We stayed here last year for the first time and decided to return this year. Rooms are remodeled and very clean. Pool is nice and lots of areas to lay out. Since last year a sports bar opened, which was very cool, tons of screens and great food and drinks. We rented three rooms and only one had an issue with the keys, but once that was worked out everything was fine. Close to everything so you really can get by without even driving. Everything was great and we will return next year! read more

Located on Stateline is The Golden Nugget. They completely remodeled this hotel! The rooms are beautiful! Bathrooms are really nice now! The new restaurants are nice! Everything is awesome! *The only down side is it took us almost 2 hrs to get our room. The first 2 weren't clean at all and weren't even ready. Finally the 3rd was. We came from 6hrs and booked a week and they couldn't get us a room, even though they were giving everyone in line a room. My 5 yr old had to go pee and had to settle for the bathrooms below. This isn't acceptable. We come every year for a week and this is how we are treated. Unreal. Would've been a 5*. Very disappointing* read more

See all

I wanted to make our 20th wedding anniversary special, so I decided to book our stay at the Golden Nugget. Unfortunately, our experience was very disappointing given the expectations we had for the property. When we arrived, I noticed that the trash can still contained garbage from a previous guest. There were also noticeable stains on the floor. The balcony sliding door opens properly, but it does not close as it should. In order to close it, I have to lift the glass door off its tracks, which is clearly not how it is intended to operate. The most concerning issue was with the towels. Before taking a shower, I noticed that one of the towels had a stain that appeared to be fecal matter. It was extremely unpleasant and raised serious concerns about the cleanliness and inspection of the room. I immediately notified the front desk and requested clean towels. Approximately an hour and a half later, I was still waiting for them, meaning I had not yet been able to take a shower with clean towels. What makes this especially disappointing is that the room itself is very nice and has a lot of potential. Unfortunately, the cleanliness and maintenance issues significantly took away from what was supposed to be a special 20th anniversary stay. I'm disappointed to say that, based on this experience, I don't think I will be staying here again. I hope management takes these concerns seriously, because with better attention to housekeeping, maintenance, and guest service, this could be a much better experience. read more

I'm giving ZERO Stars! I booked a hotel stay from Sunday-Tuesday. We had issues upon check in. We had an email stating that we can check in early and to go in the VIP Lounge upon check in. When we arrived, the front desk clerk gave us attitude. She told us to go wait in VIP, well she was busy and after ten minutes, that person tells us we need to wait three hours before we can check in! We finally get checked in. We had a room in the Renovated Sunset Towers. There was only one working elevator and the line was quite long. We get to our room, it was newer than the Heavenly Towers room we've gotten before. We had an ok experience until I woke up the next morning with bug bites all over my legs and arms. My daughter was first to notice it. She was wondering what happened because I had red spots on my legs. We didn't want to stay any longer and I called front desk to tell them my situation. The operator told me that I can check out but to not to go to front desk to tell them what happened. She told me that she was going to let management know and that security will be on their way to file a report and take photos. Security came and filed the forms and took photos. I only heard from management once stating how sorry they were and they would get back to me. I think I've waited long enough and it's piss poor management. I'm sorry but I used to really like this place and it's the first time I've come across this kind of treatment while staying here. I swear it's got to be fleas in the room since it was mainly on my legs, ugh! read more

See all

Quick overnight trip to Tahoe left me with limited options for room bookings. Caesar's, Harrahs and Bally's we're all well over $400 a night. I found a king renovated room at this hotel for $250 so I jumped on it. Not going to lie, reviews made me extremely nervous but I was pleasantly surprised. The renovated rooms on the 6th floor were great and the pool looked nice but I didn't get a chance to dip. The hotel itself is nice and check in was quick. I'd def give this place another stay in the future. There's also a Saltgrass steakhouse on site which I want to try as well as a nice upscale restaurant called Mastros we passed by. read more

See all

Nice clean and bright casino. Not too smoky. Not too lucky. They have plenty of slots, poker machines and table.games. read more

See all

The only thing this place has going for it is the location, which is perfect. The rooms, even in the new tower need help. The sheets on the bed smelled like they stayed in the washer much too long - mildew like. Despite multiple requests, they will not turn down your room. I resorted to leaving the trash outside the room in hopes they would get the hint. The front desk is understaffed and frazzled; I get the feeling they're not used to a large quantity of people (we were in town for an athletic event). read more

