Kudos to Austin for his friendliness and getting me in my rental. Kudos to my GM Mechanic Ryan Gomolisky, dat dude knows his stuff and my truck is running really groovy! And Kudos to Trevor for his kindness, politeness and taking time for me even though he's a honcho. He really gets involved with the team effort. It doesn't go unnoticed. God Bless you all, preciate all you all did for me. I will be back for sure. You all make up a great team. read more

Dorsett Hyundai - Gator Blue Chevy - Car Dealers Near Me - Terre Haute, Indiana

Went in here to buy my son his first car, had one in mind, with $5,000 down payment, it was slightly older, and had over 120,000 miles. They told me they would not finance me for it because of the miles and proceeded to show me another car, which was newer than I had wanted to get for a first car, the sales person said it had been serviced that day and had nothing wrong with it, we noticed the passenger door had been damaged after test drive, and had them fix that, so that was resolved, but she assured me nothing was wrong with the car. I had voiced my concerns about having another long loan to pay on because the one I wanted to get was around $7,000 and with my down payment and being able to get financing I would have owed less. This one was $15,000 or more, when it was all said and done I owe $12,200, but since it's newer I went ahead and believed her that it was reliable, working good, and thought since it was a 2018, low miles, it would be a reliable car for my son, and we were able to come to an agreement with payments. Got home a few days later engine light comes on, tire pressure light comes on, power steering light comes on, fan motor is loud, message the sales person, set up a time to come in and have it looked at, they said they would work with me and help pay half and I pay half, I had explained, I work paycheck to paycheck. They charge me over $300 to look at the car, then gave me an estimate of over $5000 of things that needed fixed, including the thermostat, intake manifold, break pads, suspension, alignment, new battery, etc...I was so aggravated, I feel like I was taken advantage of, they just want to make money, they're just vulchers, they don't care about their customers, only about what money goes in their pockets. While we were waiting there one day when they had to fix the messed up door, another customer was talking about how he purchased a car from there and has been back 4 times, snd and he's had nothing but problems. I will never purchase from them, or take my vehicle there to be fixed, I do not trust a thing they say, after taking the estimate from Dorsett to mechanics around here, the manager had to go show all of his other guys and they laughed at how ridiculous it was that they were charging, and couldn't believe it. Don't buy from them, unless you want to just throw your money away.. read more

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Angel was informative and helpful. Thank you. (btw..the flashing lights in the pull in bay area for the new alignment system is concerning to me.) read more

I have purchased 3 vehicles from Dorsett. I have had no problems with getting into the service department for oil changes on the 2 used vehicles I bought. Everyone has been very courtesy. I just recently purchased a 2023 Hyundai from Brandon Ringwald. Which if you want an excellent salesman that is very courtesy, fun, and knowledgeable, see Brandon. He explained everything prior to my purchase. read more

Hmmmmm... I find it incredible when I go to a dealership and don't get acknowledged. I parked in front of the store, walked the lot looking at new Hyundai and preowned Honda and Toyota vehicles for about 10 minutes, and to my surprise NOT ONE sales rep walked outside. Hmmmmm... I suspect I was being marginalized as someone that can not afford a Hyundai or a car in general, or maybe they were just busy, and the empty parking spaces were due to the new car owners who filled the store buying new vehicles. I don't know, but I'm grateful to the Toyota dealership a few miles down the road who helped me with providing my sophomore college student son with his first car - a 2017 Corolla. Nice to get my son off on a good start with his ownership experience. read more

I had a great experience buying my 2020 Hyundai Santa Fe from Dorsett! Josh the sales manager was very informative during the entire process. I really wanted a specific color but the dealership didn't have it on the lot. Josh was able to find the exact one I wanted and have it delivered to the dealership for me! I won't purchase a car from anywhere other than Dorsett. read more

An all-around great new car purchase experience! Jared Alsman was a gentleman, not pushy at all. He was patient at answering my many questions and was very informative when I made my decision. He truly loves the product he's selling. read more

We bought our son a used car from Dorsett Hyundai a couple months ago. Before we'd made the first payment, we had to replace the tires and rims, which cost @$1300. They didn't inform us there was only 1 key to the car but said we could come in and have one made for $100. The 'free' oil changes are only available on certain saturdays and you can't make an appointment. Now, when the weather is cold, the blower in the AC/heating broke and another part also has to be replaced, which will be another $500. So, I not only will we never buy another car from any Dorsett dealership, we will also never buy another Hyundai. My experience with this purchase reinforced the reason people don't trust most used car dealers. I had hoped that going with a name that was respected in the community may make it a safe choice but I was wrong. read more

Bought a car for my daughter from Jody. Great service and great financing options. Thank you for going the extra mile for our family.

