Joe was fantastic, confirmed what critters he was going to spray for, how he was going to…read moreaccomplish this, advised as to how long to keep pets inside. Was very respectful of the fact that I was working to solve a problem for a client and told me not to worry about the bill, just to check online for it later. I cannot tell you how much I appreciated his understanding! We have used Speed Exterminating throughout the years and have never been disappointed by the technicians or the results. Thanks again for all you do!

Super helpful and friendly. So nice when stressed about rodents. Both my family and myself have…read moreused them with great success in removing rodents.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

From the owner: High Rock Pest Control offers residential & commercial pest control & exterminating solutions in…read moreNortheast, OH. Safe, certified & guaranteed.

These 5 stars are not enough for this company. Because the owner is a kind man he again, without…read morecharge, sent someone over today to check. I thought i had heard mice again. Before i Contacted this company, i had 2 other companies come out to say they did nothing is not true. But it's one start Up from that. They put some crappy traps down. This company checked my entire house inside and back. I really can't stress enough they're honest stand by their word and beyond. I'm not use to having an honest and diligent company. Don't bother with another company. The-rates are so reasonable I'm stunned. Truly a pleasure to deal with. +10 AAAA

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

I WOULD GIVE THIS SCAMMING COMPANY 0 STARS! On January 29,…read more2026, I paid for wildlife removal services with the understanding that the issue at my home would be handled professionally and completely. Once I received my contract I sent Daniel W Hall (the owner) of $ 312payment via cash app. He came once to my home and placed the trap onto the balcony. I told him that where he placed the trap would not be able to collect the raccoons that are terrorizing my property. He then came back and tried to create a trap that immediately fell off once he left. I then called him back to express the unsafely of all of this (please keep in mind it is sharp wire falling onto my driveway and cars with kids in the home). He continually told me he was on other jobs till one day I finally thought the raccoon was trapped by getting stuck into the roof because there was no trap to catch it. I frantically called Daniel Hall to come and collect the raccoon that was hanging from my roof. He took 3-4 hours to come and obviously the raccoon was gone! He didn't even get out of the car. He then completely stopped communicating until I had another job there for him. Since then I have never heard from him again and the problem was never resolved. I made numerous attempts to follow up, both directly and through individuals associated with the business, who repeatedly assured me that I would receive a call back. On February 9th, 2026 I began my communications with Sandy. I expressed all safety concerns about this matter and urgency on finding a resolution. Sandy stated that this was a family operated business and Daniel Hall was the only one who was able to do the jobs. Although frustrated, I sympathized and gave them more time. Sandy, later stopped responding to me also. After leaving multiple phone calls so I get get this over with I was introduced to a third person named Joclyn. She was the only one with any time of business sense. She stated that this is not right and she will contact Daniel Hall for me. She too had stated that she would handle everything for me and I would receive a full refund. She also begged me not to leave a review yet I have not heard from her since March 19, 2026. Despite these assurances, I never received any response from anyone ultimately, and the service I paid for was never completed, alongside a breached contract. I have requested a refund multiple times due to the failure to fulfill the agreed-upon work, but those requests have also gone unanswered. At this point, I am left having paid for a service that was not delivered and have to hire a new company to complete the job. I have retained documentation of payment and all communication attempts. Due to the lack of response and resolution, I have begun taking further action to recover my funds. Due to his negligence this has displaced two families from their homes. But they wouldn't care because they are too busy enjoying stolen profits. If anyone else has had a similar experience with this company please reach out, I encourage you to document everything carefully and consider your options. Situations like this should not be ignored these SCAMMERS should not be in business stealing money from the hard working.

I requested service for help with a skunk, they were very friendly and helpful and the cost was…read morenot horrible. The cost for Summit County is about $10-20 more Cuyahoga County.

I've used them for several years now and have nothing but good things to say! They always come…read morequickly and their treatments work well and last a long time! They're very kind and friendly every time they come!

This is an update to my 2022 review. Many large exterminator companies with national franchises…read moreknock on our door looking for work, but I'm sticking with Heights Pest Control b/c I know I can count on them for a quick response and thorough work. We had an ant infestation problem so I reached out to the company. Al responded right away (as always). They came out the next day to take care of the issue for us. We asked them to spray around the house as well, since we've been noticing spiders and house centipedes here and there. We paid using our credit card without any problems. I can attest that the gentleman who spoke about his experience with James in one of the past reviews was likely a result of an unfortunate misunderstanding - James came to service our house and he was a very friendly & pleasant Midwestern gentleman, we would work with him again any day of the week!

Moved into a new house and called Matt about a beehive problem and there were out that day to take…read moreof the issue. Took them one try to get it totally taken care of. We had to call them again a week or two later because we found a mouse in our basement. Came out the next day, offered a no pressure sales approach and gave us a 90-day guarantee on the service we ordered. Would highly recommend!

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Knowledgeable and interested in helping us solve our problem. Came when he said he would. My…read morehusband was getting an unbelievable number of bug bites but we couldn't find the source. David and his partner looked thoroughly and also couldn't see anything but agreed it seemed suspicious for fleas or bedbugs. No high pressure sales here, but offered a spray treatment that might help if this was the problem. We were willing to try and it worked. The next day, David even called to say after he left he could feel the bugs in his truck and that made him even more sure it was fleas. Very happy to have some relief!!

Eric was great! He answered all my questions and ran to the store to get the traps I needed when he…read moredidn't have them on his truck.

This business charged me $700 to spray exterior of home (general bug repellent) and place a handful…read moreof mouse traps in easily accessible places. The tech was at my home for no more than 15 minutes. The tech also said he would come back to check the traps. He never showed up again. This was my first time receiving these services so I only now know that I was completely ripped off (their pricing is absurd compared to others). Take your business elsewhere. Lastly, when you call them you have to leave a message and they call back. Pretty painful experience of playing phone tag. I remember thinking how odd it was they don't have employees ready to answer customer calls. The writing was on the wall. Take your business elsewhere.

They know what they're doing. They helped me get a raccoon out and sealed up the soffit too.read more