We highly recommend Doug's Hyundai! We recently purchased a 2023 Palisade and had a great…read moreexperience working with Jon and the entire team. From start to finish, everyone treated us with respect and fairness, and the process felt straightforward and positive. We were given a fair price on our trade in and a great price on the vehicle. Overall, it was a really great experience, and we absolutely love our new car.

They're eager to sell but they don't have a service department. Martin sneered at me when I asked…read morefor an easy fix. Who cares? Nobody cares.

We picked up a used Audi E-tron from Rahn at Doug's, and we couldn't be happier. We walked in on a…read moreFriday afternoon after not finding quite what we were looking for at a couple of other local dealerships, and immediately knew we were in the right place. With kiddos in tow, Rahn was incredibly patient, kind, and easy to work with. We actually left that day and came back later to complete our purchase because of her integrity, commitment, and the genuine warmth she showed our family. She even made sure our kids were comfortable with snacks while we worked through everything. We looked at a few cars at dealerships around the PNW, but ultimately chose Doug's because it just felt right. We're so grateful to Rahn and the entire Doug's team!

Great car buying experience at Doug's. Luaye and the rest of the team did a great job to make me…read morefeel comfortable with the experience and make sure I had the right vehicle for my needs.

LEXUS OF SEATTLE @ LYNNWOOD…read more Lexus of Seattle in Lynnwood has a beautiful, modern showroom with a great selection of new and pre-owned Lexus vehicles. The dealership is clean, spacious, and has a comfortable waiting area if you're spending time there during the buying process. We brought home a beautiful Lexus today for about $59,000 out the door. While it's definitely on the pricier side, the overall experience made the purchase enjoyable. The staff was friendly, professional, and never made us feel rushed. They took the time to answer our questions, explain the features of the vehicle, and helped make the process as smooth as possible. If you're shopping for a Lexus in the Seattle area, this is a great dealership to visit. The customer service, knowledgeable team, and welcoming atmosphere made it a positive car-buying experience.

I had a genuinely great experience at Lexus of Seattle, which I honestly don't say lightly when it…read morecomes to car shopping. Going into the process, I was prepared for the usual dealership stress pressure, upselling, weird sales tactics, all of that but that was not what I experienced here. A big part of that was Kevin Hansen, who was kind, patient, professional, and very easy to work with. I came in already knowing what I wanted to do, and instead of trying to steer me in a completely different direction, he actually listened and helped me through the process in a way that felt respectful and straightforward. I never felt swindled, rushed, or pressured into anything, and that made a huge difference for me. Overall, the team at Lexus of Seattle made the experience feel much smoother and more comfortable than I expected. Buying a car can be exhausting, but this felt surprisingly low-stress and well handled. If you're nervous about the dealership experience and want to work with someone who treats you like a person instead of just another sale, I'd definitely recommend checking them out and asking for Kevin.

Excellent service. Donnie and Tyler were great and very helpful. Awesome customer service.read more

I've had a really great experience here. Leased a car and the sales process was great. Took it in…read morefor scheduled service and couldn't believe how nice everyone was. Later purchased the car and they were really great in working with me. They cleaned it so well it seemed new. I've had several different brands in Seattle (Audi and Volvo) and this was so much better than those experiences. Love my car and love this dealer.

I had an outstanding experience during my recent visit to CarMax Lynnwood on 2/5. After purchasing…read morea BMW at the Renton location, I decided to exchange it for a Mercedes GLA250 at the Lynnwood store. Marcus Young provided exceptional service and professionalism throughout the entire process. He, along with the management team and staff at the Lynnwood location, truly went above and beyond to ensure everything went smoothly. After my experience in Renton, I was beginning to lose confidence in CarMax--but Marcus and the Lynnwood team completely restored it. Thank you for delivering such an amazing and positive experience!

This was by far the best experience we have ever had purchasing a car. Initial trepidation because…read morewe thought maybe it was overpriced compared to the small private lots or private parties selling. But then we realized that you get a lit of peace of mind and assurance that its a good vehicle that you are buying when you buy through here . Test drive process and purchasing is a breeze. No pressure from our iconic salesperson, Janice. This place addresses all the things you hate about car buying and makes it better. By the way, we got an awesome single owner Subaru BRZ.

Was traveling through the area on a road trip when our check engine light came on. After hearing it…read morewas a spark plug misfire, we came in to seek help. Khing Ly was very upfront and honest, and laid out our options. Although the car was seemingly fine, Khing gave us his contact info and told us they moved things around so if the light came on again we could identify the source of the problem. The free coffee was a bonus too.

I tried to contact the service department, and it appears that the phone number does not appear on…read morethe Dealer website. I had to google it. Once my call went through, It was answered by AI. I asked to speak with service, and I had the privilege of leaving a voicemail to the service department, which remains unanswered an hour later. I refer to this method of customer service as "customer repellant" in that they really do NOT want to talk with me on the phone.

At the Edmonds location, we inquired about a 2001 Eldorado listed online and checked if still…read moreavailable and it was. Went in the next afternoon to take a look at the vehicle and within 10 min was out on a test drive. Car was great, ran and drove very nice. One hour later I was driving off the lot with a nice car. Staff was very helpful and worked to make sure we were taken care of (Thales Ribeiro I believe helped us, I'm bad with names). Paperwork and payment was smooth. Only issues was drivers front tire had a bad side wall and had to be replaced on the way home. Can't fault the lot as it was a used car and tire side walls can't predict if good or bad. Overall very happy with the service and car.

bought a 2012 audi TDI- 2 days after buying, the alternator belt broke, 2 months after buying a 5k…read moreintercooler fix, now its throwing DPF codes total lemon. DONT buy from these guys they buy crap vehicles, make them look good- clear codes and you pay in the end.

We recently purchased a new car from Carter Subaru and the experience was top notch starting with…read moresalesperson John Sylvester and then Star Delivery Specialist Alex Kessler who showed us so many things about these new cars we didn't know. I would highly recommed John, Alex and Carter Subaru!

We had a wonderful car buying experience yesterday in buying a new Outback from Wendy Cummings…read more(sales) and Dan Lambros (financial director). I started by contacting Costco to use their car buying program. They said Carter in Shoreline would be the appropriate dealership and in short order Wendy called me to get things started. Everything was done in one day as we needed to view and drive many pre-owned and new cars before making a decision. Wendy was extremely diligent and patient, spending most of her day showing us options, discussing pros and cons of each and ultimately using her years of experience to help us make a decision. Dan stayed late on a Friday night to complete the paper work and get us on our way. Never ignored, pressured or disappointed in any way. Just a highly professional and first rate car buying experience.