I don't think that Sara's Review is a good representation of the dealership. The labor rates at…read moreany dealer are going to be high. The fact that it is a foreign car dealer make the rates even higher. I was visiting from out of town while on a job interview and I did damage to the suspension on my mitsubishi product and Dorsett worked with me to get it fixed so I didn't miss my next appointment. I thought the prices were reasonable for that service. Since then I have also ordered parts from Dorsett's and had no problems at all with them. The Environmental fee may seem high but it depends what it was for. If you take certain parts to the auto parts store they charge you a core charge which is basically the same thing or a fee to dispose of batteries and tires.

Kudos to Austin for his friendliness and getting me in my rental. Kudos to my GM Mechanic Ryan…read moreGomolisky, dat dude knows his stuff and my truck is running really groovy! And Kudos to Trevor for his kindness, politeness and taking time for me even though he's a honcho. He really gets involved with the team effort. It doesn't go unnoticed. God Bless you all, preciate all you all did for me. I will be back for sure. You all make up a great team.

My air conditioner unexpectedly went out in the middle of a multi-state trip far from home and I…read morewas fortunate to find Thompson's Honda nearby to help me, especially with temperatures in the high 80s. I am forever grateful for the excellent service and the care I was extended by service advisor Scott Foote and the Thompson team. In a time of need, he really helped facilitate the diagnostic evaluation despite their full schedule. When they didn't have the part needed, he personally assisted me in securing a rental vehicle through another dealership and helped ensure I had excellent service every step of the way, explained everything clearly and outlined costs with clarity and transparency. His attention to detail and compassionate care are second to none. I have never written a yelp review, but I wanted to give a shout out to someone who clearly goes above and beyond to help the customer. Thank you, Scott and team for your outstanding service!

I just bought my first HONDA CRV from Jon Bledsoe and it was such a smooth transaction from test…read moredriving to the very end of it. everyone was really nice and patient with me it was my first time purchasing a new car without my husband. They are good trusting people here.

My experience with Toyota of Terre Haute has not been good. I purchased my 2013 Toyota Rav4 limited…read morecar from Toyota back in 2017. The car now has 90,000 miles on it. We have taken the best care of it wanting it to last many years. In 2022 the paint started peeling off overnight in sheets on the top of the car. We took it to Toyota who told us they would fix it. They had the car 3-4 days and only repainted the very top of the car where the sunroof was. Last year the hood started peeling in the same way. I took the car to Scott's custom colors and he offered to paint it for $500. So I did the hood out of my own pocket. Now the back passenger door is peeling and I'm being quoted $2500.00 by several places to get this piece fixed. Toyota tells me the time limit for fixing this for them is up to this was a problem with the paint color blizzard pearl. It doesn't stick properly to the car. They have known about this issue for years. Many of their cars made before 2018 had this issue. Why didn't they paint the whole car when the issue began and I took it to them the first time or at the very least help me fix it now? I was told it would cost $10,000 to repaint my whole car. My car is basically ruined. Toyota has brushed me off. When I took the car in for them to take pictures, they told me they would get back to me within 2 weeks. They were going to check into fixing it. They never called and Fred the general manager of service never sent the pictures in. They arent interested in helping. We have bought 4 cars from Toyota of terre haute. This is the way they treat loyal customers. I like Toyotas but won't buy from this dealership again.

I reached out because they were the closest dealership that had the Solar Octane Tacoma that I…read morewanted. Jeff, the Internet Sales Manager, responded quickly and kept working after hours to get everything ready for me. When I showed up at the dealership the next day, the process was smooth and efficient, and they gave me exactly what I expected for my trade in. Overall I had a phenomenal experience!

Bought my first car here! A Mitsubishi Galant. Was a wonderful car with no problems throughout the…read morecouple years of owning it. Bought my second car here. A Jeep Wrangler. Have been driving it ever since!

From the owner: Very nice used vehicles. Family owned and operated for over 24 years. People at Gibson Auto Sales…read moreare very happy to help you get the vehicle you want and need.

I highly recommend the Dorsett car buying experience. They might be firm on their used vehicle…read moreprice but they will provide value by taking care of you. My previous car purchase was online at one of those big internet sites and they sold me a vehicle with so many issues so I was really scarred. Sometimes even at a local dealer, they just shove you out the door, pin a 20 to your collar and wish you the best of luck, with pre-owned sales, but we did not experience that. We also got some nice perks like oil changes, warranty, etc. that you don't always find with a used vehicle. It was late on a Saturday when we purchased and they said they had not had a chance to detail the car (even though it was really clean). They insisted that they owed us a full detail and said we could bring it back. Cam even found a tiny chip on the windshield when taking off a sticker and they took care of that too. We had one issue a couple of weeks after purchase with a bad brake sensor and they took COMPLETE responsibility, fixed it and did not charge me a dime. Cam is friendly and easy to work with and Nicole in service is awesome!

