bought two Geek Vape vape pens Monday Gal said if we had problems bring it back with receipt and…read moreguy wouldn't take it back and wouldn't give me info to talk with mananger they flat out lied to US ! literally never charged it not even once and was broke ! one works fine other does not he claimed they said something else but was promised something totally different! gonna have my attorney call them Monday morning ! you can't lie to people in a business and get away with it

First time coming to the shop and bought two disposable vapes, they were both defective right out…read moreof the packaging. The strawberry/melon/apple blinked with a dead battery and the blue razz sizzled and burned the coil on the first hit. I called them within just hours and explained the issue. The guy I spoke to was short with me and unfriendly saying "all sales are final there's absolutely nothing we can do, it's state law". He asked me if I opened them up and tried them in the store, that was never offered to me or suggested. I told him that I understand what he said about state law prohibiting the issue of a refund. However I just moved to the area and I'm trying to find my regular local vape shop. I said this is my first time coming to your shop and $20 wasted. Are you able to hook me up with a coupon/discount for my next visit or just anything at all? He stonewalled me and said absolutely not, that's the name of the game with disposables they are all cheap quality and made in China. I won't be returning and I will be sure to share my experience of getting bitten by Viper-Vapor.

Bought a disposable vape and when I opened it, it only had 85 percent. The selection is weak. The…read moreservice was ok, but the guy working wasn't too knowledgeable. I only saved a buck here.

as a business owner to another business your purchasers are very poor to deal with. Hard to…read moreunderstand over the phone and that's if they even answer you at all. It's very disheartening when I'm told i should be receiving a call and then never get it and then when I finally call I'm told to call back on a different day. This has been going on for three weeks so far. It's fine if you don't want my product honestly, just don't string me along. I feel sorry for the small artists who put their all into a product then have to deal with someone who could clearly care less about them and what their trying to sell. If you supposedly care so much about local artists wouldn't you try harder to make these people feel welcome to show there pieces. I can now see why so many start-ups would rather take their business ideas online rather than deal with large chains such as Mary Janes. Sincerely, swagstands.com

I really enjoyed the large selection and the friendly staff. They are so nice. However after 6…read moremonths as a customer, I've had quite a few issues that questions my commitment to Fatboy. I've had 3 disposable vapes that have failed after just a few days and was given no help to address this. No information on getting help from manufacturers. No offer of help which is their policy. Also. They don't get my preferred flavor and brand often I have called and requested them often but all I'm told is that they haven't come in. I appreciated the competitive pricing but I don't need cheaper as much as a unit that works completely. For this I recommend Fatboy as a standby secondary store but one should find a better store for consistency and better service. I'll update when appropriate.

Never coming here again. Bought Caliburn A2 pods 3 days ago that were defective and they can't do…read moreanything about it. $20 for 4pods that were all defective. Ridiculous. STAY AWAY

I received great customer service. They had the juice I was looking for in the correct mg and it…read morewas priced lower than other vape shops. I will definitely return to E cig vape shop on 104th Ave.

Great vape store! Always has a great selection and the staff is super friendly and helpful!…read moreDefinitely my favorite vape store in the Vancouver area.

Great selection, staff knows all products available and very helpful…read more Good quality products

I'm from out of town. They didn't have what I was looking for but we're super helpful directing me…read moreto alternatives. Gabriel was great. Thanks.

These guys know how to take care of their customers. They are always professional and willing to…read moreanswer any question you might have.

Dunno why yelp would tell me what to say, but this place is a great shop and local so support your…read morelocal business and buy your smoke needs from them. They have a great selection and service.

I found out this place opened not to long ago, and I am more than willing to take the extra time to…read morego out to this shop. All of the other places that sell pipes and cigarettes normally sell cheap garbage juice and vape products. I would recommend this place to anyone starting vaping, or anyone who has been actively doing so. Also everyone who is in there shows quite an excellent display of customer service. Every time I go there they are right there for me, making sure I find everything I want, and making sure I leave with everything I COULD want. They dont push you to buy unreasonable products, but better yet find your preference and make sure its suitable to your needs before you leave. I would tell anyone who capes or is considering it to check out this place.

Very knowledgeable on both juices and devices and accessories 1010110010101001101010110111010read more

Call ahead, apparently this business will randomly be closed during normal weekday hours. Waste of…read moremy time lol.

The owner is insanely kind, Patient and understanding. It's a cute shop with a fantastic…read moreselection. Support local, black owed business when your in need of more juice!