Always delicious! Always friendly and helpful. Great variety (especially love the cinnamon…read morerolls). Love it!

The price was very cheap and the donuts were delicious, very moist and soft. I enjoyed them and…read morewould definitely stop again

Several times now when I order the Avacado Toast with Bacon ($4.39) in the drive thru, they never…read moreput the bacon on it. What a bummer! And the add bacon was expensive so they keep jipping me out of money. Do better Dunkin'

I went in to speak with a manager about a transaction that was pending. She honestly was busy…read morewrapping a Christmas box and could care less else and just act like she did not even care at all. I get to the register to purchase another drink. I tell the lady to please scan so that I can get my rewards and she said she couldn't because she already put in credit card but this is before I even swiped my card and last, but not least I get my drink the employee that was making my drink had the audacity to put her nasty hands on my ice and tap it down before she proceeds to put the lid on it.. the atmosphere was your employees talking among their selves after I told her to remake me another drink and for them all to look at me is absolutely the most unprofessional thing I've ever ever seen mind you I come to that Duncan at least 3 to 4 times a week to get drinks. Let's not talk about the sandwiches that I get from there. I have not posted about those because of the fact that they're hard as bricks, but I figured I would keep just buying drinks from there, but I think the lady tapping her hands on my eyes has done it for that location.

Food is always great. All of the personnel are friendly and quick with service! I've been many…read moretimes over several years and it gets better with each visit.

Service was fine. Friendly staff and reasonable service. Some people seem to like this place for a…read morelocal hang out. I barely knew it existed even though I pass by rather frequently. The only thing that will catch your attention when driving by is the roadside banner mentioning "Open Fridays from 4pm-8pm" -rather poorly designed sign because for years I thought this place was open ONLY Fridays 4-8pm. Today was Friday and I had free time, so I thought I would stop in. When I approached the door, I could see that they are open daytime hours, as well. But without the banner, I never ever would have noticed this place. Anyhow, I ordered Tom's Spicy Burger and a side of onion rings. Delicious burger but neither spicy nor a "Better Burger" -especially for the price. See other reviews for burger description. Kroger's "Private Selection" frozen burger patties taste better and the package of six patties is about the same price as Tom's Spicy. Still, it wasn't bad but it was definitely more pricey than spicy. The onion rings were delicious. I would strongly recommend them as I do prefer battered rather than breaded.They were perfectly fried, great temperature, and they were the highlight of the meal. The fried pickles appetizer was a total waste of $8. Always had deep-fried battered pickle chips at other places. Here? They take a dill pickle spear and slice it long-ways before battering the thin strips and frying. I truly thought they accidentally brought me fried string beans or something. The ONLY detectable flavor was the batter and the ranch dip with the faintest, barely existent hint of dill. I might drop in another time but after a nearly $30 bill for the three items and a drink just for myself, there are other places with a better value. Jackson's comes to mind and they know how to make fried pickles much better!

I usually only review non-chain restaurants, but I had to come here and leave a good one for this…read morestore! This Dunkin converted me into a Dunkin fan! It's always clean. Employees are high quality. The interior of the store is well stocked and the donut case is always lined with donuts. I've been many times lately since moving to Richmond and they never miss. Go this location and not the one on Sylvia. You won't regret it.

1st off, the store when the dark hair mgr is there seems to run great!! But I guess I've never…read morenoticed the cleanliness of the store until today 11-2-25. Also the staff is clueless and rude to customers. I went in round 9:30 to get 2 $6 special! Been easier to balance the national budget. And they still screwed it up ( my wife iced coffee) butter pecan with oat milk !! As I waited for my order, I noticed the kitchen staff kicking bacon at each other for fun!!i I also noticed 7-8 pieces of raw bacon laying on the floor as well as Eggs both fixed and raw along with sausage both fixed and raw and ppl Employee walking Thur it. I made mention to the gentleman ( guessing he was the supervisor) I was informed very rudely " they were busy!!!" Makes you double think how clean they are!! FYI they were not busy ( I've seen busy there as well maybe 3-4 cars in line ) so maybe need to rethink that Location due to cleanliness and rudeness and cluelessness of staff

There was about 8 min wait to be seated, and the place was maybe half full of hungry customer…read morewaited patiently and already serviced customers devouring the delicious BBQ. We waited about 15 min while our waitress chit chatted with another table before coming to our table. We placed our drink and food order at the same it. We also asked if she could clean our table because it was very sticky. She rolled her eyes and said ok. We ordered the Cuban sandwiche and BBQ Cob salad with smoked turkey and egg rolls. The salad was missing the smoked turkey, the cuban was on sourdough and we asked for a bun, we asked for BBQ sauce only and it had mustard and BBQ sauce. The waitress brought out a plate with sliced smoked turkey, no knife on the table to cut it. About 10 minutes later she brought out the correct sandwiche. Everything was delicious. Just wished the service was better.

Tonight, I ordered sliced turkey to bring home for dinner. If you haven't tried it, Sonny's has…read moresome of the juiciest sliced turkey breast that you can find. (We combined it with our own sides and had a 'Thanksgiving' style dinner in February.) Because I recently signed up for Sonny's Rewards and downloaded their app, I received a free appetizer. I decided to try their fried okra which was absolutely delicious! Okra was cooked perfectly and came with a side of ranch dressing which was a nice compliment. (It's not on their menu, but some fried green tomatoes with the same breading that's on the okra would be awesome!) Whether to-go, or dining in, the folks at our local Sonny;s always do it right and the waiters and waitresses are very friendly. If you dine in, order your fries extra crispy! Oh and they have the absolute best coleslaw!

Actually had an interview there and constantly kept receiving notifications reminding me of my…read moreappointment coming up, went there in person and apparently they had forgot to say they were no longer hiring? I received a text 30 minutes prior of meeting reminding me I had an upcoming meeting.

The waiter was good but the one child's pancake order we had took a little more than 30 minutes…read more.. only two other tables in the restaurant. We won't go back.

My order is never correct, food is mid at best, there's barely any food in the burrito it's mainly…read moretortilla compared to other location, once waited 2 hours for a mobile order even after reminding and asking staff multiple times that my food hasn't been brought out. online menu is never updated or able to order certain items. This is seriously the worst Taco Bell I've ever been to.

If zero was a choice I would.Incompetence at its finest. This is why I hesitate to use apps. Made a…read moreTaco Bell order for 4. Sent my wife and daughter to pick it up. When they got there, the person said someone picked it up. A guy in a yellow shirt had the confirmation number. I hate when people lie. TB does not have that which is part of the problem. I went back to confront and they admitted no confirmation but they asked him "are u Dan with the big order?" Guess what he said.. yup he said yes. And they said u had a diet pepsi and of course he said yes. And this is why leading questions are not allowed. It's not their fault and they cannot do anything about my $80 loss.

After work I stopped by for something to drink and was told they were closed. The sign says 24…read morehours. She was to busy talking to some guy to allow anyone to come in.

So my girlfriend accidentally left her debit card on the counter after purchasing what she needed…read more She goes back to get after realizing that it wasn't on her person only to find out that the clerk working tonight saw somebody grab it FROM THE COUNTER! Thanks to this moron said person paid for 300 dollars worth of bills! These people don't give a shit about other people's livelihood and are o my there to collect a paycheck! How in the hell do you not see a card laying right there in front of you, unless of course you DONT GIVE A SHIT! This place is fucking horrible!