I've done business here quite a bit, from buying a motorcycle to buying parts and having service…read moredone. Always been treated well while there. My only gripe was being told that a fairly common part would have to be back ordered and I wouldn't have it until nearly the end of the summer. I ordered it myself through an out of state dealer and had the part in approx. one week.

My first visit to New Castle Harley-Davidson in New Castle, PA was an Open House Event so it was…read moreslightly crowded. There were two parts counter guys that I overheard talking. The younger one was obviously hungover and stinking of stale booze, while the other was telling the story of how he smoked so much the night before that he was still stoned. To top it off, neither ever asked me if I needed help or even recognized that I was there. I will not return till they get respectable employees and ownership.

Terrible for service. They have me an estimate of 600 then charged me 1500. And wrote on the bill…read morethat I should have paid much more for additional repairs. Worst place i have ever done business with.

I have a successful shop in Monterey CA and these guys @ Point View have done nothing but help me…read moreout to the fullest. I have problems finding anybody to do quality, special machining or welding. I will never use anybody else in the future. Great job guys, I appreciate everything you do to help my shop stay successful...Cheers!

This is a great place to buy a car, the cars are clean and reasonable and Bob & Jimmy are great to…read moredeal with.

The individual on the phone actually hung up on me the second he heard the word Triumph. The call…read morelasted 13 seconds.

The best place to go for parts or repair. The owner goes out of his way to help you. Good prices…read more Just wanted to take a minute to thank you keep up the good work

Be careful when you order parts from here ! Make sure it's the right part because you will get half…read moreof what it costs in return . So called restocking fees , shipping and tax on shipping got me $ 67.00 return on $134.00 . Nice

Ordered a part for our Honda Dirt Bike. After getting home and went to fix the bike; found out the…read moremanager/owner ordered the WRONG part. After returning to the store to return the part and order the part again, they would not refund the part! Said the plastic bag that the part was in was opened and they WOULD NOT refund or take back the part; even with the receipt! And the part was only $4.00; yeah that's right, they would not refund $4.00, even after it was their fault for ordering the wrong part!

As an avid motorcyclist, and if you are too, you know that mounting/balancing a mortorcycle tire is…read morea super quick process. So I thought I would hit up the local motorcycle shop just 20 minutes from the house. I walk into Pitt Cycles shortly after opening and asked to get a tire mounted and balanced. Mind you, the wheel is off the bike and there is no tire to be removed. Just mount/balance the new tire I have on my rim. At first I was asked when was a good time to come back and have this done. I was hoping to get squeezed in now, not have to come back later in the week. After a bit of fumbling with paperwork, the gentleman thought he could accomodate me. So he wrote up the order and said it would be $75. I was like "Excuse me? How much?". Tax was probably additional. Did I mention the wheel was off the bike and no tire needed removed? Needless to say, I said "Nevermind!" and went elsewhere and had it done for $25. I can honestly say I will never take my bike to them for ANY service.

two years ago I developed a disease called Charcot which caused me to wear a permanent brace on my…read moreright leg .I thought my riding days were over .I love my Indian vintage and was faced with selling it .Mike and Bill the two owners of Pitt Cycle convinced me I could keep it and they could convert it in to a trike .Mike and Bill spent a lot of time working with me to develop a trike that was appealing and suitable to my needs .Merrick was the mechanic that did the conversion for me .I am going to tell you he did an unbelievable job ,it was a Hugh process and my bike was returned to me in perfect shape .He took care to not damage any of the original half of the bike while doing this major conversion .I received pictures on a regular basis from Devin their service manager which showed how careful Merrick was and the attention he paid to detail .He truly is an excellent mechanic who cares about what he does .Bill and Mike are good people ,there were no hidden cost ,there were no added cost .It was a good and honest transaction.If I could rate them as a 10 star rating ,I certainly would .