I've used them for several years now and have nothing but good things to say! They always come…read morequickly and their treatments work well and last a long time! They're very kind and friendly every time they come!

This is an update to my 2022 review. Many large exterminator companies with national franchises…read moreknock on our door looking for work, but I'm sticking with Heights Pest Control b/c I know I can count on them for a quick response and thorough work. We had an ant infestation problem so I reached out to the company. Al responded right away (as always). They came out the next day to take care of the issue for us. We asked them to spray around the house as well, since we've been noticing spiders and house centipedes here and there. We paid using our credit card without any problems. I can attest that the gentleman who spoke about his experience with James in one of the past reviews was likely a result of an unfortunate misunderstanding - James came to service our house and he was a very friendly & pleasant Midwestern gentleman, we would work with him again any day of the week!

Knowledgeable and interested in helping us solve our problem. Came when he said he would. My…read morehusband was getting an unbelievable number of bug bites but we couldn't find the source. David and his partner looked thoroughly and also couldn't see anything but agreed it seemed suspicious for fleas or bedbugs. No high pressure sales here, but offered a spray treatment that might help if this was the problem. We were willing to try and it worked. The next day, David even called to say after he left he could feel the bugs in his truck and that made him even more sure it was fleas. Very happy to have some relief!!

Eric was great! He answered all my questions and ran to the store to get the traps I needed when he…read moredidn't have them on his truck.

Chris came out, assessed the problem and went right to work. We immediately saw ants beginning to…read moredie before he even left. Very knowledgeable and efficient. Good pricing. Will be having him come back for a followup appt.

I had a yellow jacket problem under my siding. I contacted Chris at Don't Bug Me Pest Solutions…read more On Sunday evening and I received a response in just a few minutes. Chris worked around my schedule and came out the next day. He took care of the yellow jackets and sprayed around the foundation of my house. He was very professional and answered all my questions. He said to call him if I still see anymore and he will come back and retreat but I have not seen any. He did an excellent job and I would recommend him to anyone having a pest problem.

Precise Exterminating is a very good company I am very satisfied with them they do good work I…read morewould recommend them to anyone thank Precise Ms.Porter

Precise came out and sprayed some chemicals for bed bugs and 4 days later they were gone!!read more

The Hometown Electrical Doctor has been to our numerous times and Chris has been outstanding on…read moreeach call. He has done 2 fan installs (found issues and fixed), rewired and installed new GFI on existing deck and new GFI for new deck. Chris will inspect and if something is wrong, not to code or just dangerous he makes recommendations and provides solutions to fix them. We would have him back for all our electrical needs.

Chris Meyers and his apprentice Jose were polite and professional and were extremely detail…read moreoriented. Chris is extremely knowledgeable and a real problem solver. The job was completed in the expected timeframe.

When working with a pest control company in Middleburg Heights and Strongsville, you couldn't ask…read morefor more. You won't get some random untrained technician like you do with many other pest control companies. Chris comes with a lot of experience and know-how. Hire Smart Exterminators if you are looking for a trustworthy person who takes pride in the work. I have talked to many exterminators before, and Chris is one of the most dedicated and passionate professionals I have ever met.

Smart Exterminators came out to our home and did an excellent job. They were quick to respond and…read moreget us on their schedule. The technician that came out was very thorough and knowledgeable. We were very satisfied and plan to use them again in the fall and spring.

Ashley did a great job. She was professional, personable, and worked very hard to meet the…read morerequirements. We were impressed with Ashley and we've been impressed with JAC. Great communication and follow up. Highly recommend!

Unfortunately, my experience with this JAC cleaning company was extremely disappointing and…read moreultimately very costly. The cleaners arrived late and did not come prepared with several basic cleaning supplies needed to complete the deep clean. They did not have paper towels, glass cleaner, Murphy Oil Soap, or the appropriate stove-cleaning products. Because I was already going to the store, I offered to purchase the missing supplies so they could continue working. Throughout the cleaning, there were multiple smoke breaks and a lunch break, and toward the end, the cleaners appeared rushed. They told me they needed to leave for another cleaning job and were concerned that their boss would fire them if they were late. More importantly, while cleaning my stove, one of the cleaners removed the numbers/markings from the controls. She called me afterward and acknowledged what had happened. The damage resulted in me having to replace the stove at a cost of approximately $640. There were also several areas that were not completed as expected for the deep cleaning. The inside of light fixtures, closets, refrigerator, top of the refrigerator, washer,dryer and other areas were left uncleaned. I was also told they would not be able to mop one of the rooms in the basement. Before booking, I specifically discussed cleaning the window sills with Jade and was told they were included in the deep clean. When the cleaners were rushing out ,they told me they would not clean them. The boss told them "no" they've been there long enough. They need to leave. Jade later acknowledged that there had been a misunderstanding regarding what was included. She took full responsibility for it indicating that sometimes her understanding about things are different and she does remember that conversation. she also indicated that she will change her wording so that it's not confusing customers The owner kept insisting that Jade would've never said that to me again to make me be wrong when I was 100% right. Veve. Because the property was scheduled to be rented the following day, I ultimately had to hire another cleaner to return the next day and complete the job. I contacted both Jade and the owner in an effort to resolve the situation privately. Unfortunately, my conversation with the owner was extremely unprofessional. Rather than focusing on resolving the damage and incomplete cleaning, the conversation became confrontational, and I was told that because he did not like the way I was speaking to him, he would not do anything for me. I gave the company an opportunity to address the damaged stove and the incomplete deep clean, but the owner has declined to reimburse me for the stove or provide any refund for the portions of the cleaning that were not completed. He actually said that I have to be nuts to think that he was gonna pay for the stove. I understand that misunderstandings can happen, and I would have preferred to resolve this directly with the company. However, having to purchase cleaning supplies myself, hire another cleaner the following day, and replace a stove damaged during the cleaning made this a very disappointing and expensive experience. I would not use this company. Please read prior reviews on the lowest scale. All the stories are starting to sound very similar. Overall, the cleaners did have a nice personality and Jade was phenomenal to work with at the end of the day. The owner was very difficult and only seen it his way.

Didn't ever use nor need. I did call for a friend and was treated very nice. Professionalread more

Penny was extremely caring, compassionate, and knowledgeable. I highly recommend anyone needing…read moreassistance with a bond or court information to contact this agency. She was very personable and got back to me immediately when I had questions. Navigating through the process seemed alot less stressful with her help!! Thanks Penny!!!