Great job at installing our new Kohler Jaro bidet toilet! Removed the old toilet, got the new one…read moreall installed and cleaned up after they were done. Charged a flat fee and took their time doing it correctly.

BAIT and SWITCH. We just need to connect the bidet pipe to the toilet. We bought all the…read moreconnections. They came and gave us a quote of 270$ which is on the pricy side but we don't want to waste time. However, at the end, they "identified" a leaky faucet that was totally fine the day before and asked for 250$ more to replace it! What a shame, Yelp shows the rosy aggregated review. I will stop using Yelp too.

No charge for coming to our house to look at the problem and give an estimate. Quote was very…read morereasonable and they were able to start the work the next day. They did a great job! The whole team was pleasant and all were good communicators. I'll know to use them again with any future problems.

I called them for replacing a kitchen faucet. Before coming over they called me to get the model…read morenumber of my current faucet so they can bring the same item. Cool. But they didn't bring it. Instead they installed an off brand with "lifetime warranty". Later I found that the model they were supposed to bring was available at Home Depot. So the whole calling me to get the model number was all just a show. A couple of years later the faucet broke and I called them again. Did they honor the "lifetime warranty" of the faucet they installed? Nope. Quality Plumbing does average work. Would I use them again? Yes, but I'll try to find someone else first.

We were having an issue with one of our toilets. I found this business on Yelp and gave them a…read morecall. I was able to get an appointment for someone to come to the house the next day. When the plumber arrived, he took a look at our situation and immediately knew what was wrong. Instead of charging us, he explained to my husband how to fix the problem himself if he would rather choose that option. My husband was very appreciative as he would rather fix the issue himself. The issue was just as the plumber had described and my husband was able to resolve the problem. To know that this business was not just out to make money and charge us for coming out to our house was such a relief and so appreciated.

I'm marking 4 stars because I don't want to effect the rating on this companies yelp page…read more ******* Plumbing experts were the first available of the 3 different companies I had called to give an estimate on 2 gas lines being run in our home; each from the meter, one for our bbq on our back deck, the other to our gas range in the kitchen. We had requested that we have 2 estimates written up: one with the bbq line and one without. This was stated when the appt was made over the phone as well as requested to the tech when he was here. Unfortunately neither estimate was sent for over a week. The receptionist/PM Roxanne who I spoke to on the phone was very friendly and accommodating. She got the estimate emailed to me quickly after requesting it, but then I had to contact them again in order to get the additional estimate that didn't have the bbq line included. Of the 3, these guys were the most expensive estimate I received for the work. The cost was 2x more than the mid price option. They may do great work, but we didn't get that far. I guess there is a reason people tell you to shop around for plumbing work!

Adam at Goldstar Plumbing replaced my old electric water heater to a heat pump water heater. He…read morewalked me through my options, moved quickly on installation, kept the area clean, and communicated effectively. The setup looks good and new water heater is working great.

Adam replaced our underground water line. He did a great job…read moreand made sure everything was done right. Especially, the underground water pipe material is top-quality--very strong and reliable. I highly recommend Adam. He fixed all the leaks and was very professional. PS: #1 - Old underground water line #2 - New water line This photo shows the difference between the old and new water pipes. The old pipe is smaller and thinner. The new pipe is larger, stronger, and can carry more water. Thank you Adam

We needed a new toilet installed, sooner the better, and Omid responded quickly (sent in request…read moreFriday night, got response Saturday morning), and Pavel came out and was able to give us an estimate same-day, and fit us into his schedule later that afternoon. Pavel was professional, communicative, and did a great job. Price was a little above other quotes we got, but he was able to fit us in faster than anyone else. Very happy with the results!

They overcharged my elderly mother to snake a sink. $570 "flat fee," and when I call to get…read moreclarification or an explanation the phone is answered by an AI bot that pretends to be a human but is programmed to shut you down. "There's no leadership here to talk to you." Don't fall for their "flat fee" system. Very overpriced, and designed to keep you throwing good money after bad. If a plumber won't tell you his hourly rate before he arrives, you're going to pay too much.

Have had two projects done, fixing a faulty bathtub/shower faucet and some blocked bathroom drains…read more Fast response when messaged via Yelp, good communication, smooth process for setting up appointments in short order and got the job done quickly and efficiently. Also noticed and adjusted excessive water pressure in the house which was not in my original request, and clearly explained what we needed to watch out for to prevent repeat problems. Will definitely call again if I need more plumbing work done.

Fred is very professional and responsive. I was able to set up an appointment the day I reached…read moreout. He had the parts to fix a shower downspout issue and I couldn't be happier with the work and how quickly he resolved the issue. Peace of mind is restored. Fred replaced the shower/tub downspout which had been installed by another "plumber" with black pipe that is only supposed to be used for gas because it rusts (which it did!) Thank you for fixing it, FT Plumbing!

