The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Scott texted to remind us of our appointment the day before and the morning of our appointment. He…read morewas very professional and was able to fix our gas stove. Great guy and great affordable work. Thank you!

Great experience from start to finish. Can't say enough. Punctual. Fairly priced. Great follow up.read more

Our service tech was amazing! Called the office in the morning, they came same day with pump for my…read moreLG washer and fixed in about 45 minutes. Cost was hundreds lower than I expected!! Call these guys before you call anyone else Thanks again for the best appliance repair in east texas Marty Kennedy

Technician quickly diagnosed the problem, resolved the issue, ran the unit through the full cycle…read moreand then discussion what he found and how he resolved our problem. It was pretty obvious his experience and training were spot on. This was this technician's second service call to our home and he was been outstanding both times.

Kenny was not a good repairman all he did was bitch and gripe had a very bad attitude I was a thorn…read morein his butt told me no more repairman would be coming to my house that they cannot get parts for that refrigerator anymore and I know damn well they can because I can get them off whirlpool.com if I can get them they damn sure can so that was a lie you want to talk about how my floor was tore up and how my door was cracked but it wasn't cracked before they started working on it I want to cancel my warranty I don't want no more I will fix my own s*** or I will replace it like it's supposed to be that's what they led me to believe that they haven't so far been able to order parts for my washer I can't order parts from my refrigerator I ordered parts for my washing machine I can order parts for my refrigerator they do make them he's a liar

Call was answered by Dave. Washing machine was repaired same day. Good service. Thanksread more

I was having a problem with my washing machine. It was barely out of warranty so I wasn't too happy…read moreabout it. I called Dave and he had a repair man at my house in a few hours. He looked at my machine and discovered it needed to be reset. Some sensor was off. When he finished I asked how much I owed him. He didn't take a dime for his time How often does that Happen? NeVER!! I'm saving their number for sure.

A4 Appliance was fantastic! Blake came out by himself to work on both my washer and dryer and did…read morean amazing job. The heating element in my dryer went out and the shocks on my washer needed to be replaced. Before, my washer would try to walk a full foot across the floor if I dared to wash just one sheet - like it was training for the Olympics. Blake fixed it up perfectly, and now it stays put like it should. He was professional, kind, and really cared about doing things right. Quick to respond, fair on price, and super knowledgeable. My washer and dryer are working like new again thanks to Blake's hard work. If your laundry's in trouble, Blake's your guy!

From the owner: We are an appliance company that has a wide range of specialties and a quick response time. Our…read moredirect line to set up an appointment is 903-413-1690

Although I was unable to get my Romba fixed at this location the gentleman went out of his way to…read moretry and help. He even called a couple competitors in order to help and get me pointed in the right direction. He knew immediately that he wasn't going to be able to make a sale but still took the time to help me, customer service is alive and well at this business.

Brett Macomer came out to look at my Samsung Refrigerator. The refrigerator failed to restart after…read morepower outage. He said I needed a controller board 10/10/2025. he wanted pay up front to order part. He would only accept check for $384.50. He said he would get board overnight express order. He had me out Clarissa Cruz on check his girl friend. Then in the next text it was 2 days, then later it was 5 days. then he stop communicating about his return to fix refrigerator. I finally went down after 12 days and reported to police. my son fixed my refrigerator without tools by restarting a couple times. it needed no parts. I was scammed. This is past dishonesty, it is theft.

Had Brett come to fix a Samsung fridge. He told me it needed a part that he charged me 50% for the…read moreprice of the part and his $80 service fee. He never showed up to actually install it and wouldn't answer or return my several phone calls INCOMPETENT - DISHONEST- SCAMMERS.