I went in today with my sister n law, & Lucy helped us & was so helpful & patient with us, she took…read moreher time, & made sure we were happy with our items, she was absolutely sweet. We found this location on TikTok we are from Joliet & drove over an hour just to come to this location, & it was definitely worth the traffic thank you Lucy for being so sweet, & super helpful

I went to this place to get a new battery put in my Movado watch. This was the first time my watch…read morehas ever gotten serviced. The lady that helped me told me that the person that would service the watch was not in and would it would take a couple of days. A few days later they call me and tell me that the watch isn't working with the new battery. I thought it was weird that it wasn't working since it was before the battery dies. So I took it to the Swap o Rama flea market and the gentleman there opened the watch and told me that they bent a piece that holds the battery in place. He said instead of removing the piece probably by removing the screws they tried to pry it out and in turn scratching the pieces and bending the piece. So he ended up ordering the replacement parts and fixed it for me. I wouldn't recommend this place. If you do happen to do business here be very careful because if they are doing this type of work, I can imagine where else they're cutting corners or deceiving customers. Whether it's with watches or gold jewelry that they sell or buy. I mean, I got my watch fixed at a flea market for God sakes.

Bought a pair of earrings here. Reasonably priced. Favorite shop in the area!!!…read more Highly recommend to anyone. Went in initially for engagement ring but couldn't narrow down exactly what I water. Bought the earrings because o couldn't resist. Highly recommend!!!

I made an appointment today to get an estimate for some gold that I would like to sell. I waited…read morefifteen minutes past my scheduled appointment with no one showing up to do the estimate and no explanation. This store advertises that they buy gold jewelry. Why solicit this business if you're not interested enough to show up for an appointment. It was a waste of my time and disrespectful.

Extremely helpful jeweler. Spouse surprised me with an upgraded piece from this jeweler which is…read moreamazing, superb, gorgeous, and fun! Later, we went back and they bought some gold jewelry from us. The sales clerks at this spot are awesome. They are very knowledgeable and are willing to share information, which is always helpful.

They recently reset my grandmother's engagement ring for me. Every step of the process was well…read morecommunicated and explained. I wanted it to be as similar to her ring as possible, with the center stone turned east west. In the first step they even noticed small details I hadn't caught, and were sure to incorporate them into the final design. am so thrilled not only with the final product, but with the entire experience. My biggest thanks to Emmett and entire team!

Small jeweler, family owned, quick, efficient, well done jewelry repair, at a competitive price…read more Forget huge places and get what you pay for; personal service.

Brought my teal sapphire engagement ring to a different jeweler first, and they told us it would be…read moreimpossible to keep the milgrain bezel if I wanted a thicker band. So glad I went to G.V. for a second opinion. They were able to keep the bezel in tact, and it was done within a week or so. (Left: Before. Right: After) They also resized it afterwards for free. Thanks Julio!

Went back here after a quality experience my first time coming in a few months ago, and again,…read moreCraig exceeded my expectations, worked within my borderline inappropriately quick timeline, and provided a 10 outta 10 customer experience. Craig didn't ask for a review but since he loved my dog so much, provided legit customer service, and in addition was fun to talk to, I didn't have a choice to follow up w/ my previous review. 5 stars, period.

Great service great repair price very friendly and knows what they are doing. Will definitely returnread more

Stanley Brown Jewelists are the best! The last two birthdays my husband has had me choose my…read morebirthday gift from them as we are very committed to shopping local. I had no problem finding things I liked, very much, in fact, they were perfect. We've bought jewelry for our daughters and our granddaughter from them - they loved them! Also, we were paying ridiculous prices downtown for our watch batteries, and Stanley Brown charges what they should - no marked up prices here for watch batteries! Thank you for being yourselves, friendly, smart, knowledgable and fairly priced! (and in our neighborhood!)

We wanted to support our local jewelers but we've had two bad experiences here…read more First, my wedding ring had grown a little too tight so I took it to get resized. They ended up charging $800 and over a month to stretch it out so big that the white gold band became super super thin and the ring flew off my finger. It was comically too big. As soon as they saw it on my finger they agreed to take it back down several sizes. But even with the attempt to fix their mistake the ring still swings around on my finger and the band remains tiny compared to what to once was. I knew the band would thin a bit but since they mistakenly doubled the amount it needed to be stretched I lost a lot of my wedding rings integrity due to that mistake. Even with that, when my husband lost his wedding ring we went back here to find a replacement. Big mistake. After looking at a bunch of rings in the store we didn't find anything in the style he likes that was also white gold. It was important to him to have white gold both to match my ring and also he explained to them he didn't like the various yellow shades of gold against his darker skin tone. The store suggested a more expensive option on special order. We paid up front. The ring came in over a month later and I was out of town for work during that time. My husband picked up the ring and was immediately disappointed but he didn't tell me about it. It was yellow gold. Had I been there I would have refused it, but he did not feel comfortable doing that so he took it home and by the time I came back from my trip, he'd already been wearing it and feeling like he could not return it. Now we have two wedding rings that do not match and that both of us are disappointed about all because of mistakes by the store. And that just makes me sad.

Their prices is good and very affordable. They have unique jewelry designs. The staff are very…read morefriendly and very patient too.

Went in to get my jewelery repaired and I was so happy with the results! Armen was so helpful and…read moretook the time to explain the process as well!

Family affair! This is so true when it comes to Stan and the M. Martin team! From helping us…read morecelebrate my sweet 16 with my first piece of diamond jewelry to the engagement ring my fiancé popped the question with! You won't be disappointed and if you're lucky maybe his adorable pups Mia and Zoe will be in! Update: we picked up our wedding bands! Stunning as always!

We originally purchased my engagement ring from M. Martin & Co. over 25 years ago. We returned to…read moreupgrade & reset the ring in another setting. As always, Stan's attention to detail is truly unmatched. What sets Stan & M. Martin & Co. apart is their dedication to customer satisfaction. He genuinely cares about the clients and goes above & beyond to make sure you are 100% happy with your purchase. If you are looking for high-quality craftsmanship, expert guidance, and top-notch customer service, look no further. I highly recommend Stan & M. Martin & Co.!!!