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    Don's Appliance

    3.7 (9 reviews)

    Services - Don's Appliance

    Appliance repair

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    3 years ago

    We've used Don for many years and he always took care of our problems right away. I call him for our rentals and home problems.

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    12 years ago

    Terrible service not organized and especially not punctual beware before you contact him

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    10 years ago

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    9 years ago

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    11 years ago

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    Direct Appliance - Kitchen

    Direct Appliance

    (207 reviews)

    $$

    Really nice and helpful. Made delivery and haul away a dream. Truly appreciate the great service.read more

    Disappointing Customer Service…read more I purchased all of my home appliances, including my washer and dryer, from Direct Appliance, so I was very disappointed with how they handled an issue with my dishwasher. The dishwasher stopped cleaning properly, particularly the top rack. A technician came out, spent only 5-10 minutes looking at it, and concluded that the dishwasher pods were creating too many suds--even though I was using the recommended pods. I called back and explained that the issue clearly wasn't resolved. I was told the lead technician would contact me, but he never did. A few weeks later, I called again because the problem persisted. They wanted to charge me another service fee to come back out. After going back and forth with the service department, I was told, "We have the right to refuse to service you," and that notes would be placed on my account. I ultimately diagnosed and fixed the problem myself. A 30-cent screw had come loose, causing a loss of water pressure to the top rack--a common issue with these dishwashers. What frustrates me most is that the problem could have been identified with a more thorough inspection. Instead, the technician settled on the first explanation and left. After spending a significant amount of money with this business on our appliances, I expected much better customer service and support. Unfortunately, based on this experience, I would not recommend Direct Appliance.

    Don's Appliance - homeappliancerepair - Updated September 2026

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