I love this place! Been taking my cars here for years and never had any issues. The team is super…read morefriendly and helpful. They always manage to squeeze me into the schedule if need be. When I have to drop my car off they drive me where I need to go, free of charge. They always get my car back to me quick and the prices are sooooo reasonable. And they honor AAA so I get a discount every time I take my car in. Cant say enough good things about Aasby.

After looking over my 2009 Ford Edge, w/155,000 miles, I was told my driver side, front and back…read moreswaybar links were broken. I was quoted for front & rear swaybar links to be replaced. I was told that they would use good parts, not underpar. Quote $978.82. I took my car from the shop as I did not trust this quote, even as a woman, I know when something sounds high. Especially when I was told it could be done and ready by end of day. I was given a quote from a recommended shop, over the phone, without giving the quote from Aasby's, of parts and labor of "$360.00". I had my car back within a two hour period. I was told by the service mgr. of BBT, that he has many stories of Springfield auto shops charging prices that the dealerships charge and more. I will never go back to Aasby's even though 18 years ago I did go there. They lost my trust.

I would like to personally thank and recommend Bohannon's. I took my wife's car over to have it…read morealigned, and put on new tires. They done an exceptional job, offered several brands of tires, with varying prices. We do all of our business trucks there, and am so happy with the service they do. They are not pushy, and will do as much as you want to your vehicles. And are really honest people. Thanks Allen & Kim McMillian

They made me feel comfortable and I trusted them... Something that is rare with me nowadays, esp…read morewhen I take my truck in without my husband being with me. They didn't talk down to me or try to BS me and get me to spend more money. They were also correct in their diagnosing, because my husband had already diagnosed the problem, is a retired mechanic and disabled, so couldn't repair it himself.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

I can't say enough good things about this place! From the moment I walked in, the staff was…read morefriendly, professional, and honest. They took the time to explain everything that needed to be done on my car and kept me updated throughout the process. The work itself was amazing -- my car looks brand new again! You'd never know it had been in an accident. They paid attention to every little detail and finished the job sooner than expected. The pricing was fair, and there were no surprise charges. It's so refreshing to find an auto body shop that truly cares about their customers and the quality of their work. I highly recommend them to anyone who needs body work or paint repair done -- you won't be disappointed!

This is a great place for auto body repair and paint. Marcus and the crew made my 20 year old…read moreSilverado look beautiful once again. I recommend Crash Magic for any and all paint and repair work. You will get quality work at a fair price.

Horrible! I took my wife's Volkswagen Touareg here for some electrical issues we were having. We…read morewere dealing with a bad battery drain and the car would not crank. They had the car for over 2 MONTHS! over that time I had to call them well over 10 times just to get updates as they would never reach out to me. They finally after weeks told me that the PCU needed replaced and I approved the replacement of it. Few weeks later I reach out again and they said that now there are other electrical problems which resulted in the coils smoking really bad. Logan then told me they would not work on the car anymore and suggested I take it to pick N pull and dump it.. I said fine Ill come pick it up. Few days later I picked it up after work on a Friday in the down pouring rain with NO help from the employees instead they all left the shop after I paid them over a thousand dollars. I got it loaded and got it home in the down pouring rain. Finally was able to look over the car see what they had done. Well I was pissed to find out they had broken my windshield in 3 areas! They also had broken off the driver door lock, and a lot of mold had grown in the trunk from where water was let in! The whole car was still torn apart as well! I took photos and went back to them when I was in town next and spoke to the manager. He denied any of the damages saying "Someone might have tried to steal your wipers and that's why its broken" Are you kidding me!!! He would not refund any amount for all the damages or admit to any of it. I am now in the process of trying to get a dispute on my card. Horrible service.

Horrible! Went in for a diagnostic on my infotainment system in my Range Rover Sport , on the lot…read morefor 5 days, when I picked up my car and paid the $600 bill I noticed the headliner was drooping exactly under the radio antenna, it was perfect when I brought it in. They told me it wasn't them, but happened due to the weather...????? No moisture, I keep it garaged, and frankly Springfield just doesn't get that hot and humid in January, not possible! I agreed to allow them to "fix it", brought in the next day and when I picked it up, I was in shock, they had actually made holes in the headliner and slathered some very strong smelling adhesive to the headliner, then it appears kept pressure on it for several hours. This destroyed the foam underneath, now the entire headliner needs to be replaced just to return it to how it was before I let them touch it. Unacceptable!! Just check out casenet and look at all the unhappy customers who had similar experiences.

got a quote to repaint my Mustang at $15,000. their response…read morewas "we don't do custom hot rods" it's a bone stock foxbody that needs a respray... so instead of telling me to go somewhere else because they were not interested, they tried to take the chance at robbing me! trash company and the manager hung up the phone on me in the middle of talking to him

Absolutely incredible work on our car we hit a deer in! And I've seen a lot of body shop work. As…read moreboth delivery driver and wholesale parts manager I've seen work done by the biggest and the best body shops in the San Fernando and Simi Valleys in SoCal. KC's finished product was as good as I've seen! Even at the body shop at the dealer I worked at. Well done, Kirk's!

I say there just long enough for my already damaged tire to go flat in the parking lot. Multiple…read moreopen bays mechanics looking me dead in the eye and ignoring that I'm sitting there with a literal tire emergency after I had called prior and asked if there was availability and they said "first come first serve" I left and went elsewhere. 0 stars. Multiple open bays. Not a single care in the world I was sitting on a rim.

Thank you Joe and crew !!! Noticed I had some bad tire camber wear on my RV before leaving to our…read morenext reservation 6 hours away. You took care of us right away without hesitation and got us going to eventually make it back home 1800 miles away. Thanks again !!!

Some of the staff does not seem to be very forthcoming with information about automotive work. A…read morelack of patience may be the issue.

Completely dependable car maintenance service I came in through it four times thinking my oil needs…read moreto be changed before I could talk Rick in the changing the oil he absolutely will not do anything that does not need to be done and when it does need to be done its done with totally dependent results Plus he's a good guy and funny