I bought a light from these crooks. About 3 years later probably sooner, I bought new lights for it…read moreand 2 worked and 2 did not. I moved them around like he told me and still 2 would not start. I brought it to them so they could check and his response was the ballast was out. We confronted with I bought it there for over 500 dollars, his tune changed. All the sudden his computer did not hold that info in my file. Bull_____, an Apple 2e, would hold that info. He lied so he could not check when I bought it. THEY ARE CROOKS, GI TO GROW STORE IN KEAOKAHA.

The gentleman who works the front gave me wonderful customer service. I needed some 20 gallon…read moreplanting pots and gave Ohana Greenhouse a call to see if they carried them. They did, and offered to hold some for me even though I didn't know when I would be coming to pick them up. I had my son with me when I arrived a couple days later. The same person I talked to on the phone helped me carry out the pots and a few bags of potting soil since I was carrying my son. Very pleasant experience!

You'd think with the name Paradise Plants that there would be a welcoming energy of Aloha....Just…read morethe opposite- an uptight owner with a negative attitude. I was told by a gentleman who was in charge of garden pots that I could buy some pots at a sale price bc there were just a few left, so I did and love them. Came back to buy the two that were left and the owner refused to honor his sales price, saying they were new and he shouldn't have done that. I left, remembering that it was not just a bad day for her but that previously she refused to let my service dog on he premises even though we had been there a few other times. Just such a buzzkill and not a place I recommend

We own a real estate management company, an interior design company and we are real estate…read moreinvestors so we are constantly buying furniture and design elements. We have purchased many pieces of furniture, plants, art and decor from Paradise Plants over the years. Objectively speaking we have come to realize over time that our purchases from Paradise Plants were all superior in quality and often times the same price as the pieces we bought from other stores both on-island and the ones we had shipped to the island that were far inferior in look and build quality. We purchased some pretty beds from Home World. They look great, however they are very cheaply made and we have had to rebuild all of the internal parts to make them stronger as they all broke in the first year. This was a great expense. Home World sells particle board junk. We noticed the beds we purchased from Paradise Pants had solid aluminum supports instead of cheap particle board. They are all super sturdy and look amazing and were the same price as the Home World particle board junk. Paradise Plants sells quality, unique, indoor furniture at excellent prices. Bamboo and Teak down the road is also good, but mostly used stuff so a bit like shopping at a garage sale, but sometimes you get lucky. Paradise Plants has new, gorgeous pieces every time we go in all at a good price. They also have an excellent outdoor furniture brand called Lagoon that is perfect for the environment here on the island. So far, It's the only outdoor furniture that has survived at our salty oceanfront locations and our corrosive Volcano location. That brand of outdoor furniture is Puna proof! It has no steel to get rusty and is all strong durable plastics and/or non-corroding aluminum. Very happy with quality and price as none of these end up in a landfill after 1-2 years like every other brand we tried. From price, quality/longevity, beauty of pieces, to their excellent customer service and ability to deliver and setup all pieces and have a great customer experience, you won't find a better store that is locally owned and operated employing great local people.

After a disaster with the movers who brought my stuff from California to Hilo (see my review of…read moreRoyal Hawaiian Movers for details), I had a bed and a futon that were, respectively, barely usable and unusable because the movers had lost critical pieces and couldn't put them back together properly. One attempted repair by a handyman the movers connected me with turned into a fiasco. In desperation, I turned to Iolani -- there not being a lot of furniture repair people in Hilo. Shanna saved the day. She repaired both items quickly, at shockingly reasonable prices. And she gave me a bit of useful info that, as a newcomer to the island, it would have taken me a while to figure out on my own. If Yelp let you give a business more than five stars, I would.

The best ALOHA SERVICE Family Operated store you will find. I have know Shanna for several years…read moreand have seen happy customers leaving her store.... If she doesn't have it, she will definitely keep her eyes out, She's that kind of person. She does beautiful work with other people's "Give Aways" restoring and making it reuseable again. Make this your First or Last Stop of the day...... you won't be disappointed!

Ran in to get a garden hose replacement. 1. Price was…read morecheaper than HD 2. Friendly cost-conscious staff present immediately to help me choose what would work best for my needs. 3. Great selection of garden accessories and even stylish boots for these muddy Hilo days! 4. Super fast. In and out in less than 10 minutes!

Love this quality supplier and the extra mile they go! This…read moreis always my go to for building materials . So so much better than Home Depot and not more expensive.

Walked in specifically looking for a recliner. It has to be on the smaller side, manual and not a…read morerocking chair. Elijah approached us and immediately showed us two chairs. My mother in law sat in both of them and liked the second one. We put it on hold to make to check other furniture stores. We went to a store down the street and they were closed even tho it said they were open, the next one didn't have a smaller chair. We went back the next day to purchase the chair. The ladies at the front assisted us and it was the most easiest and fastest furniture purchase we made. The price was also very good! I am so happy that my MIL will be comfortable in her new chair!

A nice place to buy good quality furnitures. Good Customer Service and very knowledgeable. A…read moresalesperson name Jaden help us choose the bed we needed to buy. He is very attentive, very nice fellow who gives his all to assist you with a pretty smile. Another salesperson name Gerence "Geri"also work with Jaden together to make it easier for our purchase. She made our day assisting us in everything what we needed and help us save money for suggesting some sales which is so great. Really appreciate this two for their hard work... thank you both for all the help. Wes/Ella

I read another review of Big Island Beds and was thrilled to find out that there was a craftsman in…read moreHilo of the caliber described by the other reviewer. As of a few hours ago, I have taken delivery of a bed that was custom-made as a result of thorough collaboration with owner/craftsman Vince Wilson, and I could not be more pleased. I asked for a platform bed in which the mattress platform was 25" above floor level, with drawers beneath that extended the entire width of the bed (which supports a Twin XL mattress). That represents around 45 cubic feet of storage space, a massive amount and so important in island living situations where there is often much less square footage than I, at least, have ever had in other places I've lived on the mainland. (Not a complaint! I would pay almost any price to live in my favorite place on the planet!) Due to the unusual nature of the request, it took some time to get it done, but it was done right. I fully expect that this oh-so-worth-it investment will be one I will enjoy for many years to come. Cannot recommend Big Island Beds highly enough.

From the owner: Platform bed frames, hawaiian hardwoods, solid wood furnitureread more

Great service, huge selection of ukulele's, guitars and accessories, picks, tuners gig bags. Sales…read moreand great service. I had several of my Kamaka ukuleles repaired and the job they did was awesome. Totally restored! 5 Stars!!

When I moved to Hilo from the mainland I immediately needed a sofa and loveseat, and got a very…read morenice and reasonably priced set here, after looking at other stores. A year later I needed to replace a bed that had not fared well in my move, and again found the best deal here, after looking at literally every place that sells beds in the vicinity of Hilo. This is a homegrown, mom-and-pop operation run by folks who are really sweet and helpful. Next time I need furniture, this will definitely be the first place I look. They also carry musical instruments, but I'm not qualified to comment on those.

always have great service. People know their stock and are very helpful. They always load up things…read morein my vehicle. Great service and attention to customers.

This is the farm store and nursery supply outlet you have been looking for. Superb expertise and…read morehelpful service this is my new favorite garden supply headquarter. Container buckets are half price compared to other places and the soil and fertilizer combinations are divine. You will be glad you stopped by.