I went here because my truck had a plethora of issues. Kevin explained things in a way that I…read moreunderstood and kept me informed on the progress. The prices were fair and I'm glad their business is in my neighborhood!

I am only a visitor to the area, but my car has now given me trouble two different times while I've…read morebeen here. Both times, I took it in to Bear Valley Auto House, and couldn't be happier with the service I got. Kevin was kind, patient, thorough and professional. And he fixed my car at what I thought were very reasonable prices. I'm so glad to know that this place is here and recommend it highly!

I brought my truck in to have an oil change, a tune up and the brakes worked on. They informed me…read morethe transmission needed to be fixed before they could work on it and gave me a referral. After getting the transmission fixed, I called to make an appointment. The person who answered stated the shop was really busy and to call in 3 weeks. After 3 weeks, I called and made an appointment. A few days later, a person from the shop called and said they were not going to work on my vehicle because the mechanics were older guys and they didn't want to work on an older model truck. I get the reason why they didn't want to work on the truck but felt they should have explained this to me in the first place instead of giving me the run around. My suggestion is if you have an older vehicle, go elsewhere.

Huge shout out to Smitty's! We had an older vehicle that could no longer pass smog and they were…read morekind enough to recommend the state BAR program that provides incentives to retire older vehicles. Thank you!

I was able to make appointments that fit into my schedule. These mechanics are professional &…read moreknowledgeable about my two Smart cars taken there for smog certification. I will continue to use their services for my other cars...

I am impressed with the service we received. Will be going…read moreback. They have big shoes fill

Also called Bay Auto & Tire on L.O.V.R. in Osos. I had a new…read morefront end wobble @ 40mph and somewhat less noticeable at 75. Once upon a.... The car was defiantly pulling hard to the left once I let go of the steering wheel. That's what lead to the " I need an alignment" I made the call to Bear/Bay. Kevin greeted me and told me what they would do for basically $90. Ok that's about what I expected, he said the car should be ready in an hour. No sooner had I got in the door from the walk home the phone rang. Kevin says "it's worse you need a tire" He said the tread was separating from the core. Wow I drove nearly 900 miles on that tire. Kevin quoted me on some brand name tires but was more than I wanted for the "fix". So back to the shop, Kevin said after he had discovered the issue with the left tire tread separation he switched the left and right tires and the bad left tire now on the right side of the car made the car pull right. In a sense proving it was not an alignment issue but a tire issue, definitively. He could of course chosen another solution but he was truthful and that scores big with this Elite Yelper. I'll be back for an alignment when needed. Thanks Kevin foodguy-martin

Shady shady shady! These guys have been taking advantage of my elderly father who has brought our…read morevehicles to this place many many times since they took over. Last week he brought in our family van for some "new" tires and paid $600. Found out the manufactured date is October 2021. That same day we noticed the steering wheel would shake vigorously past 60mph. Took it back and was told it needed new front bearings for $900!!! Didn't seem right so we brought it to another shop and come to find out, it wasn't the bearings at all! These guys put a bunch of extra weights on our brand new tires which caused it to shake!! Got the tires balanced from a legit shop and now it runs smooth as it should! Come to think of it, we have 1 vehicle that no longer runs and two others with issues that these guys probably messed up! Thankfully nothing traumatic happened while driving our van with our children in it! Do not trust this business Los Osos!

I was very pleased working with the staff at this shop. After having a difficult time communicating…read morewith my insurance company I went to this shop without a formal "assignment" referral and Travis from LO Auto Body took care of it within an hour. I dropped my truck off on Wednesday and I picked it up Friday morning. I was very pleased with the repair to my bumper...

I had a small encounter with a car that ended up slightly offsetting my rear bumper. It was…read morerecommended to me to go to Los Osos Auto Body. I initially had gone to another body shop for an estimate, but felt I didn't receive an estimate based on the options I was seeking. Travis, and other staff with at Los Osos Auto Body, were friendly, inviting, honest, thorough and more than met my needs. The pricing was great and work was excellent! I highly recommend Los Osos Auto Body for your automotive needs. You will not be disappointed. To the shop crew -- Thank you very much!

Before Julian took over I would have given a 5-star review. Jim was friendly, direct, and honest…read more Now they've had my car for a month and haven't touched it. Other customers have been their priority.

Dave was friendly, approachable, and very helpful. The whole experience was easy going and…read morenon-intimidating. He helped me out in a pinch today and I highly recommend you use Pacific Auto.

Drove all the way from Santa Maria b/c of their 4.9 stars &152 reviews on Yelp! After faithfully…read moregiving my business to a local dealership for years, being charged for things I didn't need & poor craftmanship - I took the leap & researched independent car repair companies. Greatly appreciated Brian and Christopher for getting me an early appointment which allowed me to drive safely to San Diego for my dad's VA Doctor's appointments. They were kind, personable, honest, efficient, and reasonable. I'll be back! Mil gracias.

Just passing through town and check engine light came on. Super helpful and friendly staff checked…read moreit for me despite being fully booked. I can see why they have such great reviews

This guy was completely rude on the phone. I called to simply ask if they can do washes for…read moremotorcycles and he was like, "No, not worth my time, absolutely not." and hung up on me before I was done talking. This guy doesn't deserve business.

My truck broke down just south of Paso. I called AAA for a tow and fortunately the original tow…read morecompany canceled and West Coast took the job. The gentlemen that helped me were incredible in their work ethic and manners. Both were professional and hooked me up and towed the truck all the way to Santa Barbara. Thanks to Mark and AJ.

The truck arrived shortly after I placed the call. my car was tested and I was in need of replacing…read morea 2019 battery. it was installed and my Honda started up promptly. excellent service.