Doctor offered no instructions no teaching no sunglasses after pupils dilated no prevention seemed…read moreto me to be setting me up for unnecessary surgery.

Dr. Chung is an amazing doctor, I have been going here for many years now. Unfortunately I will…read morehave to say that the staff hasn't been the most helpful or supportive, especially in the most recent years, but I hate to give this office a bad review because the doctors have been great once you get to actually see them . I'm sure the staff is overwhelmed with all the things. But nothing a little give and take of Jesus grace can't fix.

My daughter was referred here by our optometrist, and from the moment we got into their office six…read moremonths later for her appointment, it was not a positive experience. The waiting room was a mess, there were 10 people at the desk with half of them wearing training tags yet hardly anyone was helpful. When we finally got called back after 30 minutes of waiting, the team member who took us to the exam room immediately said they can't even help us with my daughter's issue. This is after waiting six months to get in here, my optometrist sending notes on my daughter's issue, and no one catching that when initially accepting the referral but instead wasting our time. I immediately demanded a refund of the office visit copay we paid when checking in, and the billing lady at the front desk was confrontational and then went into an office where I'm assuming the office manager was and I could hear the office manager making all sorts of comments yet did not come out and speak with me. They told me insurance requires my daughter to be seen by an ophthalmologist to refer her to another specialist after all. No one knew what they were doing and the ONLY person kind enough to apologize or understand my frustration was the initial team member we met with. They charged us for an hour exam (which was only that long because of how long they took to get us back and all the back and forth; we only met with the doctor for 10 minutes at the most), they were not kind, they were dismissive and rude, made us pay for additional retinal images that my optometrist could have shared with them, and then we had to wait even longer to even see the doctor. Worst doctor's experience of our lives. And after a month of not hearing about her referral, when I called to check the status, both people I talked to were incredibly rude as well, did not apologize, and interrupted me multiple times. I would not recommend this place to anyone; the worst.

I visit the office often as I have macular degeneration. Doctor Kumar has treated me for cataract…read moresurgery, laser surgery, and 3 years of macular degeneration. He is the best and most knowledgeable and professional. I will not go to another doctor. He is always pleasant, and takes the time to answer my questions without rushing me. With my eye sight being ultra important I leave his office knowing I received the best eye care. His staff from the receptionist to the nurses are friendly and caring. I can't imagine anyone feeling otherwise unless they are having a bad day and rate CRI poorly.

I had cataract surgery at Carolina RETINA INSTITUTE with Dr. Kumar. I was very unhappy with the…read moreresults not real happy with the office demeanor. Overall, I would not recommend them to anyone you have choices and where you go go to Duke instead.

Dr. Bryan and his surgical team performed cataract surgery on my eyes some years ago. They were…read morekind, extremely knowledgeable, very professional and genuinely concerned and friendly! I highly recommend them!!

I've been a patient at Carolina Ophthalmology for the last several years (see my separate review of…read moretheir office). And I've been a glasses-wearer since, well, third grade. Growing up, I stubbornly refused to sport them and would only put them on when trying to read the clock -- or the chalkboard. (It's a wonder I graduated, really.) I was finally able to get contacts in high school (oh, happy day that was). But the worry of losing one in gym or remembering to pack eye solution for vacation and so on was always an annoyance. I wanted to have LASIK but it just really wasn't a financial reality until recently. Even better, the office was running a special that came to $1,000 off or so. I know you may be thinking: discount eye surgery? Eep! I've always been a patient of Dr. Scroggs and so when I had my initial consultation, it was my first meeting with Dr. Bryan -- the LASIK surgeon. I felt like I was in very good hands the whole time. Pam first talked to me about the procedure and then showed me a video. I had my eyes examined and a cornea scan done, plus a sit-down Q&A with the doctor, and was declared a good candidate for the procedure. The worst part of the whole thing has to be a tie between being forced to wear my old-prescription eye glasses for a month leading up to the surgery (not a vanity thing, but a practical thing -- I haven't kickboxed since March!) and having slips of paper put in my eyes for five minutes to test tear reaction. Yes, it's as uncomfortable as it sounds. Anyway, the good news is since :that's: the worst part -- the day-of is really easy, breezy! Be ready for some final eye scans, a shower cap and some Valium. Yes, you'll be awake in the OR (but it's only 40 seconds each eye. And was basically painless. Dr. Bryan talked to me the entire time, let me know what was coming next and encouraged me through the parts that might have been a little scary otherwise. Plus they give you a stuffed animal to squeeze! -- I remember in my valium-ed state being very disappointed that I didn't get to keep that 'gator). But I did get thorough post-op instructions and a travel kit full of eye drops. The doctor called me at 5pm the same day to check on how I was doing. And though it's only been 24 hours since, I can see better than I ever have. Had a follow-up today, and still no stuffed gator, but I did get a tee that reads: Guess what I'm not wearing? How cute -- and dare I say... yelpy. ps) I have some $200 coupons for LASIK that are good through the end of June. PM me if you're interested. If you've ever thought about having the surgery done, I swear, you won't be disappointed!

If I was only rating the doctors, I'd give them 4 stars. Unfortunately their business practices are…read moreseverely lacking. They have other offices in Wake County. I tried setting a follow up appointment up after finishing being examined. I didn't want to drive to Raleigh. They were scheduling appointments for the Clayton office 6 months out, the soonest. Glad I wasn't going blind. They also asked my wife to pre-pay her deductible for the visit. Found out her deductible was $60 more than a non-insured visit. She paid the non-insured amount much to the confusion of the lady at the desk. Finally, sitting in the waiting room for over an hour is not acceptable. No more follow ups for me.

My experience with Raleigh Ophthalmology was one of the worst experiences I have ever had. After…read moreseveral appointments and delays, I was finally scheduled for cataract surgery and at nearly the last moment, surgery was cancelled and told they were out of the "network". That is something that should have been known from the start. I'm struggling with my eyesight and having to find another surgeon. I don't recommend Raleigh Ophthalmology for anyone...

if you are searching for a great opthalmologist, Dr. Kiley is the answer. He is one of those…read moredoctors who ensures confidence through his competence. On top of that, it is clear that he has a true concern for his patients. He has been the eye doctor for both my husband and me through our adult lives. I appreciate the expertise and care he has given both of us, which is why I am writing this recommendation.