Golden Nugget Lake Tahoe - Front of hotel - Hotels Near Me - Stateline, Nevada

The room itself was excellent. It was spacious, comfortable, and had a beautiful view. Every front desk employee we actually interacted with was friendly and helpful. The woman who checked us out in the morning was especially outstanding. Unfortunately, the hotel's operations just weren't on the same level. When we checked in, our room only had bath towels. We called asking for hand towels and washcloths. Then we called again. Then again. Then one more time. Four phone calls over about four hours...and when someone finally showed up, they brought us three more bath towels. We never did get any hand towels or washcloths. The Wi-Fi was up and down all day and was pretty unreliable even when it worked. We left our Do Not Disturb sign on until around 11:00 a.m., removed it before heading out for the day, and came back to find the room had never been cleaned. The self-parking was another frustration. Neither our room key nor the parking key ever worked at the exit gate, so every time we left we had to use the call button and ask someone to raise the gate. The last straw came on checkout morning. We took one load of luggage to the car and came back for the rest a few minutes later, only to find our room keys had already been deactivated. We went to the front desk, but there wasn't anyone there. Security couldn't help and told us someone should arrive in five to ten minutes. It ended up being about twenty minutes before anyone showed up. While we were waiting, another couple came down because there key didn't work on the parking garage and no one was there to let them out. They were trapped. None of these problems alone would have ruined the stay. Together, though, they gave us the impression that the hotel is struggling to provide good customer service That's unfortunate, because the rooms are genuinely nice and the staff we met were excellent. If management can get the day-to-day operations running as well as the property itself, this could be a really good place to stay. read more

Golden Nugget Lake Tahoe - Beautiful view of the lake from our balcony - Hotels Near Me - Stateline, Nevada

See all

I used to stay at Caesers and Harrahs but the service at Golden Nugget is amazing! Your play is appreciated there and you are rewarded for it by people and not just a kiosk. My favorite place to eat is Oyster Bar! Linguine and Clams are to die for! They have suites and rooms with balconies. Talk about the ideal slow start morning enjoying the view from your balcony. Overall I highly recommend Golden Nugget both Lake Tahoe and Vegas! Your rewards are available at both locations and the other locations not to mention your comps can be used at the Landry's restaurants nationwide from what I know. read more

We loved our stay at the Nugget in South Lake Tahoe! Check-in was a breeze, and parking was only $12 a day, which was very convenient. We got a really nice room on the 12th floor and really enjoyed our stay. The location is super convenient, and having several really good restaurants right inside the hotel made everything even easier. Overall, we had a great experience and would definitely stay here again! read more

Golden Nugget Lake Tahoe - View from room - Hotels Near Me - Stateline, Nevada

There should be different pages for different amenities because I have to say the hotel room itself exceeded what I expected. Especially on a July 4th holiday. I knew I booked an old tower room so I expected a dark cave with bugs and dust everywhere, leaking water, gross smell. Lol none of that was the casse. You can't help people stomping around above you but luckily they waited until after 8 am. The room was large and clean and the bed was comfy. Windows opened looking across 50 over to Ballys side, but it was quiet. Front desk ladies weren't that friendly but were laughing with each other. My problem is with the pool area. I paid 165$ for a daybed because the website said chairs would be 75$ so why not pay more for a padded bed. Turns out nobody had to pay for chairs. The pool wasn't that busy at 10 am with no music and ambiance was odd so we left our stuff and went to eat breakfast. We came back and still no music. When I inquired about why the music wasn't playing we were told the speakers were broken. On 4th of July... for America's 250th. Around 1 pm I asked again about the music because... I didn't pay this much money to just listen to kids splash around and scream. I was told a band was supposed to come soon. That never happened. Around 2 someone decided to turn up the music on one speaker that seemed to be working. Vibes were better at that point but still pretty bad considering it was only coming from one side of the pool. Drinks were terrible. I asked for a lava flow, a very common pool drink but got some type of guava mango pineapple coconut mixture. If you don't have the ingredients it's ok to just say so. Anyways the biggest disappointment was the amount of money I paid for expectations not delivered. I already paid 400$ for the room.... Knowing nobody had to actually pay for chairs was a slap in the face because we had our choice of chairs when we arrived at 10. I definitely feel like that was fraudulent advertising. read more

