My husband and I have stayed at Bally's Lake Tahoe many times, and the main reason we keep coming…read moreback is because of the incredible people who work there, especially Patrick Teagues. Patrick is, without question, the best Casino Host and Player Development Manager we have ever worked with. He consistently goes above and beyond to make us feel valued, appreciated, and genuinely welcomed. Every interaction with him is professional, warm, and personal. Whenever we email to request a reservation, Patrick responds immediately and always asks if there is anything else he can do to make our trip special. His attention to detail, responsiveness, and commitment to guest service are truly exceptional. He has a remarkable ability to make every guest feel like a VIP. Bally's Lake Tahoe is our favorite casino destination, and Patrick is a huge reason why. He is the kind of employee who creates loyal customers and lasting relationships. Quite honestly, we would follow Patrick anywhere because of the outstanding level of service he provides. Bally's, please know what a treasure you have in Patrick. He represents the very best of hospitality, and my husband and I are incredibly grateful for everything he does to make our visits so memorable. Thank you, Patrick, for always making us feel so special!

An aging hotel that has been left to slowly fall apart…read more It's actually very sad to witness. In this massive property with over 400 rooms, you'll find outdated spaces, worn furniture, dark and dingy hallways, dirty windows, hard old towels, thin bedding, lumpy pillows, and beds on the firm side. Even the plants outside have stopped being watered and left to die. Ice machines are broken on multiple floors, so you end up wandering around to other floors in the hopes of one working. The indoor pool has a bit of a Hefner grotto vibe but is constantly packed with screaming kids. It's as if someone told management just to keep the lights on because nothing else matters. Prices swing wildly: sometimes just over $100, but on busy weekends they shoot past $600. Then they tack on a $27 nightly resort fee and another $20 for self parking. Truly delusional fees for what you get. I've stayed here several times only because the rooms are comped. I would never pay to sleep here. There are plenty of wonderful hotels, and even motels, in the area that don't charge bogus resort & parking fees. The online room photos are heavily filtered and don't match reality once you check in. A few positives: the rooms are spacious at over 400 sq ft, and some have minor upgrades like newer bathrooms. There's a Starbucks near the gaming floor, a spa and a few restaurants. I haven't tried them so no opinions there. Overall, this place desperately needs a facelift and real upgrades. Until then, the resort and parking fees should be eliminated. Bally's owners should know better.

Caesars took over the old Harvey's years ago, and recently changed the name. They've been doing…read morea complete remodel of the property, with just a few small things left. The remodel is beautiful. Shopping Lots of restaurants, ranging from high-end to food counters,(they have a Carvel! I haven't seen a Carvel ice cream place outside of New York. ) lots of gaming, lots of bars, and they have a large arcade area for the kids. It's all very nice. Harrah's is right across the street, and you can walk between the properties without ever stepping outside. I was checked in by PJ, so friendly, conversational, and helpful. She was awesome. I got an upgrade to a Lakeview room. It was more of a partial Lake view, but still it was nice. Even at full price, it would be worth it.... The room was very large, and clean. there was a full walk-in shower, the TV had a great picture with a lot of channels, and of course movies for rent, plenty of places to charge my gear, and the bed was very comfortable. I slept very well. There is a fridge, but no microwave. My biggest problem, is the nickel and diming. Unless you have "status", there's that ubiquitous resort fee. If you book with the Caesar's app/webpage, it is built into the price, other than taxes. Parking... if you are military or a veteran, you can get a military players card, and that will waive your parking fee. The room's mini bar. Six bucks for a 12 ounce Pepsi? 10 bucks for a small bag of pretzels or a snack size can of Pringles? And if you want something with alcohol, , FUHGEDDABOUDIT!!! Grab some snacks or whatever you want before you get here, and just use the fridge. There's even a dollar tree just a few minutes away. Finally, the Wi-Fi. Basic Wi-Fi, up to 10 MBPS is free, up to four devices. If you want enhanced Wi-Fi, it's eight bucks a day, per... Device.... I just stayed with the basic Wi-Fi. The speed was enough to stream video. Other than the nickel and diming, it was a fantastic stay. . If I could get a good rate, I would definitely stay here again. Thanks!

BAIT AND SWITCH I…read morehad 2 comp nights showing on my app. Headed 3 hours up the hill after a nice hike at Horsetail Falls. Figured the app was just having a moment and would just book in person (after all I had COMP NIGHTS). After numerous phone calls I was given other "offers" ranging from $119 a night to $29 a night, NOT INCLUDING RESORT FEES, ETC. What a waste of time!! Do better Caesars! You've lost a long standing customer.