The worst customer service. The technician arrived a full 2 hours and 19 minutes after saying they…read morewere on their way to my address. They arrived with 3 minutes left in the scheduled 2 hour repair window. And the worst part is that they truly do not care how their incompetence impacts and inconveniences their customers and their customers' neighbors. I have read some of the negative comments about this company, and am amazed at how the same, obviously thin-skinned, guy who chastises his own customers for not picking up the phone, reaching out and trying to resolve situations chose not to even try to call, reach out or try to resolve this situation. Hypocrisy much? Anyway, Danika plumbing had been recommended by an HOA member and I had previously used the company for a plumbing issue in 2019, with which I had been satisfied, so I decided to reach out to them for a current plumbing issue in my condo in Capitol Hill, Seattle. Travis, who was punctual and professional, was the first technician to be dispatched. He diagnosed the issue, but since I live in a condo building, notice of a water shut-off would need to be sent to all residents prior to the repair. He had mentioned the difficulty of finding parking in the area, so the company was well aware of the average drive time and time to find parking. The next day, Thursday, I called to schedule the repair for Thursday of the following week, which gave them plenty of time to schedule their resources and for me to coordinate with the HOA to send a notice of water shut off to the other residents in the building. I was advised that the repair appointment would be from 10.00am to 12.00pm, at which time I advised that there was no full-time building maintenance/manager and that the technician would need to shut the water off and drain the building (a process that would take approximately 20 minutes.) At 9.38am on the day of the appointment I received a text that the technician was on the way to my address for the 10am appointment. At 10.30am, when nobody had arrived or called with an update, I decided to call to ask why nobody had arrived yet. They seemed surprised or unaware but said they would reach out to the technician. At 10.42am I received a call from the technician, saying that he had to stop at Home Depot for a tool, that the traffic was bad and that he was still about 40 to 50 minutes out. The average drive time from Everett to Seattle is 40 to 50 minutes!!! One hour after being 'dispatched' he clearly had not even left, or had only just left, Everett. He said that he would be there at 11.30am, but assured me he could get the water drained and the repair completed in time to get the water back on by 12.00pm. He said it would save time if I would be willing to turn the water off and drain the building. Since I am neither qualified nor insured to do so, I declined. At 11.57am, with 3 minutes left in the 2 hour repair window, 3 minutes to when the water needed to be back on for the other residents and a full 2 hours and 19 minutes after Danika said he was dispatched, I received a call to let me know he had arrived at the property. He apologized and made numerous excuses about traffic, difficulty finding parking and having to get a tool at home depot (all of which, any company with a modicum of understanding of good customer service, let alone common sense, would have built into their scheduling beforehand) but had difficulty explaining why, even considering those factors, how it could have taken 2 hours and 19 minutes from time of dispatch to arrive at his job site. He told me to reach out to the office to reschedule, seemingly unbothered that I had taken time off from work for this appointment and that my neighbors had gone without using water for 2 hours for no reason at all, or that we would have to do it all over again for a second time. I advised him that the text saying that he was dispatched at 9.38am and on his way to my address was clearly untrue and dishonest, that it was an awful way to treat customers, and that I was not sure that I was either comfortable or confident in rescheduling with a company that had such low regard for its customers. Nonetheless, he said he would talk to his manager and have them reach out. Nobody from Danika ever reached out for the rest of the day. This morning at 11.15am, with no attempt being made to salvage the situation, or at the very least an apology, I called and requested that they reimburse the payment I had made for the repair that was never done. At that time I was told that accounting, the previous evening, had noted that they had issued a refund check. It is unbelievable that this company, obviously aware of the issues and inconvenience it had caused myself and my neighbors, made a conscious decision that they did not even need to reach out and apologize. Do better!!! Honesty is a good place to start!!! 2 hours 19 minutes to get from Everett to Seattle. On a bicycle maybe!

Extremely unprofessional and disturbing experience…read more An electrician Dallas from this company came to my home, inspected several electrical concerns, and gave verbal observations and recommendations. After the visit, I requested a basic written summary of what was inspected, what was observed, and what was recommended. The company refused to provide any written findings, technician notes, estimate, or service summary. The receptionist Kaitlyn said they would not provide a letter because they would then have to "back up" what the electrician said. She told me to submit my own audio recordings, video recordings, and text messages instead. She also refused to transfer me to the electrician, the owner. During the conversation, she was openly hostile, dismissive, and used profanity, including words such as "fuck" and "bitch." I also experienced her tone and comments as racist and discriminatory toward me as an Indian woman. I repeatedly explained that I was not asking the company to make up or certify an unsupported diagnosis. I was asking for a factual record of the visit: what the electrician checked, what he observed, what he told me, and whether further testing was needed. Instead of addressing the request professionally, the receptionist told me, in substance, that I could do whatever I wanted and that the company would not provide anything in writing. This raises a serious question: why send a licensed electrician, provide verbal opinions and recommendations, and then refuse to document the visit or allow the customer to speak with the technician or owner? The combination of refusing basic service documentation, blocking access to management, using profanity, and making me feel racially targeted was completely unacceptable. I would strongly advise customers to confirm in writing before hiring this company whether they will provide technician notes, findings, recommendations, estimates, and a professional escalation path if there is a dispute.

Price Busters were great! They helped diagnose the problems with my tankless water heater and were…read moreable to pin point the issues with low water pressure and problem with water with no heat right away, with some parts that were not working well. They were professional and courteous and responsive to my issues. I would trust them again to help with the plumbing issues in the future.

Being a homeowner, there are always many home projects in mind. When it comes to plumbing issues,…read moreit is my biggest challenge since I'm not knowledgeable in this aspect. My water heater has been over 15 years. One day, it started to leak water. I was freaking out calling a few plumbers. After obtaining a few quotes for the replacement of my 50-gallon gas water heater, Zach from Price Busters provided a competitive price among all bids. He helped me understand the differences between tankless, gas and hybrid water heater. He patiently explained to me about the new heater's specs, energy efficiency and how it would fit my household needs. Him and his team completed the installation promptly and fairly quickly. It really lifted off my worries on the water heater and now I enjoy my hot shower in peace more than ever! I highly recommend their services!!