I love this place! Been taking my cars here for years and never had any issues. The team is super…read morefriendly and helpful. They always manage to squeeze me into the schedule if need be. When I have to drop my car off they drive me where I need to go, free of charge. They always get my car back to me quick and the prices are sooooo reasonable. And they honor AAA so I get a discount every time I take my car in. Cant say enough good things about Aasby.

After looking over my 2009 Ford Edge, w/155,000 miles, I was told my driver side, front and back…read moreswaybar links were broken. I was quoted for front & rear swaybar links to be replaced. I was told that they would use good parts, not underpar. Quote $978.82. I took my car from the shop as I did not trust this quote, even as a woman, I know when something sounds high. Especially when I was told it could be done and ready by end of day. I was given a quote from a recommended shop, over the phone, without giving the quote from Aasby's, of parts and labor of "$360.00". I had my car back within a two hour period. I was told by the service mgr. of BBT, that he has many stories of Springfield auto shops charging prices that the dealerships charge and more. I will never go back to Aasby's even though 18 years ago I did go there. They lost my trust.

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

I had came 2 months prior to today, because of my serpentine belt. I had taken my car to a shop for…read morean oil drip and they had noticed that it was cracked. When it obviously should not be for being changed exactly 2 months ago. Took my car and they tried to tell me "looks like something is rubbing against it" when it obviously is not. And if that were the case, it was fray not crack like it currently is. And at first was saying it would take 2 weeks just for them to look at my car for a mistake THEY did. Will not be coming back.

Joe and crew are an excellent service - oriented auto shop. They are great from the point of…read moresetting appointments to consumer education related to recommendations for maintenance and optimum long term vehicle safety and function. Very highly recommended !

Joe told me my vehicle 100% needed a new motor due to a symptom he found in my engine and that the…read morevehicle was worth maybe $1000 if I wanted to sell it without repairing it. I expected and planned to be out of pocket at least $5,000 and was really upset about it. I spent the money for all the parts Joe said I needed and it burnt a pretty big hole in my wallet. I then took it to Chevrolet in Springfield the very next day and they did an inspection of the motor and found the same symptoms as well. They then took my motor apart and told me to look at it with them. The head gaskets, timing chain, head bolts, and valve cover gaskets that Joe told me I needed to replace were 100% fine and needed no reason to repair. All it needed was a new thermostat housing and coolant leak to attend to. I don't believe EMS physically looked at anything in my motor and just gave me a quote for a new motor after finding one symptom that could realistically mean a lot of things that could be wrong. I ended up only paying under $500 for the repairs and the car had zero problems after the repairs and I ended up selling it for much more profit then what I bought it for. I wouldn't have a problem with any of this if Joe just took the time to physically look into the problem instead of just telling me that I needed a new motor after finding one thing wrong and then just stopped looking in to it. I just feel like they tried to cheat me in giving them $3,000 to order a new motor and pay the $2,000 in labor when all I needed was just a thermostat. I won't be taking any of my vehicles to Joe anymore. He's a very friendly man but only did half the job.

Phil has worked on my KIA for a few years now. He's rebuilt my door handle, installed brakes and…read morerotors, fixed my air conditioning problem after another shop and KIA couldn't, changed my oil, and air filter. He is a great communicator, fair priced, honest, and does quality work. I've referred him to many others who also continue to use his services.

Warning to my Neighbors:…read more This is about Steve's Automotive. I've been taking my vehicles to this shop for years. I am a loyal customer. I have referred a few dozens of folks to this shop. I am very proactive and always keep my vehicles maintained and serviced on time. My father was a automotive mechanic for 40 years and I grew up in his shop. I know how the job is done properly. I've done the same job a few dozen times. I don't have time due to work so I pay you guys to do it. I'm not sure what has happen in the last year, but this shop is awful now. Very unprofessional, dishonest, negligent, and unwilling to repair their mistakes. The car was un drivable due to their mistakes after taking it back multiple times. Wow I guess they can't figure out how to drain and fill the rear diff on a nissan Xterra with out it leaking. How could a customer not lose confidence after bringing it back 3 times and then they refuse to fix their mistakes and say your no longer a customer. I will have the nissan dealer inspect the vehicle and send them the bill due to their blatant negligence. I will also be reporting them to the BBB. I sincerely do not recommend this shop for these reasons.

This company completes the work however is slow to get your auto done and leaves your vehicle…read moregreasy not sure if I will ever use again

We were so lucky to find this outfit during out recent vacation/roadtrip - after 2 other garages…read moretold us that our vehicle was fixed, we broke down for a 3rd time and had to be towed in. Nearly ruined our entire vacation. But, Tony & Chris made time for our problem right away and it was fixed the very next day at a more than reasonable charge. These guys are honest, polite and extremely knowledgeable. We would strongly recommend them to anyone!

I have Scott's Automotive on speed dial. Kidding, but not really…read more Quality service in a timely manner and fair and reasonable costs, I don't go anywhere else. I am on my third vehicle, being serviced by Scott's. Thank you for all you do. Kathy Henry

Needed front-end alignment. Bad wear on right-front tire. Bought 2 tires for the front to…read moreaccompany the alignment. I drive very little so waited a few months and tire wear looks good!!! The job was done properly. The price was fair, definitely less than a dealership cost. Pleased with the service.

We have taken multiple cars to this location. They did an amazing job. Would recommend.read more