We made reservations in January, to stay at the hotel for 10 days at a suite overlooking Lake…read moreTahoe....when we showed up in April, the tower where our room was supposed to be is closed!!!!???? So we were offered another upgraded suite at ground level...the room featured 6 guys outside the windows cutting cement, grinding stone, etc. SOooooo we asked for another room, now they put us in a regular room BUT no discounts are available, so we are paying for a king suite with a lake view, a balcony, refrigerator, etc......and staying in a shoe box room. UPDATE. We have received a line of credit on the room, which can be used for food and beverage for $150, and the promise of delivering on our original room tomorrow. Will maintain updates and review. They have delivered today on the room we had contracted for. It must be understood that the situation is out of the control of the front desk workers. We are all dealing with the remodel, incidentally the new rooms are all brand new and very nice. We will finish this post at the end of our stay.

This is the worst hotel I have ever stayed. The rooms were dirty and 80's style…read more They charge you for everything. I stayed 2 nights, paid over $600 w all those BS fee's added up. The parking was $30 p/day with hardly any cars in the parking lot, don't forget the resort fee. The hotel was being remodel and still charge for resort fee, when there is no resort activities. The gym was a joke, & the pool was closed. Most of the tables in the casino was closed or no one playing. There are some slots. I was watching people feeding the machine, just kept feeding it : no pay-out. (Is like hotel California, you deposit, but no withdraw.) The Nuggets @ Vegas is much better hotel. There's a lots of other casinos / hotels in the area with better accommodation w reasonable price ... Go stay there.

I've been lucky enough to stay at The Lodge at Edgewood Tahoe three times over the last four years…read more The resort is excellent; just shy of phenomenal. The champagne at check-in is a nice touch. If there's a line, sit by the fire in the lobby or the one outside while you wait. Rooms are good sized, especially the mini suites. Small things keep this from getting five stars: * No true desk area with plugs if you have to work * Lights in bathroom are dim making it harder to shave * Bed is very comfortable but pillows are mid Spa is very nice. I appreciate the steam room and the shared quiet room with snacks. The heated outdoor jacuzzi is epic -- I may have stayed in it for 30 mins. Massages are resort priced but excellent. Food is high quality and good variety. (Will review separately) Lots of onsite activities, especially during summer. Almost all of the staff are over the top friendly. Despite asking every time, I've never been able to get a late checkout. I guess they are always busy.

Having planned a trip to surprise my dad for Father's Day, I splurged and got a hotel room at the…read moreLodge at Edgewood in South Lake Tahoe. I had never stayed at the lodge before, but several of my friends have and could not recommend it enough. We had a ground floor two-queen bed room. Everything about this hotel speaks luxury. The room was spacious and had all of the comforts you could ever want: soft, plush beds, a large bathroom with ample vanity space, large walk-in shower, and massive bathtub. The grounds of the hotel are absolutely breathtaking and we enjoyed sitting in the Adirondack chairs on the beach watching the sunset over Lake Tahoe. I love that they offer fun activities such as board games and s'mores around the fire. They offer morning, yoga classes by the lake as well as lawn games like cornhole. The pool looked wonderful, although we did not partake. This is definitely a spot you would want to come if you were celebrating a wedding or an anniversary. And I intend to bring my husband here for our wedding anniversary in October!

Its not sleeps 3 or two bed. They lied. Heater was stuck in at 88 degrees. $1,000 for a week. I…read morechecked out the very next day. When I complained about my friend not having a bed they offered a blow up mattress for a $60 upgrade. Fan was broken, no coffee, phone was broken. Heat was off but not really off. We slept with the windows open. Waste of money. They lied about how many can sleep in the room. The ottoman bed was just a cot with cushions and the murphy bed was very hard and uncomfortable. I had to sleep here one night in this shit hole. Because by the time i got there it was too late to find a new spot. They had a coffee maker with no fucking coffee.!!!! Even the cheapest hotels provide coffee in the room to make coffee in the morning with the coffee maker like, how can you be so fucking cheap?

We recently stayed at Stardust Lodge in South Lake Tahoe. The room itself was clean, comfortable,…read moreand the location was excellent -- close to everything and very convenient. However, our experience was overshadowed by how management handled a serious incident during our stay. My husband was bitten by a dog on the property at this pet-friendly establishment. While we understand that incidents can happen, what has been most disappointing is the complete lack of follow-up afterward. It has now been two weeks, and no one from administration, HR, management, or ownership has contacted us to check on him, apologize, or discuss the situation in any way. We expected far more professionalism, compassion, and accountability from a business in handling an incident involving guest safety. Unfortunately, the lack of communication and concern left us extremely disappointed.