See all

This is the old hard rock hotel where I have stayed previously. Same tower etc. The upgrades and remodel is incredible. You can see it in every touch. It is decorated in dark/ neutral hues. The staff is all friendly and helpful. I will review the restaurant separate. read more

See all

It took almost two hours for us to check in. Very unorganized and the service was horrible. We were even locked out of our room due to their error stating that we had not paid for our second night. The only thing that we liked about the resort was the steak house ( Saltgrass steak house) very good. read more

We came here to watch the NFL Season Opener. They are doing a lot of remodeling and there is construction everywhere. We were looking forward to eating at the Oyster Bar, but it was closed. We checked out the sports book, but it was more of a restaurant then a sports book. You couldn't sit in there and watch then game unless you had a booth reserved and you were ordering food. The other seating was at the table games around the bar and that was all taken too. My husband also said the vibe wasn't what he was looking for so we left looking for a casino that had open seating and a better vibe. There was another spot we found in the casino to sit, we found a table behind a bar between the bar and the slot machines. It had just freed up so we grabbed it, but the wrong game was on tv and there was no sound. Maybe after they are done remodeling the set up will be better. read more

Worst hotel experience ever. We originally booked a standard room, but when we checked in, we were given a room with two queen beds instead. We tried to stay positive, but as soon as we walked in, we noticed how dirty the room was. There were Cheetos behind the bed, the toilet was filthy and had to be flushed multiple times before it would work properly, the bathroom was small and dirty, and the entire room felt unclean. Unfortunately, that wasn't even the worst part. My husband laid down on one of the beds and kept saying he smelled something like feces. At first, I thought he was overreacting, but after he mentioned it again, I decided to check the mattress myself. As soon as I pulled back the sheets, I was hit with an overwhelming smell of poop. The mattress had clearly been soiled, and my husband had been lying on it. We immediately packed our bags and went downstairs to let the front desk know what had happened. Their response was disappointing. They simply told us they weren't the manager and there was nothing they could do. We understand they may not have had the authority to resolve the situation, but a little empathy, an apology, or an effort to help would have gone a long way. This level of cleanliness is completely unacceptable, and the lack of customer service made an already awful experience even worse. We are definitely not staying here again. read more

See all

8/2025 an overnight stay for a Dave Matthews band concert. Heavy construction and remodel in process. Valet parking is absent. Elevated prices. It was clean. The BIG NO GO WAS THE BED BUGS IN 1029. THATS RIGHT WE BITH WALKED AWAY WITH BITES. NOT ACCEPTABLE. 8/2025 stay. Will not repeat until the property is in order. read more

See all

Golden Nugget is a smaller casino across the street from Harrahs. I was charging my vehicle for the way home and decided to stop in and play some slots when my vehicle charged. Pretty empty inside, only about 2 others. Very clean inside and construction was going on. The staff was all very nice and asked if i needed anything vs other casinos with no customers service. Many slots and a few table games. Nice location to stop and play and i came out a winner too! Definitely be back again. read more

Golden Nugget Lake Tahoe - Favorite game, Rakin' Bacon ! - Hotels Near Me - Stateline, Nevada

Apart from the super slow check in and how far our room was located, our stay here had no hiccups. We got a room with King sized bed and it was spacious enough to still have a crib on the side. The crib they provided was the small, for travel type. It served its purpose so I wont complain. We opted for the newly renovated room just because it looks nicer. The only downside was it doesn't have a bathtub. Even though the hotel was located towards the end of the street, it's still convenient enough since the shops and restaurants were still within walking distance. There's a small casino downstairs and some restaurants to choose from. We ate at Saltgrass Steakhouse on our first night and had a good time. The water bottles in the room were not totally free though and the ice machine on the hallway was not working. read more

This was a very nice place to stay for the 4th of July weekend. Got to see fireworks from room, had a great view of the Lake from room as well. Service and friendly staff, helped with all requested needed. Great gambling options, tables, drinks and restaurants. My only gripe was getting my room right next to the elevator, ice machine and room service supply closet. Loud and drunk hotel goers at 3a-4a walking loudly n hallway, 8am traffic waiting for elevator that's loud and the cleaning service in the supply closet playing music around 8am are my only setbacks here. Next time, will make sure we are away from the middle of the floor where it gets loud at all the wrong times. But would return for a room further down the hallway. read more

Golden Nugget Lake Tahoe - Room fireworks - Hotels Near Me - Stateline, Nevada

See all

It's what you would expect. Not too exciting. A place to sleep, but not a getaway location.

