Consistent high quality customer service provided by Erin and the entire team at Dos Carolinas Pearl store. I highly recommend Dos Carolinas to anyone looking to add style and quality to their wardrobe. Wide variety of custom fabrics. I'm looking forward to many more orders this year! read more

I went in to Dos Carolinas a month before Father's Day thinking I would find something unique for my dad. When I enter, I was not greeted and actually stood at the front desk staring at the attendant for a while before I finally said "I could use some help". Yes, she was busy with another customer but she could have at least acknowledged me. Having a personal history working in retail, that's what you do, especially when you walk into a high end custom shop. I end up picking a shirt off the rack because I didn't have my dad's measurements to make a custom guayaberas and all I wanted was my dad's name embroidered on it. I pay for the shirt and the embroidering which cost over $200 (whatever, my dad is worth it and the material was nice) and the lady (same lady that ignored me) said it would take 2-3 weeks for the embroidering and they would call when it was ready. 3 weeks pass and no call! I take time out of my schedule to go to the store to see what's up. No shirt. I tell the girl (new girl) I was concern d that my ordered wasn't entered because the original attendant didn't seem to really attend to me (no pun). She types some keys on my key board and says "yup you order is here, I'm sure it will be in by Monday, Wednesday at the latest". Thursday before Father's Day. Thursday, and no call. I go in yet again. Finally the manager is here to attend me. I explained my situation. She looks up my order and it's not in the system?!?!? Why would the previous girl from a week ago lie to me and tell me it was there? How was this over looked in the first place?? The manager assured me it will be ready by the next day and even offers to drive it to me the next day. I did finally end up with the guayabera but Dos Carolinas will never have my business again especially for something that's time sensitive such as holiday/birthday gifts, weddings or events. I gave them 2 stars because the quality of the shirt is nice and the manager did fix their wrongs and even offered to drop off the item with me, but not worth my stress or money really. read more

How do I love the let me count the Guayaberas. Custom made that is! That's right custom made guayaberas! You pick the fabric and she has lots to choose from. Whether you want irish linen, broadcloth, pinpoint oxford she's got it. Then you got to pick your color, white, blue, red, striped, camoflage, or anything else and she's got it. Next is shirt sleeve or long sleeves, pleats, pockets, no pleats, stitching the choices are endless. This place is fantastic and Caroline will take excellent care of you. So for that special person in your life head on down and get them a new Guayabera but hurry up or she won't have time to make it before Christmas read more

I convinced my husband to drive all the way to San Antonio to find a perfect shirt for a beach wedding 2 weeks ago. He made a purchase and JUST order a monogram....no alteration...no adjustment. They promise to delivery to our home in Corpus Christi on Thursday 8th due to our international travel plans for the wedding. The order was never delivered...finally they gave him an UPS tracking number....number never found in the UPS system. We are very disappointed with the lack of costumer service and frustrated due to last minute rush to find another outfit for the wedding. Driving to San Antonio to find another shirt.....very angry.... read more

Found out that they had UT guayaberas for men, so I decided to get one for the hubby. Even though he didn't want one, I could tell he did by the look in his eyes. Yes, they are a bit pricey, but who wouldn't pay to be comfortable and cool and at the same time showing your school colors. It's a one of a kind. Guayaberas are very common in southern Mexico and I could have gotten him one from there but this one is special, is has the UT logo. I'm sure that with time, after he wears it, he will thank me for getting it. It was money well spent. read more

Guayaberas are a staple for the men in my family. They make great gifts, and I'm pretty sure my dad has acquired enough over the years of gifting to have a closet-full. Most recently, I was on a quest for a Father's Day gift at the last minute, naturally. They still had enough of a selection for me to have a hard time making a decision between a few styles. From linen to nylon to seersucker, with embellishments or just plain, it's the place to get a well-made long lasting comfortable shirt for anytime of year. My dad's favorite part is that they can be dressed up or down, for any occasion. My brothers even all wore them in a wedding as groomsmen! I have to say, the lady who helped me was so sweet and patient, and let me take all the time I needed to come to a decision. They can keep measurements on file, so anytime you need something custom, they can make it happen. For Spring and Summer in San Antonio, guayaberas are a must-have! read more

I absolutely love the shirts that Dos Carolinas makes, and have always envied my friends with them. After moving to the 09 after graduating from college I decided to make the decision to invest in one of these beautiful shirts. On Tuesday January 19 2016 I had ordered a custom Guayabera in hopes that it would be ready for Fiesta. The process was simple and the young man helping me was very detailed oriented and provided great recommendations. After designing I was told that my shirt would be ready in 6-8 weeks. Overall the design of my shirt took less than an hour. Up until this point I was very pleased and had no complaints. I was very excited for my shirt, but even more excited to wear it at Fiesta! On Friday March 18 2016 I called to check on the status of my shirt. The lady who answered told my that she would return my call the next Tuesday to inform me of the delay. This was past 8 weeks and I was still not concerned as Fiesta was still a Month away. I never received a call the next Tuesday, and I had assumed that everything was under control. Finally today I called again to inquire about my shirt. The lady who answered was extremely rude and had quickly realized that she had forgot to tell me what was holding my shirt up. The rudeness continued after I asked what the hold up was. She quickly answered "We're out of that fabric", and didn't make any effort to provide a solution. At this point I realized that for the past 13 weeks Dos Carolinas failed to call or realize that the fabric I had ordered for my shirt was out of stock. I respectfully cancelled my order and was quickly hung up on. Now it's the week of fiesta and I don't have a Guayabera. I'm most upset at the way I was treated as a customer. As a purveyor of many bespoke suits and shirts I have never encountered such terrible customer service. Most employees should have the basic competence to apologize after realizing their company made a mistake. This "not my fault" attitude should never be encountered in a setting where I am expected to pay $200 dollars for a casual shirt. read more

Fiesta time = Guayaberas! If you want to skip the beer soaked t-shirt look of fiesta and graduate to a more elegant, yet laid back look, get a custom made guayabera. They locally make these shirts out of traditional or unusual (camouflage!) fabrics. For ladies, they can even make a dress inspired by this style of shirt (I was quoted an estimate of $200-225). If you do not have time for a custom order, they do offer a number of "off-the-rack" shirts. Call ahead to see what they have in your size. Follow them on Facebook to find out about their sales. Yes, the shirts are pricey, but it is great to know that they are being made right here in San Antonio and the quality and workmanship are outstanding. read more

I was working with this company to get Guayaberas for my wedding in September. Natasha was so helpful thoughout the process, even when for budget reasons we had to go another route. I am sad because I know these shirts would have been beautiful. Either way Natasha had great customer service and didn't make me feel awful when I had to change my order. I highly recommend this company! read more

Walked into buy a Christmas Guyabera and was Not greeted or acknowledged. Went over to The Sporting District instead . Their Loss . The Only reason they got one star is because I had to rate them to post this review . read more