Lou has helped me on both of my bikes getting them up and running for the past couple years. He did…read moresome upgrades on modifications on my sportster (extended brake lines, extended handle bars, changed my fluids, new lights etc). And now for my Softail I had a gasket bust and he was able to pick up my bike personally, tow it to his shop and drop it off to me after it was finished. I will be going back from my next upgrades!

Heard a lot of good things about big boys customs. Took in my Harley in to get new rims and tires…read moreand a diamond audio system. The bike was in n out. When I went to go pick up my bike, it was all I asked for. I highly recommend them good quality work. Best in town

Always very knowledgeable and reliable service. Willing to help me understand my bike and needs. He…read moreguarantees his work and is extremely safety conscious. Very affordable and never tries to get more out of me than what is needed. I know I can trust what I am told, unlike other shops who take advantage of women or riders who may not understand things.

They got my Gsxr600 in and out for a tire change within an hour and at a reasonable price!read more

went in to get a helmet for my son, the staff was so friendly. great customer service, we look…read moreforward to going back and checking out more of their inventory!

We were helped right away finding some new helmets for my sons. They let them try different sizes…read moreand made sure helmet fit perfectly. Very patient with my sons. Will be going back here for sure.

So far no complaints. Service went well but I'm not a mechanic to test. We'll see . If you live in…read moreStockton there is not too much choice for service

Great shop, dude at the computer is really knowledgeable. The mechanic is good to. Id definitely go…read moreback

Recently had a truly great experience purchasing a new Indian Chieftain. Was impressed with the…read morefacility, the friendly and knowledgeable staff, the inventory on hand, and the ease of having a bike prepared for a test ride. Want to give a special shout-out to Jim Nau (the salesperson I delt with) and Brittany who got me through all the paperwork. Blessing to all! Jeff Mc.

I rarely leave negative reviews, but after spending weeks working with Elk Grove Powersports on a…read moremotorcycle purchase, I feel obligated to share my experience. First, credit to Cody. He spent a tremendous amount of time answering my questions, helping me understand the process, and putting a deal together. As a new rider, I appreciated the effort he put in. The problem wasn't the salesperson. The problem was management. I was purchasing a motorcycle along with roughly $2,000 in riding gear. At some point during the process, there was a misunderstanding regarding a pair of boots that I believed were included in the deal. When I discovered they were not, I wasn't asking for the motorcycle price to be lowered. I wasn't negotiating freight, setup fees, or other dealer charges. In fact, I agreed to buy the motorcycle at the advertised price. I simply tried to find a reasonable solution to a misunderstanding that occurred during the sales process. When I spoke with GSM Joe O, I suggested multiple compromises, including splitting the difference. Instead of working toward a solution, Joe interrupted me saying I was "talking in circles" and made it clear he wasn't willing to do anything further. He was not willing to do anything to try and make the deal right. I'll own my part. After that conversation, I told Cody via the messaging system that I thought Joe had been rude and was acting like D. Was that the most professional wording? No. But it was an honest reaction to how I felt I had been treated. What happened next is what shocked me. After weeks of communication, countless conversations, and a customer who was ready to buy, I was informed by Joe that he no longer wanted my business. Despite his salesperson reaching out that day to button up the deal.... My wife had approved the purchase, the down payment was ready, and the only remaining question I had was regarding delivery. The deal was done. See text attached. I never shopped this deal around. I trusted the dealership, worked exclusively with them for weeks, and was prepared to move forward. What makes this so disappointing is that it appears the transaction wasn't canceled because of price, financing, or an unreasonable request. It appears it was canceled because I expressed an unfavorable opinion about the GSM Joe. If that's the case, then management allowed personal feelings to override common sense. A sale was lost. A salesperson lost a commission after investing weeks of effort. The dealership lost revenue. And a customer who was ready to buy walked away. Strong leaders can handle criticism. Strong leaders separate their feelings from business decisions. Unfortunately, that didn't happen here. Today I'll be driving to the Bay Area to purchase a motorcycle that Elk Grove Powersports could have sold. That fact alone tells the story better than I ever could.

The people who work here go above & beyond. They were willing to bring the bike to us after…read moreworking on it (as we had no transportation) and take us to the bank to get money to pay them (for a small fee) They were very reasonable in their charge for the work they did on the bike. Very professional and they stand behind their work. They are honest people. I will definitely recommend this shop to all my friends who have motorcycles.

After 18 months and numerous text and phone conversations, the only resolution was to return the…read morescooter because he was never able to license it due to a lien on the scooter. Rob returned our full refund upon returning the scooter, even though my wife would have loved to keep the scooter as it was her birthday gift. Robert's response to my original review is completely false and shows his true character.

Try to get a tire mounted told me they are closed it was 4:37 they don't close till 5 then claim…read morethey leave at 5

Was an awesome shop! Receptionists where easy to deal with and Leo was fast and friendly in repair…read moreof my from tire on my bike!!! Will definitely be recommending!!!

Great place, great work and great prices. Leo is hella cool easy to talk to and take it seriously…read more Purchased some spokes came out clean. Had issue with breaks he help me out no questions asked. Got a flat brought him the wheel he fixed with no issue. Hands down if you looking for wheels or custom work holla at him . Thank bro