This is the worst hotel I have ever stayed. The rooms were dirty and 80's style. They charge you for everything. I stayed 2 nights, paid over $600 w all those BS fee's added up. The parking was $30 p/day with hardly any cars in the parking lot, don't forget the resort fee. The hotel was being remodel and still charge for resort fee, when there is no resort activities. The gym was a joke, & the pool was closed. Most of the tables in the casino was closed or no one playing. There are some slots. I was watching people feeding the machine, just kept feeding it : no pay-out. (Is like hotel California, you deposit, but no withdraw.) The Nuggets @ Vegas is much better hotel. There's a lots of other casinos / hotels in the area with better accommodation w reasonable price ... Go stay there. read more

Appreciate that they allowed us to check in 45 minutes early but that's about where the positivity ends. The casino and hotel are currently undergoing renovations. The room we stayed in appeared to have been renovated already but it was still in disrepair. The toilet seat was nearly falling off with very loose hardware. The heat lamp and vent fan in the bathroom were inoperable. The peep hole in the door to the hallway was missing it's cover with no other way to block it. Thankfully we were on the tenth floor because the sliding door to the balcony was nearly impossible to get to lock. Their resort fee was 31.86 after tax and they don't include parking in that fee which was an additional 22 even for hotel guests. When we went to leave our key card to get us out of the gate and off property didn't work and we had to call the front desk. Overall, I feel our stay was way overpriced. read more

Golden Nugget Lake Tahoe - Lake view balcony from the tenth floor. - Hotels Near Me - Stateline, Nevada

We had a horrible experience at this hotel. The hotel mistakenly cancelled my room--that I had paid for--4 days before my trip. I did not request a cancellation and still have no idea how this happened. To re-instate the reservation, I had to be charged the same amount again. They informed me I would receive a refund in 3-7 business days from the initial payment. I did not receive a refund, nor any confirmation of a refund from the hotel. Upon reaching out to customer service again after the 7th business day, they couldn't find any note of a refund. I had to report the double charge to my bank as fraud. Now onto the actual stay...our room was disgustingly dirty. There was a thick layer of dust along every surface in the entire room. It looked like the room had not been cleaned in weeks. Every piece of bedding and every single towel was filled with static. After just sitting in the bed, you would get shocked by anything you touched. There are no outlets near the bed and very minimal outlets in the room at all. Our room was supposed to be directly across from the other room in our party, and instead it was down the hall. This was after several confirmations from the hotel that it would be directly across. When we booked this room, there was a special going on for a $25 food and beverage credit per room, with 25% off the bar at the hotel. We did not receive this credit, nor did we receive any discount at the hotel. This advertisement for the credit and discount was also a complete scam. Prior to this hotel switching from Hard Rock to the Golden Nugget, it was one of our favorite places to stay. After trying it out post-switch, we will never be staying here again. read more

See all

We booked a two night stay here using our free night credit and were asked if we wanted a balcony view room for an extra $40 a night. The room we got had a balcony that was not accessible and view blocked by the scissor lift installed for the construction going on. We went back down and asked for a different room and there was none available of course because it was a weekend and they were sold out. We were able to get the charge taken off and stayed there. It should've been our sign to leave. The neighbors to left us were obnoxiously loud both nights around 1am until about 4am, so yeah the walls are paper thin. The only good thing about this hotel is the Oyster Bar. read more

Golden Nugget Lake Tahoe - Our "balcony view" that they charge an extra $40 a night for. - Hotels Near Me - Stateline, Nevada

The first night we said here we staid in an older room that smelt horrible. The rest of our trip we staid in the new built tower on the second floor with pool view. The rooms are nice big vanity nice shower and pretty decor. The new pool is ok just missing a hot tub. Was hoping the maids would make our beds but all they did is take the garbage out. read more

