Office staff does not assist with insurance administration and ignores requests for information…read more Doc seemed pretty upbeat and would recommend him but for the miserable office staff.

I went to this business to have 2 implants Doctor Martin…read morewas the best , very calm and explained the process. I will definitely return to this office. Very clean, good customer service Just a little issue with the billing department at the beginning but fixed

I saw Dr. Gauthier out of the Lake Zurich office. I was very nervous being an older patient having…read morea wisdom tooth and other extraction. Dr. Gauthier has the best bedside manner. He explained everything, answered all my questions. Made me laugh. There was a chance of sinus cavity ruptured, but he assured me, he would do his best to not have that happen- it didn't. The procedure was quick (although I was put under). I followed instructions and had zero swelling, and minimal pain. I was healed for the most part in a week. Highly recommend.

From the owner: Welcome to Northwest Oral and Maxillofacial Surgery in Arlington Heights, Elgin and Lake Zurich,…read moreIL. Our oral surgeons manage a wide variety of problems relating to the mouth, teeth, and facial regions. Our doctors practice a full scope of Oral and Maxillofacial Surgery with expertise ranging from Corrective Jaw Surgery to Wisdom Tooth Removal. They also diagnose and treat Oral Pathology, Facial Trauma, TMJ Disorders, and perform a full range of Dental Implant Procedures. Call to schedule an appointment.

The staff, Genesis, Brienne (Brie), and others, were very friendly and welcoming, and Dr…read more Katsnelson was also polite, and he answered my questions. The Treatment Plan/Estimate showed many discounts, but I got skeptical about all the "IF"s, contingencies, and additions, even before new implants, so I went to another, , surgeon, who did my bone graft and sinus elevation 2 days later, and his out-of-Network plan/estimate was lower than Dr. Katsnelson's in-Network Estimate/Plan. Also, this office took a $3,000 deposit, which other dentists usually did not do before completing the treatment. I attached my Treatment Plan/estimate from Dr. Katsnelson for your judgement. Today the office manager, Elena, called me to follow up, address my concerns, and answer my questions, and she impressed me by her courtesy, patience, attention to detail, and common sense, so I upgraded my review to 4 stars. Thanks Elena!

I typically do not post reviews, but Dr. A. Katsnelson truly deserves a recognition. For years, I…read moredelayed having a tooth removed and getting a dental implant, even though my dentist had given me a "green light" long ago. After researching and looking for recommendations for a trustworthy specialist, I found this office- and I couldn't be happier with my decision. From my very first appointment to "graduation" (as the wonderful front desk staff jokingly called the completion of my treatment), everything was smooth, professional and thoroughly explained. Dr. A. Katsnelson is simply outstanding! He is so gentle and skilled that I did not need any additional pain medication throughout the entire process. The entire team is friendly, welcoming and genuinely cares about their patients. From the moment you walk through the door, you feel comfortable and well cared for. If you're looking for a professional, experienced, and attentive oral surgeon, look no further. I highly recommend Dr. A. Katsnelson and his exceptional team!

They did great work. I had my tongue tie cut. I am 48 years old. It was bothering me. I know…read morelonger have issues with it. So glad I went to see Dr Menis. Staff waa friendly. Billing was on point. You get charged the first day about $95.00 i think it is for consultation. Then when your insurance picks it up. Lehman and Menis office will send you a check of $95.00. I think that was the amount. Make sure to confirm your appointment through email and they might send through text message as well. Sorry, I can't remember. . I am very happy with my mouth now. Thank you so much. Doctor was funny too

My son had wisdom tooth surgery at Lehman & Menis. Dr. Lehman had a great attitude and his…read morestraightforward but humorous manner during the evaluation put my son at ease - which is pretty hard to do because doctors make him anxious. But Dr. Lehman answered all his questions patiently, made him laugh, and made him feel comfortable about getting his teeth removed. On the day of the surgery, the nurses and anesthesiologist were all very warm and kind, which really helped my son feel relaxed and at home. He had his teeth removed with no problems. I remember when I got my teeth removed (granted - a long time ago) I swelled up like a balloon, but my son didn't have a single bruise and barely any swelling so it was obviously very skillfully done. Thank you Dr. Lehman and staff for an experience that was as smooth as it could be! We appreciate you!!!

would come here again. I trusted Dr for procedure. very nice polite and informative :)read more

