He reluctantly went over some of the areas I pointed out and they looked better but not a great job. I went out front when he was loading equipment up and noticed his truck on my driveway. I asked if it leaked oil and he said no. After he left I looked at the driveway and there was indeed oil as well as acid stains! Their website says "family owned, family run" but not family doing the work. Doug, the owner, told me he has guys that do all the work and he just runs the company. I would not recommend this company.

    Before
    David O.

    Love this company. The owner, Doug, is super friendly, knowledgeable and, most importantly, honest. Throughout the process we changed our minds several times and he was very flexible. I feel we got a great value for the money we paid. The crew was timely, quick, and did a great job. Doug cared more for ensuring our needs were met and that we were happy than making a quick buck. He doesn't up-sell or try to install things you don't need. I highly recommend this company.

    After June 2019 remodel  :)
    Michael J.

    Here's the deal folks: save yourself the time and effort to read through every pool company's reviews, I've done the hard work for you. We knew we needed to remodel our old, tired and ugly plaster pool so I started researching pool companies months ago. Already went through a brand new pool build in our Tempe house 15 years ago but that company was no longer around and since we just bought this house last year we knew we had to find someone else. I went through and read every review for every pool company in the Phoenix area that had at least 3 stars. Called 4-5 of them to come out and give us a bid. We all know the process and prices are usually extremely close so it really comes down on getting a good feel on if the company will show up on time, do a good job and stand behind their work. We had almost our mind made up with one of the top names here in Ahwatukee but we just did not get a good feel about them because they made it really difficult for us to pick a tile we actually liked. Right before we signed the deal with them I thought about calling Desert Gator since I hadn't talk to them. Doug showed up the following week, we went through what we wanted (mini-pebbles, new water feature, new pump, take out the spa and turn it into a baja shelf etc). What I liked right off the bat is that he's a no-BS kinda guy (like me), he gave it to me straight and answered all the questions I had. Came back with the bid when he said he would and it was very competitive considering he had stuff in there that the other hot shots didn't even mention in their quote. Now he's the most amazing thing I've experienced with any construction company: all others told me they would start in 4-6 weeks, Doug sat down with us went over the bid on a Saturday morning and said he can start the next business day (Tuesday) as Monday was a holiday. Now that alone is unheard of! We signed the deal and sure thing crew showed up bright and early on Tuesday and start to chip the pool. We still hadn't made up our mind on the tiles and wanted something different than the usual pool tiles offered, which we had found online, Doug called the supplier and got them for us in a week for only a couple hundred more than the "standard tiles". The tile guy Doug sent over was awesome; he did an amazing job and let us add some glass tiles for the steps at the very last minute and even went to pick them up for us (who does that nowadays??). The crew was done in less than 3 weeks for the complete pool remodel and it came out amazing. We all dread dealing with pool companies, but trust me on this one if you're looking for a pool guy, do yourself a favor and call Doug you will not be disappointed.

    Mary M.

    These guys are fantastic! Got several estimates, all around the same dollar amount, but Doug was the only one who had a solution for our ugly 90s coping tile. We were on the schedule within days of signing the contract, and 10 days later, the pool is finished, filled, and ready to go. I could not have asked for better work.

    My cool deck was looking pretty bad. Shopped around and decided to go with Desert Gator Pools. Not only am I pleased with the results, I'm ecstatic. The job was completed on time and at the quoted price. We are entering our second year since completion of the project and it still looks outstanding like the day it was completed. Professional job all the way. I highly recommend them if you have a pool project, or in particular, a deck redo.

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    Page 1 of 2

    Ask the Community - Desert Gator Pools & Custom Concrete

    Do you do pool installation or restorations of buried pools?

    Please contact me at 480-294-2466 at your convenience, need more information. Thank you, Doug

    Do you guys replace pool tiles that have fallen off?

    It depends on why they are falling off, we would need to evaluate the tiles and concrete behind them. Doug

    View All 7 Questions

    Review Highlights - Desert Gator Pools & Custom Concrete

    Eric has great communication skills and Chuck was friendly and always on time with his crew.

    Mentioned in 3 reviews

    Read more highlights

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    Gilbert Pool Remodeling

    Gilbert Pool Remodeling

    (18 reviews)

    Jake and his team were fantastic, even during the holiday season our pool remodel and repairs were…read morecompleted in a week. Jake was consistently came by to check on the progress and assure quality. He was open and honest about all of the charges and made sure we understood exactly what was needed. We also use their cleaning service, who are also super friendly and take great care of our pool! We would highly recommend them to anyone.

    After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

    DJ The Spa Guy - Jacuzzi up and running! No more leak!!!

    DJ The Spa Guy

    (53 reviews)

    DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

    Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

    Desert Gator Pools & Custom Concrete - poolservice - Updated July 2026

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