$315 for a basic tune up. Decide for yourself, I knew better than to have them do this tune up,…read morebut I am an idiot and did it anyway.

I feel like Hazelrigg's is a trustworthy shop for Springfield residents. I called a different shop…read moreabout my splash shield coming loose and that shop quoted $79 just for "diagnostics" before parts and labor. For an UNDERCARRIAGE SPLASH SHIELD. My son mentioned Hazelrigg's so I called, got an appointment scheduled and the work was done quickly and at a fair and completely normal price without trying to rob me. And my son took in his truck that had been parked, unmoved for more than 3 years and they did excellent work to get it running again at a fair price and very timely. And the desk staff is courteous, friendly and professional. The lobby is nice but bring your snacks with you as there isn't a coffee station, water bottles or vending. When I'm in Springfield if I need automotive work this is where I'm going.

I had an issue with the plastic skid plate falling off and they fixed it for me free of charge…read more.. so helpful for a college student and makes me want to recommend them to everyone!

PHP came through! While driving through Joplin on my way from Texas to Missouri, I had a rear…read moresuspension issue on my CLS 550 Mercedes. Not only was I able to speak to a mechanic on a holiday weekend (he just happened to be working on the weekend) but I was able to get the parts and service I needed at a great price. I spoke with Matt the owner and he was able to move the schedule around so I could make the trip again, return a rental car, and get back down to Houston, all within a week. Thank you Matt and PHP! Houston, TX

The owners and technicians at PHP made me feel confident that my concerns regarding my older, ('98)…read moreMercedes 320 were addressed and rectified. The shop appeared clean, organized and up to date. Staff seemed knowledgeable and helpful in solving the issues I had. Pricey but not upsold.

Joe and crew are an excellent service - oriented auto shop. They are great from the point of…read moresetting appointments to consumer education related to recommendations for maintenance and optimum long term vehicle safety and function. Very highly recommended !

Joe told me my vehicle 100% needed a new motor due to a symptom he found in my engine and that the…read morevehicle was worth maybe $1000 if I wanted to sell it without repairing it. I expected and planned to be out of pocket at least $5,000 and was really upset about it. I spent the money for all the parts Joe said I needed and it burnt a pretty big hole in my wallet. I then took it to Chevrolet in Springfield the very next day and they did an inspection of the motor and found the same symptoms as well. They then took my motor apart and told me to look at it with them. The head gaskets, timing chain, head bolts, and valve cover gaskets that Joe told me I needed to replace were 100% fine and needed no reason to repair. All it needed was a new thermostat housing and coolant leak to attend to. I don't believe EMS physically looked at anything in my motor and just gave me a quote for a new motor after finding one symptom that could realistically mean a lot of things that could be wrong. I ended up only paying under $500 for the repairs and the car had zero problems after the repairs and I ended up selling it for much more profit then what I bought it for. I wouldn't have a problem with any of this if Joe just took the time to physically look into the problem instead of just telling me that I needed a new motor after finding one thing wrong and then just stopped looking in to it. I just feel like they tried to cheat me in giving them $3,000 to order a new motor and pay the $2,000 in labor when all I needed was just a thermostat. I won't be taking any of my vehicles to Joe anymore. He's a very friendly man but only did half the job.

Julie and Craig are awesome!…read more The starter went out in my work van and I brought it here. Craig fixed it right up, and got me tuned up for a cross-country trip. Prices are fair (They can save you money on a tow, too.) and their lounge is comfy whether you have to wait for 30 minutes or a few hours. I recommend this shop especially if you live downtown, it's the closest and best one that I've worked with.

Not very good tbh. Have their muffler and resonator installed. After installed the resonator in my…read morevehicle I instantly received a lot of drone while driving. So it should be their responsibility to fix that for me for free. But they charged me to fix it and after they fix it the exhaust sounds like stock. Now I have to do everything by my own. Such a waste of money