THOMAS MOORE, Service Advisor is the best. Mr. Moore saved me a great deal by diagnosing the…read moreproblem I was having with my Pathfinder. I was originally told the repair would be in excess of $3000.00. He found the real problem and charged me nothing. I will buy my next car at DORSETT and when I need service I will ask for THOMAS MOORE. Gary Walker Sullivan, Indiana 47882

VENT TIME!!!! I have bought 4 vehicles off of Terre Haute…read moreChevrolet and for the most part been treated well and have gotten good deals......UNTIL TWO YEARS AGO. I bought a 2009 Chevy AVALANCHE, good trucks. I know this cause it's the second one I bought from them. The check engine light came on before I even got it home. So I called them and they said bring it back "WE'LL TAKE CARE OF IT " right, for $300 they took care of it. And actually they didn't replace the sensor. Said I re-tested it and it was fine. Said he was glad he checked it again because to replace sensor he'd have to drop the gas tank. So 7 months later other messages started showing up on my dash. They said as long as they weren't blinking it should be fine. So a few months later they started blinking. I took it in for them to check it out. THANK GOD I BOUGHT THE WARRANTY!! They gave me a list $13,000 long that needed fixed. Hell I only paid $12,000 for the truck. The warranty covered $8,300 of the repairs, thank God or I'd would have had a piece of junk to pay for. The warranty didn't cover the brakes and they wanted too much to replace them, so I went elsewhere cause it was only $300 per axle and included rotors, (theirs didn't). The phone call I got made me soooo angry, it's going to be a bit more, he said due to the lines and master cylinder were RUSTED BAD!! I said okay, I needed to be able to stop! So now I have a new front end and new front brakes, rotors, master cylinders and brake lines. Now two weeks ago I find out.....IT'S AGAINST THE LAW TO SELL A VEHICLE WITH A RUSTED FRAME!!!! Why would I have found this out????? Because my strap that holds my gas tank on has rusted and the frame to hook it to is RUSTED!!!! I took it to 3 mechanics that said this truck has sat in water for a long period of time, like a hurricane or tornado or flood. They said it had to be like that when they sold it to me. THAT WAS THE REASON THE GUY AT CHEVROLET DIDN'T WANT TO DROP THE GAS TANK!!! There was nothing to reattach the strap to. As soon as I find a lawyer to take this case I'm going to sue their asses. Soooo WHEN YOU BUY A VEHICLE PLEASE TAKE IT TO YOUR MECHANIC FOR AN INSPECTION ESPECIALLY IF YOU ARE A WOMAN AND DON'T KNOW MUCH ABOUT VEHICLES. RANT OVER!!!!! FOR NOW.j $1350 to fix the issue!!!!

Would not recommend Terre Haute Chevrolet | New & Used Cars, Trucks & SUVs…read more Specifically Chris, Hollie, and James from the Service Garage Caleb's car sat in their service garage for 3 days with an issue with absolutely no communication from the service team whatsoever. Caleb would have to call for updates and typically they would say they would return his call and never did. Charged us to tell us about a problem that we already knew about even though it was a miscommunication on their part. Then was promised 20% off "for our troubles" and didn't even get that. When I called back to try and get the problem solved they had conveniently already left for the day. One of the worst experiences with a service garage. This business is an absolute joke. Wishing there was an option for zero stars!

I am new to TH my car had a light on brought it in terrified of what it might cost. They put me at…read moreease the oil change and tire rotation were very reasonable and I was back on the road in no time. Great staff, thank you!

I highly, HIGHLY recommend Dorsett Nissan ! We bought our first car from them three years ago and…read morethey were super helpful. Now three years later we were in need of a second vehicle and I knew I wanted to come here first. I found my dream car and they were able to set me up and send me home in it ! I couldn't be happier with the service and the care they take with their customers. I barely had the car home and I noticed a crack in the windshield. I figured they would tell me they couldn't help me since I've had it home a few days. Nope ! They are going to replace the windshield for me. They have also stayed in constant contact since the moment I started the car buying process. They have really gone above and beyond my expectations. 5 for sure !

last year around this time I took my 2009 Ford Mustang to mace as I have been for the last half of…read morea decade. The reason why, I thought we had built a certain level of trust between us. Man was I wrong. I was supposed to have exhaust gaskets changed out, oil change, tires rotated. It was a total of over 500$ which I paid in full at pickup. Well I took note of the tires before I dropped the car off, after I picked it up I noticed that the tires had not been rotated. I checked the bill and yes I was charged for it. So I went back in and Jordan called the tech over who worked on my car(which is precious btw) and this tech wasn't a tech at all he was a student or something that had worked on cars there before and they were short handed due to Covid? Well thanks a lot, if I would've known that I would've waited or taken my car elsewhere. When I pointed out the tire had not been rotated the tech explained to Jordan that he didn't have time? Jordan said to make an appointment to bring it back to have the work that I have already paid for to be done? Now that's a huge pain in my ass and by this g the one I'm not feeling it with the staff at Mace. So I made the appointment and reacged out to them via their web site. I got in contact with BradleyMace who seemed genuinely concerned and apologetic but the real Brad came out after a few emails and he really didn't give a damn about the shorty work done on my car or making amends. So Mace owes me money still to this day, now mind you I've spent a couple grand a year in their shop, didn't matter. I'm in the market for a new mustang, didn't matter. So I've taken my business elsewhere. Just the other day I was checking out my plug wires and noticed the exhaust gaskets literally exposed. On closer evaluation Mace never even hit the holes with bolts that are preset in the gasket itself. How this place is still in business I will never know. They do not give a hoot about you, your vehicle, your business, or your hard earned dime(other than finding a way to swindle you out of it). Never again and hopefully this will help someone out there not make the same mistake tgat I did.......trusting Mace in Terre Haute. Hey Brad, told you so!

Great car dealership. Bought a car and was out in 5 minutes. Best experience ever! Could not be…read morehappier with my new car!