Fun for the kids to run time if the weather is not the best outside or burn energy…read more The arcade was just down the escalator to the left. Each kid got a $30 card with a $5 bonus. They played for about 45 minutes which is a good enough time. Games range from 1.25-$8(larger plush claw machines). After they used all of their credits they got prizes, which was fun for them to do. There are a few soda machines and dip n dot machines around. They also have frozen yogurt and Cinnabon around the corner.

The majority of the machines my family and i played were malfunctioning without any warning signs…read moreup. For 1-3$ a game, that's just not acceptable.

You have to Pay Over $20 Just to park to go Gamble. I Think…read morethis is Terrible Especially for Locals.

Had a wonderful time at the Marshall Tucker concert. Price were great, even the wine was reasonable…read morepriced. Harrah's always do things first class and this was no exception. I always enjoy the south shore room. Don't think there's a bad seat in the house

I have stayed here several times and would return again. I made some observations about the…read moreproperty and I will share them. It is not like a traditional hotel. No room service, no daily maid service. Limited flexibility if for some reason there is a need to change rooms. I was informed that it was due in part to folks reserving the time share rooms. Valet parking can be slow if it is a busy time period. Pretty on par with many properties. People do smoke outside in the courtyard/by the gondolas and if your room is above you will get a bit smoked out. I noted that the property is right on highway 50 so there is quite a bit of through traffic; bicycle, vehicle and pedestrian. The rooms were clean and if one gets the full suite (kitchen, living and dining area) very spacious. Close to shops and restaurants all within walking distance. Overall, a nice place to stay. Just be aware that it is not (by design) a traditional hotel as I mentioned.

The biggest positive about Marriott's Timber Lodge is the location. It's close to everything,…read moreincluding Heavenly Village, restaurants, shops, and the gondola, which makes it incredibly convenient and walkable. We typically stay at Edgewood when visiting South Lake Tahoe, but decided to try something different this time. Unfortunately, the stay got off to a rough start. We arrived around noon on Friday and were told our room was ready, even though official check-in is at 4 PM. When we went up, housekeeping was still cleaning and informed us it would be another 30 minutes. Later, the manager called to apologize and explained that we had been given the wrong room number. He asked for permission to have staff move our belongings to the correct room. While the apology was appreciated, it wasn't a great first impression and set the tone for the rest of the stay. There is no room service, despite having an onsite restaurant (Fire + Ice), which was disappointing after a long travel day. I also asked the front desk if they had honey so I could make green tea in our room and was told they didn't. For a Marriott property, that felt surprising and oddly basic. Housekeeping is not provided daily. There was no one to make the bed or tidy up during our stay. While we were told we could call if we needed anything, it still felt like a noticeable downgrade in service for a hotel at this price point. We stayed from Friday to Sunday, and the only complimentary item offered was a single homemade cookie, handed out individually. On Saturday, hot chocolate was available, but it was $5 per cup. Charging for hot water, cocoa powder, and a few marshmallows felt nickel-and-dimey, especially at a resort-style hotel. The biggest frustration, however, was the constant timeshare solicitation. Immediately after checking in, we were approached at the concierge desk and pitched a "promotion." We declined. Later that same day, we were approached again and declined once more. Then on Saturday evening at 7 PM, my personal cell phone rang with caller ID showing Marriott. It was the same person calling yet again to pitch the timeshare. While a gift card was offered, not everyone is interested in $200. Our vacation time is more valuable than sitting through a 90-minute sales presentation. After declining multiple times, the continued follow-up felt unprofessional. A clear "no" should be noted and respected. The room itself was nice. We stayed in a one-bedroom villa with a full kitchen, washer and dryer, living area, and a separate bedroom and bathroom. The layout was functional for families, with two TVs and a sofa bed in the living room. However, the sofa bed was extremely uncomfortable and made sleeping difficult, especially after long days out. There was a simple welcome note in the room, but no other welcome amenity. We weren't expecting much, just a small thoughtful touch. The property does offer an outdoor heated pool and jacuzzi, open from 8 AM to 10 PM, which is a nice amenity for families and for unwinding after a day out. Checkout is at 10 AM, which feels early. Many comparable hotels offer at least an 11 AM checkout. In our case, by Sunday morning we were so eager to leave due to the overall experience that we checked out at 8:00 AM. We genuinely couldn't wait to go. Overall, while the location and room layout are strong, the lack of basic hospitality, repeated sales pressure, limited housekeeping, and early missteps made this stay feel more transactional than relaxing. For the price and the Marriott name, I expected a far more polished experience. We would not choose to stay here again.