The front staff is horrible specially the supervisor Addi. Now I understand why the staff aren't…read morethe best having to work with role model (Addi) that doesn't take care of her patients. Also don't bother going to their dentist. Peter lee is a horrible dentist. He did my cleaning in 10 minutes, messed up 4 of my teeth in the process. He doesn't talk either, he didn't even bother introducing himself let alone telling me what was going to be done that day. The worst part is that I've been calling in to do a grievance with office manager Aldo but he has been responding or his staff say he's a busy person and doesn't have time. The only good thing is my PCP Norma Hernandez.

Literally just got off the phone with a receptionist in counseling who tells me the totally wrong…read moreinformation regarding insurance, the after a bunch of bickering finally says they aren't taking new patients quite snotty really. She needs a different job. Literally said "well you called us" like that's your permission to be snotty?!? 430pm may 29

Chris. I am so sick I can not get out of bed. I try but I can't . please reinstate me . This is…read moreStella URIBE (714) 905-3880

This is the worst place to go if you need help. First the people at the front are rude and you…read morethink they would do their job and tell you what you need to bring before you get there instead of telling you to come on a Wednesday at 6:00 a.m. just to tell you that they can't help you and there's nothing they can do for you. They don't care about your well-being or your sobriety. It's hard enough for people to come forward and ask for help they don't need jerks to discourage them. I suggest if you don't want to use and want to be sober not to go there because you'll want to use after you leave this place. I'm shocked by the staff and I don't know why anyone would hire those people cuz they obviously hate their jobs.

I tried to contact Dr. Shivani Patel several times to schedule an appointment. The phone rings but…read morenobody answers. Finally, when they answer there was a lot of interference, many voices talking at the same time. I tried to tell them about my appointment. Nobody listen, in the end, I heard women laughing at me and in Spanish, they said "sigue hablando jajaja" and put me on hold without saying anything to me. I find this behavior very disrespectful to prospective patients. I was trying to make a review on their site. There is no way to do it. All the five stars' reviews are false. Very unprofessional people. Do not go to this doctor. The phone number is 714-626-8650 Providence in Fullerton.

I've been coming here to suite 35000 since I broke two of my Metacarpals in my right hand back on…read moreDec 10th. My specialist (Donald Bittner, MD) is really great. He explained everything in great detail and made sure I understood everything before I left. The ladies at the front desk are always wonderful and nice. Ready to help with any questions I had. And then there were the lovely ladies in the casting room. Hahaha i was never without a laugh before leaving that room. Nikki, Megan and one more I just don't recall her name. (Sorry) made me feel like I had been going there for years. Now I hope I dont break any more bones but if i do.... IF I do..... I will be coming here for sure. My only regret is that my hand healed way to fast. I'm going to miss this whole lot of fun great people!

Another bad experience. I'm unsure if this provider was an MD or a Physician Assistant. I walked…read moreout feeling unheard, unimportant and disregarded. Like always rushed my visit with 0 patience. He was also a bit irritable, and frustrated. Dismissive at my concerns and requests. I walked out crying. I will be changing from PC

Assembly-line office with medical assistants who gossip more than work. Both assistant and doctor…read moremessed up on my lab orders so I had to get my blood drawn for no reason. Emphasized that my orders were time sensitive, yet they never call back for results and never pick up the phone either. I work in medicine so I understand how busy and hectic the job is, but all I've experienced in this office is laziness and incompetency. Joke of a "family medicine" office. If you want more compassion and care for your children, then take them to the DMV instead.

Once again, I always give this urgent care 10 stars and above first of all, I'd like to give a…read moreshout out to Aramis in front he's amazing. He goes over and above for you very kind.. This urgent care you're literally in and out in less than an hour even when they're busy

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Deserves minus ten. I've had a dvt in the past which was treated successfully. Leg started acting…read moreup again so I was tested here with ultrasound. Here's where the minus ten comes in. Technition told me I had blood clots and not to leave. Came back in the room, told me I might not be able to drive. Came back in the room again, and told me to go straight to my primary's office and not to leave before I get seen for the clot. As I stated, I've been through this before so I knew how serious this can be. Got to my Drs office saw him and was told there was no dvt just surface clots in vericose viens that can't embolize. My primary is a good Dr. , He apologized for their screw up. I'd like to thank the technition profusely for scaring the crap out of me needlessly. Don't use this facility EVER.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.

Medical doctors are inundated with an overload of patients, so of course one's needed medical care…read morefalls by the wayside. I'm 74 years and have changed doctors numerous times because I am not only a holistic health care practitioner myself but also avoid medications unnecessary for me. I agree that in dire situations medications are needed for a temporary fix. Dr. Marisse is the first doctor who I so appreciate and the time spent with me on my first evaluation visit I have never experienced with any doctor. 1 hour wow! She truly is an asset to her professional she truly cares about her patients too, I have found my forever primary care doctor who truly understands what my needs and desires are, she get an A++ in my opinion. Her office staff is also exceptional too! Very professional and helpful! I would highly advise anyone looking for a doctor that has their best interest to go for a meet and greet with Dr. Marisse Herrera, you won't be disappointed!

프론데스도선생님들도 너무 친절하고 한의사선생님도 상담도 질문에 답변도 친절하게 잘 해주세요…read more 제 주치의선생님도 뵐 때마다 반갑게 맞이해주시고 무엇보다 환자의 상태에 민삼하게 반응하시고 치료에 필요한것이 무엇인지 치료방법을 찾아주시려고 노력해주세요. 이런 헬스센터가 오렌지카운티에 위치하고 있어서 감사할 따름이에요. ^^ 예약잡기도 수월한 편이라서 적극추천!!!

For the people that work here go above and beyond. Super nice people. Very clean. I just have been…read morevery knowledgeable.