Took my Treager there to get fixed. He carries a good line of smokers and grills. No Green Eggs…read more Pizza ovens. He carries fresh meat as well. But a nice array of Treager grills and other brands of smokers. He also has some nice gas grills. Lots of good grillin' accessories. Plenty of Traeger pellets and other brand of pellets. Lots and lots of BBQ sauces to choose from. Ah, so many sauces, so little time. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

This place is awesome! They are very helpful and the…read moreassortment of rubs and sauces is great!

I went in Saturday to look for a new heating element for my old hot tub. The gentlemen that was…read morehelping me took his time to walk me through different scenarios to test to see if it was the heating element and let me know to come back and talk with his Spa repair guy, took pics of my heating element to make sure I would get the right one and said he would call me. THIS IS CUSTOMER SERVICE! I left feeling like I knew I could trust them. Also, this store has the coolest things! I want to re-do my patio with all things from this store. :) I will recommend this place based of just this one interaction. Thank you!

I was a hot tub newbie and had several (significant) problems early on with a hot tub I inherited…read morewhen I bought a new home. The folks at Take-a-Break were incredibly helpful and now my hot tub is low-maintenance and running perfectly. I honestly can't believe how much time they were willing to spend with me. They really just love what they do and are happy to help. I wish all customer service was as good as they are.

Hearth and Home of Orem, Utah is by far the best fireplace and wood-burning stove company I've ever…read moredealt with! Upon moving to this county, I received several bids from other fireplace companies locally. Hearth and Home showed up on time as scheduled, and the representative Kyle, was very knowledgeable and professional. Super awesome to work with! They have a great show room and I was able to actually see the wood-burning stove before I ordered it. I also really appreciate that they were willing to paint my stove the color I wanted (new iron) instead of having it solid black. Mike did a perfect job painting & installing. Evidently, he has great experience with painting because there were no drips and he made sure to tape everything off so the result was absolutely perfect! They even painted the pipe to match! Love love love this company! I would recommend them to anyone who is looking for a fireplace insert or a wood-burning stove. Five star products and service!!! And, by the way, for the reader sake, I was not paid to write this review and I have had no prior experience with this company whatsoever.

Our experience at Hearth and Home was very poor. There was little to no project management…read more Contractors were not aligned, not scheduled properly -- nobody was working to get our fireplace install done. Office care and follow-up was insufficient; no-one showed follow-up or leadership. I had to manage it all. And there was a lot of basic incompetence: the wrong fireplace being ordered and installed; the facade covering not being scheduled, then turning up in the wrong size. And so on. I have a busy working life, like we all do, and frequently I had to cancel work plans with little or no notice, to be at home to let contractors in, who then didn't or couldn't do their jobs. And when I reached out to the Hearth and Home office, fingers were pointed, but the job wasn't resolved. I'm left looking at a big invoice that I don't think this company has earned. They have made my life stressful, I'm really aggravated by the experience. Two months after I walked into the Sugar House office, the job still isn't done. In sum: I can't think of a more earned one-star feedback than the useless team at Hearth and Home. If you read this review, go somewhere else, please.

If you want to go to worst Home Depot in salt lake this is your option. No customer service, no…read morecarts in store, you have to grab from outside from cart return. I go to Home Depot over Lowe's but this one gave me a Lowe's feel. I will go back to the copper hills location and never stop back by West Jordan location

Tyler and Liz absolutely the best. Very patient, kind, and friendly! Despite the late night and…read morelast minute purchase, they both helped out a lot. Thank you, I really appreciate you!

On Saturdays, there's free popcorn and they sometimes bake cookies or jerky for the customers in…read morethe grills! Earlier this week, I stopped by the UPS next door and came inside to take a look at the Ooni pizza ovens I'd been eyeing. They didn't have the model I wanted, so I got some household needs and chatted with the employee at the register when she mentioned the calendar coupons work for in store purchases of items available online. This was super helpful! I went ahead and ordered the exact model of the Ooni I wanted and used my coupon on it. Got ship-to-store (free for almost every retailer) and easily picked up my pizza oven. A criticism I do have is that the Ace Hardware online nor in-store computer search isn't super robust, and I had to come back the next day to order another piece of equipment for the pizza oven, and because the description on the website is so poor, I had to check the manufacturer part number to see if it worked with my oven. It should now that I have the package in my hands, but I was nervous for the lack of description. Another issue I also ran into was that I had two keys manually copied at this store (their auto key machine is down) and one of the keys turned out bent the first time. I got them to redo the key and then didn't check it again after trusting it was fine. I got home and... the re-key is also bent. This is pretty frustrating since I have to go back and get it replaced, or get a refund. So for keys, I don't recommend. But most other things, they're very convenient and have friendly and helpful staff.

Absolute horrible customer service ! I bought a clearance item the day before which I wanted to…read moreexchange for a different item I had the receipt with me and was even going to spend more money but was told no returns on clearance items, I asked if there was a sign saying so to which the person snapped "there are signs everywhere " and walked off , I went to the section where the clearance tools are displayed and no return policy sign was present , I looked at my receipt and nothing was noted there either , I went back to the gentleman and asked where it was he snapped back " it's posted in the area and walked to show me but then realized I was telling the truth and still snapped back "it's our policy and I can't return it , what a joke !

What DON'T they have?…read more Answer: ACE Hardware. Well, they do, but it's a very small part of the store and it's not that impressive of an ACE. I wouldn't go there for the ACE Hardware aspect, but perusing the aisles I noticed that they do carry some unique and also niche items that other ACE Hardwares may not necessarily carry. That aside, wow, what a comprehensive store. Everything outdoorsy: camping, hunting, fishing, BBQ, etc. Tons of clothing, which is probably close to 40% of the store. Then there is the toy section. Huge. Good place to shop for toys. Lots of unique offerings, too. Then there is the candy/snack section. You will spend 20-30 minutes easily going through the aisles there and seeing what they have. I dare you to walk out empty-handed! LOL Then there is this bin section. Lots of sort of cheap (not necessarily cheaply built) stuff. Some aisles have kitchen or household gadgets and things, lots of aisles have what I would call Christmas stocking stuffer kind of items that include toys and games and novelty items. Kitchen and household goods section is huge. Employees are friendly, mostly teenagers. Good peeps. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

This is such a fun store to comb through. It is very country but also has a little hidden gems…read more Like cooking stuff and kid stuff. Ha but that's what I'm into! I love a good deal and they have them! My favorite place to buy boots!

The website was not well designed and difficult to navigate to find the product…read more The man who answered the phone was impatient and not even professionally polite. He just brushed off my questions as if I do not know anything about the assessors for the Bosch Universal plus mixer, which I have owned for years.

I love everything about this store- the cooking classes, the fun staff, Bob, Marie, and Austin…read more I've replaced and added several of my kitchen appliances and items. I'm not known as a gifted cook but their classes and pointers have enabled me to make some really good dinner items. I'm so glad to have found this family owned business. I highly recommend you go to a free class and meet the family. They stock everything from spices, dishes, pressure cookers, pans, and all kinds of Bosch appliances. They always go above and beyond for their customers. You're going to love it here.

I have been a customer for over 20 years. It's all good unless you have a problem and need warranty…read moreservice. It's been over a month. I call daily and get a machine or get transferred to a machine and no call backs. Sales associates are great, the appliances are good and at good prices. There seem to be no service after they have your money.

Dave is awesome! Excellent service. He was quick to return calls and emails and knew how to use…read morewhat we were looking at and appreciated his tips.