Terrible customer service. During the height of the pandemic her hours were changed making it next…read moreto impossible for me to schedule an appointment. Would not extend my time period for my appointments, use it or lose it! I am told the Doctor is not very good to her employees! DO NOT WASTE YOUR MONEY WITH HER, so many other businesses that provide the same services.

Like many others bought a Groupon…read more Initially the place was disorganized, that issue did resolve over time. My biggest complaint here is their laser hair removal is absolutely pointless. You might as well throw your money down the toilet. The laser hair removal techs as nice as they were BOTH assured me that six sessions is all I would need and that that using two different lasers would indeed provide the best results. Overtime I kept saying the hair is growing back the same and they BOTH kept reassuring me that just wait until the sixth session for the full results. Well at the last and final session the tech tried to sell me an additional package and changed her tune and stated six sessions is never enough to see results! I reminded her of the previous conversations we had and she just stared at me with a blank look. This place makes promises they can't keep and is a complete waste of time and money. I have friends that have gone to different places and have much better results. My only advice is to look at the reviews of so many others on the so-called med spa and go someplace else; this place is a complete let down.

This was my first time coming to Face to Face and it was lovely! Do call and make your appt as it…read moretruly is appt only (she's a one woman shop) but you can make your appts in advance which was so convenient!! I got my eyebrows and upper lip threaded beautifully. Already have my next three appointments made!!

I had a lovely facial here , I was looking forward to the extractions portion , and was super happy…read morewith the results. The owner is incredibly sweet and professional. Definitely check it out, happy to have it in the neighborhood.

First time coming to this Medspa as a new resident to the area and I was happy. Joanna took the…read moretime to discuss everything with me even tho I am not new to injection procedures. She described how she likes to work and made sure I was comfortable. Highly recommend.

They are the best - from facials to Botox. Very…read moreknowledgeable and friendly. Booking is very easy. I highly recommend

The icing on the cake is Renata's assistant, Geena. Geena has exceeded expectations multiple times,…read morefiguring out how to get me in at the last minute. In addition, she was able to provide me with some additional advice on the Re-Medispa products and, thanks to her creativity, had me walking out feeling like I got a deal. Renata and Gosia pay excellent attention to detail, do not water down any products, and are passionate about her work because she is constantly training to improve her craft. The new Arlington Height facility has all the innovative technology and looks professional. I highly recommend this spa for any anti-aging procedure.

Renata is amazing at what she does! I got lip filler for the first time ever right before my…read morewedding and it was the best decision ever! She knows what she is doing!! Love love this place and Renata!!!

Such an amazing time! Olo was professional, on time, and…read moreboy, do we know how to get to your touch points very well. We had such a relaxing time. Go and see Olo, you'll be so happy you did! ‍

Great space and great massage! But I wouldn't recommend coming here if you haven't had a massage…read morebefore. I used to be a massage therapist and was still confused as to what they wanted. They never ask you any questions just open a door let you in and then close it. I was confused so opened the door and she says take it off. Ok now I know she won't be walking back in for a min and get ready and under the sheets. During the massage I felt comfortable and she gave me a quality professional massage. They have lots of other services and apparently a sauna which a tour would have been nice. Can't beat the price and quality so I will be back and perhaps try and ask more questions about the space.

This review is a long time coming. I have been seeing Shelly for years…read more She is simply amazing and has transformed my face, skin and overall body. The myopulse facial lifts and tones leaving skin texture hydrated and tight. The Infra Red body wrap is done at the same time I get my facial has helped the swelling on my knee after surgery. I book a package of 6 sessions over 2 to 3 weeks several times a year for keep up with a stressful world. I have found back to back over a couple weeks holds well. I am own a restaurant in the city and another in Arizona, Shelly is so kind at working around my intense schedule and the benefits of better skin is priceless. Thank you Shelly for making me feel beautiful

Today was my first visit here. I booked an InfraRadiant body wrap as it sounded intriguing. The…read moretiming couldn't have been more perfect, coming at the end of a week of bitterly cold weather and just when my skin and body were in need of TLC. I arrived to the appointment early and am glad that I did so that I could get into the appropriate mindset. As I was waiting to enter the treatment room, I encountered another customer who said she had been coming to Total Radiance Skincare for about a year, and said that the body wraps worked wonders--we bonded briefly over hip pain/extreme joint stiffness in this cold. I was in the wrap for about 45 minutes and especially liked the heated booties. It was hard getting used to the pulsing sensations on my abdomen, but hey, maybe that meant it was doing some good. My feet were nice and toasty throughout :) . Although it is not a magic bullet, as the wraps work best when combined with a healthy, low GI diet, I appreciated the relaxing and detoxing benefits, especially during this never ending winter, when simply getting from point A to point B is stressful in and of itself. A sweet bonus was the "sample" Myopulse facial that I received. I will definitely look into booking this treatment, as it helped brighten my skin tone and helped alleviate some congestion beneath my right eye. This business prides itself on its holistic, nonsurgical interventions, and this is definitely an ethos that I can get behind. I look forward to returning here and appreciate the relaxing, yet casual and unpretentious treatment environment.

This is my new skincare spot! I got a hydrafacial (they have a nice discount for first timers). The…read morespace is calm and serene. You have your own curtained off area for your treatment. They provide a robe if you'd like one as well as a comfy headband to keep your hair away from your face. Mareal did a great job. My skin is glowing!

The most amazing spot in the city actually visited there today to have some skin tags removed. The…read morespot is absolutely immaculate, clean beautiful bright smells good. The young lady the staff is amazing so professional, kind understanding and highly skilled exceeded all of my expectations. The skin tag removal procedure Was fast, easy pain-free, and smooth.

This is for laser hair removal: I'm so bummed :( It did not…read morelast! I have had my armpits and another area done by a different place YEARSSS ago & I still have barely any regrowth. It's amazing. Sadly that wasn't the case here. It hasn't even been a year, and it looks like I never received any treatments. Really disappointed that it came back, and didn't last long at all. It is very false advertising.

I had a very lovely laser session. The best is that I had to change my appointment few times and…read morethe institute was so accommodating. The whole session was extremely fast and did not hurt at all. The esthetician checked in with me throughout how I was doing. I liked it a lot. It's a very peaceful and relaxing atmosphere.