I don't think that Sara's Review is a good representation of the dealership. The labor rates at any dealer are going to be high. The fact that it is a foreign car dealer make the rates even higher. I was visiting from out of town while on a job interview and I did damage to the suspension on my mitsubishi product and Dorsett worked with me to get it fixed so I didn't miss my next appointment. I thought the prices were reasonable for that service. Since then I have also ordered parts from Dorsett's and had no problems at all with them. The Environmental fee may seem high but it depends what it was for. If you take certain parts to the auto parts store they charge you a core charge which is basically the same thing or a fee to dispose of batteries and tires. read more

Love the support, knowledge, and professionalism of the team at Hyundai. Josh is always so patient and kind. They'll always give you the time you need. read more

Eager to purchase a car thru this dealership and we requested that they email us an out the door price for a vehicle so we'd have it in writing before driving all the way from Indy to Terre Haute. It took three separate people over 24 hours to get this information to us. These people did not respond to emails or voicemails. I understand lots get busy but surely there are enough people on hand to process a simple request. I believe they lost our business because we're so frustrated with the lack of communication. read more

I am a US Navy sailor currently stationed in Italy. I had a 2004 Chevrolet SSR that I sold to this dealership using the KBB Cash Offer Program. I had to give my father-in-law a special power of attorney to sell it on my behalf. To be upfront and honest the actual selling of the car went through quick and fairly easy. Maybe too easy... The reason for my low rating is that they failed to read the full power of attorney statement and sent my father-in-law a check instead of depositing the money into my checking account. Obviously this is a much bigger problem because I am out of country and he cannot cash the check himself. To make matters worse now apparently for the next week and a half the entire accounting side will be on vacation and cannot help us. All of this comes after hours spent on the phone trying to get the payments organized and making sure they knew about the direct deposit. read more

I bought a 2008 Pontiac G6 we saw online on May 21. Told the car did not have any problems. That night the check engine light comes on! I have it looked at locally because we live about 90 miles from the dealer. Told that 2 of the catalytic converters need to be replaced. I call the salesman, Justin, and agree to bring the car back for his service dept to look at it. I drop the car off on Saturday May 26. On May 31 I call Justin because I have not heard anything. His service dept agrees it is the converter, but they didn't know they were bad when they sold it to me. Justin tells me he can take it to a mechanic he knows that can fix it much cheaper than they can at the dealer. Finally June 21, the car is ready. I drive over to pick it up on Saturday June 23 ( 4 weeks after I dropped it off) pay $300 and bring it home. That afternoon the check engine light comes on again! I call Justin, and he tells me he will speak to his boss and get back to me. It's been 2 weeks now, and I have not gotten called back. I've left him messages and sent a message to the used car manager, Brando Dorsett, and have heard nothing. Do not do business with this dealer. read more

so far, the online buying process is not good at all. I contacted dorsett with a list of specs and made an offer on a truck for about a thousand less than they had it marked for and they dont even respond. When they did respond, it isnt the same person, they must just hand out emails like "ups" in the dealership. Obviously that is a no-no as it should always be one point of contact. Let's see if they do something to change this review. read more

I highly recommend Dorsett. The car I bought is just great. I think that the value I received is exceptional. I would recommend this dealership to everyone. read more

Dorsett Mitsubishi scams people. I took a truck in and they overcharged me labor, they offered me $$ off but it was not taken off the invoice, but they did charge me a $30.00 "environment" fee, basically their garbage bill for the month. $30.00 times how many customers per day....THEY ARE SITTING PRETTY. Also the $80.00/hour they charge to fix something...they will simply charge you more hours than needed to make ends meet...poor things. I would NOT reommend this place. If I can give them negative stars I would. Good luck if you ever have to deal with the owner...you'll need it. read more

BUYER BEWARE! I have been buying cars for over 30 years and this place is by far the WORST BUYING EXPERIENCE I HAVE EVER HAD! The salesman totally misrepresented the truck I bought (polite way of saying he LIED). When they were to fix the noise in the front end as part of the deal, they only fixed part of the problem and when the "Service department" put the front end back together, they did it WRONG causing the front brakes to not function properly which in turn caused the rotors and pads to need replaced at my expense. They never did fix the front end noise and when they were made aware of the issues, I was told by the Sales Manager "we have done all we are going to do". Well, he got that right, I would let those clowns in that service department change the oil much less anything else. Lies and horrible service! Shop anywhere else but here. read more

This post concerns dorsett Hyundai of Terre haute, If your buying a car there you better bring cash because if you are financing they will sell your new car while you wait, my recent trip went just like this. I was jerked around for 2.5 days with no news on the progress of my loan except "were waiting on the bank to get back with us" while in the mean time those generic idiots working over there sold the car I was buying. When I got there the third day to see how thing were going it was the same ole' story "waiting on the bank" so I offered to provide my own financing. I asked for the full amount to "drive it home" and went to my bank, in which I was approved for the loan on the spot(thanks to First Financial Bank) when the bank called to see whom to make the check to they were told the vehicle was sold within the 15 minutes I was gone getting my own financing. Needless to say the spineless cowards and over weight manager had nothing to say but sorry, all I have to say is lucky my son was with me or it wouldn't have ended up with just a f%*k u and out the door. If a no star was an option the wouldn't have even earned that. Sorry so long but that's the story read more