We checked into the Golden Nugget Lake Tahoe on Monday, August 3, 2026, at approximately 5:00 PM. Unfortunately, our arrival experience was extremely disappointing. The issue was not the wait time, as there was no line at check-in. The problem was the lack of professionalism and customer service we received from the front desk staff. When checking in, we noticed additional charges beyond the portion of the reservation we had already paid. We had no problem paying the balance--we simply wanted a clear explanation of what each charge represented. Unfortunately, the front desk agent was unable to explain the charges, which only created more confusion. We requested a copy of the paperwork, and she informed us that, due to casino policy, we would receive it at check-out. We completely understood and accepted that. At that point, after a long day of traveling, we simply wanted to understand the charges before heading to our room. Instead of offering an explanation, the employee responded with visible frustration, rolled her eyes several times, and displayed an attitude that made us feel unwelcome. To avoid escalating the situation or being disrespectful, we politely asked to speak with a manager. Sadly, the manager's response was just as disappointing. She repeated that we would receive the receipt at check-out because it was casino policy, but she did not take the time to explain the charges, address our concerns, or acknowledge the unprofessional behavior we had experienced. She simply walked away while we were still trying to ask questions. A simple apology or even saying, "I understand your frustration," would have made a significant difference. To make matters worse, we had reserved two rooms--one for two adults and another for two adults and two children. We had specifically requested rooms with two double beds, yet neither room met that request. What surprised us most was that our concern was never about the money. We were fully prepared to pay whatever balance was due. We simply expected transparency, clear communication, and respectful treatment. I rarely leave reviews, but I felt this experience deserved to be shared. I have worked in the hospitality and tourism industry in the United States for more than 20 years in an executive role, so I understand that policies exist and that mistakes can happen. However, professionalism, empathy, and effective communication should always be part of the guest experience. This was the first time that neither I nor my family had ever been treated this way at a hotel. I would also like to recognize the outstanding employees in every other department. Housekeeping, Security, the restaurants (including Saltgrass and Maestro's), and the coffee shop staff were all exceptional. They were friendly, knowledgeable, professional, and truly demonstrated what hospitality is supposed to be. I sincerely hope management reviews the customer service standards at the front desk, because the quality of service we received there did not reflect the excellent work being done by the rest of the hotel's team. read more

We visited the Golden Nugget last weekend with family visiting from out of town. We have enjoyed coming here in the past, which made this experience especially disappointing. While playing slots, I sat down at one of my favorite games--one I play every time we visit--and made my usual selections without realizing the machine had a higher denomination than the other games surrounding it - $50 minimum bet per spin. I was extremely upset to discover this after the fact. A machine with a $50 minimum bet was located on the main gaming floor among machines where the minimum bet is typically around $1. A game like this is always in a separate room for gamblers that wish to play at higher stakes. When I raised my concern, staff became defensive and pointed out other machines with higher maximum bets. That completely missed the point: a machine with a $1 minimum and a high maximum is not the same as a machine where the betting starts at $50 per spin. I was also told I was not the first guest to complain about this particular machine being on the main floor, and another guest expressed frustration about it during our visit. If multiple guests are raising the same concern, management should take notice. This felt misleading and left me extremely disappointed, we won't be back. I hope Golden Nugget reviews the placement of this machine. read more

I had a very disappointing experience at the Nugget Casino this morning. I had a pizza waiting for me from earlier and came back to pick it up. When I arrived, the bartender acted like she had no idea what I was talking about. I later found out the pizza had been gotten rid of, even though another employee told me she had been informed that the pizza belonged to me and that I would be back for it. Instead of offering a solution, refund, replacement, or even a basic apology, she disappeared for a while. When I finally saw her again behind the bar and asked if I could get a pizza made, she refused and gave excuses about the oven taking too long to turn on and eventually needing to be cleaned. This could have been handled easily. The food was mine, staff knew I was coming back for it, and if it was thrown away or given away by mistake, the right thing to do would have been to replace it or refund it. Instead, the situation escalated. Police were called, I was banned for 30 days, and when I went back in to look for my money for my money she was laughing about the situation to a coworker. This situation was then topped off when she decided to blatantly call me a "crackhead" loudly in front of customers and another employee. I have been going there for quite some time and have never had an issue like this with anyone else. Since returning from a personal trip involving this same bartender, she has repeatedly ignored me, walked past me, made statements I believe to be false, and avoided serving me whenever I'm playing. Today felt personal, unprofessional, and completely unnecessary. All of this over a food order that should have simply been made right and replaced. Extremely poor customer service and a very disappointing way to treat a regular customer. read more