DR. NICKEL LITERALLY SAVED MY LIFE! Prior to him, my health had declined for 25 yrs, not knowing…read morethe cause. Several auto immune diseases developed, to where many days I couldn't function. I found out through Dr. Nickel, I had blood infection and bone infection/dead bone in my jaw (due to a failed procedure when I was 15 yrs old to remove a wisdom tooth). That oral surgeon (don't remember his name) neglected to inform my family he left a portion of my tooth in me which became very neurotoxic. Prior to Dr. Nickel, I found out from a dentist, 30 yrs after the failed procedure, the wisdom tooth chip was still in me. So, a 2nd surgery attempt was made to remove the chip, but the tooth wouldn't budge and was on a nerve. The nerves were wrapped around the tooth. Another failed attempt! I actually almost died the next day from the infection being stirred and pushed further in me. I then met Dr. Nickel, who took an x-ray and showed me I had dead bone in my jaw. No dentist ever told me / showed me this on the x-ray. I was nervous for him to perform the surgery, after two failed attempts from past surgeons and almost dying the second time, but he was confident and put me at complete ease. I was also taken aback by his genuine, humble demeanor. He is a very kind-hearted, patient man and is the "go-to oral surgeon" in the area for complex patients. The procedure was a complete success! I had a 3-month, 6-month, and 18-month follow up and everything healed beautifully. There was no nerve damage, and my energy came back, among other things. Thank you, Dr. Nickel, from the bottom of my heart. You are a good man. God bless you!

Had great experience with Dr. Adds. removal of wisdom tooth and another jaw tooth removal . No pain…read morefelt nothing during surgery. Very pleased with the surgery done and grafting. Quality of care was exceptional would recommend to anyone looking for caring doctor for oral surgery.

I'm so disappointed with the service I've received the past few weeks. Years ago, all 4 of my kids…read morehad their wisdom teeth removed by Dr. Ads at Oramax and everything was good for the most part. When I was told I had to go to an oral surgeon for issues with my 19 year old implant, I figured I'd go to Oramax being that my past experience was good. My appointment was 10/2/25 with Dr. Ads. I had an xray done and the Dr said I needed to have the implant replaced but being that he could tell how shocked and stressed I was about the situation, he recommended meeting with another Dr about possible laser treatment for the issue first. As I was leaving, I asked him if I could still get a quote/estimate for replacing the implant. On Monday 10/6, I called the office to ask if I could have the panoramic x-ray sent to me. Being that this is a big procedure, I just wanted to get a second opinion. I was told that I didn't have a panoramic x-ray, that it was a CT scan. I told her whatever it was that I had last Friday, can I get a copy of that. She said it would have to be put on a disc and picked up after 24 hours. I also told her I was waiting for an estimate and she said I should have that within a few days. On Thursday 10/9 I called to see if the disc was ready for pick up. The women didn't know what I was talking about. She looked at my file and said I had a panoramic x-ray and said it could just be emailed over (OMG, that's what I said the first time and I was told I was wrong). She did email that over. I then told her I was still waiting for an estimate since last week. She connected me to someone in the billing department. The women told me I would need an implant removal, bone graphing and implant replacement. She assured me that she would get me an estimate Friday (the following day, 10/10) morning. On Wednesday 10/15, being that I still had not heard from anyone, I called to leave a message for the dr. The receptionist asked what I was leaving a message regarding and I said I had questions about the implant. She wanted to know what the exact questions were. I told her I wanted to know the urgency to do the procedure and listed off a few more questions. She said fine and that she'd have the Dr call me. It is now Monday 10/20/25 and I have no received a quote OR a call from the Dr!! Very disappointing!!!!! I have read negative comments about the office staff many times but figured since the Dr is the one that does the work and he's always highly recommended, I'd continue to struggle through the difficulty with the staff. There's always a chance they didn't relay the message to him but at this point I'm pretty much done. I'd rather not spend thousands of dollars at a place where I feel disrespected.

With an incredible amount of pain from a wisdom tooth, broken under the gum line, I knew I was in…read morefor a rough time. I've been through this before after all. There was one major difference this time, I was referred to THIS amazing surgeon! The staff, from start to finish and front to back, are perfect. I was so nervous and miserable but after my consultation I felt much more confident. They got my prescriptions sorted out and prepped me for what to expect on the day of my surgery (1 week, a very quick turnaround). The actual surgeon is the BEST medical professional I've ever interacted with. No exaggeration. On the day of my extractions he explained everything that was going to happen and really put my mind at ease. They knocked me out so efficiently I don't remember even feeling funny, I simply woke up with everything done! Leaving, I received a take home kit with all the info I needed, an adorable penguin ice pack to use on my jaw, lip balm to help with dry lips, and a device to spray medicine or saltwater on the extraction sites. They also called the next day to check on my progress. With the promise that I could always call with questions or concerns, our business was concluded. Honestly, I'm so grateful for the care I received here. I'm also glad that I'm now a patient here, If I ever need a similar service there's no question I'd come back here.

Dr. Oltean is the best oral surgeon in our area by far! I have never encountered such a…read moreprofessional, knowledgeable and caring dentist. I can't thank you enough for all the great work!

Great staff. Awesome facility with modern design and modern equipment…read more I love the warmth of the front desk staff and all the crew in the back as well. Everyone was knowledgeable and explained everything in great detail, which established trust immediately. I like that they let me know what they recommended, but didn't push me to decide immediately. I left with just a six-month cleaning and will be back in to get some slight cavities filled. Highly recommend.

A friendly professional staff, Made a first time appointment…read moreeasily, also close to my home!! Met with Dr Zillow about implants ehich he explained in detail. I would recommend to friends.