Made an appointment March 4, 2026 at 530 pm and they never showed up in spite of confirming with a…read moretext message 60 min before the appointment. No call, no apology and no explanation. It's been 5 days.

Dont expect them to show up at their scheduled appointments on time or at all. I made a quote…read moreappointment for 2pm. All communication was fine 3 hours before my appointment. Appointment time came. No one called me text me or even showed up. It was 45 minutes into my appointment time where I just messaged them to tell them their service wasnt needed. You cant make the time to communicate let alone show up.. Definitely disappointed with this company.

Straight Arrow did a complete remodel in our basement and we couldn't be more happy. The estimate…read morewas free and easy. The Foreman Ed was just amazing and so respectful. I felt at east and was never worried about leaving the house with just them there. They cleaned up after themselves and the quality of the work spoke for itself. Highly recommend!!

I would highly recommend this services. They were always prompt, did what they said they would do…read moreand went beyond our expectations. They did an outstanding job on our decaying retaining wall. We had a hard time finding someone to do this job, but finally found this company this Spring and they came and gave us a quote and stuck to the time they could do it and the quoted price. They did the whole project in less time then we thought, which we really appreciated.. I'm posting some before and after pictures, so people can see for themselves. A job very well done.

S&J Quality Works came out to my house last August to remove large branches that had fallen during…read morelast year's severe storms and tornadoes. They cleared all the debris within an hour at a very reasonable price. They were also incredibly kind and prompt. I'll definitely be using their services again and highly recommend them to anyone looking to support a great small business.

Extremely impressed with how the fence turned out. The team was professional, efficient, & the…read morequality is amazing. Completely changed the look of our yard! 10/10 - highly recommend these guys!

This is just a copy and past from my google review where you can see Wesley's unprofessional…read moreresponse. Do not use K&W fence. I paid him in full in February and at the time they didn't have enough material to finish the gates so they put a different style on. Well they finally came back and installed the correct style once it was back in stock maybe a month later which I was perfectly fine with but they left a bunch of hardware holes in the new panels and posts. I reached out and Wesley said that they would come out and "patch" the holes. Well here I am 4 months later and he has told me multiple times that I would "be on the schedule" multiple weeks and he'd "call his guys". It has been 4 weeks since that communication and he has since blocked me on Facebook messenger and I can no longer see his Facebook page either. I spent 15k on a fence that looks crappy at the most trafficked area that I walk through everyday. I've left multiple texts and phone calls but with 0 response. They also put 2 posts through my irrigation line that I had to dig up and re-route/repair. I also have a cracked post which was from a storm earlier in the year, and when I dug up the post to the right of it I realized why, it had maybe 1/3 bag of concrete in it causing that section to break under compression. If you want to spend thousands of dollars and still have work to do yourself then this is the company for you! He got mad when I reached out to the supplier about warranty on the hardware because it was rusting within a month and found out that he hardware was not from lakeshore vinyl, it was from Lowe's. He said any warranty issues should be done through him but now I have 0 confidence if I ever have a true warranty issue that I will ever get it fixed. Especially because I have no proof of purchase from lakeshore vinyl. Use someone else and pay a little bit more because once the job is "done" don't expect anything else. It's clear to see the attention to detail they have when gates are no where near level and they just scrape on the ground.

These guys are fantastic can't recommend them enough great job I recommend these guys on shaver…read moreroad. Joe the owner is great.

They installed a flat roof on the end of my house and installed brand new seamless gutters. They…read moredid a wonderful job and I love how they look.

I have been calling Burke for my home needs for over 30 years. I have always been extremely…read morepleased with their work and the work crews. They leave the house clean and are always willing to listen to concerns!!

Poor customer service. Requested an estimate. They came out Oct 25, 2016. To date they still have…read morenot given me an estimate. I contacted them twice in December to inquire about the estimate. First call he was out of town. Next call, he told me that he would have an estimate in a week. 5 months later and still no estimate. I would never hire Darryl Burke for any project, even if he was the lowest estimate! He doesn't even deserve the one star, but the website wouldn't let me continue unless I gave at least 1 star.

This company is extremely unprofessional. I contacted them about a repair and they were…read moreinterested. We had an agreed upon time (which I took time off work) and four minutes before they were suppose to arrive, I received a text message they would be two hours late. After waiting two and a half hours, I contacted them and was told an emergency job popped up. We agreed to reschedule. They didn't arrive for the second agreed upon time and after waiting fifteen minutes I contacted them and was told there were two jobs ahead of me and they would let me know the ETA. I never heard back from them. This company is not serious about their commitments. I am very disappointed I allowed myself to be taken advantage of more than once.

I tried several handypersons first and had an appointment with one, when I saw on YELP this…read moreperson's (Dave) page and he's a brother Veteran so I had to call and see if they could come sooner, he could so I cancelled the other appointment and we'll see. His wife was very kind and so I will finalize the review once he comes to cut out some ceramic tile. I got the hourly rate, which is competitive. More Later (4/19/23), but I must admit to Dave that I'm a little nervous, because of some of the reviews - but, everyone deserves a chance, so I'll trust in my brother veteran. 04/25/2023 10:09 a.m. Late, no phone call, so I called: 'he's running late probably 10:30 10:40, before he gets there." Well a phone call would have been nice." Yep she said. Got a follow up call from his wife apologizing and updating me when he'll be here. 1030 hrs. 04/25/2023 1050 hrs well he finally made it. Nice guy, really enjoyed talking with him while he worked and he was very fair with the price. These folks are the Mom & Pop variety shop and have the ability to do the job I needed him for. I would recommend clear and concise discussions about what you need done and writing it down. Dave and his wife are trying real hard to bring good service at a reasonable fee. This group get's a 4 and I'll tell you, as I work with him more, his rating will reflect his service capabilities. BE SPECIFIC when quoting jobs with Dave and take good notes.