We stayed here a few weeks ago for the first time ever, and had a pretty good time. It's pretty conveniently located, next to other stores, restaurants, and casinos. There is also some good hiking nearby as well. Our room was upgraded, which was a nice surprise. The suites are so big, and have a nice view of the surrounding mountains. I like that there is a cafe located on the first floor for a quick coffee fix. The rooms have keurigs but I didn't think they worked that well. Overall good stay. It was like a 3.5-4/5 star stay. I think next time we may stay elsewhere to change it up, but this isn't a bad place to stay at all. read more

Stayed at the golden nugget on a thursday night with my wife for a quick getaway and we had a pleasant stay. There was a lot of construction going on, it looks like they working to update the north tower and much of the property. I don't have any major complaints although the A/C didn't seem to be working very well. We were staying on the 11th floor and at one point my wife turned the heat up.....we came back to the room and it had warmed up and we tried to run the air to bring the temp down and it just didn't seem to be working. Luckily we opened the window and got some cold air coming in to make it more comfortable. Room was clean and satisfactory for a basic casino hotel room and the beds were very comfortable for my taste. Bathroom was tiny but clean and functional. Dinner at the steakhouse was nice, had fun on the casino floor for a couple hours after dinner, got a few cocktails and the waitresses were very pleasant and attentive. I'd definitely stay again sometime, hope they put a hot tub in with the new renovations. read more

Golden Nugget Lake Tahoe - Basic Hotel room - Hotels Near Me - Stateline, Nevada

We've stayed at this hotel before and really want to love it, but there are multiple issues once again. Bird poop all over window, bathroom door tight / hard to open, ice machine not on each floor and the one I went to on another floor wasn't working, etc. Construction going on during our visit was loud and annoying. Would have appreciated a heads up on that. The pool is nice though which is why we return. read more

Golden Nugget Lake Tahoe - The view was spectacular, but there was bird poop all over the window! I paid extra for the view! - Hotels Near Me - Stateline, Nevada

The best pool in Tahoe, new machines, a steak house and lots of table games open even on a weekday. Looks like the renovation construction is over in main areas and its time to enjoy this beautiful new resort. When I was a kid this was the "High Sierra" then "Horizon" then "Hard Rock" and now Golden Nugget. Its got the nicest pool in all of South Lake Tahoe - its huge!! Its sandwiched between the older smaller tower and the newer tower - and that alone might be worth booking a hotel room here. The whole resort is so spacious. It's hard to explain but it was built in a time when space wasn't at such a premium and the result is lots of breathing room. Even the casino isn't crowded where you have to side step to squeeze through machines as in many CA Indian casinos. I didn't eat at the steak house yet (looks tempting) but its gorgeous. The outdoor patio space was brilliantly designed into the restaurant to maximize its use and to flow into the outdoors - which is probably why your in Lake Tahoe in the first place. Convenience is also a great aspect of this hotel. Across the street is CVS a burger place, a pizza place, a bar, another small casino, coffee spot - lots of other points of interest. Convenient short walk to the lake (not as close as Republic or Harrahs) makes this a good choice. Much better than some cabin or tent in the woods with nothing. Lots better than some similarly priced motel - value inn - but of course if you've got the money my #1 hotel choice is the executive at Harrahs. All the main areas are fully renovated - I think the rooms are still underway probably done in sections - if your very sensitive to construction noise maybe at check in ask that your room not be near any of that just in case. read more

Some of the rooms have great views. The hotel has recently been updated nicely, especially the bathrooms. it used to be the hard rock hotel, and we stayed here when it was that as well.. It has a very nice outdoor swimming pool with rentable cabanas with TVs, and a lifeguard on duty. We enjoyed eating at saltgrass the restaurant on property and the food was delicious. There are covered and out uncovered parking options available. It is not a bad walk to shops other dining options and the beach. Beware the parking can be expensive and you're not told anything at check-in. read more

See all

I was a bit surprised when I saw all the bad reviews for this hotel. My experience was quite good, but we did not use the amenities much. I stayed in the sunset tower, the room was spacious and lovely. The bathroom was especially large and nice. My only complaint was that there was no water refill station. The parking lot and parking card was easy to use. read more

This place sucks! Dirty parking lot. They need better ventilation for all that cigarette smoke with all the money they make off of their tight slots they should have money for that at least! read more

Apparently room reservations do not mean anything at this hotel. We reserved a specific room type and tower through the resort via phone along with early check-in. When we received our room it was not in the tower we had specifically reserved. They put us in the Sunset Tower when we had requested the Heavenly tower. The difference in the towers is a long walk from the front of the resort, past the pool, to another building. There are two elevators in the Sunset tower and only one appears to be running, and the one that does run is slow. When we brought up the issue of reserving a specific tower and room type (which was a higher priced room) with the front desk, they told us that they did not have any rooms where we had reserved due to over booking. I advised we booked that tower due to a medical injury one of us currently has which flares up with excessive walking. They advised they could not accommodate and if we wanted to maintain the level of room we had, king bed, we would have to stay where we were. I will say the room attendant that was at the room after we got back from the front desk was super kind when we explained the injury issue she was the only person that offered for a wheelchair to be brought up when we needed to leave the room. After coming and going from our room for several hours following check-in, when we got back to the hotel around 11pm, our room key did not work. My husband made the walk back to the front of the hotel to tell them. They provided him with a new key. He came back and that key did not work. When he went back they told my husband we were in a different room (completely different tower and floor) and the room we were assigned at check-in was not ours. Security had to escort my husband back to our room so we could enter and provide proof that was our room. Upon entering the room, a roll-away bed was in the entry way. We had the do not disturb sign on the door the entire time we were gone and did not order the bed. I was concerned about the personal items we had left in the room and security said I could file a report with the hotel if anything was missing. We then had to provide proof that we were who we said we were once in the room. Upon check out, the receptionist asked what room we were in because it showed the room my husband had been told was our room the night before when our key wasn't working. Apparently the manager changed our room but did not notify us or attempt to notify us, they just completed a room change in the system and deactivated the keys to the room we were in. To make it even better, valet had no record of our vehicle being parked with them. My husband had to describe our car keys and then go and identify the keys in the office so we could get our car. We loved this resort when it was hard rock, and travel frequently for work and pleasure, but this has to be the absolute worst experience I have ever had with a hotel/resort. If not for the kind room attendant I wouldn't rate them above a zero star. read more

The parking lot is very big and there are plenty of Tesla superchargers. The casino itself is full of the smell of cigarettes and marijuana.

Absolutely NOT family friendly and completely disappointing experience from start to finish. The hotel is under construction (which wasn't disclose). The pool was closed, the gym was closed because they were tiling, and amenities were basically useless for families. If you're traveling with kids, save yourself the headache. The worst part? As paying hotel guests, we tried to have dinner at the sports bar with 2 adults and 5 kids who just wanted wings, burgers, and fries.. nothing crazy. First we were told we could ONLY be seated if we agreed to spend a minimum of $50 per person. After questioning that ridiculous policy, the manager came over, pretended to "check availability," and then immediately claimed there were no tables available, when the girl in front said they had a booth available if we AGREED to minimum spent. No wait list. No time estimate. No solutions. Just rejection. As paying guests.. in their own hotel. Meanwhile, we had already eaten at their steakhouse the night before, but apparently families don't matter here unless they're spending big at every meal. This place made it very clear they don't value families, don't value guests, and customer service is an afterthought. Between the construction, closed amenities, and getting turned away from a restaurant inside the hotel we paid to stay in... this was ridiculous. I would never recommend this hotel to families, and honestly, management needs a serious reset on how they treat paying guests. read more

What an amazing visit. Kyla was so polite very happy to help me even though I had a lot of questions. She was extremely patient with me when I was trying to book a future stay. The waitress at salt grass was extremely nice. Thank you so much and I look so forward to my next stay read more

Golden Nugget Lake Tahoe is one of the four major casinos in SLT. Self-parking has a fee. Fairly crowded casino. Slots, game tables, & sports book. The craps table had a $20 minimum. :( Although, if you dine at any of the restaurants, they can validate your parking fee. We stopped in for dinner at the Oyster Bar. It was good. read more

See all